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CONTENT MARKETING:

   Think Like A Publisher –
How to Use Content to Market
  Online and in Social Media

           Rebecca Lieb
    For the Content Creation Department
          By Chantelle M. Oblefias

          Powerpoint Templates
                                          Page 1
Introduction

   Content marketing isn’t merely a
  tactic; it’s a strategy

   Think more like a publisher to
  take advantage of content
  marketing

               Powerpoint Templates
                                      Page 2
Introduction


  Q: How do you position yourself as the
  expert in your industry and become the true
  source?

  A: Through great and consistent content




                Powerpoint Templates
                                            Page 3
Introduction




  Good content marketing informs customers
  at the right time with valuable and relevant
  content and entertainment




                 Powerpoint Templates
                                          Page 4
Part I

   Your customers have chosen the moment –
   all you have to do is be ready with
   information that is:

   Relevant
   Educational
   Helpful
   Compelling
   Engaging
   Entertaining
                   Powerpoint Templates
                                          Page 5
What is Content Marketing Anyway?


  80% of business decision makers get
  information about a company from articles
  rather than from ads

  70% say content marketing makes them feel
  closer to the sponsoring company

  60% believe company content helps them
  make better product decisions
                Powerpoint Templates
                                         Page 6
What is Content Marketing Anyway?


            Content Marketing =

            Recognition
            Trust
            Credibility
            Loyalty
            Authenticity



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                                      Page 7
What is Content Marketing Anyway?


  Consumers have come to expect content
  from brands and the companies they do
  business with

  In the rush to adopt content marketing as a
  tactic, too many marketers forget that if
  you’re continually publishing, you have to
  think like a publisher.

                Powerpoint Templates
                                         Page 8
What is Content Marketing Anyway?


   Brands are media. Marketers are editors


   14 TIPS ON THINKING (AND EVENTUALLY)
           BECOMING PUBLISHERS:




               Powerpoint Templates
                                        Page 9
Tip #1

             Know your audience

   Who’s on the receiving end?

   Who are you creating your content for?
  (customers, prospects, buyers, brand
  advocates, bloggers, the media, people
  participating in social networks and
  potential employees)

                Powerpoint Templates
                                        Page 10
Tip #2


         Define key themes and messages

  What do you want to communicate?

  How does it relate to the audience’ real-
  world concerns?




                 Powerpoint Templates
                                          Page 11
Tip #3

         Establish a frequency framework

  Deadline to produce something

  Map out potential stories, features or
  other content in advance

  Falling into a rhythm beats falling out of
  visibility altogether
                 Powerpoint Templates
                                            Page 12
Tip #4



         Create a detailed editorial calendar

   Making relevant content happen
  reasonably on a frequent schedule




                   Powerpoint Templates
                                                Page 13
Example of an Editorial Calendar




                 Powerpoint Templates
                                        Page 14
Tip #5



         Develop great features and rubrics

   Offerings that will keep readers coming
  back for more

   Regular features



                   Powerpoint Templates
                                              Page 15
Tip #6
                    Interview

   Notable enough to warrant discussion on
  their own

   Experts in the field, enthusiastic users,
  people in the company

   Make a list of potential interview subjects
  and consider making them a regular content
  feature
                 Powerpoint Templates
                                                Page 16
Tip #7



               Go multimedia

   Articles (HTML, PDF, Powerpoint)
   Audio (podcasts, MP3)
   Video (YouTube, Facebook videos)




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                                       Page 17
Tip #8


     Enlist expert contributors, and provide
              them with guidelines

  Look for potential contributors

  Incentivize timely and authoritative
  contributions from really desirable
  commentators

                 Powerpoint Templates
                                          Page 18
Tip #9

         Create User-Generated content

   A whole new route to ensure content is
  created for you

   Ex. comments, ratings, reviews or
  contests

   Set clearly defined guidelines and
  expectations
                 Powerpoint Templates
                                         Page 19
Tip #10
             Opine and editorialize

   It’s a big Internet out there, and news is
  traveling at the speed of fiber optic cable

