Businesses in Africa are been affected by unstable terrestrial networks. VSAT on demand backup solutions such as SkyVision Active business continuity service, allow African enterprises and businesses to benefit from the developing ICT industry in Africa and increase their competitiveness, productivity and profitability. The presentation was given by SkyVision at the SatCom 2013 exhibition in Johannesburg, South Africa.

1. Confidential Property of SkyVision Global Networks Ltd. © 2013
How African enterprises can benefit
from VSAT backup solutions when
adapting to new terrestrial networks

2. Confidential
SkyVision At-A-Glance
2
Established in 2000
130 Employees
Operating in over 50 countries
Serving over 400 customers
and over 2000 sites
Satellite Service Provider
of the Year

3. Confidential
Global Coverage, Local Presence
3
Global Operations & Facilities
Over 80 leading African service
providers are amongst our customers
Local representatives, partners and
resellers in over 50 African countries
Local staff in 12 African countries
24/7 Multilingual Technical
Assistance Center
11 POPs and teleports worldwide,
including Zimbabwe, Nigeria, Kenya,
DRC, South Africa the Middle East,
US and Europe

4. Confidential
Satisfied Customers & Partners
Financial
NGO &
Government
Energy/
Oil & Gas
Mining
Travel &
Leisure
Telcoms &
ISPs
Cellular
Operators
4

5. Confidential
ICT
Transforming
African
Businesses
Development

6. Internet use by African businesses
6
Many companies and organizations
still use the Internet primarily for
simple research
More than 80% of surveyed SMEs
believe taking better advantage of the
Internet will improve their businesses’
economic performance
Expenditures in ICT within Africa could
exceed US$150 billion by 2016
Dalberg Research Survey of 1 307 organizations operating in Ghana, Kenya, Nigeria and Senegal, 2012.
Source: World Bank Databank - African Development Indicators, ITU Measuring the Information Society, 2011

7. Trends in Internet solutions for businesses
Increasingly focused on service delivery (23%) and information
management (24%).
Internet solutions are no longer about communication alone
7
0 10 20 30 40 50
Communication,
Awareness,
Marketing
Information
management
Service
delivery
2009-2012
Pre - 2009
% of total Internet enabled business solutions in Kenya, Ghana, Nigeria and Senegal (2009-2012 vs. pre-2009)
Source : Impact of the Internet in Africa, Dalberg 2013

8. ICT connectivity’s impact on Africa’s competitiveness
8
Development of ICT and ICT connectivity is
crucial to the productivity,
efficiency and competitiveness
of African businesses.
Africa’s competitiveness trails Southeast
Asia, Latin America and the Caribbean in the
quality of infrastructure & ICTs.
Technological readiness and adaptation of
new technologies need to significantly
improve to enhance productivity of African
industries.
The Africa Competitiveness Report 2013 - World Economic Forum

9. Importance of ICT connectivity to global value chains
9
ICT connectivity allows African
enterprises to increase their share in the
global value chain
Real-time information sharing is crucial
for production-related data, delivery
times, and, in some cases, also training
IT based importing and exporting
processing contributes to efficiency
and transparency
ICT connectivity is crucial for business-to-
business and business-to-consumer
customer relations as well as for
communicating with buyers
The Africa Competitiveness Report 2013 - World Economic Forum

10. Cloud computing has the capability to
transform how businesses in Africa operate
10
Key benefit is the shifting from a capital
expense (CapEx) model to an operational
expense (OpEx) model
Cloud computing - main benefits:
Access to cutting-edge applications,
platforms and infrastructure
cost-efficiency
Reducing IT related expenses
Faster time to market of new products and
services
Scalability & efficient use of licenses,
storage & computing power
Reliability and availability of business
applications & databases

11. Cloud computing in Africa
11
Availability of high-speed access - main barrier
for the adoption of cloud computing in Africa
55%
Most common available data rates 500Kbps – 2Mbps52%
Nearly 47% of CIOs in Africa are already
engaged in cloud strategy of some kind
Unified Communications and Managed Internet are the most
common Cloud services offered by African service providers
Banking and Education sectors are the first to
have adopted Cloud Computing in Africa
ITU report on Cloud computing in Africa: Situation and perspectives (2012)
IDC Cloud Strategies for the CIO: Preparing for 2013 and 2020

12. Breaking through the cloud adoption
13
Cost-effective access to reliable,
high-capacity bandwidth is vital to the
evolution of cloud computing in Africa
With no on premises processing lack of
connectivity to business applications and data
mean no productivity and loss of revenue
Redundancy at the data center & of the
access links ensures business continuity

13. Connected Africa
14
Corporate customers are looking at the fixed wireless and
fiber services as their network access solutions
Sources: ITU , Hamilton Research,
Mobile broadband in Africa show
the highest growth (11%)
40% of the
population are
within a 25km range
of a fiber node
By 2015, more
people in Sub-
Saharan Africa will
have access to
mobile networks
than to electricity in
their homes

