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Knowledge Management And Collaboration Overview Final White
1. Knowledge Management (KM) Online Collaboration and Social Media Overview Mark Kovacevich [email_address] www.nwpatriot.net
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Notas del editor
This is a derived definition from several sources.
Here is more on the components of Knowledge Management:- People are the most important piece in the system. They create, share, apply, and exploit knowledge, and also can make or break any KM implementation. This is a critical focus for any KM practitioner. - Process is also very important. This allows KM to become ingrained in business practices, and this allows for more consistent practice of KM so that the benefits are realized and the costs are reduced. - Organization (Culture) provides a context for the practice of knowledge management to take place. The concept of a knowledge-based organization depends on nurturing a culture of collaboration so that the people and process can come together to realize the benefits of KM. - Technology is the underlying platform that supports the other components of the system. While a lot of the energy seems to be tied up in the selection and employment of the IT KM solution, it cannot be stressed enough that technology is just an enabler, not the center of the KM implementation.
Online collaboration is an enabling technology for KM. While in the past the areas of KM and collaboration were developed separately, in the future these disciplines must be closely linked. For the remainder of this document, consider any discussion of online collaboration to include the technology side of KM as well.