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TABLE OF CONTENTS


THE DEVELOPMENT AND GROWTH OF INTERNET AND SOCIAL MEDIA IN INDONESIA                 3


WHAT IS jUARA SOCI@L MEDiA !                                                         5


WHO IS jUARA SOCI@L MEDiA !                                                          5


WHEN IS jUARA SOCI@L MEDiA !                                                         7


WHY jUARA SOCI@L MEDiA !                                                             7


WHAT DOES jUARA SOCI@L MEDiA ! MEAN to INDIVIDUAL AND CORPORATIONS                   8


HOW TO MEASURE jUARA SOCI@L MEDiA !                                                  10


jUARA SOCI@L MEDIA ! – INDONESIA MOST FAVORABLE BRANDS IN SOCIAL MEDIA               12


jUARA SOCI@L MEDIA ! – INDONESIA MOST INFLUENTIAL PERSONALITY IN SOCIAL MEDIA        19




                                                                                sitti.co.id
THE DEVELOPMENT AND GROWTH OF INTERNET AND SOCIAL MEDIA
                      IN INDONESIA
Indonesia is one of the Asia’s Top 5 Internet users, with 1,150% growth rate, from 2 million
users in 2000 to 30 million in 2009 (source: Internet World Stats)




                                                             th
                                                      Ranked 5 in
                                                      Asia




                 33,000,000 user
                 12,5% penetration




The advancement of the internet and its associated technology has provided individuals,
societies, and business in general the ease of acquiring information, exchanging ideas,
collaborating, and communicating.



Almost all imaginable information is available in the internet and it’s only a few clicks away.
Sites and applications emerge, with push and support to social interactions, and they are
opening new ways of connecting and interacting with each others.


Not only new ways of connecting and interacting with each others, a new trend of social
media is now slowly shifting away the necessity to physically meet and greet, as it can be
achieved through Facebook’s status updates, Twitter’s postings, or Foursquare’s check-ins.




                                                                                      sitti.co.id
Social media is big in Indonesia. Up to December 2009, Indonesia is one of the worldwide
top 4 Facebook users, with 1,536.7% growth in a year. Now Indonesia moved up to rank 2,
with 26 million users by the end of 2010, as this report is written.




Not only with Facebook, Indonesia has claimed its own place in Twitter land. Indonesia is
now the 1st rank in the world, with 20.8% penetration growth, and Jakarta is known as
“Twitter Capital of Asia”.



In addition to social media activity, Indonesia ranked high in the Google search activity, as
well. In 2009, Indonesia recorded 2/.7 billion searches in Google.



The growth of social media and internet in Indonesia could potentially be beneficial to
individuals, as well as corporations, to positively build their images and as a medium to
promote their brands. The question is what are the available mechanism and the
measurements?




                                                                                    sitti.co.id
WHAT IS jUARA SOCI@L MEDiA?

jUARA SOCI@L MEDiA ! is a reward intended for the social media enthusiasts (brands and
personality) who have utilized digital world as a business or personal branding tools. Their
successes are the contributors to their own respective areas and the growth of digital sphere
in Indonesia.


WHO IS jUARA SOCI@L MEDIA?

The initiator of jUARA SOCI@L MEDiA ! are Indonesian who cares about the development of
social media as the new media channel for individuals and corporations alike, not only to
positively enhance their brand and images, but also expand their target market.

The following are the short profile of who is behind the jUARA SOCI@L MEDIA ! :

        SITTI

        Established in 2010, SITTI is contextual online advertising platform in Bahasa
        Indonesia. SITTI platform covers more than 600 million webpages and weblogs in
        Bahasa Indonesia, to alleviate the advertiser in reaching their market in digital.

        SITTI also bridges the site or blog owners to utilize their pages for ads space from
        SITTI ad inventory.

        Contextual advertising is defined as to serve the relevant ads to site visitors whose
        profiles match the intention of the ad / brand owner; from age, sex, to life style.
        From here, SITTI then read and match the keywords against millions of relevant
        advertising within the SITTI ad inventory.

        It is now the current advertising trend, based on the technology that is able to target
        the audience triggered by the keywords typed in by the site visitors in the search
        field or based on the content of the webpage. This is an ad model that is –by far- the
        fastest growing ad model in the history of business




                                                                                      sitti.co.id
OMG CREATIVE CONSULTING

“Thinking Out of The Box - Execute Inside The Box”

That is our credo in OMG Creative Consulting.

As a firm in Creative Consulting, OMG works to create an innovative business
development or marketing concept. OMG believes very strongly that a business if
run creatively will stand a better chance to be successful. However, the creativity
will need to be relevant and meaningful.

Founded by Yoris Sebastian in April 1st, 2007, it only took a year for OMG Consulting
to achieve the Asia Pacific Entrepreneur Award 2008 for Most Promising category. It
is no wonder that many creative and innovative projects are being handled;
property project Rasuna Epicentrum, Medan FP, and FPOD (fx). Business
Development Concept for Avia Tour, Jakarta Eye Centre, Timezone, to signature
event such as Clas Music Heroes, Telkom Indigo Fellowship, Black Innovation Award,
Magenta Moviechestra, and Young Caring Professional Award, just to name some.


SWA

SWA is a business publication; almost the whole content of SWA is related to
business. Even there are some light contents such as Rubrik Sela or Jeda, they are
still related to business activities.

SWA readers are comprised of professionals, entrepreneurs or those aspiring to be,
and students. SWA’s positioning is as follows: “Analyze business issues to find the
solutions”, and SWA’s positioning statements is as follows: “Where business is
moving”

SWA always seeks to uncover new findings in business, based on an in-depth
research, analyze business issues and offer solutions for the issues. Business
practices with its own issues will still continue to exist and grow, and a business
publication that can provide in depth analysis and solutions to the issues will
continuously be required and needed.




