10 Ways nSight Can Make Documentation Management Easier for Small and Medium High-Tech Companies

1. 10 Ways nSight Can Make Documentation Management Easier for Small and Medium High-Tech Companies.

2. #1: MEET DEADLINES We have hundreds of prescreened, US-based technical writers with broad and specialized IT experience who have been professionally trained or educated in the field of communications. Hire one or more of our technical writers to work on a contract hourly basis—on-site or off-site—to accelerate the completion of documentation and meet critical product launch deadlines.

3. #2: CUT COSTS Our technical writers and editors follow the principles of structured writing and are expert at eliminating unnecessary words, jargon, and inconsistencies from documentation that lead to higher translation, localization, and printing costs.

4. #3: ELIMINATE WASTE Leverage nSight’s experience working with IT companies of all sizes to develop online help systems, Wikis, Web training, and other electronic documentation deliverables that augment or replace printed manuals—and save on printing, shipping, and storage costs.

5. #4: MOVE STRATEGICALLY If you’re considering moving to an XML authoring environment, purchasing a content management system (CMS), or implementing a single-source solution, nSight’s documentation experts can ensure you make the right moves based on your existing content and scalability requirements.

6. #5: GET COLORFUL Studies prove that people learn better when they are using their visual and auditory senses. Technical documentation doesn’t have to be simple and dry text. Our technical illustrators, graphic designers, and multimedia specialists can bring your documentation to life—on the Web, on CD/DVDs, or on mobile devices.

7. #6: AUTOMATE PROCESSES Our technical communications specialists can analyze your documentation workflow and recommend time- and cost-saving steps in creating, organizing, publishing, and managing product information based on existing resources and growth projections.

8. #7: GUIDE CUSTOMERS Our instructional designers, curriculum developers, and multimedia specialists can plan and build e-learning modules and Flash demos that enable customers to maximize the use of your products—and eliminate redundant and costly inbound technical support issues.

9. #8: MEASURE ROI Our documentation team can conduct quantitative and qualitative customer research to measure documentation usability and identify product information needs and trends. We can help you produce insightful reports that demonstrate a return on investment and solidifies your budget.

10. #9: MANAGE RESOURCES Hire nSight’s documentation experts only when you have documentation projects that need to be done—saving you the cost of benefits and downtime and enabling your product team to focus on their core competencies

11. #10: PUBLICIZE SUCCESS Our marketing writers can interview customers and work with our graphic designers and interactive media team to develop case studies, white papers, testimonial videos, success stories, and other communication pieces that reinforce the value of your product and product documentation.

12. To discuss how nSight can help solve your documentation challenges, contact Dan Cote at 781-273-6300 or dcote@nSightWorks.com.