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OE/S Process
1.
The Order Entry/Sales
(OE/S) Process
2.
3.
4.
5.
6.
Horizontal View OE/S
1. Customer places order
7.
Horizontal View OE/S
2. Sales order department requests credit approval from the credit department
8.
Horizontal View OE/S
3. Credit department informs sales order department of disposition of credit request
9.
Horizontal View OE/S
4. Sales order department acknowledges order to the customer
10.
Horizontal View OE/S
5. Sales order department notifies shipping department of sales order
11.
Horizontal View OE/S
6. Sales order department notifies warehouse and B/AR/CR process of shipment
12.
Horizontal View OE/S
7. Warehouse sends completed picking ticket to shipping
13.
Horizontal View OE/S
8. Shipping department informs sales order department of shipment
14.
Horizontal View OE/S
9. Shipping department informs carrier, B/AR/CR process, and general ledger process of shipment
15.
Vertical Perspective of
the OE/S System
16.
17.
18.
19.
20.
21.
OE/S Context Diagram
22.
OE/S Level 0
DFD
23.
OE/S Level 1
DFD: Validate Sales Order
24.
25.
26.
27.
28.
29.
Level 1 DFD:
Complete Picking Ticket
30.
Level 1 DFD:
Execute Shipping Notice
31.
32.
33.
Entity-Relationship Diagram for
OE/S Process
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
OE/S Process Flowchart
45.
Control Matrix for
OE/S
46.
OE/S Control Matrix,
Cont’d.
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