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machine-to-machine
the Internet of Things, new business models &
innovative applications
 M2M business trends
 core competencies required to successfully
manage your M2M initiative
– managing the business application
– managing connectivity
– our end-to-end value proposition
 customer testimonial
 key takeaways
agenda
convergence of the two worlds
physical world
brick-and-mortar business
 traditional manufacturing
companies
 service companies
 retail organizations
 challenged to capitalize on the
power of Internet
Internet world
web-based business
 born into the internet generations
 completely disrupted traditional
players and sales channel
 extremely flexible and
knowledgeable about their
customer base
convergence of the two worlds
 deep insight into their customer base
 flexibility into their product and
services
 leverages their asset and information
to win over competition
eWorld
fusion of Web & traditional business model
5 Orange Group restricted
data driven company
BIG DATA internet of thingssocial media
data warehouse
..big data and analytics
driven companies show
5%-6% higher
productivity rates and
profitability..
MIT Study
 “What decisions could we make if we had all the
information we need?”
 “Identify the business opportunity and determine
how the model can improve performance”
 “Move to a data driven decision culture”
 IT has a crucial role to play to drive M2M
– evangelize and provide thought leadership
– bridge the gap between operations, service and
technology
– embed within service offer development
– enable business to drive short, rapid innovation
project
IT engagement with business
traditional m2m projects driven by process
optimization and cost reduction
today, we are connecting people and machines
and tomorrow we will be connecting enhanced things
how to best manage
the business application
size & complexity require
competencies that are at the heart
of telecom operators’ everyday
business
managing scalability
 a successful M2M project means managing thousands of
mobile devices and subscriptions
 transforming your company into a mobile operator having the
size of a small national operator but with an international
coverage
your mobile company
the Intelligent Apps Enabler at the core of the
m2m solution
Managed Connectivity
customer’s business application
Intelligent Apps Enabler
E-health
modules
track & trace
modules
data
hosting
devices
modules for
other industries
secure
data storage
service desk
& operations
a platform that adapts to our customers
environment
known
devices
unknown
devices
M2M Intelligent Apps Enabler
different
programming
languages
supported
integration of
new codecs for
future devices
web services
customer’s business
application
library of codecs
for existing
devices from
different
manufacturers
key benefits of the Intelligent Apps Enabler
 cloud-based model or private
dedicated solution
 application management: allows
to effectively create new
applications or evolve them in the
future
 message management: facilitates,
rationalizes and secures the data
exchanges within your M2M
solution
 device management: easy to
integrate new devices in your
application without changing it
simple, secure,
scalable & device
agnostic
Intelligent Apps Enabler
demo
how to best manage
the connectivity
we can support you at every stage of your M2M
projects
connectivityhardware integration
application
service & solution
provider
deployment
& run
 M2M SIM cards
 M2M adapted process
 M2M customer care
 M2M adapted tariff offer
 connectivity++
- Web services and portal
 chipset selection
 module fabrication
 interface design
 device integration
 device fabrication
 consulting
 global solution
design
 vendors sourcing
 IS integration
 deployment
 maintenance
 support
 logistic
 service management
 continuous evolution
 consulting
 application
development
 back-end supervision
interface
 end-user interface
 customer care
our M2M connectivity platform, enabling connectivity
management of your remote devices
remote SIMs fleet management
quicker incident diagnostics and
resolution
improve operational efficiency and
customer service quality
reduce intervention costs
fit all kind of customers’ contexts, device
and applications through portal and APIs
modes
SIM lifecycle
management, ordering,
incident diagnostic,
network status,
consumption tracking,
sessions history,
alarms settings…
benefitsfunctionalities
Customer CRM back-end
Customer
Wireless
enabled asset
Internet www link
throughwebportal
our M2M connectivity platform, enabling connectivity
management of your remote devices
business application
(Intelligent Apps Enabler)
remote device
/ machine
Internet www link
our M2M connectivity platform
functionalities accessible via APIs to get automated
data entries / modifications limiting human errors
Customer CRM back-end
Customer
Wireless
enabled asset
WithAPI
 XML-based API – SIM commands
 order new SIMs
 SIM profile change
 SIM order status retrieve
 SIM activate / pre-activate / suspend / deactivate
business application
(Intelligent Apps Enabler)
remote device
/ machine
our end-to-end
value proposition
0
0
0
0
Orange Business Services supports customers’ M2M
initiative throughout the entire lifecycle with a complete
services portfolio
capabilities and expertise
connectivity
apps development
system integration
end-to-end support
m2m initiatives are
complex endeavours that
impact business
processes and…
… require wide & deep
technical expertise
devices, connectivity, app
development, …
no “one model fits all”
flexible engagement
customized solutions
partner solutions
best
connectivity
device
management
system
integration
application
devt
data management
(hosting, cloud, …)
Orange
competencies
value
the value we bring to our customers
 in-depth knowledge across
the M2M domain with 250+
experts
 proven experience
delivering, operating &
supporting global complex
solutions
 innovative, future proof
solutions supported by a
dynamic M2M portfolio
 engagement & financial
approach adapted to your
business model
 customized solution using
proven technologies &
trusted partners
 “end-to-end ownership’’
with one single provider
connecting IT to our customers’ business
customers only pay for
the water used
coffee machines are always
ready
skiers will not get lost and will
manage their own
performance
tracking and multimedia
content for truck and bus
fleet operators
key takeaways
m2m is an important element to gather
intelligence on your products – services2
Orange is your partner of choice for delivering
customized m2m solutions to meet your
business objectives
3
Orange is there to support you to articulate
the potential of M2M to your business
4
companies are moving to a data driven culture1
learn more at http://oran.ge/12luzgR
thank you
Orange, the Orange mark and any other Orange product
or service names referred to in this material are trade marks
of Orange Brand Services Limited.
