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Leadership without Organisation
Perspectives on management and group dynamics of startups

19.11.2012	
  
Oliver	
  Holle,	
  CEO	
  Speedinvest	
  
Startups	
  
What	
  is	
  a	
  Startup?	
  
Not	
  every	
  new	
  company	
  is	
  a	
  startup,	
  actually	
  most	
  are	
  not...	
  

            Designed	
  for	
  very	
  fast	
  growth	
  

            Small	
  in	
  size	
  (2-­‐5	
  people)	
  

            Recently	
  founded	
  
            	
  
            	
  
            O"en,	
  not	
  always:	
  
               	
  Technology	
  focus	
  
               	
  Innova1on	
  
               	
  Interna1onal	
  
               	
  Young	
  founders	
  


                                                                                                 3
InnovaIon	
  &	
  Startups	
  
Not	
  every	
  startup	
  is	
  innovaIve!	
  

True	
  technology	
  innovaIon	
  is	
  the	
  exempIon,	
  not	
  the	
  norm	
  

ONen	
  translaIon	
  of	
  new	
  digital	
  business	
  models	
  in	
  new	
  
sectors	
  /	
  industries	
  

Copy	
  cat	
  phenomenon	
  

Key	
  success	
  factor	
  speed	
  &	
  execuIon	
  




                                                                                      4
Startup	
  Boom	
  
16%	
  of	
  Stanford's	
  MBA	
  program	
  start	
  their	
  own	
  company,	
  
up	
  3x	
  since	
  2009	
  (Fortune	
  Magazine)	
  
	
  




                                                                                     5
Startup	
  Boom	
  
	
  
In	
  2003,	
  Google	
  was	
  a	
  five-­‐year-­‐old,	
  privately-­‐held	
  startup	
  and	
  
Bear	
  Stearns	
  was	
  an	
  80-­‐year-­‐old	
  pillar	
  of	
  the	
  financial	
  sector.	
  	
  
	
  
Five	
  years	
  later,	
  Google	
  was	
  a	
  pillar	
  of	
  the	
  technical	
  economy	
  and	
  
among	
  the	
  world’s	
  biggest	
  companies;	
  Bear	
  Stearns	
  had	
  ceased	
  
to	
  exist.	
  
	
  
The	
  comparaIve	
  appeal	
  of	
  the	
  two	
  sectors	
  has	
  dramaIcally	
  
shiNed.	
  




                                                                                                   6
Costs	
  to	
  launch	
  an	
  Internet	
  Startup	
  
The	
  Lean	
  Startup	
  Paradigma	
  
       Extremly	
  short	
  Development	
  Cycles	
  

	
     	
  “Minimum	
  Viable	
  Product”	
  

	
     	
  Immediate	
  User	
  Feedback	
  

	
     	
  Constant	
  IteraIon	
  &	
  Pivots	
  

	
     	
  Metrics,	
  Metrics,	
  Metrics	
  
The	
  New	
  Startup	
  Landscape	
  

Professional	
  Support	
  
Benchmarking	
  &	
  CompeIIon	
  
Struktures	
  &	
  Processes	
  
Rapid	
  Prototyping	
  	
  




      	
                      	
                    	
  
   Startup	
  	
           Acce-­‐	
          Super	
  Angels	
  
  Factories	
             lerators	
                	
  
      	
                     ^^	
  


„Industrialisa2on	
  of	
  startup	
  szene“	
  
The	
  Culture	
  of	
  Failure	
  
Startup	
  founders	
  are	
  "connoisseurs	
  of	
  failure,	
  experts	
  in	
  both	
  
avoiding	
  it	
  and	
  living	
  with	
  it“	
  	
  
       	
     	
     	
     	
     	
     	
     	
     	
     	
     	
  Paul	
  Graham,	
  Ycombinator	
  
	
  
	
  

My	
  fund	
  is	
  a	
  "fail	
  factory"	
  	
  
       	
     	
     	
     	
     	
     	
     	
     	
     	
     	
  Dave	
  McClure,	
  500	
  Startups	
  
	
  
	
  

Top	
  Silicon	
  Valley	
  conference	
  =	
  FAILCON	
  
	
  




