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Develop Yourself
Dr Pegram Harrison
pegram.harrison@sbs.ox.ac.uk
Fellow in Entrepreneurship
Saïd Business School
No 1 in the UK Executive Education – Financial Times 2012
22 June 2013
Leading People
What is the most common cause of derailment
among leaders?
Lack of
Self Awareness
Misleading People !
Self Awareness and Personality
Rationale:
The most effective leaders are those who
are most self-aware. Why?
•  They understand their own personality and
its effect on others.
•  They can use that to motivate & influence
others.
Self-Awareness and Personality
1.  Personality Traits
2.  Personality Profile
3.  Behaviour
Important to remember:
Personality
is NOT the same as
Behaviour
Personality & Behaviour
•  Left-handed people can learn to use their right hands,
but they’re still lefties.
•  The hand you prefer is personality; the hand you use is
behaviour.
Personality & Behaviour
•  Personality is who you are. Behaviour is what you do.
•  Personality is how you prefer to behave when there are
no constraints
•  You can change behaviour, but not personality
•  You can learn to behave in unconscious ways that seem
like personality, but really aren’t (eg, sociable introverts)
Big 5 Personality Model
1.  Negative Emotionality (or Emotional Reactions)
2.  Extraversion
3.  Openness to Experience
4.  Agreeableness
5.  Conscientiousness
E: Extraversion (Intrapersonal Patterns)
Disposition to get energy from social contact
and to be dominant in groups
Reserved, perceived as serious,
prefer working alone, avoid
leadership roles
Outgoing, sociable, talkative,
dominant, assertive
+ Thoughtful, thorough,
non-disruptive, rich inner
life
- Not enough contact with
others, small networks
+ High communicators,
inclusive, good
networkers
- Don’t listen, don’t have
time, bulldozers
LOW HIGH
Sample NEO Results
£20
30
40
50
60
70
³80
£20
30
40
50
60
70
³80
N E O A C N1 N2 N3 N4 N5 N6 E1 E2 E3 E4 E5 E6 O1 O2 O3 O4 O5 O6 A1 A2 A3 A4 A5 A6 C1 C2 C3 C4 C5 C6
21/09/2010 Imported 23/09/2010
Oxford
Consider your profile in terms of
Tasks and Roles
What does your profile suggest you prefer in types of tasks
(eg: creative vs controlled)?
Teams
What roles does it suggest you like to adopt in teams?
Organisations and Institutions
What kinds of organisations do you feel comfortable in?
(large corporation, small family firms)
Coping
What might you do to compensate for some of your profile features?
Leadership
What do you feel about authority (leader, follower, adaptable?)
Two Examples:
Women Transforming Leadership
Management Acceleration
Women Transforming Leadership
Women and Men
Women in the Workforce
Women on Boards
Women on boards leads to better performance
Women as Leaders
Overall Leadership Effectiveness by
Gender and Position
M F
1. Top Mgt, Executive, Senior Team Members 57.7 67.7
2. Reports to Top Mgt, Supervisors Middle Mgrs 48.9 56.2
3. Middle Managers 49.9 52.7
4. Supervisors, Frontline Mgrs 52.5 52.6
5. Individual Contributor 52.7 53.9
Women outperform men at all levels
Zenger & Folkman, 2011: 7,280 leaders (64% men) using 360 feedback
Women as Leaders
Male Female
1. Takes initiative 48 56
2. Practices self-development 48 55
3. Displays high integrity and honesty 48 55
4. Drives for results 48 54
5. Develops others 48 54
6. Inspires and motivates others 49 54
7. Builds relationship 49 54
8. Collaboration and teamwork 49 53
9. Establishes stretch goals 49 53
10. Champions changes 49 53
11. Solves problems and analyses issues 50 52
12. Communicates powerfully and prolifically 50 52
13. Connects the group to the outside world 50 51
14. Innovates 50 51
15. Technical or professional expertise 50 51
16. Develops strategic perspective 51 49
Zenger & Folkman, 2011
If the UK had the same level of female
entrepreneurship as the US...
