If you are thinking about business process outsourcing to the Philippines, here are some crucial steps to take after hiring a service provider. To learn more about offshoring or outsourcing, visit us at http://www.sourcefit.com/.

1. Business Process Outsourcing to the Philippines?
What to do after hiring a service provider
By Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions

2. Outsourcing should be a decision to arrive at only
after you’ve determined that outsourcing would
really work for your company.

3. This is done by assessing your company’s internal
processes as well as the processes involved in the
tasks that you are going to outsource.

4. Next, you need to find a service provider that’s a
good fit for the tasks to be outsourced.

5. Next, you need to find a service provider that’s a
good fit for the tasks to be outsourced.
And also, a good fit in terms of your outsourcing
budget

6. After hiring a service provider, here’s what you
should do next:

7. With the help of the BPO firm you hired, fine-tune
your implementation plan.

8. With the help of the BPO firm you hired, fine-tune
your implementation plan.
Discuss and agree on the terms of your
implementation plan.

9. With the help of the BPO firm you hired, fine-tune
your implementation plan.
Discuss and agree on the terms of your
implementation plan.
The elements to discuss in the implementation
plan include schedules, timelines, or deadlines.

10. These should be clearly stated.

11. Keep in mind that the duration of the
implementation phase depends on your
company’s requirements and deadlines.
So that could be as short as a few days
or, for the more complex projects, as
long as several weeks or months.

12. Another important element: goals. The
implementation plan should focus on
achieving goals. As soon as it begins to
sound more like it’s about the processes
– and if the processes are becoming
increasingly more complex – step back
and re-focus on the goals.

13. One of the goals of an implementation plan is
meeting project timelines. So the time elements
in the plan should be clear and realistic.

14. The implementation plan should also be a guide
toward achieving your outsourcing goals. It
should be a roadmap to how the offshore tasks
will be executed.

15. It should also be a way to assess the
implementation’s impact on people, current
processes, and technology.

16. As well as a way to lessen the negative effects, if
any, of the implementation or the strategy

17. Other elements of the implementation plan:

18. - Outsourcing processes to be done, including
the daily workflow

19. - Outsourcing processes to be done, including
the daily workflow
- Existing processes in the company that will be
affected

20. - Outsourcing processes to be done, including
the daily workflow
- Existing processes in the company that will be
affected
- Expectations

21. - Outsourcing processes to be done, including
the daily workflow
- Existing processes in the company that will be
affected
- Expectations
- The processes that need to be created to meet these
expectations

22. - Outsourcing processes to be done, including
the daily workflow
- Existing processes in the company that will be
affected
- Expectations
- The processes that need to be created to meet these
expectations
- A system to review if the execution is effective and
to maintain high quality outputs.

23. To learn more about offshoring and business
process outsourcing to the Philippines, visit us at
http://www.sourcefit.com/ .
Text by:
Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions
Valerie