IBM Social Business Toolkit SDK - Playground and Scenarios

IBM Social Business Toolkit SDK

Niklas Heidloff
IBM Collaboration Solutions App Dev Advocate

28.11.2013

Disclaimers
IBM’s statements regarding its plans, directions, and intent are subject to change or
withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product
direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment,
promise, or legal obligation to deliver any material, code or functionality. Information about
potential future products may not be incorporated into any contract. The development,
release, and timing of any future features or functionality described for our products remains
at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in
a controlled environment. The actual throughput or performance that any user will
experience will vary depending upon many factors, including considerations such as the
amount of multiprogramming in the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an
individual user will achieve results similar to those stated here.

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© 2013 IBM Corporation

Agenda
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IBM Social Business Toolkit Playground

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Support Sample App leveraging IBM SmartCloud for Social Business

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Partner Solutions

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3

Overview

Community


Scenarios: Extensibility and Social Apps
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4

Extensibility
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Inside – out integration scenarios
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Extensions of the IBM Connections user experience
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Examples: Extensions to communities, embedded experiences in the
activity streams
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Via OpenSocial gadgets, iWidgets, SPIs and extension points
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Not covered in this session
Social Apps
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Outside – in integration scenarios
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Apps can leverage services that IBM Connections provides
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Examples: Context based searches in IBM Connections from apps,
discussions stored in communities
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Via the Social Business Tookit SDK


IBM Social Business Toolkit SDK
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Infrastructure to easily consume functionality from IBM Connections and
IBM SmartCloud for Social Business
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Java and JavaScript APIs
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Generic REST calls
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Reusable UI controls

Benefits
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Isolates complexity related to authentication mechanisms
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Makes it easy to switch between multiple environments
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Provides easy to use objects with many code examples


IBM Social Business Toolkit SDK Components
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SDK
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Available as open source
Development community
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Wiki, Q&A, etc.
IBM Collaboration QuickStart Social Business
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On IBM SmartCloud
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Goal: Downloadable image
Playground
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Lets developers experiment the social functionality using a web based
application
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Hosted on IBM Greenhouse


Demo – Playground

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Sample Scenario: Partner Community
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IBM SmartCloud for Social Business (SC4SB) provides a big set of out
of the box functionality, for example:
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Ability to invite guests
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File synchronization for offline mobile usage
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Communities with forums, files, etc.
Apps can be developed to extend the SC4SB functionality to implement
specific business requirements, specifically:
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Workflow functionality / task assignments
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Internal discussions


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Zeta Insurance is a fictive health insurance company that sells their
products through partners, the insurance brokers
For the communication with partners a SC4SB community is used
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New partners can easily be added as guests
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Product brochures are stored in the community as files
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Brokers can ask questions about products via forums
Insurances brokers use the out of the box SC4SB community UX
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Web UI and mobile app
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File synch to mobile app for offline usage
The Zeta Insurance support team uses an internal support app
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To avoid that multiple people work on same question
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To avoid having internal discussions in front of partners


Zeta Insurance
Support Specialists

Insurance Brokers

Paul Zhou

Samantha Daryn

Alan Goodwin

SC4SB Community
Internal Support App

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Partner Solutions
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Partner solutions which use the IBM Connections infrastructure to
provide/enrich custom apps
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SugarCRM – Enriched Customer Relationship Management
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http://www.youtube.com/watch?v=5LgnKRsT6Hk
Highland Solutions – Context based Searches from SugarCRM
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http://www.youtube.com/watch?v=ZJmTWO40GNw
TIMETOACT GROUP – Custom Page & Web CMS Extension
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http://www.timetoact.de/ttacms.nsf/id/xcc
Trilog Group – Social Project Management
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http://www.youtube.com/watch?v=ei5RcL8sVk8


SugarCRM

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SugarCRM

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SugarCRM

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SugarCRM

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Highland Solutions

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TIMETOACT GROUP

60


TIMETOACT GROUP

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TIMETOACT GROUP

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Trilog Group

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Trilog Group

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IBM Social Business Toolkit Landing Page
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https://www.ibmdw.net/social


OpenNTF
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Open source community for IBM Collaboration Solutions
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800+ open source projects
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200k downloads / year
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Cleared releases on OpenNTF, source code optionally on GitHub
OpenNTF Inc. - non profit organization 501(c)(4)
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31 member companies
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Board of directors, technical committee, IP manager
More than open source
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Collaboration Today
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XPages.info
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YouTube channel
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Webinars

OpenNTF – More than Open Source: Collaboration Today
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A curated news site for IBM Collaboration Solutions professionals at
CollaborationToday.info and at @Collab2Day
Covering news about various IBM products like IBM Connections, IBM
Domino etc. and topics like app dev, mobile, cloud etc.
Content maintained by a team of curators


IBM Collaboration Solutions App Dev Webinars
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http://webinars.openntf.org
http://ibmdw.net/social/events


OpenNTF Resources
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Web pages
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OpenNTF.org, esp. the blog http://blog.openntf.org/
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CollaborationToday.info
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XPages.info
Twitter
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@openntf, @xsnippets, @collab2day
Feeds
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http://collaborationtoday.info/follow.xsp
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http://blog.openntf.org/blogs/openntf.nsf/stories.xml
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StackOverflow feeds for #xpages and #ibmsbt
YouTube
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http://www.youtube.com/openntf
GitHub
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https://github.com/OpenNTF

IBM Social Business Toolkit Resources
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Home page: http://ibmdw.net/social
SDK: http://ibmsbt.openntf.org
GitHub: https://github.com/OpenNTF/SocialSDK
StackOverflow: #ibmsbt
Twitter: @ibmsbt
YouTube: http://youtube.com/ibmsbt
Playground: http://bit.ly/sbtplayground


Acknowledgements and Disclaimers
Availability: References in this presentation to IBM products, programs, or services do not imply that they will be available in all
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All customer examples described are presented as illustrations of how those customers have used IBM products and the results they
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materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific
sales, revenue growth or other results.

© Copyright IBM Corporation 2013. All rights reserved.
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