....600,000 additional female-owned businesses
would mean an additional £42 billion for the UK
economy
Women as Entrepreneurs
Women and careers
Barriers that do seem to be real:
•  The Peacock Problem
Women wait to be picked, while men push
themselves forward
•  The Imposter Syndrome
Women more often lack belief in their own
abilities (50%W vs 70%M)
•  The Voltaire effect
Le mieux est l'ennemi du bien
Institute of Leadership and Management,
Ambition and Gender at Work, 2011
Women as Negotiators
Myth: women aren’t competitive or assertive enough to
excel in negotiation
Fact: research shows almost no difference between W
and M in negotiation style.
Difference is in the target: M tend to aim higher, and
to be motivated by challenge.
Myth: wage gaps exist because W don’t negotiate well
Fact: W tend to negotiate on more than just money:
time, opportunity, other benefits.
Women BEFORE negotiating
•  Get out of your own way: don’t emphasize weakness
•  Make your value visible: to yourself and others
•  Do your homework: understand what’s appropriate
•  Know what you want: set an appropriate target
•  Expect challenges: it’s a game; play it
•  Engage the other person: men find this harder
Management Acceleration Programme
Management Acceleration Programme
www.sbs.ox.ac.uk/execed/Management/map/Pages/default.aspx
MAP Learning Model
Skills for today Knowledge for TomorrowM1 M2 M3
Manager
Leader
MAP Learning Model
MAP Learning Model
Managing Self
& Organisation
Today Tomorrow
Your Impact
Leadership
for your
whole career
Managing in a
changing envt
YOU!
MAP of MAPS
MAPS Framework
Abilities Mission
Perceptions Standards
MAPS framework detail
Present Future
Your
view
ABILITIES MISSION
What you believe you can do What you want to do
Your view of capabilities and performance,
especially relating to what you want to do
Things you care most about: interests, desires,
career, aspirations, values
Others’
view
PERCEPTIONS STANDARDS
How others see you What the organization expects of you
How appropriate others see your abilities and
performance, including interpretations and
assumptions about observations
Expected performance and behaviour,
given roles and responsibilities.
Expected contributions to organisation’s
roles and values.
Information for MAPS framework
Present Future
Your
view
ABILITIES MISSION
Self-assessment
Professional assessment
Track record
Developmental planning
Career development discussions
Personal goal-setting
Values clarification
Others’
view
PERCEPTIONS STANDARDS
Direct feedback
Psychometrics
Customer feedback
Performance reviews
Roles and responsibilities
Role models
Competency models
Core competencies
Organisational culture & strategy
Competitive challenges
Market demands
Questions for MAPS framework
Present Future
Your
view
ABILITIES MISSION
How do you see your performance and abilities?
What do you do well?
Where can you offer your expertise to others?
What can you improve?
When do you turns to others for assistance?
What do you care most about?
What is really important to you?
What gives you the greatest sense of
satisfaction and reward at work?
What are the activities and challenges that truly
excite you at work?
What do you want to learn at work?
Others’
view
PERCEPTIONS STANDARDS
What have you heard from others about your
abilities?
What is your reputation among colleagues at
different levels?
When to others turn to you as a resource?
How well do you perform in areas critical to
your job?
What standards are you expected to meet?
What is in your personal performance contract?
What business changes would be hard for you?
What abilities must you develop to improve?
What are the success factors in the role you
aspire to?
Examples
I have always wanted to run a business unit, but I realise I need to
learn a lot more about managing the financials.
Mission – Abilities
I’m pretty good at working on my own, but my boss reorganized
us into teams and I need to learn how to work more
collaboratively.
Abilities – Standards
I thought I was a good presenter, but I started to sense that I
would sometimes loose my audience. Some people have said
that my logic is hard to follow.
Abilities – Perceptions
I want to move into a supervisory position, but other people aren’t
sure that I’m qualified.