   Leave breaking news to the pros

   Become an expert observer and
  interpreter of what news means to your
  audience
                 Powerpoint Templates
                                            Page 20
Tip #11


          Turn on comments and feedbacks

   Communicate but don’t lecture or preach




                  Powerpoint Templates
                                           Page 21
Tip #12


                     Listen

   Get out there and participate in what
  others are saying within your arena of
  expertise




                Powerpoint Templates
                                            Page 22
Tip #13

                     Recycle

   Once a piece of content is published,
    nurture and evolve it

   Return to stores to examine long-term
    effects

   Editorialize or voice an opinion

                 Powerpoint Templates
                                            Page 23
Tip #14



                     Capture

   For purposes of lead generation
  (subscription, viewership, customer
  profiling, demographic, market, etc.)




                 Powerpoint Templates
                                          Page 24
What Kind of Content Are You?



  If you were trying to get a pretty girl to go
  out with you, you’d likely adapt a radically
  different approach when coming on to the
  bookish graduate student in the library, as
  opposed to the flamboyant party girl in the
  red spangled dress at the disco



                 Powerpoint Templates
                                            Page 25
Part II


    People don’t remember facts, figures,
   numbers or statistics. But they recall, and
   spread stories

    Consumption patterns may have evolved,
   but basic human nature – the desire to
   become immersed in compelling, funny,
   fantastic or exciting stories – is as strong as
   ever
                   Powerpoint Templates
                                              Page 26
Tip #14


   Rather than just selling, companies are
  sharing: knowledge, expertise and how-to

   Customers who might not have 30
  seconds to spend on watching one of their
  ads might gladly surrender 30 min to dive
  into truly useful content (Ex. Wine Library,
  Corning, Her Room, Epicurious)

                 Powerpoint Templates
                                            Page 27
Online Communities


   Amplify customer feedback

   Help sponsoring companies to better
  understand their needs and even guide
  product development

   Reinforces marketing messages by
  demonstrating an atmosphere of trust,
  transparency and openness
                Powerpoint Templates
                                          Page 28
Branded Content That Informs and Educates

    Produced/sponsored by one entity
   rather than a plethora of advertisers (ex.
   soap operas)

    You don’t always have to buy media, you
   can create it

    High quality publisher site: RSS feeds,
   social media links, an iPhone app, and
   newsletter subscriptions
                 Powerpoint Templates
                                            Page 29
Providing Utility

  Utility content doesn’t only aid in decision
  making; it also helps bring prospects closer
  to the purchase.
  Examples:


  • Rates in eBay or Amazon
  • Jeans for your body type
  • Hairstyles and makeup colors
  • Mobile applications for different purposes

                    Powerpoint Templates
                                           Page 30
More Web Examples
  1. Nike ID




               Powerpoint Templates
                                      Page 31
More Web Examples
  2. Burpee Gardening




                  Powerpoint Templates
                                         Page 32
More Web Examples
  2. Sit or Squat




                    Powerpoint Templates
                                           Page 33
More Web Examples
  4. Jamie Oliver’s App




                   Powerpoint Templates
                                          Page 34
Content Curation & Aggregation
  What is the biggest problem marketers say they
  face when it comes to content marketing?




                 Powerpoint Templates
                                            Page 35
Act of discovering, gathering, and
presenting digital content on a specific
subject matter

Forms of Curated and Aggregated Content

•RSS Feeds
•Links from/on Blogs
•Social Media Feeds
•Online News Mashup

> Tip: Patiently scour the media and the Internet
for topics of interest.
                Powerpoint Templates
                                             Page 36
Set up RSS feeds for keywords for automated
delivery of relevant and compelling web content
from blogs, newswires, and news stories.

Read    relevant   trade,   newspapers,       and
magazines. Gather data such as surveys, statistics,
and reports.

Subscribe    to    trade     organizations’   and
competitors’ publications to spark new ideas

Don’t discount the mainstream news.




                 Powerpoint Templates
                                               Page 37
 Respect copyright!