14. Terrestrial Networks in Africa
15
Terrestrial networks still suffer from
 Limited coverage
 High congestion
 Lack of guaranteed SLA
 Vandalism
 Un sustainable power supply
In today’s fast-paced corporate world,
businesses cannot afford to have their
Internet or VPN connection down

15. Assessing the Financial Impact of Downtime
16
A simple way to project the potential annual revenue loss from downtime
is with the equation:
LOST REVENUE = (GR / TH) x I x H
Gross yearly
revenue of
the served
business unit
Total yearly
business
hours
Percentage
impact
Number of
hours of
downtime

16. Other Impacts of network downtime
Employees Productivity
17
The affect on employees is determined
by their dependency on ICT
Credibility & Customer
satisfaction
Customers who rely on a product
or service can not be served
Lost business
opportunities
Prospects/Customers will not
wait for a network restoration
Damage to Brand
image - bad publicity Bad service = a bad brand image
Employees Morale
Is affected when they can
not do their work properly

17. Options for WAN redundancy
18
Businesses of all sizes need to look at their network
and the Internet in particular as one of their most
strategic assets
What are the alternatives?
• A wireless/fiber based service from a 2nd provider
• Mobile Broadband service
• VSAT based on demand backup service

18. Mobile broadband as a back up option
19
The vast majority of broadband traffic in SSA is
transmitted over Mobile networks
The Mobile networks suffer from:
 Limited spectrum availability
 Increasing customer demands for bandwidth
 Increased network congestion
 Low service quality
And therefore are not sufficient to support
enterprise access & applications
SSA Mobile Observatory 2012- GSMA, Deloitte and Wireless Intelligence

19. VSAT is the ideal network back-up link
20
True redundancy
Bypassing terrestrial networks, the VSAT
network is protected from breaks in fibre optic,
wireless & copper local networks
Scalable bandwidth
Mirror your primary network link capacity or use
it to support only mission critical applications
Availability
Unlimited service coverage
VSAT equipment is straightforward to install
Reliable
enterprise-level Transports any IP payload and enterprise application
Security Can include data encryption for enhanced security
VSAT provides:

20. SkyVision Active – backup on demand
21
SkyVision Active - VSAT backup solutions for
business continuity provide a redundant backup
connection that keeps businesses connected when
primary Internet/VPN service fails
Hot redundancy - Always on
ready for immediate usage and also supports auto
data switch over.
Unlimited, dedicated connectivity on demand
Utilizing an all IP-based advanced VSAT platforms
Supporting a variety of data rates and applications
Cost effective – pay per use service

21. SkyVision Active for Internet Access
22
SkyVision
Teleport
Terrestrial
Network
Branch
Office
Branch
Office
Primary
WAN
LINK
Internet
Or
Data Center
X

22. Confidential
Upscale hotel in Abuja, Nigeria
23
SkyVision Active – on demand back up connectivity with VLAN separation
of Internet and VPN payloads
THE NEED A reliable and affordable backup on demand Internet & VPN connectivity
THE
SOLUTION
The hotel hosts many business men, government expeditions and conventions.
Requirement for business grade dedicated and premium internet access for the hotel
guests and VPN connectivity for the hotel staff for continuation of the administration and
operation of the hotel during an outage of the primary WAN connection.
Hospitality
SkyVision
Teleport
Terrestrial
Network
Hotel
Primary
WAN
LINK
Internet
Private
Network
Backup
LINK

23. Confidential
Food Concepts Nigeria
24
Fiber
Leased Line SkyVision
Teleport in Lagos
Food Concepts
Head office
Retail
A large retail food chain of bakeries and fast food locations, needed a high-speed
network solution to run their Oracle ERP software across sites all over Nigeria.
THE NEED
SkyVision Active as backup to terrestrial links providing business continuity
THE
SOLUTION
“I commend SkyVision for your fully optimized service provisioning. We really appreciate your
support and will continue to sing your praises to our business partners and customers.”
(Mr. Azeez Buari, Head of Information Technology, Food Concepts).

24. Confidential
Saving example
An enterprise branch lost revenue due to network downtime
is $3000 per day
Assuming down time of 3 days/month
The monthly loss will be $9000
The customer is subscribed to SkyVision Active
with 512Kbps/512Kbps data rate package
The service charge for 3 days would be $850
Which saved the enterprise $8,150
And a network access downtime !
25

25. Confidential
SkyVision local HUBS
SkyVision operates these local/regional VSAT hubs:
South Africa – Amos 5, Ku and C-Band
Nigeria – IS-14, C-Band (pops in Lagos & Abuja)
DRC – W2A (10A), C-Band
Kenya – W2A (10A) ,C-Band
Guinea – Arabsat 5A , C-Band
Zimbabwe – W2A (10A), C-Band
26

26. Confidential27
SkyVision… Your Link to
Global Communications.
www.skyvision.net

27. Confidential Property of SkyVision Global Networks Ltd. © 2013
Thank You
Ofer Farkash
Product Manager