Slides from Niels´ keynote presentation at the "Rediscover your heart at work" conference in Seoul, Korea, in June 2012.

1. Un-leadership:
How to rediscover your heart
at work –getting rid of
management!
Niels Pflaeging
Rediscover Heart, Seoul, 28.6.2012

2. Remember this?

3. This is what Management was invented for

4. The invention of Management:
creating organizations for dull, 20th century mass-markets

5. And that is how most organizations
still look like today

6. The world has changed, but organizations
still resemble Soviet-Union autocracies

7. Management is dead. But hardly anyone noticed

8. One cannot talk sensibly about leadership, or people management,
nor design decent management processes, unless we clarify
beforehand our beliefs with regards to what
people in organizations are like.
We have to arrive at a shared understanding of human nature
and of the consequences of that for our organizations.
Niels Pflaeging, Un-Leadership

9. Theory X
vs.
Theory Y Douglas McGregor

10. Theory X Theory Y
Attitude
People dislike work, People need to work and want to take
find it boring, an interest in it.
and will avoid it if they can. Under right conditions, they can enjoy it.
Direction
People must be forced People will direct themselves
or bribed towards a target
to make the right effort. that they accept.
Responsibility
People would rather be directed People will seek and accept
than accept responsibility, responsibility,
(which they avoid). under the right conditions.
Motivation
People are motivated mainly Under the right conditions, people
by money are motivated by the desire to realize
and fears about their job security. their own potential.
Creativity
Most people have little creativity - Creativity and ingenuity are
except when it comes to getting widely distributed
round rules. and grossly underused.
Source:10
Douglas McGregor, ‘The Human Side of Enterprise’, 1960

11. The problem is in our heads

12. We can now make work smart & fun for everyone
(instead of treating people like donkeys, or idiots)
White paper – Making Performance Management Work 12 © BetaCodex Network – All rights reserved

13. ^
In fact, organizations are “peaches“, not “pyramids“

14. Instead of running command-and-control prisons,
we can create decentralized, entrepreneurial networks

15. To leave the world of managed unhappiness behind,
we must change everyone´s mindsets
White paper – Making Performance Management Work 15 © BetaCodex Network – All rights reserved

16. There is a choice
Niels Pflaeging
BBTN Associate & Presidente MetaManagement Group
Econique – Diálogo CFO
18/19 de Mayo 2009

17. What are we waiting for?