2. Main Components Ticket dispenser Central or regional QMS server Statistics & Administration Software Management Marketing Sales IT Central display or Plasma/LCD Desk/Clerk/Cashier No.1. Desk/Clerk/Cashier No. X SW or HW Terminals
3. How does it work? The customer enters into the Branch or Customer Service area … … selects a service by touching the screen or pressing a button … … then takes the printed ticket. Instead of doing this…