            Follow publisher
             guidelines set by
             editorial sites

            Send an email why
             you want to publish
             their content

            Explain the benefits
             of the publication to
             the creator of content



Powerpoint Templates
                                 Page 38
Content Curation Platforms:

Aggreage                        >   OneSpot
CIThread                        >   Outside.in
Curata                          >   Perfect Market
CurationStation                 >   Publish2
DayLife                         >   PublishThis
Eqentia                         >   SmartBrief
Idio
Loud3r
MainstreetConnect


Tip: Please feel free to explore the platforms to see its functions




                       Powerpoint Templates
                                                              Page 39
Finding Your Voice
Who are you: Martha Stewart or Emeril Lagasse?

http://www.youtube.com/watch?v=iwnDs6LWA6w

http://www.youtube.com/watch?v=0gAjmUdqEKc




                       Powerpoint Templates
                                                 Page 40
Finding Your Voice
  Your online voice SHOUDN’T
  sound like:

  A formal newpaper article

  Edward R. Murrow

  A legal brief

  An instruction manual

  Your senior thesis

  A sales brochure/ a commercial


                   Powerpoint Templates
                                          Page 41
Finding Your Voice
  Should be conversational and informal in tone

  Speak with animated passion and enthusiasm

  Adopt the voice of the channel: You can be
  more formal in a Whitepaper than in a Tweet.

  Create a Spokesperson or a Spokes Character.




                  Powerpoint Templates
                                                 Page 42
Overview of Digital Content Channels
Social Networks

> A social structure made up of
individuals called ‘nodes’ which are tied
or connected by one or more specific
types of relationship.

5.Interdependency
6.Friendship
7.Kinship
8.Common Interest
9.Financial Exchange
10.Dislikes
11.Sexual relationships
12.Beliefs, Knowledge, or Prestige.



                       Powerpoint Templates
                                              Page 43
Facebook
Gets over 134 million unique
visitors per month. That’s a LOT!

80-90% of all teens and
younger users subscribe to
Facebook in a global scale.

In any given day, Facebook has
500 million active users
worldwide.

In total, people spend over 700
billion minutes per month on
Facebook.




                        Powerpoint Templates
                                               Page 44
Facebook
THE PROS:

•Opportunities to cultivate a
network of people

•Dissemination of news feeds and
updates

•Sharing of content and link       THE CONS:
juices
                                   •Facebook’s privacy policy
•Host of engagement and
feedback

•Opportunities for B2B usage



                         Powerpoint Templates
                                                           Page 45
THANK YOU EVERYBODY!


      Powerpoint Templates
                             Page 46

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Content marketing (1)

