1. Presented by :
Asif Ismail
Adnan Khan
Tauseef Umar
Zohaib Mohammad

2.  Commerce refers to all the activities the
purchase and sales of goods or services.
 Marketing, sales, payment, fulfillment, customer
service
 Electroniccommerce is doing commerce with
the use of computers, networks and
commerce-enabled software (more than just
online shopping)

3.  Consumer shopping on the Web, called B2C
(business to consumer)
 Transactions conducted between businesses
on the Web, call B2B (business to business)
 Transactions and business processes that
support selling and purchasing activities on
the Web
 Supplier, inventory, distribution, payment
management
 Financial management, purchasing products and
information

4.  Increased sales
 Reach narrow market segments in geographically
dispersed locations
 Create virtual communities
 Decreased costs
 Handling of sales inquiries
 Providing price quotes
 Determining product availability
 Being in the space

5.  Loss of ability to inspect products from
remote locations
 Rapid developing pace of underlying
technologies
 Difficult to calculate return on investment
 Cultural and legal impediments

6. Tier 1 Tier 2 Tier 3 Tier N
DMS
Client
Web Server Application Database
Server Server
6

7. The online selling of or enabling
the sale of products or services
to consumers.

8.  Online shopping emerged with the development
of the internet.
 Entrepreneurs saw the potential in online
shopping and sprung at the chance to make
virtual storefronts, so that consumers could shop
without leaving their homes.

9.  There are over 70,000 new websites put on the
internet every hour.
 Internet traffic is doubling every three months.
 Projected annual internet commerce revenue
has grown from $35 billion in 1998 to $1.4 – $3.2
trillion in 2003.
(Taken from CISCO Systems WEB Site)

10.  Fraud- Do you know the Company?
 Security- Is your credit card safe?
 Privacy- Is your information being sold?
 Shipping- Are you getting the correct
product at the requested time?
 Difficulty- Do you know how to shop
online?

11.  Convenience
-Geographic
-Store hours
-Ease of transaction
-Quick and efficient shopping process
 Information
-Quick location of items
-Easy price/attribute comparisons

12.  Less dependence on intermediaries
-Geographic distribution
-Holdup
-Time to delivery
 Marketing
-Target marketing
-Direct customer relationships
-Customer service

13.  Differences
-Cannot try or test product before purchase.
-Minimum human interaction if any.
-Cannot pay by cash.
-Shop anytime online.

14.  Similarities
-Advertisement.
-Security.
-Convenience.

15.  Online banking (or Internet banking) allows
customers to conduct financial transactions
on a secure website operated by their retail
or virtual bank, credit union or building
society.

16.  Download Banking Transactions.
 Download Credit Card Transactions.
 Online Bill Payment.
 Quickly Verify Bank Balances.
 Transfer Money
 Open and Close accounts

17.  Check account balances
 Balance a checkbook
 Track recent account activity
 Order traveler's, cashier's, and regular
checks
 Issue stop payment requests
 Apply for auto, mortgage, home equity,
student, or personal loans
 Receive investment product and service
information

18.  Convenience
 Ubiquity
 Transaction speed
 Efficiency
 Effectiveness
 Inexpensive

19.  Start-up may take time: Technical difficulties
 Learning curve
 Bank site changes
 Need an account with an Internet Service
Provider (ISP)
 Security concerns, like "hackers" accessing
your bank accounts
 Switching banks can be more cumbersome
online than in person
 Must have basic computer skills and Internet
knowledge
 Must be comfortable using a computer

20.  DigitalEncryption
 Usernames and PINs
 Time-Out
 Anti-Virus
 Anti-Spyware
 Firewalls
 Password Protection Is The Key
 Be aware of Phishes

21. • Banks need to implement higher levels of
security and authentication for "high risk"
transactions, "involving access to customer
information or the movement of funds to other
parties."
• Bank customers need more education and
awareness of security risks and procedures in
order to use online banking effectively.
• Banks should employ a combination of
authentication systems, such as passwords and
biometric readers, or PINs and longer passwords,
rather than relying on any "single" factor to
validate a customer's identity.