1. MERCHANT APPLICATION AND AGREEMENT
PROCESSING CONTRACT INFORMATION
SUMMARY
This summary is for informational purposes only and is meant to supplement your merchant
agreement and the Terms of Service. Please thoroughly review your contract and contact
your Client Care team for any questions. Sales Representative:
DATE OF CONTRACTS Effective Date of the Contracts:
dd mm yyyy
PAYMENT
SERVICE
PROVIDER
Pivotal Payments Direct
14 Commerce Place
St. Catharines, ON – L2R 6P7
Tel: 1-877-785-1396
Services Provided: Credit and Debit Processing
ACQUIRER Peoples Trust
888 Dunsmuir Street, Suite 1400
Vancouver, BC
Tel: 1-604-683-2881
CANCELLATION
OF CONTRACTS
The processing contract and payment terminal contract services can be cancelled without penalty within 90 days of a fee increase
or new fee.
There is a fee to cancel the processing contract for any other reason. Please refer to the Terms of Service of the
processing contract under the heading Early Termination.
FEES/RATES List of main fees and rates under the processing contract:
Credit Card Monthly Minimum Fee: $0.00 /Month
Qualified Rates: Visa 2.39 %/Transaction
• MasterCard 2.39 %/Transaction
Mid-Qualified Rates: Visa + 0.00 %/Transaction
• MasterCard + 0.00 %/Transaction
Non-Qualified Rates: Visa + 4.35 %/Transaction
• MasterCard + 4.35 %/Transaction
Qualified Rates Visa Debit: 2.39 %/Transaction
Mid-Qualified Visa Debit: + 2.39 %/Transaction
Non-Qualified Visa Debit: + 2.39 %/Transaction
Card Brand Fee: 0.00 %/Transaction
 Authorization Fee: $0.00 /Authorization
Clearing Fee: $0.25 /Transaction
Debit Card Monthly Minimum Fee: $0.00 /Month
Interac: $0.00 per item
Online Reporting/Web Fee $0.00 /Month
Statement/Service Fee $54.95 /Month
PCI Compliance Fee $0.00 /Quarter
Terminal Leasing Monthly Fee: $0.00 /Month
American Express Authorization Fee: $0.10 /Transaction
All fees/rates can be found under the headings Schedules
A, B & C of the processing contract.
INQUIRIES For any inquiries, please contact Client Care at 1-877-785-1396.
STATEMENTS Accessible online at www.pivotal360.com or merchant can opt to receive paper statements by calling Client Care.
EXPIRY & RENEWAL OF
THE PROCESSING
CONTRACT
The processing contract with the payments services provider will continue for (3) three years with automatic two-year
renewals thereafter until Merchant provides written notice of non-renewal given not less than 30 days before the end of the then
current term.
Please refer to the terms of service of the processing contract under the heading Term.
PAYMENT
TERMINAL
CONTRACT
Service provided: Point-of-sale terminal is:
 Leased
 Purchased
 Rented
If leased:
First Data Global Leasing (FDGL)
2630 Skymark Ave Suite 500
Mississauga, ON L4W 5A4
Tel: 1-866-228-6184
Merchant Initials:
PPD-FCAC-1109