Mission – Perceptions
Abilities Mission
Perceptions Standards
WWW.SBS.OXFORD.EDU	
  
EDUCATING	
  LEADERS	
  FOR	
  800	
  YEARS	
  
Dr Pegram Harrison
pegram.harrison@sbs.ox.ac.uk
Fellow in Entrepreneurship, University of Oxford
Saïd Business School
No 1 in the UK for Executive Education – Financial Times 2012

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Pegram harrison develop yourself

  • 1. Develop Yourself Dr Pegram Harrison pegram.harrison@sbs.ox.ac.uk Fellow in Entrepreneurship Saïd Business School No 1 in the UK Executive Education – Financial Times 2012 22 June 2013
  • 2. Leading People What is the most common cause of derailment among leaders?
  • 4. Self Awareness and Personality Rationale: The most effective leaders are those who are most self-aware. Why? •  They understand their own personality and its effect on others. •  They can use that to motivate & influence others.
  • 5. Self-Awareness and Personality 1.  Personality Traits 2.  Personality Profile 3.  Behaviour
  • 6. Important to remember: Personality is NOT the same as Behaviour
  • 7. Personality & Behaviour •  Left-handed people can learn to use their right hands, but they’re still lefties. •  The hand you prefer is personality; the hand you use is behaviour.
  • 8. Personality & Behaviour •  Personality is who you are. Behaviour is what you do. •  Personality is how you prefer to behave when there are no constraints •  You can change behaviour, but not personality •  You can learn to behave in unconscious ways that seem like personality, but really aren’t (eg, sociable introverts)
  • 9. Big 5 Personality Model 1.  Negative Emotionality (or Emotional Reactions) 2.  Extraversion 3.  Openness to Experience 4.  Agreeableness 5.  Conscientiousness
  • 10. E: Extraversion (Intrapersonal Patterns) Disposition to get energy from social contact and to be dominant in groups Reserved, perceived as serious, prefer working alone, avoid leadership roles Outgoing, sociable, talkative, dominant, assertive + Thoughtful, thorough, non-disruptive, rich inner life - Not enough contact with others, small networks + High communicators, inclusive, good networkers - Don’t listen, don’t have time, bulldozers LOW HIGH
  • 11. Sample NEO Results £20 30 40 50 60 70 ³80 £20 30 40 50 60 70 ³80 N E O A C N1 N2 N3 N4 N5 N6 E1 E2 E3 E4 E5 E6 O1 O2 O3 O4 O5 O6 A1 A2 A3 A4 A5 A6 C1 C2 C3 C4 C5 C6 21/09/2010 Imported 23/09/2010 Oxford
  • 12. Consider your profile in terms of Tasks and Roles What does your profile suggest you prefer in types of tasks (eg: creative vs controlled)? Teams What roles does it suggest you like to adopt in teams? Organisations and Institutions What kinds of organisations do you feel comfortable in? (large corporation, small family firms) Coping What might you do to compensate for some of your profile features? Leadership What do you feel about authority (leader, follower, adaptable?)
  • 13. Two Examples: Women Transforming Leadership Management Acceleration
  • 16. Women in the Workforce
  • 17. Women on Boards Women on boards leads to better performance
  • 18. Women as Leaders Overall Leadership Effectiveness by Gender and Position M F 1. Top Mgt, Executive, Senior Team Members 57.7 67.7 2. Reports to Top Mgt, Supervisors Middle Mgrs 48.9 56.2 3. Middle Managers 49.9 52.7 4. Supervisors, Frontline Mgrs 52.5 52.6 5. Individual Contributor 52.7 53.9 Women outperform men at all levels Zenger & Folkman, 2011: 7,280 leaders (64% men) using 360 feedback
  • 19. Women as Leaders Male Female 1. Takes initiative 48 56 2. Practices self-development 48 55 3. Displays high integrity and honesty 48 55 4. Drives for results 48 54 5. Develops others 48 54 6. Inspires and motivates others 49 54 7. Builds relationship 49 54 8. Collaboration and teamwork 49 53 9. Establishes stretch goals 49 53 10. Champions changes 49 53 11. Solves problems and analyses issues 50 52 12. Communicates powerfully and prolifically 50 52 13. Connects the group to the outside world 50 51 14. Innovates 50 51 15. Technical or professional expertise 50 51 16. Develops strategic perspective 51 49 Zenger & Folkman, 2011
  • 20. If the UK had the same level of female entrepreneurship as the US... ....600,000 additional female-owned businesses would mean an additional £42 billion for the UK economy Women as Entrepreneurs
  • 21. Women and careers Barriers that do seem to be real: •  The Peacock Problem Women wait to be picked, while men push themselves forward •  The Imposter Syndrome Women more often lack belief in their own abilities (50%W vs 70%M) •  The Voltaire effect Le mieux est l'ennemi du bien Institute of Leadership and Management, Ambition and Gender at Work, 2011
  • 22. Women as Negotiators Myth: women aren’t competitive or assertive enough to excel in negotiation Fact: research shows almost no difference between W and M in negotiation style. Difference is in the target: M tend to aim higher, and to be motivated by challenge. Myth: wage gaps exist because W don’t negotiate well Fact: W tend to negotiate on more than just money: time, opportunity, other benefits.
