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- 1. E-Collaboration And, the role of Web 2.0 December 10, 2009 [email_address] www.peergroup.ne t
- 2. [email_address] www.PeerGroup.net “ When all is said and done .. More is said than done.” Lou Holtz , Former Coach Notre Dame Fighting Irish
- 7. Competitive Strategy [email_address] www.PeerGroup.net Best people often move on to other jobs despite the investment in training. Expertise is lost . Leading Companies point to the fact that revenue growth results from products that were recently introduced Continuous Improvement Customer Intimacy Product Innovation Operational Excellence Product Process People
- 9. Objective: Cycle Time = Process Time
- 13. Process Model [email_address] www.PeerGroup.net ERP Eng.. Order Factory Order Sales Order Purchase Order
- 14. Process Model [email_address] www.PeerGroup.net ERP Eng.. Order PLM Factory Order Sales Order Engineering Collaboration Manufacturing Purchase Order
- 19. Software learns a lesson from hardware evolution [email_address] www.PeerGroup.net . Abstraction and encapsulation enables reuse of complex software capabilities OTI-94-G0025.a Hardware Software Primitive Functions Encapsulated Objects Subsystems Multi-Objects Object attributes methods Multi-Object O b j e c t Subsystem M u l t i - O b j e c t M u l t i - O b j e c t O b j e c t O b j e c t M u l t i - O b j e c t
- 21. McKinsey & Co. [email_address] www.PeerGroup.net
- 23. Growing Adoption Of Web 2.0 Source: Forrester Research
- 24. Web 2.0 at Work Source: CIO Web 2.0 Survey, 2008 Which of the following technologies are being offered to employees as corporate applications? Percent of sample answering Instant messaging 50% Wikis 30% Blogs 23% RSS 18% Social networking 10% None of the above 31%
- 31. EveryThing is Measurable [email_address] www.PeerGroup.net
- 35. Readings Real Time ; McKenna , Regis Blur ; Davis, Stan; Meyer, Christopher Competitive Strategy ; Porter, Michael Using Technology to Improve Workforce Collaboration ; McKinsey Digital
- 36. [email_address] www.PeerGroup.net Thank You for Your Attention [email_address] www.peergroup.net
- 41. Competitive Strategy [email_address] www.PeerGroup.net Customer Intimacy Product Innovation Operational Excellence Product ***** ********* ** Process ******** ** ********* People ********* ***** *****
Notas del editor
- Specific examples of these trends
- Adoption is increasing, especially at large companies
- Overall, two-thirds (69 percent) of respondents offer some type of web 2.0 technology as corporate applications to their employees. Instant messaging (50 percent), wikis (30 percent) and blogs (23 percent) are the most commonly reported web 2.0 offerings with internal collaboration and employee communication/ knowledge management most frequently cited as the primary reasons for adoption.
- Blogs Internal Communication Marketing/PR – mixed results Wikis Collaboration Knowledge Capture & Management (cultural hurdles – large consulting cos.) Community Sites Customer Engagement – depends on the community, how well the company “gets” its customers Social Networks Company Directory on Steroids – talk more about both of these later
- According to Forrester, while large businesses are spending more on employee collaboration tools than customer-facing Web 2.0 technologies right now, that trend is expected to reverse by next year. By 2013, investment in customer-facing Web 2.0 technology will dwarf spending on internal collaboration software by nearly a billion dollars.