                                                                             sitti.co.id
WHEN IS jUARA SOCI@L MEDIA !

jUARA SOCI@L MEDIA !
Indonesia Most Favorable Brands – Indonesia Most Influential Personality in Social Media
Tuesday, 14 December 2010, 18.00 WIB
Ballroom A, Hotel Shangrilla Jakarta



WHY jUARA SOCI@L MEDIA !

"Social media is not just another media. So many dramatic changes have taken and will
continue to touch human life that contributed by digital, including social media. Google has
grown from 2 billion IDR to 230 trillion IDR within only 10 years. If Facebook is a country,
then Facebook is now the 3rd largest country in the world with its 500 million populations.
And Twitter is a home to millions of broadcasters with millions of aspirations and opinions.

Social media is a business. And business will only make sense if it possesses a clear and
meaningful measurement. SITTI is a digital initiative from, by, and for Indonesia. As a
machine, SITTI is able to understand more than 600 million webpages in Bahasa Indonesia
and capture conversation in digital sphere.

This awards is intended to reward the social media enthusiasts (brand and personality) who
have utilized digital world as a business or personal branding tools. Their successes are the
contributors to their own respective areas and the growth of digital sphere in Indonesia. “

-Rene S.Canoneo- SITTI



“I am amazed by a local machine called SITTI, that can understand more than 600 million of
webpages in Bahasa Indonesia and capture conversation in digital sphere. We are hoping
that this incredible digital phenomenon in Indonesia to be positively utilized by various
brands or personality in Indonesia.

For that reason, OMG Consulting, in cooperation with SITTI and SWA Magazine hold a
research of millions of voices of social media enthusiasts, be it favorable or unfavorable
tone. The awards is given to the brands and personality who utilizes this phenomenon well.

It is our hope that everyone can learn something from the winners, in which they will be
covered in depth by SWA Magazine. The lessons will be important, as it will turn to “new
media with old approach” if not carefully and creatively observed.

-Yoris Sebastian– OMG Consulting




                                                                                     sitti.co.id
The development and growth of social media is remarkable, and most of us know about it.
However, to the brand owner, how are their brands really talked about in digital? Is it with
positive or negative tones? Then, who are the public figures, businessmen, artists, experts,
and creative industry practitioners that have managed to successfully build their digital
presence and influence others by it? Is it true that their tweets is listened to and re-tweeted
(amplified) with real influence power?

SWA, in collaboration with SITTI and OMG, hold a research – for the first time in Indonesia –
to map the phenomenon. The result is expected to be a lesson for everyone to understand
the phenomenon holistically. Also, we expect to provide enabler to design a suitable and
effective strategy -- in the comprehensive media strategy context, in accordance to the
business strategy and personal marketing.

-Kemal Gani- SWA




WHAT DOES jUARA SOCI@L MEDiA ! MEAN to INDIVIDUAL AND
CORPORATIONS

INDIVIDUALS

In the early days, social media was only utilized by individual to build their social network, to
share stories.

Just when people start to realize the true power of the social network, they start to use it for
something bigger, to channel aspiration, promotion, and even popularity boost.

Some of those who are able to mobilize their followers are approached by brand owners to
represent their brand, becoming the brand ambassador

The following are some of them:

I see twitter as an effective means for convey message in a faster manner. I, myself, use the
social media to promote my movie and to document the shooting process of my movies.

– Hanung Bramantyo -


It’s not the number of follower that matters, it is now relatively easy to achieve.What
matters is the followers follow me because ofthey want to follow my status updates. So
when I tweet, I know that people benefits from it. That could only mean one thing: twitter
helps convey messages faster.


– Andre Darwis -



                                                                                        sitti.co.id
Having several contracts to represents various brands because of his numbers of followers,
Iwet admitted that it’s not solely the numbers of the followers that warrants the contract.
It’s the content of the tweet or the status updates, in which defines whether the person fits
the brand identity they will be representing.


- Iwet Ramadhan -


CORPORATIONS

Social media has become a new communication channel for corporations or brand owners.

The speed of social media in conveying message and connect them to their relevant
customers is unparalleled. The corporations need to take advantage of this social media
phenomenon, as the customers is now undergoing a change in their behavior; moving from
only reading or receiving one-way communication via mass media advertising to engaging an
active discussion with their fellow customers through facebook, twitter, foursquare, and
other social media.

What the corporations need to do is to listen and analyze what is being said about their
brands, and create an interaction or engagement according to what being said to develop a
relevant and positive marketing strategy

The following are some of them:

”HP makes a good use of Facebook and Twitter to reach its customers, through product
updates, online contest, quizzes, tips and tricks, events updates, after sales support, etc. The
social media is so vast, and so are the customers’ interests. This way, HP needs to look into
the non-mainstream places, but can be an alternative for online target market. We see that
social media has succeeded to provide for the mass the basic needs of thinking, feeling, and
connectedness.”


- Megawaty , Managing Director, Personal Systems Group, PT Hewlett-Packard Indonesia -


“Social Media is an important tool in branding and promotion. As a leading brand in digital
imaging, it is the next logical step for Canon to take. We have been actively organizing two
ways communication campaigns through social media.”


- Merry Harun, Division Director, Canon, PT Datascrip –




                                                                                       sitti.co.id
HOW TO MEASURE jUARA SOCI@L MEDIA !
The measurement of brand and individual brand performance in social media is conducted
based on its reach and relevancy of various brand categories within the whole digital
conversation universe in Bahasa Indonesia in social media. It is required to emphasize that the
measurement is not using sampling method or any other generally used survey method from the
whole conversation universe. The SITTI engine is able to record almost every digital conversation
in Bahasa Indonesia.

