The document describes a project to design a platform to inform patients of their meeting time with doctors. A user survey found key issues like receptionists searching records manually and lack of data collaboration. The project team developed an interface allowing receptionists to enter patient data, doctors to view and edit it, and patients to view their status. User testing provided positive feedback while also noting limitations like doctors preferring handwritten notes. The conclusion was that the modified system improved over the existing process and was ready for implementation at IIT Guwahati hospital with potential for further enhancements.
1. Project undertaken by
S.Nitish 06020517
Sajin Kumar 06020518
Punit Mathur 06020514
Project Guide:
Prof. Debkumar Chakrabarti
2. Working Brief
User Survey
Communication
Features
Position
Prototype
3. Design User testing
Problem area User study
Feedbacks
Final Output
4. To design and develop an platform, operated
by the patient,receptionist and doctor, which
would inform the patients about their
meeting time with the doctor. This platform
will also
Provide a communication platform .
A reference place for patients
Total collaboration and usage of data and work
5. After the user survey following problems
were found out:
Key Focus: the receptionist has to search for a particular
record details on piles of cards one he/she receives a
reg.no.
Absence of efficient data collaboration
Patient does not get a direct feedback
Not knowing the exact or approximate meeting time
Handling of emergency situations
6. Patient registers at the reception
Gets his number
PATIENT
Receptionist feeds in the name
and number in his list.
RECEPTIONIST
7. Doctor gets the data about the
patient from the receptionist.
Sends information to the
platform when the consultation
period of a particular patient is
over.
DOCTOR
RECEPTIONIST
8. INTERFACE
Receptionistsends
information about
patient’s name,
number and status to
the platform.
RECEPTIONIST
10. User testing with the platform developed
High fidelity prototype
Final prototype, implementation and real
time testing with concerned users and real
environments.
Results and conclusions
11. -The entire software package
-- Video tutorial
-- tutorial manual
--3D-model of the Display panel
-- Testing Results of the software
developed
-- Feedbacks for further discussion
12. Doctor
Receptionist data The doctor can
updated to the edit/view the data
doctors interface provided
Colla-
med
Reception patient
The receptionist
feeds the data The patient has
available to him/her privileges only to
from the patient view the data
13.
14.
15.
16.
17.
18. The testing of the final model and the feedbacks received from the
doctor and the receptionist are compiled as follows
“ the searching feature is impressive …. “
“ the current system is longdata collaboration
and editing existing .. “
“ the will go a long way … “
“ a patient appointment booking system, but not
used much here at iit …“
“ the patient calling system idea is good … “
“ A limitation of this feature is … a doctor will
prefer hand written notes on the prescription
and wont take pain to type it out …. “
19.
20.
21. Name Number Status
Ravi Shankar 4 (in)
Rohit Mehra 5 (10 min)
Priyanka 6 (20 min)
Abhinav Singh 7 (30 min)
Akansha 8 (40min)
22. Name Number Status
Rohit Mehra 5 (in)
Priyanka 6 (10 min)
Abhinav Singh 7 (20 min)
Akansha 8 (30min)
Charu Sharma 9 (40 min)
23. Name Number Status
Rohit Mehra 5 (in)
Neeraj Kumar 12 (10 min)
Priyanka 6 (20 min)
Abhinav Singh 7 (30 min)
Akansha 8 (40min)
24. The research and the studies given above have been concluded as
a successful solution that has been tested in the hospital at IIT
guwahati. The results and analysis have been successful. The
existing system has been made more interactive in the modifies
system. The feedbacks from the hospital management staff and
the doctors have been very encouraging and are looking forward
for its implementation.
25. The following the scopes of improvements in
the current system:
An arrangement for SEARCH.
A more interactivity between the doctor
and the receptionist
Patient doctor communication media.
26. Thechanges that can be incorporated in the
current modified system:
A quick arrangement for the doctor to
write which can be digitally recorded his
prescription and diagnosis.