                                                                                                                    10
Startups	
  -­‐	
  Risk	
  /	
  Reward	
  Profile	
  	
  
Big	
  companies	
  aren’t	
  as	
  stable	
  as	
  you	
  think	
  
	
  

Big	
  companies	
  aren’t	
  loyal	
  to	
  employee	
  
	
                                                                                     Equity kicker

Startups	
  that	
  have	
  financing	
  pay	
  premy	
  well	
  
	
  

When	
  you	
  join	
  a	
  startup,	
  you	
  are	
  also	
  joining	
  a	
  network	
  	
  
                                               Founder @ well
                                               funded startup
                                                                                    market salary


                   Low salary                                  Back to normal job


       No salary                               Failure: try again

                                                                                                       11
Startups	
  as	
  a	
  Career	
  Path	
  
For	
  most	
  people	
  I	
  know	
  who	
  join	
  or	
  start	
  companies,	
  the	
  
primary	
  goal	
  is	
  not	
  to	
  get	
  rich.	
  	
  
	
  
It	
  is	
  to	
  work	
  on	
  something	
  they	
  love,	
  with	
  people	
  they	
  
respect,	
  and	
  to	
  not	
  be	
  beholden	
  to	
  the	
  vagaries	
  of	
  the	
  
market.	
  
	
  
In	
  other	
  words,	
  to	
  be	
  independent.	
  	
  
     	
     	
     	
     	
     	
     	
     	
     	
     	
     	
     	
     	
     	
  Paul	
  Graham	
  




                                                                                                                  12
Leadership	
  in	
  Startups	
  




  13	
  
What	
  makes	
  Founders	
  Tick?	
  
Is	
  it	
  different	
  from	
  the	
  rest?	
  	
  

Status	
  
Money	
  
Interest	
  
EmoIons	
  
Quality	
  of	
  Life	
  
What	
  makes	
  Founders	
  Tick?	
  
Is	
  it	
  different	
  from	
  the	
  rest?	
  	
  
                                                       Startup Universe
Status	
  
Money	
  
Interest	
  
EmoIons	
  
Quality	
  of	
  Life	
  


                                                                          15
Key	
  MoIvaIng	
  Factor	
  =	
  Immediateness	
  
Joint	
  results	
  
All	
  key	
  tasks	
  are	
  performed	
  by	
  the	
  group	
  
Extremly	
  short	
  feedback	
  cycles	
  	
  
Clearly	
  visible	
  compeIIon	
  
Team	
  issues	
  are	
  direct,	
  immediate,	
  no	
  corporate	
  poliIcs	
  	
  
	
  
Success	
  only	
  in	
  the	
  team,	
  no	
  individual	
  career	
  paths	
  



                                                                                       16
ObservaIons	
  at	
  succesful	
  startups	
  

Immediateness	
  requires	
  authenIcity	
  
Lack	
  of	
  formal	
  hierarchy	
  requires	
  conInuous	
  jusIficaIon	
  of	
  
leadership	
  role	
  	
  
Joint	
  view	
  on	
  the	
  future	
  is	
  key	
  	
  
„EmoIonal	
  Pressure“	
  instead	
  of	
  tracking	
  Ime	
  in	
  office	
  
Barriers	
  between	
  work	
  and	
  life	
  keep	
  blurring	
  




                                                                                     17
What	
  Startup	
  Leaders	
  Offer	
  




                 I have the       I will watch out
                    vision             for you




                        I will make you
                               rich


                                                     18
What	
  Keeps	
  Teams	
  Together	
  




                                            Trust &
                                         Commitment
            Interest: "Experts
                                      "together through
            & Geeks united"
                                      hell and beyond"




                           Cash: "my ticket
                             to fame &
                              fortune"



                                                          19
Innovation                                                 Commitment
Facts, Expertism                                           Flexibility
Reputation                                                 Crisis resistant


Lack of felxibility                                        Team quality
Internal focus                           Trust &           Tough Choices
Market comes last Interest:           Commitment           Internal focus
                                        "together
                   "Experts &
                                      through hell
                   Geeks united"
                                      and beyond"


                                Cash: "my
                              ticket to fame
                                 & fortune"