The measurement steps are as follow:

    1. Define category, where a category is defined as a typical brands from a specific industry

    2. Define attribute, attributes are associated to a category, based on 12 TB track records
       of digital articles and conversations in Bahasa Indonesia:

        Attribute is the associated aspects to a brand, which will then form a perception, create
        identity and relevancy to a brand in social media.

    3. From attributes, define a separation between ‘favourable’ and ‘unfavourable’:

            Favourability is defined based on majority of conversation context, separated
            between the negative sentiments (classified as ‘Unfavourable’) and the neutral /
            positive (classified as ‘Favourable’)

    4. Finding           association          between          brand          and         favorable

    5. Calculate volume / frequency of connectedness of brand and favorable attributes

    6. Calculate and map Social Network Analysis between brand and favorable attributes

            The example of Social Network Analysis calculation was used in defining the Google
            Page Rank in Google Search

    7. Combine both calculations into a SITTI Score. SITTI Score indeks describes how frequent
       a brand is talked about and how relevant with the associated attributes within the
       category

    8. Brand then is ranked according to SITTI Score.

        Sample :

        Category                       : Instant Noodle
        Attribute                      : enak, murah, cepat, praktis, hangat, kenyang, racun,
        pengawet
        ‘Favourable’                   : enak, murah, cepat, praktis, hangat, kenyang
        ‘Unfavourable’                 : racun, pengawet
        Brand                          : Mie ABC, Indomie, Mie Sedap, Sarimi, Supermi



                                                                                           sitti.co.id
Social Network Analysis




                          sitti.co.id
jUARA SOCI@L MEDIA ! AWARDS
Indonesia Most Favorable Brands in Social Media
Isotonic Drinks
No                   Brands                 Category Attributes
 1   Vitazone
 2   Pocari Sweat
                                              ion, minum, enak
 3   X-ion
                                   (sample of total 14 Category Attributes)
 4   Fatigon Hydro
 5   Mizone

Toothpaste
No                   Brands                 Category Attributes
 1   Pepsodent
 2   Enzim
                                            gigi, indonesia, FKG
 3   Ciptadent                     (sample of total 18 Category Attributes)
 4   Oral B
 5   Close Up

Coffee (ground)
No                   Brands                 Category Attributes
 1   Torabika
 2   Kopi Luwak
                                             kopi, minum, enak
 3   Kopi Kapal Api                (sample of total 19 Category Attributes)
 4   Kopi ABC
 5   Kopi Sidikalang

Refrigerator
No                   Brands                 Category Attributes
 1   LG
 2   Panasonic
                                             kulkas, iklan, pintu
 3   Sharp                         (sample of total 13 Category Attributes)
 4   Samsung
 5   Sanyo




                                                                              sitti.co.id
Shampoo
No                  Brands               Category Attributes
 1    Sunsilk
 2    Pantene
                                       keramas, rambut, iklan
 3    Rejoice                  (sample of total 15 Category Attributes)
 4    Lifebuoy
 5    Clear


Automotive Lubricant
No                Brands                 Category Attributes
 1    Castrol
 2    Top 1
                                        mekanik, power, oli
 3    Enduro                   (sample of total 22 Category Attributes)
 4    Fastron
 5    Shell Helix

Car
No                  Brands               Category Attributes
 1    Toyota Avanza
 2    Toyota Kijang                    mobil, indonesia, polisi
 3    Daihatsu Xenia           (sample of total 11 Category Attributes)
 4    Suzuki Apv

Shoes
No                  Brands               Category Attributes
 1    Converse
 2    Nike
                                       Sepatu, sekolah, hitam
 3    Adidas                   (sample of total 22 Category Attributes)
 4    Bata
 5    Reebok

Energy drink
No                  Brands               Category Attributes
 1    Kuku Bima Ener-G
 2    Extra Jos
                                      minum, iklan, minuman
 3
      Hemaviton Energy Drink   (sample of total 13 Category Attributes
 4    M150
 5    Kratingdaeng




                                                                          sitti.co.id
Peanuts
No                 Brands              Category Attributes
 1   Garuda
 2   Kayaking
                                        atom, telor, mahal
 3   Iyes                     (sample of total 16 Category Attributes)
 4   Mayasi
 5   Dua Kelinci

Bath Soap
No                 Brands              Category Attributes
 1   Lux
 2   Citra
                                       sabun, mandi, wangi
 3   Biore                    (sample of total 12 Category Attributes)
 4   Lifebuoy
 5   Dettol

Headache Medicine
No                Brands               Category Attributes
 1   Panadol
 2   Bodrex
                                        sakit, pusing, obat
 3   Paramex                  (sample of total 21 Category Attributes)
 4   Decolgen
 5   Biogesic

Leasing
No                 Brands              Category Attributes
 1   FIF
 2   BAF
 3   WOM                         perusahaan, finance, pembiayaan
                              (sample of total 15 Category Attributes)
 4
     Astra Credit Companies
 5   Oto Multiartha

Deodorant
No                 Brands              Category Attributes
 1   Rexona
 2   Axe
                                  deodorant, deodoran, wanita
 3   She                      (sample of total 21 Category Attributes)
 4   Pixy
 5   Casablanca



                                                                         sitti.co.id
Television set
No                  Brands            Category Attributes
 1    Samsung
 2    Panasonic
                                           tv, 3D, iklan
 3    Sony                   (sample of total 17 Category Attributes)
 4    Toshiba
 5    LG

Motorbike
No                  Brands            Category Attributes
 1    Honda
 2    Yamaha                       otomotif, pebalap, desain
 3    Suzuki                 (sample of total 37 Category Attributes)
 4    Kawasaki

