II International Forum on Preventive Culture was held on 5 and 6 May, 2010 in Canary Islands. Topic of presentation: "Corporate Social Responsibilty and Return to Work". II Foro Internacional de la Cultura Preventiva, se celebró los días 5 y 6 de mayo 2010 en las Islas Canarias. Tema de la presentación: "La Responsabilidad Social Corporativa y la Reincorporación al Trabajo".

1. Welcome to Airbus in Germany Annette Gäßler, Head of Health Airbus Operations GmbH Corporate Social Responsibilty and Return to Work Page

2. Contend Corporate Social Responsibilty and Return to Work Company and sites Airbus Vision, CSR, Employability and Health Risk Assessment, Health Reports and Further Tools Return-to-Work Programme Conclusions Page

3. Page Toulouse Broughton Filton Final Assembly Line St Nazaire Nantes Stade Bremen Airbus in Europe … 11 Sites in Europe Page G E R M A N Y S P A I N F R A N C E U N I T E D K I N G D O M Illescas Puerto Real Madrid Hamburg

4. Airbus worldwide ….. 1 global company 3 customer support centres 5 training centres 7 spares centres 9 engineering design centres 11 manufacturing sites 20 languages 24 hour customer support (365 days a year) 50 flight simulators more than 88 nationalities 160 offices 316 customers 250 resident customer support managers ~325 operators ~6000 aircraft delivered >52,290 employees Wichita Mobile Washington Airbus Americas Tokyo Airbus Japan Peking Airbus China Moskow Hamburg Toulouse Tianjin Neu Delhi Bangalore Dubai Airbus Middle East (Data at end 2009) Page

6. theAirbusway: values and behaviours to enable our vision and strategy … one global company culture Objective: To be a fully integrated company where all people, functions, partners, and suppliers share common values, behaviours and ways of working

8. Risk Assessments - Final Assembly Line - Wing Tank - Page

9. Risk Assessments - Equipment Installation - Page

10. Risk Assessments - Equipment Installation - Page

11. Contend Health Report 2009 The average sick rate fell slightly from 4.4 % in 2008 to 4.3% in 2009 18% of the sick days were due to illnesses lasting longer than 42 consecutive working days The risk assessment should be consulted for each individual site, especially in the case of musculoskeletal disorders Sickness in the 60+ age group will play a more prominent role in the company in the future Page

12. Health Management Tools EHS advisory meetings as a joint platform with HR Page Information sources Health reports Risk assessments Ergonomic Register Employee surveys... Quality assurance EFQM Reporting KPIs Business Warehouse SAP Evaluation Social Report Rehab strategies Fit with Airbus Re-integration Team meetings Annual campaigns Heart Week Care of the back Skin Air 2008 Nutrition Employee participation Health promotion meetings Training courses Executives Check-ups Step-counter campaign Balance in Life Communication/organization Delegation of duties Airbus People Visualization in the hangars Problem of addiction Manager training Programme for trainees Q&A meetings for Executives Supervision “ Smoke-free in your mind”

15. Return-to-Work Programme - Who is involved in this project ? - Plant manager Rehabilitation centre Statutory pension funds Company health insurance fund Medical supervision of the health insurance funds Internal and external networking We cross-link, and employees can focus on their treatment Page Works Council Occupational safety Company doctor Human resources

16. Return-to-Work Programme - The contents: “Fit with Airbus” - Design workplaces at Airbus according to ergonomic Standards Use the Ergonomic Register to ensure that rehabilitation measures are geared to the workplace Documentation in the form of an Ergonomic Register containing photographs with ascertained weights and ascertained freedom of movement for the body and hands The therapist must be familiar with the workplaces at Airbus The rehab centre has the Ergonomic Register and confirms in writing that the information it contains will be treated as confidential Emphasis on employment and a positive attitude to performance Page

17. Return-to-Work Programme - Description of the process - Health management driven by Lean principles Page Corporate Social Responsibility and Return to Work

18. Return-to-Work Programme - Job matching - Job matching as a steering element = comparison of the workplace requirements with individual physical capabilities Initial and final diagnosis to steer interventions and assess the employee’s current performance potential Page

19. Return-to-Work Programme - Content of training - Page Interior furnishing of an aircraft, cargo compartment; the employee stands on “stringers” between the rails of the cargo loading system Work training at the rehab centre

21. Contend Return-to-Work Programme - The three main benefits of the project - Lasting, approximately 30% reduction of absence due to illness after rehabilitation. A reduction from 50 days to 35 days of incapacity for work was achieved. The success was shown to continue in the following years 97 % of the participants were able to return to their old jobs Massive shortening of the time from the application for rehabilitation to the start of treatment to an average of 24 days through networking and persons to be contacted directly. This permits earlier integration at the workplace Page

22. Conclusions Medical health management in occupational medicine can be organized in networks and driven by Lean Management principles Leadership is still one of the most underestimated factors affecting the attendance rate A good personal relationship as a company with all stakeholders is one of the key drivers of success Page

23. Vielen Dank für Ihre Aufmerksamkeit! Thank you for your attention Merci pour votre attention ! Page

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25. Development of the length of incapacity for work in relation to the duration of rehabilitation as a Box-Whisker Plot Page

26. Comparison of Costs Page Corporate Social Responsibility and Return to Work Sick days Overall cost to the economy due to absence 70 bn euros annually Sick days Cost to statutory health insurance system 6 bn euros annually Hospital Cost to statutory health insurance system 60 bn euros annually Workplace Cost to employer 300.- euros daily Instruction of new employees Cost to employer 60,000.- euros annually

27. Incapacity for Work - allocation, duration, numbers and costs - Page Corporate Social Responsibility and Return to Work