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Maintenance Reporting Website
- 1. Using eMaint.com to send maintenance requests
- 2. To send a maintenance request, click in the address bar and type: emaint.com/login.php
- 3. Type your branch account name and password in the box.
- 4. Then click Login .
- 5. This is the work request homepage.
- 6. Open work requests are listed first. This is where NEW requests are listed.
- 7. Rejected work requests are listed next.
- 8. The work request history is last. When a request has been assigned to a staff person, it will appear in this list.
- 9. If you want to contact the person assigned to your work request, you can click the envelope icon to email them.
- 10. Let’s submit a work request.
- 11. Click in the upper right Add New Request corner.
- 12. Fill out the form. You must fill out all fields.
- 13. When you are done… XXXXXXXXXXXXXXX
- 14. … click Save New Record to send the request.
- 15. It may take a few seconds to process the request. XXXXXXXXXXXXXXX
- 16. XXXXXXXXXXXXXXX The green bars at the bottom of the screen will let you know that the request is being sent.
- 17. Once the request has been sent, click Close Window .
- 18. You may see a blank screen while the software takes you back to the main page. Be patient, it will load after a few seconds.
- 19. Our request is now visible under Open Work Requests.
- 20. Let’s send a request that includes a picture.
- 21. Click on Add New Request .
- 22. Fill out the form. You must fill out all fields.
- 23. When you are ready to add your picture, click Image .
- 24. Find your branch in the list and click Select .
- 25. We need to add our picture. Click Add New Picture .
- 26. We need to find the picture on our computer. Click Browse .
- 27. Look in Desktop to find your photo. Click on the photo name…
- 28. … then click Open .
- 29. Click Add Picture .
- 30. Click Back to Album Content .
- 31. We added our photo to the album…but we still need to click on the photo to send with our work request.
- 32. Now we need to choose a photo size. Pick the largest Thumbnail .
- 33. Then click Update .
- 34. … click Save New Record to send the request.
- 35. It may take a few seconds to process the request. XXXXXXXXXXXXXXX
- 36. XXXXXXXXXXXXXXX When the request has been sent, click Close Window .
- 37. You may see a blank screen while the software takes you back to the main page. Be patient, it will load after a few seconds.
- 38. Our second request is now visible under Open Work Requests.
- 39. After you submit a work request, you will receive a confirmation email.
- 40. You will also receive an email with a PDF of your work order.
- 41. You DO NOT have to do anything else – the emails are for your information.
Notas del editor
- Type username and password.
- Show what each section is.
- Fill out the form.
- If you do not have an image of the damage, you may submit your work order. Click “save new request”.
- If you do not have an image of the damage, you may submit your work order. Click “save new request”.
- It may take a few seconds to process the request – the green bars at the bottom of the screen will let you know that the request is being sent.
- It may take a few seconds to process the request – the green bars at the bottom of the screen will let you know that the request is being sent.
- Once the request has been sent, click “close window”.
- You may see a blank screen while the software takes you back to the main page – be patient, it will load after a few seconds.
- Now you can see a new request under the “Open Work Requests” section. Let’s send a request that includes an image. Click on “add new request”.
- Now you can see a new request under the “Open Work Requests” section. Let’s send a request that includes an image. Click on “add new request”.
- Now you can see a new request under the “Open Work Requests” section. Let’s send a request that includes an image. Click on “add new request”.
- Fill out the form.
- If you do not have an image of the damage, you may submit your work order. Click “save new request”.
- Find your branch in the list. Click on Select.
- We need to add a new image. Click on “Add New Picture”.
- Click browse – your photo should be saved on your desktop???
- Look in Desktop and find the photo you want to attach to your request. Click on the photo to highlight it.
- Then click Open.
- Next click “Add Picture”.
- You’ll see green bars advancing as the website works on getting the picture. Wait – when the picture had been added to the album you’ll get this message. Click “Back to …. Album Content”.
- Now you need to CLICK ON THE PICTURE.
- Choose 288 x 216 – the largest thumbnail. Click Update.
- Choose 288 x 216 – the largest thumbnail. Click Update.
- If you do not have an image of the damage, you may submit your work order. Click “save new request”.
- See green bars…
- C;lose window
- You may see a blank screen while the software takes you back to the main page – be patient, it will load after a few seconds.
- See new requewst at top.