Lipstick
No                  Brands            Category Attributes
 1    Maybelline
 2    Oriflame
                                      merah, lipstick, pink
 3    Revlon                 (sample of total 23 Category Attributes)
 4    Pixy
 5    Viva

Camera
No                  Brands            Category Attributes
 1    Canon
 2    Panasonic
                                      kamera, digital, jual
 3    Nikon                  (sample of total 14 Category Attributes)
 4    Olympus
 5    Pentax

Simcard GSM
No                  Brand             Category Attributes
 1    Im3
 2    Kartu Halo                     kartu, prabayar, sms
 3    Simpati                  (sample of 20 Category Attributes)
 4    XL prabayar




                                                                        sitti.co.id
Simcard CDMA
No                    Brand             Category Attributes

                                      kartu, prabayar, sms
 1   Esia
                                (sample of 20 Category Attributes)


Cigarettes
No                    Brand             Category Attributes
 1   Marlboro Light                     rokok, iklan, manis
 2   Marlboro Red             (sample of total 23 Category Attributes)


Cigarettes (Mild Kretek)
No                   Brand              Category Attributes
 1   Sampoerna A Mild
 2   Xmild
                                        rokok, iklan, manis
 3   Clas Mild                (sample of total 23 Category Attributes)
 4   Star Mild
 5   U Mild

Cigarettes (Kretek)
No                  Brand               Category Attributes
 1   Sampoerna Hijau
 2   Dji Sam Soe                         rokok, iklan, manis
 3   Djarum 76                ( sample of total 23 Category Attributes)
 4   Djarum Coklat

Cough Medicine
No                 Brands               Category Attributes
 1   Decolgen
 2   Neozep
                                          minum, obat, flu
 3   Mixagrip                 ( sample of total 16 Category Attributes)
 4   Ultraflu
 5   Bodrex




                                                                          sitti.co.id
Laptop PC
No                      Brands             Category Attributes
 1     Hp
 2     Acer
                                       notebook, laptop, terbaru
 3     Toshiba                   (sample of total 10 Category Attributes)
 4     Axioo
 5     Sony

Biscuits
No                      Brands             Category Attributes
 1     Oreo
 2     Biskuat
                                         biskuit, enak, makanan
 3     Khong Guan                (sample of total 19 Category Attributes)
 4     Biskuit Roma
 5     Biskuit Better

Tea
No                      Brands             Category Attributes
 1     Frestea
 2     Fruit Tea
                                           teh, dingin, lemon
 3     Mountea                   (sample of total 23 Category Attributes)
 4     Ultra Teh Kotak
 5     Tekita

Instant Noodle
No                      Brands             Category Attributes
 1     Indomie
 2     Mie Abc
                                           mie, makan, pedas
 3     Mie Sedap                 (sample of total 39 Category Attributes)
 4     Sarimi
 5     Supermi

Bank
No                      Brands             Category Attributes
 1     BCA
 2     BRI                               bank, indonesia, syariah
 3     Bank Mandiri              ( sample of total 17 Category Attributes)
 4     BNI




                                                                             sitti.co.id
Insurance
No                    Brands                Category Attributes
 1    Prudential
 2    Allianz
 3    Manulife Indonesia                 asuransi, Indonesia, jiwa
                                  (sample of total 19 Category Attributes)
 4
      Astra Buana (Garda Oto)
 5    Jiwasraya

Airlines - Low Cost Carrier
No                   Brand                  Category Attributes
 1    Air Asia
 2    Mandala                          penumpang, pesawat, naik
 3    Lion Air                    (sample of total 20 Category Attributes)
 4    Merpati

Airlines - Full Service Carrier
No                     Brand                Category Attributes

                                       penumpang, pesawat, naik
 1    Garuda Indonesia
                                  (sample of total 20 Category Attributes)


Smartphone
No                    Brands                Category Attributes
 1    Nokia
 2    iPhone
                                        handphone, ponsel, android
 3    Blackberry                  ( sample of total 22 Category Attributes)
 4    Nexian
 5    Sony Ericsson




                                                                              sitti.co.id
Indonesia Most Influential Personality in Social Media

Movie
No                 Name               Twitter account
 1       Setiawan Hanung Bramantyo   Hanungbramantyo
 2              Lukman Sardi           lukmansardi
 3               Joko Anwar             jokoanwar
 4                    Upi                upirocks
 5               Arifin Putra           arifinputra

Food
No             Name                   Twitter account
 1        Bondan Winarno                PakBondan
 2      Bara Pattiradjawane            BaraTheCook
 3 Sarah Meirizka Hardiany Sechan         sarseh
 4         Jayus Banget                JayusBanget
 5          Haykal Kamil                haykalkamil

Music
No                 Name               Twitter account
 1             Indra Lesmana           indralesmana
 2            Elseos Jeberani E      BarryLikumahuwa
 3                Andy Rif                AndyRIF
 4               Project Pop             projectpop
 5              Adib Hidayat            AdibHidayat

Sports
No                 Name               Twitter account
 1          Bambang Pamungkas             bepe20
 2            Pramono Anung           pramonoanung
 3             Hilbram Dunar          HilbramDunar
 4              Terry Puteri            terryputeri
 5            Poltak Hotradero           hotradero




                                                         sitti.co.id
Travel
 No                 Name                          Twitter account
  1            Bondan Winarno                       PakBondan
  2            Nicholas Saputra                       nicsap
  3              Glenn Fredly                      GlennFredly
  4               Dede Yusuf                       dedeyusuf_1
  5             Moza Pramita                       MozaPramita