Orange restricted.

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Orange Business Live 2013 M2M breakout

  • 1. machine-to-machine the Internet of Things, new business models & innovative applications
  • 2.  M2M business trends  core competencies required to successfully manage your M2M initiative – managing the business application – managing connectivity – our end-to-end value proposition  customer testimonial  key takeaways agenda
  • 3. convergence of the two worlds physical world brick-and-mortar business  traditional manufacturing companies  service companies  retail organizations  challenged to capitalize on the power of Internet Internet world web-based business  born into the internet generations  completely disrupted traditional players and sales channel  extremely flexible and knowledgeable about their customer base
  • 4. convergence of the two worlds  deep insight into their customer base  flexibility into their product and services  leverages their asset and information to win over competition eWorld fusion of Web & traditional business model
  • 5. 5 Orange Group restricted data driven company BIG DATA internet of thingssocial media data warehouse ..big data and analytics driven companies show 5%-6% higher productivity rates and profitability.. MIT Study
  • 6.  “What decisions could we make if we had all the information we need?”  “Identify the business opportunity and determine how the model can improve performance”  “Move to a data driven decision culture”  IT has a crucial role to play to drive M2M – evangelize and provide thought leadership – bridge the gap between operations, service and technology – embed within service offer development – enable business to drive short, rapid innovation project IT engagement with business
  • 7. traditional m2m projects driven by process optimization and cost reduction
  • 8. today, we are connecting people and machines
  • 9. and tomorrow we will be connecting enhanced things
  • 10. how to best manage the business application
  • 11. size & complexity require competencies that are at the heart of telecom operators’ everyday business managing scalability  a successful M2M project means managing thousands of mobile devices and subscriptions  transforming your company into a mobile operator having the size of a small national operator but with an international coverage your mobile company
  • 12. the Intelligent Apps Enabler at the core of the m2m solution Managed Connectivity customer’s business application Intelligent Apps Enabler E-health modules track & trace modules data hosting devices modules for other industries secure data storage service desk & operations
  • 13. a platform that adapts to our customers environment known devices unknown devices M2M Intelligent Apps Enabler different programming languages supported integration of new codecs for future devices web services customer’s business application library of codecs for existing devices from different manufacturers
  • 14. key benefits of the Intelligent Apps Enabler  cloud-based model or private dedicated solution  application management: allows to effectively create new applications or evolve them in the future  message management: facilitates, rationalizes and secures the data exchanges within your M2M solution  device management: easy to integrate new devices in your application without changing it simple, secure, scalable & device agnostic
  • 16. how to best manage the connectivity
  • 17. we can support you at every stage of your M2M projects connectivityhardware integration application service & solution provider deployment & run  M2M SIM cards  M2M adapted process  M2M customer care  M2M adapted tariff offer  connectivity++ - Web services and portal  chipset selection  module fabrication  interface design  device integration  device fabrication  consulting  global solution design  vendors sourcing  IS integration  deployment  maintenance  support  logistic  service management  continuous evolution  consulting  application development  back-end supervision interface  end-user interface  customer care
  • 18. our M2M connectivity platform, enabling connectivity management of your remote devices remote SIMs fleet management quicker incident diagnostics and resolution improve operational efficiency and customer service quality reduce intervention costs fit all kind of customers’ contexts, device and applications through portal and APIs modes SIM lifecycle management, ordering, incident diagnostic, network status, consumption tracking, sessions history, alarms settings… benefitsfunctionalities
  • 19. Customer CRM back-end Customer Wireless enabled asset Internet www link throughwebportal our M2M connectivity platform, enabling connectivity management of your remote devices business application (Intelligent Apps Enabler) remote device / machine Internet www link
  • 20. our M2M connectivity platform functionalities accessible via APIs to get automated data entries / modifications limiting human errors Customer CRM back-end Customer Wireless enabled asset WithAPI  XML-based API – SIM commands  order new SIMs  SIM profile change  SIM order status retrieve  SIM activate / pre-activate / suspend / deactivate business application (Intelligent Apps Enabler) remote device / machine
  • 22. 0 0 0 0 Orange Business Services supports customers’ M2M initiative throughout the entire lifecycle with a complete services portfolio capabilities and expertise connectivity apps development system integration end-to-end support m2m initiatives are complex endeavours that impact business processes and… … require wide & deep technical expertise devices, connectivity, app development, … no “one model fits all” flexible engagement customized solutions partner solutions best connectivity device management system integration application devt data management (hosting, cloud, …) Orange competencies value
  • 23. the value we bring to our customers  in-depth knowledge across the M2M domain with 250+ experts  proven experience delivering, operating & supporting global complex solutions  innovative, future proof solutions supported by a dynamic M2M portfolio  engagement & financial approach adapted to your business model  customized solution using proven technologies & trusted partners  “end-to-end ownership’’ with one single provider
  • 24. connecting IT to our customers’ business customers only pay for the water used coffee machines are always ready skiers will not get lost and will manage their own performance tracking and multimedia content for truck and bus fleet operators
  • 25. key takeaways m2m is an important element to gather intelligence on your products – services2 Orange is your partner of choice for delivering customized m2m solutions to meet your business objectives 3 Orange is there to support you to articulate the potential of M2M to your business 4 companies are moving to a data driven culture1
  • 26. learn more at http://oran.ge/12luzgR thank you Orange, the Orange mark and any other Orange product or service names referred to in this material are trade marks of Orange Brand Services Limited. Orange restricted.