  • 1. CONTENT MARKETING: Think Like A Publisher – How to Use Content to Market Online and in Social Media Rebecca Lieb For the Content Creation Department By Chantelle M. Oblefias Powerpoint Templates Page 1
  • 2. Introduction  Content marketing isn’t merely a tactic; it’s a strategy  Think more like a publisher to take advantage of content marketing Powerpoint Templates Page 2
  • 3. Introduction Q: How do you position yourself as the expert in your industry and become the true source? A: Through great and consistent content Powerpoint Templates Page 3
  • 4. Introduction Good content marketing informs customers at the right time with valuable and relevant content and entertainment Powerpoint Templates Page 4
  • 5. Part I Your customers have chosen the moment – all you have to do is be ready with information that is: Relevant Educational Helpful Compelling Engaging Entertaining Powerpoint Templates Page 5
  • 6. What is Content Marketing Anyway? 80% of business decision makers get information about a company from articles rather than from ads 70% say content marketing makes them feel closer to the sponsoring company 60% believe company content helps them make better product decisions Powerpoint Templates Page 6
  • 7. What is Content Marketing Anyway? Content Marketing = Recognition Trust Credibility Loyalty Authenticity Powerpoint Templates Page 7
  • 8. What is Content Marketing Anyway? Consumers have come to expect content from brands and the companies they do business with In the rush to adopt content marketing as a tactic, too many marketers forget that if you’re continually publishing, you have to think like a publisher. Powerpoint Templates Page 8
  • 9. What is Content Marketing Anyway? Brands are media. Marketers are editors 14 TIPS ON THINKING (AND EVENTUALLY) BECOMING PUBLISHERS: Powerpoint Templates Page 9
  • 10. Tip #1 Know your audience  Who’s on the receiving end?  Who are you creating your content for? (customers, prospects, buyers, brand advocates, bloggers, the media, people participating in social networks and potential employees) Powerpoint Templates Page 10
  • 11. Tip #2 Define key themes and messages What do you want to communicate? How does it relate to the audience’ real- world concerns? Powerpoint Templates Page 11
  • 12. Tip #3 Establish a frequency framework Deadline to produce something Map out potential stories, features or other content in advance Falling into a rhythm beats falling out of visibility altogether Powerpoint Templates Page 12
  • 13. Tip #4 Create a detailed editorial calendar  Making relevant content happen reasonably on a frequent schedule Powerpoint Templates Page 13
  • 14. Example of an Editorial Calendar Powerpoint Templates Page 14
  • 15. Tip #5 Develop great features and rubrics  Offerings that will keep readers coming back for more  Regular features Powerpoint Templates Page 15
  • 16. Tip #6 Interview  Notable enough to warrant discussion on their own  Experts in the field, enthusiastic users, people in the company  Make a list of potential interview subjects and consider making them a regular content feature Powerpoint Templates Page 16
  • 17. Tip #7 Go multimedia  Articles (HTML, PDF, Powerpoint)  Audio (podcasts, MP3)  Video (YouTube, Facebook videos) Powerpoint Templates Page 17
  • 18. Tip #8 Enlist expert contributors, and provide them with guidelines Look for potential contributors Incentivize timely and authoritative contributions from really desirable commentators Powerpoint Templates Page 18
  • 19. Tip #9 Create User-Generated content  A whole new route to ensure content is created for you  Ex. comments, ratings, reviews or contests  Set clearly defined guidelines and expectations Powerpoint Templates Page 19
  • 20. Tip #10 Opine and editorialize  It’s a big Internet out there, and news is traveling at the speed of fiber optic cable  Leave breaking news to the pros  Become an expert observer and interpreter of what news means to your audience Powerpoint Templates Page 20
  • 21. Tip #11 Turn on comments and feedbacks  Communicate but don’t lecture or preach Powerpoint Templates Page 21
  • 22. Tip #12 Listen  Get out there and participate in what others are saying within your arena of expertise Powerpoint Templates Page 22
  • 23. Tip #13 Recycle  Once a piece of content is published, nurture and evolve it  Return to stores to examine long-term effects  Editorialize or voice an opinion Powerpoint Templates Page 23
  • 24. Tip #14 Capture  For purposes of lead generation (subscription, viewership, customer profiling, demographic, market, etc.) Powerpoint Templates Page 24
  • 25. What Kind of Content Are You? If you were trying to get a pretty girl to go out with you, you’d likely adapt a radically different approach when coming on to the bookish graduate student in the library, as opposed to the flamboyant party girl in the red spangled dress at the disco Powerpoint Templates Page 25