 Fashion
 No                 Name                          Twitter account
  1            Iwet Ramadhan                      iwetramadhan
  2               Ayu Utami                          ayutami
  3            Dian Ayu Lestari                   DianAyuLestari
  4              Sitta Karina                       sittakarina
  5             Moza Pramita                       MozaPramita

 Gadget
 No                 Name                          Twitter account
  1            Andrew Kaskus                          adarwis
  2             Derry Dionne                         derrydion
  3         Hasyim Rizky Isfandiari                hasyimAMAN
  4           Deddy Corbuzier                        corbuzier
  5             Bisri Mustova                         masova

Full Report on Volume / Frequency, Relevance, Attributes and Sitti Score, For Your Brand or Other
Brands can be obtained by contacting:

PT SITTI TEKNOLOGI INDONESIA
GRHA TIRTADI
Jl. Senopati No. 71 – 73, Kebayoran Baru
Jakarta Selatan – 12190
Indonesia
Telp. 021 – 5204188
E-mail : info@sitti.co.id / riana@sitti.co.id /
         indira@sitti.co.id / rizki@sitti.co.id




                                                                                         sitti.co.id
sitti.co.id

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Juara social media methodology report (english)

  • 2. TABLE OF CONTENTS THE DEVELOPMENT AND GROWTH OF INTERNET AND SOCIAL MEDIA IN INDONESIA 3 WHAT IS jUARA SOCI@L MEDiA ! 5 WHO IS jUARA SOCI@L MEDiA ! 5 WHEN IS jUARA SOCI@L MEDiA ! 7 WHY jUARA SOCI@L MEDiA ! 7 WHAT DOES jUARA SOCI@L MEDiA ! MEAN to INDIVIDUAL AND CORPORATIONS 8 HOW TO MEASURE jUARA SOCI@L MEDiA ! 10 jUARA SOCI@L MEDIA ! – INDONESIA MOST FAVORABLE BRANDS IN SOCIAL MEDIA 12 jUARA SOCI@L MEDIA ! – INDONESIA MOST INFLUENTIAL PERSONALITY IN SOCIAL MEDIA 19 sitti.co.id
  • 3. THE DEVELOPMENT AND GROWTH OF INTERNET AND SOCIAL MEDIA IN INDONESIA Indonesia is one of the Asia’s Top 5 Internet users, with 1,150% growth rate, from 2 million users in 2000 to 30 million in 2009 (source: Internet World Stats) th Ranked 5 in Asia 33,000,000 user 12,5% penetration The advancement of the internet and its associated technology has provided individuals, societies, and business in general the ease of acquiring information, exchanging ideas, collaborating, and communicating. Almost all imaginable information is available in the internet and it’s only a few clicks away. Sites and applications emerge, with push and support to social interactions, and they are opening new ways of connecting and interacting with each others. Not only new ways of connecting and interacting with each others, a new trend of social media is now slowly shifting away the necessity to physically meet and greet, as it can be achieved through Facebook’s status updates, Twitter’s postings, or Foursquare’s check-ins. sitti.co.id
  • 4. Social media is big in Indonesia. Up to December 2009, Indonesia is one of the worldwide top 4 Facebook users, with 1,536.7% growth in a year. Now Indonesia moved up to rank 2, with 26 million users by the end of 2010, as this report is written. Not only with Facebook, Indonesia has claimed its own place in Twitter land. Indonesia is now the 1st rank in the world, with 20.8% penetration growth, and Jakarta is known as “Twitter Capital of Asia”. In addition to social media activity, Indonesia ranked high in the Google search activity, as well. In 2009, Indonesia recorded 2/.7 billion searches in Google. The growth of social media and internet in Indonesia could potentially be beneficial to individuals, as well as corporations, to positively build their images and as a medium to promote their brands. The question is what are the available mechanism and the measurements? sitti.co.id
  • 5. WHAT IS jUARA SOCI@L MEDiA? jUARA SOCI@L MEDiA ! is a reward intended for the social media enthusiasts (brands and personality) who have utilized digital world as a business or personal branding tools. Their successes are the contributors to their own respective areas and the growth of digital sphere in Indonesia. WHO IS jUARA SOCI@L MEDIA? The initiator of jUARA SOCI@L MEDiA ! are Indonesian who cares about the development of social media as the new media channel for individuals and corporations alike, not only to positively enhance their brand and images, but also expand their target market. The following are the short profile of who is behind the jUARA SOCI@L MEDIA ! : SITTI Established in 2010, SITTI is contextual online advertising platform in Bahasa Indonesia. SITTI platform covers more than 600 million webpages and weblogs in Bahasa Indonesia, to alleviate the advertiser in reaching their market in digital. SITTI also bridges the site or blog owners to utilize their pages for ads space from SITTI ad inventory. Contextual advertising is defined as to serve the relevant ads to site visitors whose profiles match the intention of the ad / brand owner; from age, sex, to life style. From here, SITTI then read and match the keywords against millions of relevant advertising within the SITTI ad inventory. It is now the current advertising trend, based on the technology that is able to target the audience triggered by the keywords typed in by the site visitors in the search field or based on the content of the webpage. This is an ad model that is –by far- the fastest growing ad model in the history of business sitti.co.id
