This document discusses management as a model for today's datacenters. It notes that Zenoss provides unified monitoring for datacenters, with 75k community members, 25k organizations, and 1.2M downloads. It states that management of shared, dynamic infrastructures like virtualization and cloud presents challenges around change, complexity, multi-tenancy, and cost that require new approaches centered around automation. The key idea is that "management is the model", with a model of real-time and historical relationships between applications, infrastructure, and policy enabling relevant monitoring, analysis, alerting, orchestration, provisioning, and configuration.

1. Management is the Model OpsCamp Austin January 30, 2010 Bill Karpovich bill@zenoss.com twitter: wkarpovich

2. Unified Monitoring for Today’s Datacenter Commercial Open Source Business 75K Community Members 25K Organizations 1.2M Downloads 225 Subscribers Austin & Annapolis

3. 3 SaaS was ASP(Awful Stock Price)

4. Shared, Dynamic Infrastructure Virtualization, Cloud, .... 4

5. Old Approach to Management 5

6. The Challenge Change Complexity Multi-Tenancy Automation $ Cost 6

7. Searching for Answers 7

8. 8 Sample Customers Consumers Providers

9. 9 Don Rippert CTO

10. Zenoss Monitoring 10 Operations & Security Services Applications Visualization Virtual Servers Model Web Portal Standard Protocols &Native APIs Physical Servers Network 3rd Party Integration Storage Environment

11. “Management is the Model” Real Time Relationships = Relevance History of Relationships = Understanding 11

12. The Full Lifecycle 12 ? The Model Apps Infrastructure Policy State “View” Monitoring Analysis Billing Alerting “Do” Orchestration Provision Configure Control

13. Management is the Model OpsCamp Austin January 30, 2010 Bill Karpovich bill@zenoss.com twitter: wkarpovich