  • 23. Women BEFORE negotiating •  Get out of your own way: don’t emphasize weakness •  Make your value visible: to yourself and others •  Do your homework: understand what’s appropriate •  Know what you want: set an appropriate target •  Expect challenges: it’s a game; play it •  Engage the other person: men find this harder
  • 26. MAP Learning Model Skills for today Knowledge for TomorrowM1 M2 M3 Manager Leader
  • 28. MAP Learning Model Managing Self & Organisation Today Tomorrow Your Impact Leadership for your whole career Managing in a changing envt YOU!
  • 31. MAPS framework detail Present Future Your view ABILITIES MISSION What you believe you can do What you want to do Your view of capabilities and performance, especially relating to what you want to do Things you care most about: interests, desires, career, aspirations, values Others’ view PERCEPTIONS STANDARDS How others see you What the organization expects of you How appropriate others see your abilities and performance, including interpretations and assumptions about observations Expected performance and behaviour, given roles and responsibilities. Expected contributions to organisation’s roles and values.
  • 32. Information for MAPS framework Present Future Your view ABILITIES MISSION Self-assessment Professional assessment Track record Developmental planning Career development discussions Personal goal-setting Values clarification Others’ view PERCEPTIONS STANDARDS Direct feedback Psychometrics Customer feedback Performance reviews Roles and responsibilities Role models Competency models Core competencies Organisational culture & strategy Competitive challenges Market demands
  • 33. Questions for MAPS framework Present Future Your view ABILITIES MISSION How do you see your performance and abilities? What do you do well? Where can you offer your expertise to others? What can you improve? When do you turns to others for assistance? What do you care most about? What is really important to you? What gives you the greatest sense of satisfaction and reward at work? What are the activities and challenges that truly excite you at work? What do you want to learn at work? Others’ view PERCEPTIONS STANDARDS What have you heard from others about your abilities? What is your reputation among colleagues at different levels? When to others turn to you as a resource? How well do you perform in areas critical to your job? What standards are you expected to meet? What is in your personal performance contract? What business changes would be hard for you? What abilities must you develop to improve? What are the success factors in the role you aspire to?
  • 34. Examples I have always wanted to run a business unit, but I realise I need to learn a lot more about managing the financials. Mission – Abilities I’m pretty good at working on my own, but my boss reorganized us into teams and I need to learn how to work more collaboratively. Abilities – Standards I thought I was a good presenter, but I started to sense that I would sometimes loose my audience. Some people have said that my logic is hard to follow. Abilities – Perceptions I want to move into a supervisory position, but other people aren’t sure that I’m qualified. Mission – Perceptions
  • 36. WWW.SBS.OXFORD.EDU   EDUCATING  LEADERS  FOR  800  YEARS   Dr Pegram Harrison pegram.harrison@sbs.ox.ac.uk Fellow in Entrepreneurship, University of Oxford Saïd Business School No 1 in the UK for Executive Education – Financial Times 2012