  • 6. OMG CREATIVE CONSULTING “Thinking Out of The Box - Execute Inside The Box” That is our credo in OMG Creative Consulting. As a firm in Creative Consulting, OMG works to create an innovative business development or marketing concept. OMG believes very strongly that a business if run creatively will stand a better chance to be successful. However, the creativity will need to be relevant and meaningful. Founded by Yoris Sebastian in April 1st, 2007, it only took a year for OMG Consulting to achieve the Asia Pacific Entrepreneur Award 2008 for Most Promising category. It is no wonder that many creative and innovative projects are being handled; property project Rasuna Epicentrum, Medan FP, and FPOD (fx). Business Development Concept for Avia Tour, Jakarta Eye Centre, Timezone, to signature event such as Clas Music Heroes, Telkom Indigo Fellowship, Black Innovation Award, Magenta Moviechestra, and Young Caring Professional Award, just to name some. SWA SWA is a business publication; almost the whole content of SWA is related to business. Even there are some light contents such as Rubrik Sela or Jeda, they are still related to business activities. SWA readers are comprised of professionals, entrepreneurs or those aspiring to be, and students. SWA’s positioning is as follows: “Analyze business issues to find the solutions”, and SWA’s positioning statements is as follows: “Where business is moving” SWA always seeks to uncover new findings in business, based on an in-depth research, analyze business issues and offer solutions for the issues. Business practices with its own issues will still continue to exist and grow, and a business publication that can provide in depth analysis and solutions to the issues will continuously be required and needed. sitti.co.id
  • 7. WHEN IS jUARA SOCI@L MEDIA ! jUARA SOCI@L MEDIA ! Indonesia Most Favorable Brands – Indonesia Most Influential Personality in Social Media Tuesday, 14 December 2010, 18.00 WIB Ballroom A, Hotel Shangrilla Jakarta WHY jUARA SOCI@L MEDIA ! "Social media is not just another media. So many dramatic changes have taken and will continue to touch human life that contributed by digital, including social media. Google has grown from 2 billion IDR to 230 trillion IDR within only 10 years. If Facebook is a country, then Facebook is now the 3rd largest country in the world with its 500 million populations. And Twitter is a home to millions of broadcasters with millions of aspirations and opinions. Social media is a business. And business will only make sense if it possesses a clear and meaningful measurement. SITTI is a digital initiative from, by, and for Indonesia. As a machine, SITTI is able to understand more than 600 million webpages in Bahasa Indonesia and capture conversation in digital sphere. This awards is intended to reward the social media enthusiasts (brand and personality) who have utilized digital world as a business or personal branding tools. Their successes are the contributors to their own respective areas and the growth of digital sphere in Indonesia. “ -Rene S.Canoneo- SITTI “I am amazed by a local machine called SITTI, that can understand more than 600 million of webpages in Bahasa Indonesia and capture conversation in digital sphere. We are hoping that this incredible digital phenomenon in Indonesia to be positively utilized by various brands or personality in Indonesia. For that reason, OMG Consulting, in cooperation with SITTI and SWA Magazine hold a research of millions of voices of social media enthusiasts, be it favorable or unfavorable tone. The awards is given to the brands and personality who utilizes this phenomenon well. It is our hope that everyone can learn something from the winners, in which they will be covered in depth by SWA Magazine. The lessons will be important, as it will turn to “new media with old approach” if not carefully and creatively observed. -Yoris Sebastian– OMG Consulting sitti.co.id
  • 8. The development and growth of social media is remarkable, and most of us know about it. However, to the brand owner, how are their brands really talked about in digital? Is it with positive or negative tones? Then, who are the public figures, businessmen, artists, experts, and creative industry practitioners that have managed to successfully build their digital presence and influence others by it? Is it true that their tweets is listened to and re-tweeted (amplified) with real influence power? SWA, in collaboration with SITTI and OMG, hold a research – for the first time in Indonesia – to map the phenomenon. The result is expected to be a lesson for everyone to understand the phenomenon holistically. Also, we expect to provide enabler to design a suitable and effective strategy -- in the comprehensive media strategy context, in accordance to the business strategy and personal marketing. -Kemal Gani- SWA WHAT DOES jUARA SOCI@L MEDiA ! MEAN to INDIVIDUAL AND CORPORATIONS INDIVIDUALS In the early days, social media was only utilized by individual to build their social network, to share stories. Just when people start to realize the true power of the social network, they start to use it for something bigger, to channel aspiration, promotion, and even popularity boost. Some of those who are able to mobilize their followers are approached by brand owners to represent their brand, becoming the brand ambassador The following are some of them: I see twitter as an effective means for convey message in a faster manner. I, myself, use the social media to promote my movie and to document the shooting process of my movies. – Hanung Bramantyo - It’s not the number of follower that matters, it is now relatively easy to achieve.What matters is the followers follow me because ofthey want to follow my status updates. So when I tweet, I know that people benefits from it. That could only mean one thing: twitter helps convey messages faster. – Andre Darwis - sitti.co.id