               Professionalism                  „Hired guns“
               Focus                            Lack of innovation
               Market perspective               Risk of breaking up
                                                                              20
Leadership	
  Dynamics	
  




  21	
  
Startup	
  Lifecycle	
  




                           22
Startup	
  Lifecycle	
  &	
  Team	
  Dynamics	
  



     Geeks                         Cash




                    Friends




                                                    23
Dynamics	
  in	
  Startups	
  

Never	
  equals,	
  always	
  leadership	
  roles	
  early	
  on	
  
People	
  choose	
  to	
  be	
  in	
  first	
  or	
  in	
  second	
  row	
  
Role	
  assignment	
  along	
  social	
  skills,	
  formal	
  skills	
  and	
  
experience	
  
CEO	
  oNen	
  not	
  shareholder	
  #1	
  	
  
Key	
  differenIaIon:	
  management	
  role	
  VS.	
  shareholder	
  
	
  
	
  
	
  
                                                                                  24
We	
  will	
  rock	
  the	
  World!
                                  	
  
Not	
  them...	
  
  Ycombinator Alumni
        broke
                            MBA Stanford
                       Rich parents put in $50k
                        Excellent with people
                                                      Technical University
                                                   Had idea, built prototype
     HTLM5 Guru                                   Driven by solving problems
                           1st time founder         No startup experience
    Not very social
Not	
  them...	
  
  Ycombinator Alumni
        broke
                                  MBA Stanford
                             Rich parents put in $50k
                              Excellent with people
                                                            Technical University
                                                         Had idea, built prototype
     HTLM5 Guru                                         Driven by solving problems
                                 1st time founder         No startup experience
    Not very social




                       CTO           CEO                CxO
                       40%           40%                20%                          27
Not	
  them...	
  
      80h / week
  10 other joboffers
                         Put in another 50k
                          No sales traction
                              No salary
                                                       Loves it

                                              Happy that no one disturbs
 Starts to look around      No girlfriend         quest for solution
Not	
  them...	
  
Finally a salary and some
                               YES!
                             Reputation
                             Coolness      Mildly interested
    more Engineers!
                            Path to fame
Not	
  them...	
  




                                   Seen as
              New role          „brain behind“
              2nd tier   gone   New Chief Architect
                                   + new CEO          30
10%   5%   10%
                 31
And this is just the beginning.....



                                      32
The	
  Deadly	
  Triangle	
  
                                      Relationship




              Team role                                       Founder role

Constant	
  change	
  &	
  insecurity	
  in	
  all	
  three	
  parameters	
  
EmoIons	
  and	
  personal	
  stakes	
  run	
  high	
  -­‐>	
  high	
  risk	
  of	
  escalaIon	
  	
  
External	
  influences	
  increasingly	
  dominant:	
  market,	
  investors,	
  
product	
  
Underlying	
  „cooperaIon	
  contracts“	
  will	
  change	
  over	
  Ime	
  
All	
  this	
  requires	
  enourmous	
  stress	
  resilience	
  for	
  founder/CEO	
                     33
Leadership	
  Challenges	
  

CooperaIon	
  contracts	
  change	
  with	
  Ime	
  (and	
  age	
  of	
  founder)	
  
High	
  level	
  of	
  unertainty	
  produces	
  enormous	
  stress	
  levels	
  
AcIve	
  &	
  reacIve	
  phases	
  require	
  different	
  types	
  of	
  leadership	
  
skills	
  	
  
Different	
  types	
  of	
  pressure	
  situaIons	
  require	
  different	
  levels	
  of	
  
personal	
  discipline	
  
Keeping	
  emoIonal	
  Ies	
  with	
  all	
  stakeholders	
  is	
  key	
  
Required:	
  very	
  high	
  level	
  of	
  self	
  conficence,	
  bordering	
  to	
  
ignorance/narcissm	
  while	
  keeping	
  flexible	
  in	
  mind	
  &	
  open	
  to	
  
new	
  ways	
  	
  -­‐	
  art	
  of	
  entrepreneurship	
  

                                                                                          34
What	
  can	
  be	
  learned	
  from	
  startups?	
  
Keep	
  units	
  small	
  
Keep	
  them	
  working,	
  let	
  them	
  fail	
  themselves	
  
Offer	
  incenIves	
  that	
  mamer	
  
AuthenIcity	
  &	
  Freedom	
  
Treat	
  them	
  as	
  counterparts,	
  not	
  as	
  resources	
  




                                                                     35
thanks!	
  
