Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
InPost PosTech 2011
1. Using technology
to enter new markets
Marcin Bosacki
Head of International & Social Media
InPost
2. Agenda
InPost – who we are?
To e- or not be!
InPost’s solutions to enter new markets
easyPack 24/7 – case study in Poland
Using Facebook to gain new customers
3. InPost – challengers from Poland
Largest private postal group in Poland
30% of unaddressed mail
10.5% of addressed mail
entering e-commerce
Part of Integer.pl Capital Group
Stock-listed on Warsaw Stock Exchange
WMA winner for Growth Category
141 mln addressed items compared to 74.84
mln in 2009
4. Social mail
Transactional
mail
Direct Mail
Parcels
Less mail is being sent
5. Increasing role of e-, m- and f-commerce
591 billion euros – world e-Retail spend in 2010
> 2 billion internet users
585 million Facebook users
50% of them logged in on any given day
28% check their Facebook on smartphone before getting
out of bed
Brands are now thinking how to monetize Facebook
58% of Japanese used mobile phone to browse internet at
least monthly
Source: IMR World, Socialbakers.com, Asia-Pacific Technographics Survey
6. 30% of revenues to come from non-mail
E-shops on MVNO – free access
Facebook to internet via phone
easyPack 24/7
E-invoicing and Mobile
Hybrid Mail
Payments
7. 420 machines in Poland
Number Max dimensions
Size
of boxes (in cm)
Self-service pick-up points for
collecting and sending parcels Size A 32 8 x 38 x 64 cm
SMS / email notification about Size B 32 19 x 38 x 64 cm
the parcel in the machine
Size C 12 41 x 38 x 64 cm
800 machines in total in Poland
User and producer of the
machines
Shortly new machines for
Estonian Post
5 new countries in 2011
8. 37.45% of parcels collected
between 18:00 – 8:00
97% delivered day after posting
51% of parcels collected within 6
hours after leaving it in the
machine
* Source: InPost, data from October ’10 – February ‘11
9. New opportunities for e-retailers
Case studies - selling „Avatar”
movie & „Killzone 3” game
500 parcels pre-entered into
selected machines
Customers – making a purchase,
confirmation of payment and
instand availability to collect
parcels
Sales starts from midnight
10. ~ 200.000 fans on Facebook
Paczkobranie – „Parcel-sweeping”
Pick up the box and win the physical
award from our e-commerce
partners
End of 11th edition
184 515 fans
Best social media
campaign in 2010
Start 299 fans
in Poland
11. ~ 18.000 new customers – Parcel-riddle
Pick up the box and using
hints guess what award is
hidden in the parcel
Go to the easyPack 24/7 and
find out if you win the award
Only a few main awards but
each participant received a
discounts coupon for circa
400 euro to be used in 52 e-
retailers
12. ~ 5.000 – new users with InPost LOVE
InPost LOVE
Sending „Love letter” using
hybrid mail linked with FB
Pick up a friend to give a present
Friends to choose easyPack 24/7
for collecting their present
Member get member
Channels:
Radio
Outdoor
Social Media
5.000 new users in 3 days
13. InFlavo – new sales channel via Facebook
InFlavo - Facebook application which
allows companies and individuals to sell
their products through via Facebook
Integrated with payments and delivery
options
easyPack 24/7 as a major delivery
channel – creating demand for the solution
InFlavo
InFlavo Commercial – 100 e-shops
InFlavo Friendly Shopping – 1456
individuals
InFlavo Market – all products listed
with a breakdown by categories and
prices
14. FreeM – new MNVO with targeted ADs
Pick up the WWW Start Advertisement Landing Page
Free surfing After 300 kB or after 30 minutes
… and free surfing again
next advertisement
15. Using technology to enter new markets
mobile ADs e-commerce mobile easyPack 24/7
m-commerce f-commerce payments
16. Thank you for your attention
Marcin Bosacki
Head of International & Social Media
InPost