1st Thought\'s Big Picture

1. Process excellence. Delivered.
Focus on delivering rapid return on investment Companies don’t deliver, people do Delivering process excellence
Business Process Management is about connecting systems For successful BPM projects you need a small, expert, team... Planning Strategic analysis and thought leadership that facilitates
and justifies the move to process excellence:
BPM is not about building huge new systems. It's about connecting all
those systems inside and outside your organisation - so your operations Determining best practice guidelines
are more effective and work faster, cheaper, more reliably… Determining the optimal road map for delivering change
Identify key risks with mitigating actions
Happy Customer
Architecture Definition and Review
Legacy
Ensuring you make the right design decisions. Using our experience
Strategy
People
to facilitate and deliver flexible, scalable architectures that exceed
CRM
business expectations.
Your Partner for Change Ensure that you are well placed to deliver against your
business goals
External
Business Rules
Identify key risks with mitigating actions
Fulfilment
Do you have the procedures, knowledge and
practices in place to deliver success?
How good is your current Technology Platform?
BAM
Readiness Review
...with the right experience...
Internet
Delivering an independent assessment of how prepared you and
your technology really are.
BPM requires specialised expertise - bringing
together the world of systems , the rules of business
and the work of people. A collective expertise
spanning the delivery many successful projects is
Implementation Delivering on the promises that you have made to your
stakeholders, delivering to the full potential of your
invaluable. technology.
Define ...to work with existing teams.
Closing the loop Application of BPM best practices and methodology
to ensure success
BPM technologies when combined properly with business BPM projects generally involve interacting with
Technical expertise to shorten time lines and drive
analytics can facilitate exceptional process insight. This many systems - each with their own technical teams.
down cost
insight informs and drives process improvement, which in Renew Build Getting things done on time and on budget means
turn leads to improved operational performance. working well with these teams. Fixed price delivery so your budget is not at risk
They need to be flexible, pragmatic... Solution Delivery
Understand Rely on the proven experts to ensure a smooth ride from design to
Delivery
delivery and guarantee your peace of mind.
Successfully delivering a BPM project means constantly
reprioritising to fit with other teams. Projects need
Making operations more effective tight controls - but actual working arrangements should
flex with the project.
Acronyms come and go, buzzwords change - but the basic need Support & Enhancement When you have excellent processes they become your
differentiator and critical to your business.
to make your operations more effective will always be there. Working arrangements must be geared to suit the
customer – from “guru” mentoring, through T&M Support the inevitable changes and issues as they occur
1940s: Organisation & Methods delivery to the shared risk delivery of work packages Regularly review changes and lessons learnt to give
1980s: Workflow management constant improvements
1990s: Enterprise Resource Management
Your delivery partner must be flexible and ...a trusted advisor.
responsive to your needs. 1st Thought can be your trusted advisor and long term
2000s: Business Process Management application support partner
2010+: Enterprise Composition? When dealing with difficult decisions you need to
know what is really going on - a trusted advisor that
can give you honest advice in your best interests.
Ownership & support
You need guidance through the myriad of vendors 1st Thought have the expertise and ethos to take ownership for your
Expertise to bridge the business/IT divide with critical process applications.
plain old common sense
1st Thought is an Operational BPM Consultancy 1st Thought has a strong focus on delivery
Delivered
1st Thought’s intimate knowledge of Business Process Management 1st Thought are very much a delivery focused organisation. Their
(BPM) technologies has proved invaluable to Companies House. dedication to ensuring that Barclaycard’s project timescales are Talk To 1st Thought
met with quality deliverables has been impressive.
Tony Samra – Change Director – Companies House First Thought Consulting Ltd Tel: 01425 200620
Market Place Email: Talk@1st-thought.com
Hanns Buerger – Programme Manager – Barclaycard International
Ringwood, BH24 1AP, UK Visit: www.1st-thought.com
TM
This is a big picture. As simplified and communicated by Cognac: Communicate anything in ten minutes. Design & Format © 2008 Cognac UK Ltd - Ref: FIRSTTHOUGHTBP_1137020508