	
  
Oliver	
  Holle,	
  CEO	
  Speedinvest	
  
+4369913205532	
  
oliver@speedinvest.com	
  
Twimer:	
  @oholle	
  
www.speedinvest.com	
  

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Startup leadership short

  • 1. Leadership without Organisation Perspectives on management and group dynamics of startups 19.11.2012   Oliver  Holle,  CEO  Speedinvest  
  • 3. What  is  a  Startup?   Not  every  new  company  is  a  startup,  actually  most  are  not...   Designed  for  very  fast  growth   Small  in  size  (2-­‐5  people)   Recently  founded       O"en,  not  always:    Technology  focus    Innova1on    Interna1onal    Young  founders   3
  • 4. InnovaIon  &  Startups   Not  every  startup  is  innovaIve!   True  technology  innovaIon  is  the  exempIon,  not  the  norm   ONen  translaIon  of  new  digital  business  models  in  new   sectors  /  industries   Copy  cat  phenomenon   Key  success  factor  speed  &  execuIon   4
  • 5. Startup  Boom   16%  of  Stanford's  MBA  program  start  their  own  company,   up  3x  since  2009  (Fortune  Magazine)     5
  • 6. Startup  Boom     In  2003,  Google  was  a  five-­‐year-­‐old,  privately-­‐held  startup  and   Bear  Stearns  was  an  80-­‐year-­‐old  pillar  of  the  financial  sector.       Five  years  later,  Google  was  a  pillar  of  the  technical  economy  and   among  the  world’s  biggest  companies;  Bear  Stearns  had  ceased   to  exist.     The  comparaIve  appeal  of  the  two  sectors  has  dramaIcally   shiNed.   6
  • 7. Costs  to  launch  an  Internet  Startup  
  • 8. The  Lean  Startup  Paradigma   Extremly  short  Development  Cycles      “Minimum  Viable  Product”      Immediate  User  Feedback      Constant  IteraIon  &  Pivots      Metrics,  Metrics,  Metrics  
  • 9. The  New  Startup  Landscape   Professional  Support   Benchmarking  &  CompeIIon   Struktures  &  Processes   Rapid  Prototyping           Startup     Acce-­‐   Super  Angels   Factories   lerators       ^^   „Industrialisa2on  of  startup  szene“  
  • 10. The  Culture  of  Failure   Startup  founders  are  "connoisseurs  of  failure,  experts  in  both   avoiding  it  and  living  with  it“                        Paul  Graham,  Ycombinator       My  fund  is  a  "fail  factory"                        Dave  McClure,  500  Startups       Top  Silicon  Valley  conference  =  FAILCON     10
  • 11. Startups  -­‐  Risk  /  Reward  Profile     Big  companies  aren’t  as  stable  as  you  think     Big  companies  aren’t  loyal  to  employee     Equity kicker Startups  that  have  financing  pay  premy  well     When  you  join  a  startup,  you  are  also  joining  a  network     Founder @ well funded startup market salary Low salary Back to normal job No salary Failure: try again 11
  • 12. Startups  as  a  Career  Path   For  most  people  I  know  who  join  or  start  companies,  the   primary  goal  is  not  to  get  rich.       It  is  to  work  on  something  they  love,  with  people  they   respect,  and  to  not  be  beholden  to  the  vagaries  of  the   market.     In  other  words,  to  be  independent.                              Paul  Graham   12
  • 14. What  makes  Founders  Tick?   Is  it  different  from  the  rest?     Status   Money   Interest   EmoIons   Quality  of  Life  
  • 15. What  makes  Founders  Tick?   Is  it  different  from  the  rest?     Startup Universe Status   Money   Interest   EmoIons   Quality  of  Life   15
  • 16. Key  MoIvaIng  Factor  =  Immediateness   Joint  results   All  key  tasks  are  performed  by  the  group   Extremly  short  feedback  cycles     Clearly  visible  compeIIon   Team  issues  are  direct,  immediate,  no  corporate  poliIcs       Success  only  in  the  team,  no  individual  career  paths   16
