4 men are buried up to their necks in a straight line, unable to move. Between two of the men (A and B) is a brick wall so they can only see the wall. The man furthest from the wall (D) can see the two men next to him (B and C). They know between them they are wearing 4 hats that are either black or white but do not know the color of their own hat. One of the men must correctly call out the color of their hat or they will all be shot. After 1 minute, one of the men calls out. The man who calls out (C) is 100% certain of the color of his hat because as the only

1. 4 men are buried up to their necks in the ground. Between A and B is a brick wall.
They cannot move and are buried in a straight line. So A & B can only see the
wall, C can see B, and D can see B & C.
They all know that between them they are wearing 4 hats, 2 x black and 2 x white,
but they do not know what colour they are wearing. To avoid being shot one of
them must call out the colour of their hat. If they get it wrong, everyone will be
shot. They are not allowed to speak and have 10 minutes to figure it out.
After 1 minute, one of them calls out.
Question: Which one of them calls out?
Question: Why is he 100% certain of the colour of his hat?
www.energetica.com.au IT SERVICES | WEBSITES

2. Clever Cookies
Innovation in the community sector
Lisa Harvey
www.energetica.com.au IT SERVICES | WEBSITES

3. Welcome
• AGENDA
– Innovation
– An Innovation Process
www.energetica.com.au IT SERVICES | WEBSITES

4. Innovation / 'Ιnə'vəΙ∫ən / n.
the act of introducing something new or
different.
www.energetica.com.au IT SERVICES | WEBSITES

5. OLPC
www.energetica.com.au IT SERVICES | WEBSITES

6. • Making something new
• Making existing things do something new
• Doing things in a new way
www.energetica.com.au IT SERVICES | WEBSITES

7. “Just as energy is the basis of life itself,
and ideas the source of innovation, so
is innovation the vital spark of all
human change, improvement and
progress.” Ted Levitt, former editor,
Harvard Business Review
www.energetica.com.au IT SERVICES | WEBSITES

8. www.energetica.com.au IT SERVICES | WEBSITES

9. Why do we innovate
• We innovate for the creative challenge
• We innovate to pursue a cause
• We innovate to solve an immediate
problem
www.energetica.com.au IT SERVICES | WEBSITES

10. Innovation at Energetica
• “We think and imagine, to create, innovate
and adapt”
www.energetica.com.au IT SERVICES | WEBSITES

11. Advantage Service Desk
kdkjskkllslkdjkllsl
kdkjskkllslkdjkllsl
Our website is performing well. Lots of
visitors. Intersting contet is important
and we must keep
www.energetica.com.au IT SERVICES | WEBSITES

12. The Innovation Process
www.energetica.com.au IT SERVICES | WEBSITES

13. Wait for inspiration
Creative
Problem
Solving
Structured
Innovation
www.energetica.com.au IT SERVICES | WEBSITES

14. Innovation is a process
• Find the purpose
• Create
• Select
• Go
www.energetica.com.au IT SERVICES | WEBSITES

15. Find the purpose
• Standing still is the fastest way of moving
backwards in a rapidly changing world.
Lauren Becall
www.energetica.com.au IT SERVICES | WEBSITES

16. Find the purpose
• Create your hit-list
• I can’t, we don’t, we should
• This is about purpose, not problem.
– Why is there a need to innovate here?
– How will this contribute to our cause?
www.energetica.com.au IT SERVICES | WEBSITES

17. Create
• “I pressed down on the mental accelerator.
The old lemon throbbed fiercely. I got an
idea."
P G Wodehouse
www.energetica.com.au IT SERVICES | WEBSITES

18. Create – set the scene
• Creativity requires a safe environment
• Be free of constraints
• Loosen up your minds
– Word sentences: LINKS
• Laughter inspires new kindred spirits.
• Lost intern now knits sweaters.
• Lastly I noted knife sharpeners.
www.energetica.com.au IT SERVICES | WEBSITES

19. Create – Stimulate thinking
• Random stimuli
– Select a word at random and apply
• Mind maps
• Beginning and end
© Buzan.com.au
www.energetica.com.au IT SERVICES | WEBSITES

20. Create
• Be Provocative
• Provoke a new idea
www.energetica.com.au IT SERVICES | WEBSITES

21. Create
• A blind beggar had a brother who died.
What relation was the blind beggar to the
brother who died? (Not brother)
• Challenge assumptions and facts
www.energetica.com.au IT SERVICES | WEBSITES

22. Create
• There are three lights in a windowless
room and 3 switches on the outside. You
can enter the room only once. How do you
tell which switches work which lights.
• Think beyond the obvious.
www.energetica.com.au IT SERVICES | WEBSITES

23. Create
• I am in a balloon off the coast. I have two
bottles, one is full and one is empty. I drop
them both over the side. Which one hits
the ground first?
• Is the question you are answering the one
that was really asked?
www.energetica.com.au IT SERVICES | WEBSITES

24. Create
• Apply IT
– Databases – Templates
– Office macros – Intranet
– XML – SAAS
– Podcasts – PDA
– RSS – Blog
– Web interface – E-commerce
– SKYPE – VOIP
– Managed services – Telephony
www.energetica.com.au IT SERVICES | WEBSITES

25. Select
• Harvest your ideas
– Specific ideas
– Beginnings of ideas
– Concepts and approaches
• Select
– What do you want to eat today?
– Select from the “buffet of ideas”
www.energetica.com.au IT SERVICES | WEBSITES

26. Select
• Exhilaration is that feeling you get just
after a great idea hits you and just before
you realise what's wrong with it."
Anonymous
www.energetica.com.au IT SERVICES | WEBSITES

27. Treat
• Fit to constraints
– Cost
– Legality
• Tailor for your organisation
– Resources
– Capacity for change
• Strengthen
• Fault correction
www.energetica.com.au IT SERVICES | WEBSITES

28. Go
• Pitch
• Plan
• Manage
• Assess
www.energetica.com.au IT SERVICES | WEBSITES

29. Go
Vision is not enough, it must be
combined with venture. It is not enough
to stare up the steps, we must step up
the stairs.
Vaclav Havel
www.energetica.com.au IT SERVICES | WEBSITES

30. www.energetica.com.au
www.energetica.com.au IT SERVICES | WEBSITES