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Facebook 101
a brown bag presentation
NPower Northwest

• Vision
  – A thriving community with high performing
    nonprofits.
• Mission
  – To strengthen the nonprofit sector by catalyzing
    innovation and driving adoption of technology
    solutions.
Road Map and Introductions

1. Facebook Demographics
2. Top 5 Facebook Tactics
3. Facebook Insights: What’s up with all
those numbers!
Facebook Demographics: Age




                             Source: Pew Research Center
Facebook Demographics: Gender




                           Source: Pew Research Center
Facebook Demographics: Frequency of Use




                            Source: Pew Research Center
Nonprofits & Facebook

    98% of Nonprofits* are using Facebook




      Results based on 3,522 respondents to NTEN’s 2012 Nonprofit Social Network Survey
Nonprofits & Facebook




                   Source: Nonprofitmarketingguide.com/2012trends
Top Five Facebook Tactics
   1. Create a fully functional page

Profile
                                         Cover
Picture
                                         Photo




                                       Milestones


About
Section
Top Five Facebook Tactics
2. Ask questions / Elicit feedback
Top Five Facebook Tactics
3. Pictures speak louder than words
Top Five Facebook Tactics

4. Be Responsive
• Customer
  Service matters
• People love
  recognition
Top Five Facebook Tactics
                   5. Don't be afraid to
                   re-share interesting
                   content
                      Where Seattle Tilth
                      Saw it
                      Content Creator

                      Stats on Seattle Tilth’s
                      specific post
Questions?
Facebook Insights: Edgerank




                              via The Nonprofit Facebook Guy
Facebook Insights: Overview

People who have           Total number of all the      Number of people who have
clicked the like button   friends that all your fans   interacted with your page
on your page              have                         during the previous 7 days



                                                              Number of people
                                                              who saw seen ANY
                                                              content associated
                                                              with your Page over
                                                              the previous 7 days
Facebook Insights: Page Posts

                                Number of
                                people who
                                clicked on
                                some part of
                                your post




                                Number of
                                people who
                                talked about
                                your post
                                divided by
                                the number
                                of people
                                who saw it
Thank You

             Abby Nafziger
            AmeriCorps VISTA
     abbyn@npowernw.org | @abbynaf


            NPower Northwest
        Website: www.npowernw.org
   Facebook: www.facebook.com/npowernw
            Twitter: @npowernw

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Facebook 101

  • 1. Facebook 101 a brown bag presentation
  • 2. NPower Northwest • Vision – A thriving community with high performing nonprofits. • Mission – To strengthen the nonprofit sector by catalyzing innovation and driving adoption of technology solutions.
  • 3. Road Map and Introductions 1. Facebook Demographics 2. Top 5 Facebook Tactics 3. Facebook Insights: What’s up with all those numbers!
  • 4. Facebook Demographics: Age Source: Pew Research Center
  • 5. Facebook Demographics: Gender Source: Pew Research Center
  • 6. Facebook Demographics: Frequency of Use Source: Pew Research Center
  • 7. Nonprofits & Facebook 98% of Nonprofits* are using Facebook Results based on 3,522 respondents to NTEN’s 2012 Nonprofit Social Network Survey
  • 8. Nonprofits & Facebook Source: Nonprofitmarketingguide.com/2012trends
  • 9. Top Five Facebook Tactics 1. Create a fully functional page Profile Cover Picture Photo Milestones About Section
  • 10. Top Five Facebook Tactics 2. Ask questions / Elicit feedback
  • 11. Top Five Facebook Tactics 3. Pictures speak louder than words
  • 12. Top Five Facebook Tactics 4. Be Responsive • Customer Service matters • People love recognition
  • 13. Top Five Facebook Tactics 5. Don't be afraid to re-share interesting content Where Seattle Tilth Saw it Content Creator Stats on Seattle Tilth’s specific post
  • 15. Facebook Insights: Edgerank via The Nonprofit Facebook Guy
  • 16. Facebook Insights: Overview People who have Total number of all the Number of people who have clicked the like button friends that all your fans interacted with your page on your page have during the previous 7 days Number of people who saw seen ANY content associated with your Page over the previous 7 days
  • 17. Facebook Insights: Page Posts Number of people who clicked on some part of your post Number of people who talked about your post divided by the number of people who saw it
  • 18. Thank You Abby Nafziger AmeriCorps VISTA abbyn@npowernw.org | @abbynaf NPower Northwest Website: www.npowernw.org Facebook: www.facebook.com/npowernw Twitter: @npowernw