  • 9. Having several contracts to represents various brands because of his numbers of followers, Iwet admitted that it’s not solely the numbers of the followers that warrants the contract. It’s the content of the tweet or the status updates, in which defines whether the person fits the brand identity they will be representing. - Iwet Ramadhan - CORPORATIONS Social media has become a new communication channel for corporations or brand owners. The speed of social media in conveying message and connect them to their relevant customers is unparalleled. The corporations need to take advantage of this social media phenomenon, as the customers is now undergoing a change in their behavior; moving from only reading or receiving one-way communication via mass media advertising to engaging an active discussion with their fellow customers through facebook, twitter, foursquare, and other social media. What the corporations need to do is to listen and analyze what is being said about their brands, and create an interaction or engagement according to what being said to develop a relevant and positive marketing strategy The following are some of them: ”HP makes a good use of Facebook and Twitter to reach its customers, through product updates, online contest, quizzes, tips and tricks, events updates, after sales support, etc. The social media is so vast, and so are the customers’ interests. This way, HP needs to look into the non-mainstream places, but can be an alternative for online target market. We see that social media has succeeded to provide for the mass the basic needs of thinking, feeling, and connectedness.” - Megawaty , Managing Director, Personal Systems Group, PT Hewlett-Packard Indonesia - “Social Media is an important tool in branding and promotion. As a leading brand in digital imaging, it is the next logical step for Canon to take. We have been actively organizing two ways communication campaigns through social media.” - Merry Harun, Division Director, Canon, PT Datascrip – sitti.co.id
  • 10. HOW TO MEASURE jUARA SOCI@L MEDIA ! The measurement of brand and individual brand performance in social media is conducted based on its reach and relevancy of various brand categories within the whole digital conversation universe in Bahasa Indonesia in social media. It is required to emphasize that the measurement is not using sampling method or any other generally used survey method from the whole conversation universe. The SITTI engine is able to record almost every digital conversation in Bahasa Indonesia. The measurement steps are as follow: 1. Define category, where a category is defined as a typical brands from a specific industry 2. Define attribute, attributes are associated to a category, based on 12 TB track records of digital articles and conversations in Bahasa Indonesia: Attribute is the associated aspects to a brand, which will then form a perception, create identity and relevancy to a brand in social media. 3. From attributes, define a separation between ‘favourable’ and ‘unfavourable’: Favourability is defined based on majority of conversation context, separated between the negative sentiments (classified as ‘Unfavourable’) and the neutral / positive (classified as ‘Favourable’) 4. Finding association between brand and favorable 5. Calculate volume / frequency of connectedness of brand and favorable attributes 6. Calculate and map Social Network Analysis between brand and favorable attributes The example of Social Network Analysis calculation was used in defining the Google Page Rank in Google Search 7. Combine both calculations into a SITTI Score. SITTI Score indeks describes how frequent a brand is talked about and how relevant with the associated attributes within the category 8. Brand then is ranked according to SITTI Score. Sample : Category : Instant Noodle Attribute : enak, murah, cepat, praktis, hangat, kenyang, racun, pengawet ‘Favourable’ : enak, murah, cepat, praktis, hangat, kenyang ‘Unfavourable’ : racun, pengawet Brand : Mie ABC, Indomie, Mie Sedap, Sarimi, Supermi sitti.co.id
  • 11. Social Network Analysis sitti.co.id
  • 12. jUARA SOCI@L MEDIA ! AWARDS Indonesia Most Favorable Brands in Social Media Isotonic Drinks No Brands Category Attributes 1 Vitazone 2 Pocari Sweat ion, minum, enak 3 X-ion (sample of total 14 Category Attributes) 4 Fatigon Hydro 5 Mizone Toothpaste No Brands Category Attributes 1 Pepsodent 2 Enzim gigi, indonesia, FKG 3 Ciptadent (sample of total 18 Category Attributes) 4 Oral B 5 Close Up Coffee (ground) No Brands Category Attributes 1 Torabika 2 Kopi Luwak kopi, minum, enak 3 Kopi Kapal Api (sample of total 19 Category Attributes) 4 Kopi ABC 5 Kopi Sidikalang Refrigerator No Brands Category Attributes 1 LG 2 Panasonic kulkas, iklan, pintu 3 Sharp (sample of total 13 Category Attributes) 4 Samsung 5 Sanyo sitti.co.id
  • 13. Shampoo No Brands Category Attributes 1 Sunsilk 2 Pantene keramas, rambut, iklan 3 Rejoice (sample of total 15 Category Attributes) 4 Lifebuoy 5 Clear Automotive Lubricant No Brands Category Attributes 1 Castrol 2 Top 1 mekanik, power, oli 3 Enduro (sample of total 22 Category Attributes) 4 Fastron 5 Shell Helix Car No Brands Category Attributes 1 Toyota Avanza 2 Toyota Kijang mobil, indonesia, polisi 3 Daihatsu Xenia (sample of total 11 Category Attributes) 4 Suzuki Apv Shoes No Brands Category Attributes 1 Converse 2 Nike Sepatu, sekolah, hitam 3 Adidas (sample of total 22 Category Attributes) 4 Bata 5 Reebok Energy drink No Brands Category Attributes 1 Kuku Bima Ener-G 2 Extra Jos minum, iklan, minuman 3 Hemaviton Energy Drink (sample of total 13 Category Attributes 4 M150 5 Kratingdaeng sitti.co.id