  • 17. ObservaIons  at  succesful  startups   Immediateness  requires  authenIcity   Lack  of  formal  hierarchy  requires  conInuous  jusIficaIon  of   leadership  role     Joint  view  on  the  future  is  key     „EmoIonal  Pressure“  instead  of  tracking  Ime  in  office   Barriers  between  work  and  life  keep  blurring   17
  • 18. What  Startup  Leaders  Offer   I have the I will watch out vision for you I will make you rich 18
  • 19. What  Keeps  Teams  Together   Trust & Commitment Interest: "Experts "together through & Geeks united" hell and beyond" Cash: "my ticket to fame & fortune" 19
  • 20. Innovation Commitment Facts, Expertism Flexibility Reputation Crisis resistant Lack of felxibility Team quality Internal focus Trust & Tough Choices Market comes last Interest: Commitment Internal focus "together "Experts & through hell Geeks united" and beyond" Cash: "my ticket to fame & fortune" Professionalism „Hired guns“ Focus Lack of innovation Market perspective Risk of breaking up 20
  • 23. Startup  Lifecycle  &  Team  Dynamics   Geeks Cash Friends 23
  • 24. Dynamics  in  Startups   Never  equals,  always  leadership  roles  early  on   People  choose  to  be  in  first  or  in  second  row   Role  assignment  along  social  skills,  formal  skills  and   experience   CEO  oNen  not  shareholder  #1     Key  differenIaIon:  management  role  VS.  shareholder         24
  • 25. We  will  rock  the  World!  
  • 26. Not  them...   Ycombinator Alumni broke MBA Stanford Rich parents put in $50k Excellent with people Technical University Had idea, built prototype HTLM5 Guru Driven by solving problems 1st time founder No startup experience Not very social
  • 27. Not  them...   Ycombinator Alumni broke MBA Stanford Rich parents put in $50k Excellent with people Technical University Had idea, built prototype HTLM5 Guru Driven by solving problems 1st time founder No startup experience Not very social CTO CEO CxO 40% 40% 20% 27
  • 28. Not  them...   80h / week 10 other joboffers Put in another 50k No sales traction No salary Loves it Happy that no one disturbs Starts to look around No girlfriend quest for solution
  • 29. Not  them...   Finally a salary and some YES! Reputation Coolness Mildly interested more Engineers! Path to fame
  • 30. Not  them...   Seen as New role „brain behind“ 2nd tier gone New Chief Architect + new CEO 30
  • 31. 10% 5% 10% 31
  • 32. And this is just the beginning..... 32
  • 33. The  Deadly  Triangle   Relationship Team role Founder role Constant  change  &  insecurity  in  all  three  parameters   EmoIons  and  personal  stakes  run  high  -­‐>  high  risk  of  escalaIon     External  influences  increasingly  dominant:  market,  investors,   product   Underlying  „cooperaIon  contracts“  will  change  over  Ime   All  this  requires  enourmous  stress  resilience  for  founder/CEO   33
  • 34. Leadership  Challenges   CooperaIon  contracts  change  with  Ime  (and  age  of  founder)   High  level  of  unertainty  produces  enormous  stress  levels   AcIve  &  reacIve  phases  require  different  types  of  leadership   skills     Different  types  of  pressure  situaIons  require  different  levels  of   personal  discipline   Keeping  emoIonal  Ies  with  all  stakeholders  is  key   Required:  very  high  level  of  self  conficence,  bordering  to   ignorance/narcissm  while  keeping  flexible  in  mind  &  open  to   new  ways    -­‐  art  of  entrepreneurship   34
  • 35. What  can  be  learned  from  startups?   Keep  units  small   Keep  them  working,  let  them  fail  themselves   Offer  incenIves  that  mamer   AuthenIcity  &  Freedom   Treat  them  as  counterparts,  not  as  resources   35
  • 36. thanks!     Oliver  Holle,  CEO  Speedinvest   +4369913205532   oliver@speedinvest.com   Twimer:  @oholle   www.speedinvest.com