Techessentials Mark May09
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This document provides an overview of technology essentials for nonprofits. It discusses budget considerations, finding that 83% of nonprofits spend less than 4% of their budget on technology. It also discusses common technology used by nonprofits, such as computers, internet infrastructure, software like Microsoft Office, collaboration systems, databases to track information, and websites. The document provides recommendations and options for setting up effective technology systems on a nonprofit budget.
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Techessentials Mark May09
- 2. Tech Essentials Mark Shaw mark@npowermichigan.org
- 5. “IT accounts, on average, for nearly 7% of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
- 6. Technology Budget 43% 60% <=20 staff >20 staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 8. 83% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 9. Technology Plan 32% 71% <=20 staff >20 staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 10. Source: NTEN 2006 Nonprofit IT Staffing Survey Report.
- 13. 22% of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 14. Who should be on your Tech Committee?
- 16. Edited By By Joni Podolsky Holly Ross Katrin Verclas Alison Levine
- 17. http://www.icthub.org.uk/publications/#management ICT (Information and Communication Technology)
- 18. Technology Strategy and Planning Process Meeting 1: Meeting 2: Meeting 3: Meeting 4: Envision Prioritize I Prioritize II Act •Select strategy and •Finalize plan 1. Ensure agreement Classify projects into on I.T. “Current •Implementation categories, e.g. sequence Reality” - “Quick wins” •Detailed review of kickoff •Identify 2. Identify processes - Strategically resources required for obtaining additional essential circumstances information needed - Need more info required for committee to reconvene Preliminary Project Identify Detailed Assessment Prioritization Implementation Implementation •Identify and categorize Sequence and •Inventory Planning •Staff skills assessment projects •Cost details Resources •Current and prior year •Research high-level •Assign specific •Draft implementation details on alternative IT operating costs responsibilities plan •Initial list of potential •Timetable solutions •Select resources •Identify key projects (internal vs. •Any additional relevant issues/risks external, build vs. buy) •Define RFI/RFP background materials (e.g., technology usage processes policies)
- 19. Tech Checklist 1. Computer 2. Internet infrastructure (security, backup) 3. Printing and Imaging 4. Training 5. Voice communications infrastructure 6. Basic software (documents, accounting) 7. Collaboration systems 8. Database(s) 9. Website and storytelling
- 21. Computer
- 22. Purchase Plan #1 The “Bulk” Approach 1 2 3 4 5
- 23. Purchase Plan #2 Plan for 20% each year 1 2 3 4 5
- 24. 16% <1 year 37% 1-3 years 33% 3-5 years Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 25. $800+ $1,300+ $400+ 1-year warranty 3-year warranty 1-year warranty 5-year life 3-year life 3-year life www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right)
- 26. 89% 4% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 28. T1 Line (1.5 Mbps) Standard DSL download Standard Cable download download & upload speed (1.5 Mbps) speed (6 Mbps) “symmetrical” Standard DSL upload Standard DSL upload speed (384 kbps) speed (1.5 Mbps)
- 29. Backups & File Shares
- 32. 2 Ways to Save! #1 Laser over Inkjet Networked Color Laser Inkjet copier laser 3-5 cents 10-35 cents <2 cents 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.
- 33. #2 Shared over Dedicated Workgroup Print Servers.. Printers..
- 34. www.tinyurl.com
- 37. 29% <Contract on an as-needed basis 25% In-house MIS staff 22% Tech support w/1 or more providers 13% No formal approach to IT support 9% Volunteers to our agency 2% Friends and family of staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 38. By Sue Bennett By Mark Shaw
- 39. Voice
- 41. 313-309-1665 313-279-4279 313-595-2017
- 45. www.qipit.com
- 46. Office Software
- 48. 49% 19% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 49. 53% 8% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 56. + Left: HP Mediasmart Home Server EX485, including 750Gb hard drive, $600. Right: NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2).
- 60. www.dimdim.com
- 63. Desktop Smartphone Laptop Web
- 64. www.sherweb.com
- 66. www.yammer.com
- 67. Databases
- 68. Financials Donor Programs Management (Clients, Volunteers) “Other” 53% 23% 41% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 69. 2005 Data Web data Data Data
- 70. 2006 Plan One internal Web data Auto-sync database
- 71. Cloud option One web database
- 73. List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternatives; narrow list of options (2 meetings) Get product details Vendor demos Calls to real users User visits Decision
- 74. SalesForce provides an online database solution to nonprofits with 10 or fewer users free
- 76. Estimating Costs Initial price Time to Cost of implement implementation Entry level $100 - $2.5k Up to 2 months 5 times initial price Small / medium $5k - $40k Up to 6 months 1 times the initial business price Small / medium $10k - $250k Up to 18 months 2 times the initial enterprise price tag Enterprise $250k - $50 Up to 36 months 1-5 times the resource million initial price tag planning Source: www.aicpa.org/pubs/jofa/sep2003/johnston.htm, accessed 6/5/2006
- 77. Budget for maintenance of major systems software (database, accounting, CRM) at 20% of initial purchase price 1 2 3 4 5
- 80. If you have a website… 1. You should be able to edit your website from any browser. 2. Your website should have the ability for online donations.
- 81. Online Donations NetworkForGood.org’s Basic DonateNow •Register for free •4.75% fee of online donations •One-time or reoccurring donations
- 88. Used in some capacity by NPO’s 70% 59% Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x). Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
- 89. Photo Sharing
- 94. Why? So YOU can better fulfill your mission.
Editor's Notes
- Exchange provides a centrally located database to save email, contacts, calendar, task; this info can then be accessed in a variety of ways, with changes reflected on all other devices.