  • 14. Peanuts No Brands Category Attributes 1 Garuda 2 Kayaking atom, telor, mahal 3 Iyes (sample of total 16 Category Attributes) 4 Mayasi 5 Dua Kelinci Bath Soap No Brands Category Attributes 1 Lux 2 Citra sabun, mandi, wangi 3 Biore (sample of total 12 Category Attributes) 4 Lifebuoy 5 Dettol Headache Medicine No Brands Category Attributes 1 Panadol 2 Bodrex sakit, pusing, obat 3 Paramex (sample of total 21 Category Attributes) 4 Decolgen 5 Biogesic Leasing No Brands Category Attributes 1 FIF 2 BAF 3 WOM perusahaan, finance, pembiayaan (sample of total 15 Category Attributes) 4 Astra Credit Companies 5 Oto Multiartha Deodorant No Brands Category Attributes 1 Rexona 2 Axe deodorant, deodoran, wanita 3 She (sample of total 21 Category Attributes) 4 Pixy 5 Casablanca sitti.co.id
  • 15. Television set No Brands Category Attributes 1 Samsung 2 Panasonic tv, 3D, iklan 3 Sony (sample of total 17 Category Attributes) 4 Toshiba 5 LG Motorbike No Brands Category Attributes 1 Honda 2 Yamaha otomotif, pebalap, desain 3 Suzuki (sample of total 37 Category Attributes) 4 Kawasaki Lipstick No Brands Category Attributes 1 Maybelline 2 Oriflame merah, lipstick, pink 3 Revlon (sample of total 23 Category Attributes) 4 Pixy 5 Viva Camera No Brands Category Attributes 1 Canon 2 Panasonic kamera, digital, jual 3 Nikon (sample of total 14 Category Attributes) 4 Olympus 5 Pentax Simcard GSM No Brand Category Attributes 1 Im3 2 Kartu Halo kartu, prabayar, sms 3 Simpati (sample of 20 Category Attributes) 4 XL prabayar sitti.co.id
  • 16. Simcard CDMA No Brand Category Attributes kartu, prabayar, sms 1 Esia (sample of 20 Category Attributes) Cigarettes No Brand Category Attributes 1 Marlboro Light rokok, iklan, manis 2 Marlboro Red (sample of total 23 Category Attributes) Cigarettes (Mild Kretek) No Brand Category Attributes 1 Sampoerna A Mild 2 Xmild rokok, iklan, manis 3 Clas Mild (sample of total 23 Category Attributes) 4 Star Mild 5 U Mild Cigarettes (Kretek) No Brand Category Attributes 1 Sampoerna Hijau 2 Dji Sam Soe rokok, iklan, manis 3 Djarum 76 ( sample of total 23 Category Attributes) 4 Djarum Coklat Cough Medicine No Brands Category Attributes 1 Decolgen 2 Neozep minum, obat, flu 3 Mixagrip ( sample of total 16 Category Attributes) 4 Ultraflu 5 Bodrex sitti.co.id
  • 17. Laptop PC No Brands Category Attributes 1 Hp 2 Acer notebook, laptop, terbaru 3 Toshiba (sample of total 10 Category Attributes) 4 Axioo 5 Sony Biscuits No Brands Category Attributes 1 Oreo 2 Biskuat biskuit, enak, makanan 3 Khong Guan (sample of total 19 Category Attributes) 4 Biskuit Roma 5 Biskuit Better Tea No Brands Category Attributes 1 Frestea 2 Fruit Tea teh, dingin, lemon 3 Mountea (sample of total 23 Category Attributes) 4 Ultra Teh Kotak 5 Tekita Instant Noodle No Brands Category Attributes 1 Indomie 2 Mie Abc mie, makan, pedas 3 Mie Sedap (sample of total 39 Category Attributes) 4 Sarimi 5 Supermi Bank No Brands Category Attributes 1 BCA 2 BRI bank, indonesia, syariah 3 Bank Mandiri ( sample of total 17 Category Attributes) 4 BNI sitti.co.id
  • 18. Insurance No Brands Category Attributes 1 Prudential 2 Allianz 3 Manulife Indonesia asuransi, Indonesia, jiwa (sample of total 19 Category Attributes) 4 Astra Buana (Garda Oto) 5 Jiwasraya Airlines - Low Cost Carrier No Brand Category Attributes 1 Air Asia 2 Mandala penumpang, pesawat, naik 3 Lion Air (sample of total 20 Category Attributes) 4 Merpati Airlines - Full Service Carrier No Brand Category Attributes penumpang, pesawat, naik 1 Garuda Indonesia (sample of total 20 Category Attributes) Smartphone No Brands Category Attributes 1 Nokia 2 iPhone handphone, ponsel, android 3 Blackberry ( sample of total 22 Category Attributes) 4 Nexian 5 Sony Ericsson sitti.co.id
  • 19. Indonesia Most Influential Personality in Social Media Movie No Name Twitter account 1 Setiawan Hanung Bramantyo Hanungbramantyo 2 Lukman Sardi lukmansardi 3 Joko Anwar jokoanwar 4 Upi upirocks 5 Arifin Putra arifinputra Food No Name Twitter account 1 Bondan Winarno PakBondan 2 Bara Pattiradjawane BaraTheCook 3 Sarah Meirizka Hardiany Sechan sarseh 4 Jayus Banget JayusBanget 5 Haykal Kamil haykalkamil Music No Name Twitter account 1 Indra Lesmana indralesmana 2 Elseos Jeberani E BarryLikumahuwa 3 Andy Rif AndyRIF 4 Project Pop projectpop 5 Adib Hidayat AdibHidayat Sports No Name Twitter account 1 Bambang Pamungkas bepe20 2 Pramono Anung pramonoanung 3 Hilbram Dunar HilbramDunar 4 Terry Puteri terryputeri 5 Poltak Hotradero hotradero sitti.co.id
  • 20. Travel No Name Twitter account 1 Bondan Winarno PakBondan 2 Nicholas Saputra nicsap 3 Glenn Fredly GlennFredly 4 Dede Yusuf dedeyusuf_1 5 Moza Pramita MozaPramita Fashion No Name Twitter account 1 Iwet Ramadhan iwetramadhan 2 Ayu Utami ayutami 3 Dian Ayu Lestari DianAyuLestari 4 Sitta Karina sittakarina 5 Moza Pramita MozaPramita Gadget No Name Twitter account 1 Andrew Kaskus adarwis 2 Derry Dionne derrydion 3 Hasyim Rizky Isfandiari hasyimAMAN 4 Deddy Corbuzier corbuzier 5 Bisri Mustova masova Full Report on Volume / Frequency, Relevance, Attributes and Sitti Score, For Your Brand or Other Brands can be obtained by contacting: PT SITTI TEKNOLOGI INDONESIA GRHA TIRTADI Jl. Senopati No. 71 – 73, Kebayoran Baru Jakarta Selatan – 12190 Indonesia Telp. 021 – 5204188 E-mail : info@sitti.co.id / riana@sitti.co.id / indira@sitti.co.id / rizki@sitti.co.id sitti.co.id