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CAUSING PERFORMANCE
HARD QUESTIONS TO ASK ONESELF ON
BY PABLO RODRIGUEZ BERTORELLO
• Timely Execution
Empowering Context
Listening for Change
Listening for Change
Listening for Change
CAUSING PERFORMANCE:
PRINCIPLES
LIFE&DEATH OF PROJECTS
TIMELY EXECUTION
– HOLD MYSELF TO ACCOUNT –
“Who Have I Been?"
(i.e. that people did not show up :00:00 on-time)
TIMELY EXECUTION
PLACES TO LOOK
• Did I say/do & align
everything needed?
• Is something incomplete in
relationship to anyone?
• Am I cynical on something
now forgotten?
TIMELY EXECUTION
ACTIONS TO TAKE
• Always be my word, and
where not: clean it up
• Take full responsibility
• Act generously
TIMELY EXECUTION
POSSIBILITY OF CO-CREATION
EMPOWERING CONTEXT
–JOHNNY APPLESEED
“Are we working as one?"
(even though it does not seem so)
EMPOWERING CONTEXT
– ACKNOWLEDGE OTHER'S CONTRIBUTION –
PLACES TO LOOK
• Are we aligned even if
disagreeing?
• Do we follow-through on
our alignment?
• Do others see us as
aligned?
EMPOWERING CONTEXT
ACTIONS TO TAKE
• Align on Strategy
• Align on Tactics
• Re-engage in conversation
ritually
EMPOWERING CONTEXT
POWER TO CREATE
LISTENING FOR CHANGE
“LET THERE BE LIGHT,” AND THERE WAS LIGHT.
“Am I Hearing the Outcome?"
(that the team is creating)
LISTENING FOR CHANGE
PLACES TO LOOK
• Am I talking or harnessing
what others say?
• Clear next steps from
conversation?
• Did I listen for follow-
through?
LISTENING FOR CHANGE
ACTIONS TO TAKE
• Re-creating speaking
• Have others be heard
• Committed listening for an
outcome
LISTENING FOR CHANGE
– THE THREE QUESTIONS TO CAUSE PERFORMANCE –
“Who Have I Been?"
"Are We Working as One?"
"Am I Hearing the Outcome?"

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The Three Questions To Cause Performance