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Mobility Management
A guide for CIOs.
Device
Strategy
Device
Management
Managed
Connectivity
Application
Mobility
How device management supports
Managed Mobility
mobility
in business
we all know
is important
mobility
affects
report increases in productivity
as a direct result of flexible
mobile working
Regus Research
72%business
of businesses
O2 Research
two thirds
of all email
is now
opened on
a mobile
device
of the world’s workforce
will be mobile
Regus Research
37.2%
1.3 billion
by 2015
73% of global IT
executives say that
mobility will impact
their business more
than the web did.
Accenture CIO survey 2013
and
Compliance & security
Cost reductions
Organisational transformation
Better employee engagement
mobile business
the benefits of being a
are well established
a smarter
worker
Is better
informed
Travels more
efficiently
Takes up
less space
Can respond
faster
is a more
productive
worker
smart devices
are everywhere
By 2014, most mobile
workers will be using their
mobile as the primary
communications device.
Source: April 2013 Gartner.
PC and Laptop
shipments will decline
7.3%.
Tablet shipments will
grow 69.8% year on
year.
headache
giving a
to CIOs
everywhere
leading technology research company Gartner, tells us
there are 4 key questions we should be asking ourselves
about Mobility Management…
4 key questions
to ask about Managed Mobility
1 2 3 4
Do you know the
profile and system
requirements of your
employees and how
many are already
accessing the network
with their own devices
and what for?
Is your infrastructure
robust with sufficient
network provision and
protection against
threats?
Do you know how you
will support & manage
devices whether they
are corporately or
personally owned?
Which applications &
business processes
will deliver improved
employee productivity
if they can be delivered
on any device?
1
3
2
4
Mobility Management
does not equal Mobile Device Management
Device
strategy and
selection is a
consultative,
roles based
selection
process.
there are many roles to consider
inside any business
static
office
worker
office
hopper
mobile
knowledge
worker
mobile
customer
facing
mobile
task
worker
5 shifts in mobile working
affecting each role are
flexibility of desk
workers reducing travel
& space needs
mobile office hoppers
with richer meetings &
collaboration
mobile information
improving the
effectiveness of
knowledge workers
real time info providing
right time, right place
responses for customer
facing staff
mobile apps for task
workers improving job
scheduling and
speeding up completion
comms needs
communication
& collaboration
apps
device size,
weight & battery
life
device
functionality &
performance
speed &
capacity of
connectivity
and each role has their own
transactional
business apps
connectivity
coverage at
location
company should provide smart
devices for work
added to this – many workers feel their
from a list of
‘choose your own devices’
Choose Your Own Device
CYOD
bring your own device
is fast becoming the norm
admit to using their personal
devices for work
but 40% are doing so without
any guidance from their
employer.
with 50% of employees
Source: YouGov
Bring Your Own Device
BYOD
but on the other hand,
better suited
highly paid executives may
prefer to use their own
device
while new joiners may be
likelier to choose a
company device
BYOD CYOD&
specific groups inside a business are
to each
strategy
Bring Your Own Device Choose Your Own Device
BYOD CYOD&
your device strategy
is probably two strategies…
so…
mobile operating system
then there’s the question of which
should you use?
iOS blackberry OS android OS windows 8 OS
the market is developing rapidly, with frequent launches of new
phones and apps.
moving from one OS to another is a barrier because of the sunk
costs, so selecting the right one for your business requirements
is key to a good return on investment.
android is the most popular
mobile operating system
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
2009 2010 2011 2012 2013 2014
Global smartphone OS market share
Strategy Analytics: Global smartphone forecast by OS
each mobile operating
system has merits
iOS is an
excellent all
round
platform.
BlackBerry
has enhanced
security and
policy
definition.
Android has a
huge variety
of devices and
prices.
