Presentation at webinar at http://europeandcis.undp.org/

1. Policy Making 2.0
How can technology enhance
policy making?
UNDP WEBINAR, MARCH 22ND 2012
David Osimo, Tech4i2.com
www.crossover-eu.net
#pm20

2. WHAT IS POLICY-MAKING 2.0
TOOLS VALUES
 Open data  Open up to external
 Social networks and contributions earlier in the
crowdsourcing process
 Visualisation  Enable peer-to-peer
collaboration between
 Simulation and modeling
participants
 Serious gaming
 Design for unexpected
questions/contributions
(Raw data, open questions)
 Be very clear and usable
when you ask for help
 Account for real humans
not simplified abstract
entities

3. Uservoice, Etherpad
ideascale
Forum, Co-ment.com
blogs, Policy
twitter Brainstorming Drafting tools
solutions proposals Revising
Open proposals Policy
Google Discussion tasks
moderator
Policy
design Social
Ensure networks
Set priorities Buy-in
Collaborat Identify Agenda Policy Implemen Collaborativ
ive problems setting cycle tation Challenge
e action
visualizati .gov
on
Monitor Induce
Collect
evaluation behavioural
evidence
Evidencechal change Persuasive
lenge.com technologies
Monitor
Anallyze data
Collect execution
feedback Open
data
Open Data Participatr
visualization y sensing

4. Tool: idea-storm
AGENDA SETTING: THE CASE OFIDEARIO FOR CAGLIARI

5. Tool:
commentable
document
POLICY-DESIGN: COMMENTNEELIE.EU

6. Tool:
crowdsourcing
platform
POLICY IMPLEMENTATION: CHALLENGE.GOV

7. Tool: open data
POLICY EVALUATION: FARMSUBSIDY.ORG

8. VIEWS FROM THE FIELD
 “There are more smart people outside government than within it”
(Bill Joy)
 “the coolest thing to do with your data will be thought of by
someone else” (Rufus Pollock)
 “A problem shared is a problem halved ...and a pressure group
created” (Paul Hodgkin – PatientOpinion.com)
 “it’s about pressure points, chinks in the armour where
improvements might be possible, whether with the consent of
government or not” (Tom Steinberg, Mysociety.org)
 “many participants in the process dilute the effect of bad apples or
unconstructive participants” (Beth Noveck, Peertopatent.org)
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9. IT’S NOT ABOUT “ TOTAL CITIZENSHIP”
100% • Producing
attention data
• Commenting,
10% reviewing,
curating
1% • Producing
content/services
Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester

10. WE SHOULD DESIGN GOV 2.0 FOR BART,
NOT ONLY FOR LISA
Hat tip: Carter and Dance, Nytimes.com
1

11. HOW TO DO IT: INNOVATION WITHOUT PERMISSION
 Attract and build internal competences
 Ask for help in the Open Source community
 Copy and use ready-made tools
 Valorize risk-taking internally
 Not completely bottom-up: a design approach
 Permanent beta, continuous strive for usability
 Start experimenting!

12. YOUR QUESTIONS?
Further information:
 Visit www.crossover-project.eu
 Post questions/needs on http://crossover.uservoice.com
 Share experiences on the Policy-Making 2.0 group on
Linkedin
http://egov20.wordpress.com
@osimod
David.osimo@tech4i2.com