  • 26. Part II  People don’t remember facts, figures, numbers or statistics. But they recall, and spread stories  Consumption patterns may have evolved, but basic human nature – the desire to become immersed in compelling, funny, fantastic or exciting stories – is as strong as ever Powerpoint Templates Page 26
  • 27. Tip #14  Rather than just selling, companies are sharing: knowledge, expertise and how-to  Customers who might not have 30 seconds to spend on watching one of their ads might gladly surrender 30 min to dive into truly useful content (Ex. Wine Library, Corning, Her Room, Epicurious) Powerpoint Templates Page 27
  • 28. Online Communities  Amplify customer feedback  Help sponsoring companies to better understand their needs and even guide product development  Reinforces marketing messages by demonstrating an atmosphere of trust, transparency and openness Powerpoint Templates Page 28
  • 29. Branded Content That Informs and Educates  Produced/sponsored by one entity rather than a plethora of advertisers (ex. soap operas)  You don’t always have to buy media, you can create it  High quality publisher site: RSS feeds, social media links, an iPhone app, and newsletter subscriptions Powerpoint Templates Page 29
  • 30. Providing Utility Utility content doesn’t only aid in decision making; it also helps bring prospects closer to the purchase. Examples: • Rates in eBay or Amazon • Jeans for your body type • Hairstyles and makeup colors • Mobile applications for different purposes Powerpoint Templates Page 30
  • 31. More Web Examples 1. Nike ID Powerpoint Templates Page 31
  • 32. More Web Examples 2. Burpee Gardening Powerpoint Templates Page 32
  • 33. More Web Examples 2. Sit or Squat Powerpoint Templates Page 33
  • 34. More Web Examples 4. Jamie Oliver’s App Powerpoint Templates Page 34
  • 35. Content Curation & Aggregation What is the biggest problem marketers say they face when it comes to content marketing? Powerpoint Templates Page 35
  • 36. Act of discovering, gathering, and presenting digital content on a specific subject matter Forms of Curated and Aggregated Content •RSS Feeds •Links from/on Blogs •Social Media Feeds •Online News Mashup > Tip: Patiently scour the media and the Internet for topics of interest. Powerpoint Templates Page 36
  • 37. Set up RSS feeds for keywords for automated delivery of relevant and compelling web content from blogs, newswires, and news stories. Read relevant trade, newspapers, and magazines. Gather data such as surveys, statistics, and reports. Subscribe to trade organizations’ and competitors’ publications to spark new ideas Don’t discount the mainstream news. Powerpoint Templates Page 37
  • 38.  Respect copyright!  Follow publisher guidelines set by editorial sites  Send an email why you want to publish their content  Explain the benefits of the publication to the creator of content Powerpoint Templates Page 38
  • 39. Content Curation Platforms: Aggreage > OneSpot CIThread > Outside.in Curata > Perfect Market CurationStation > Publish2 DayLife > PublishThis Eqentia > SmartBrief Idio Loud3r MainstreetConnect Tip: Please feel free to explore the platforms to see its functions Powerpoint Templates Page 39
  • 40. Finding Your Voice Who are you: Martha Stewart or Emeril Lagasse? http://www.youtube.com/watch?v=iwnDs6LWA6w http://www.youtube.com/watch?v=0gAjmUdqEKc Powerpoint Templates Page 40
  • 41. Finding Your Voice Your online voice SHOUDN’T sound like: A formal newpaper article Edward R. Murrow A legal brief An instruction manual Your senior thesis A sales brochure/ a commercial Powerpoint Templates Page 41
  • 42. Finding Your Voice Should be conversational and informal in tone Speak with animated passion and enthusiasm Adopt the voice of the channel: You can be more formal in a Whitepaper than in a Tweet. Create a Spokesperson or a Spokes Character. Powerpoint Templates Page 42
  • 43. Overview of Digital Content Channels Social Networks > A social structure made up of individuals called ‘nodes’ which are tied or connected by one or more specific types of relationship. 5.Interdependency 6.Friendship 7.Kinship 8.Common Interest 9.Financial Exchange 10.Dislikes 11.Sexual relationships 12.Beliefs, Knowledge, or Prestige. Powerpoint Templates Page 43
  • 44. Facebook Gets over 134 million unique visitors per month. That’s a LOT! 80-90% of all teens and younger users subscribe to Facebook in a global scale. In any given day, Facebook has 500 million active users worldwide. In total, people spend over 700 billion minutes per month on Facebook. Powerpoint Templates Page 44
  • 45. Facebook THE PROS: •Opportunities to cultivate a network of people •Dissemination of news feeds and updates •Sharing of content and link THE CONS: juices •Facebook’s privacy policy •Host of engagement and feedback •Opportunities for B2B usage Powerpoint Templates Page 45
  • 46. THANK YOU EVERYBODY! Powerpoint Templates Page 46