Windows
mobile has
excellent
integration
with Windows
servers and
PCs.
they’re all good for email, calendar &
contacts, but also…
in summary...
decide why your
business needs to
be a mobile
business
choose a strategy
BYOD, CYOD or
both
choose a
mobile
operating
system based
on the drivers
inside your
business e.g.
windows
integration
choose your
devices based
on the needs of
each role
mobilise
your business
1 32
4
5

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Managed Mobility from O2. A guide for CIOs

  • 3. mobility in business we all know is important
  • 4. mobility affects report increases in productivity as a direct result of flexible mobile working Regus Research 72%business of businesses
  • 5. O2 Research two thirds of all email is now opened on a mobile device
  • 6. of the world’s workforce will be mobile Regus Research 37.2% 1.3 billion by 2015
  • 7. 73% of global IT executives say that mobility will impact their business more than the web did. Accenture CIO survey 2013 and
  • 8. Compliance & security Cost reductions Organisational transformation Better employee engagement mobile business the benefits of being a are well established
  • 9. a smarter worker Is better informed Travels more efficiently Takes up less space Can respond faster is a more productive worker
  • 10. smart devices are everywhere By 2014, most mobile workers will be using their mobile as the primary communications device. Source: April 2013 Gartner. PC and Laptop shipments will decline 7.3%. Tablet shipments will grow 69.8% year on year.
  • 12. leading technology research company Gartner, tells us there are 4 key questions we should be asking ourselves about Mobility Management… 4 key questions to ask about Managed Mobility 1 2 3 4
  • 13. Do you know the profile and system requirements of your employees and how many are already accessing the network with their own devices and what for? Is your infrastructure robust with sufficient network provision and protection against threats? Do you know how you will support & manage devices whether they are corporately or personally owned? Which applications & business processes will deliver improved employee productivity if they can be delivered on any device? 1 3 2 4
  • 14. Mobility Management does not equal Mobile Device Management
  • 15. Device strategy and selection is a consultative, roles based selection process.
  • 16. there are many roles to consider inside any business static office worker office hopper mobile knowledge worker mobile customer facing mobile task worker
  • 17. 5 shifts in mobile working affecting each role are flexibility of desk workers reducing travel & space needs mobile office hoppers with richer meetings & collaboration mobile information improving the effectiveness of knowledge workers real time info providing right time, right place responses for customer facing staff mobile apps for task workers improving job scheduling and speeding up completion
  • 18. comms needs communication & collaboration apps device size, weight & battery life device functionality & performance speed & capacity of connectivity and each role has their own transactional business apps connectivity coverage at location
  • 19. company should provide smart devices for work added to this – many workers feel their from a list of ‘choose your own devices’ Choose Your Own Device CYOD
  • 20. bring your own device is fast becoming the norm admit to using their personal devices for work but 40% are doing so without any guidance from their employer. with 50% of employees Source: YouGov Bring Your Own Device BYOD but on the other hand,
  • 21. better suited highly paid executives may prefer to use their own device while new joiners may be likelier to choose a company device BYOD CYOD& specific groups inside a business are to each strategy
  • 22. Bring Your Own Device Choose Your Own Device BYOD CYOD& your device strategy is probably two strategies… so…
  • 23. mobile operating system then there’s the question of which should you use? iOS blackberry OS android OS windows 8 OS the market is developing rapidly, with frequent launches of new phones and apps. moving from one OS to another is a barrier because of the sunk costs, so selecting the right one for your business requirements is key to a good return on investment.
  • 24. android is the most popular mobile operating system 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 2009 2010 2011 2012 2013 2014 Global smartphone OS market share Strategy Analytics: Global smartphone forecast by OS
  • 25. each mobile operating system has merits iOS is an excellent all round platform. BlackBerry has enhanced security and policy definition. Android has a huge variety of devices and prices. Windows mobile has excellent integration with Windows servers and PCs. they’re all good for email, calendar & contacts, but also…
  • 27. decide why your business needs to be a mobile business choose a strategy BYOD, CYOD or both choose a mobile operating system based on the drivers inside your business e.g. windows integration choose your devices based on the needs of each role mobilise your business 1 32 4 5