1. Kent Adult Social Services
Co-ordination
8 www.kent.gov.uk/socialcare * social.services@kent.gov.uk ( 08458 247 100

2. Kent Adult Social Services
• Once a client is assessedby the Assessment and Enablement Team
as needing a long term service they are given a Personal budget and
then transferred to the co-ordination team.
•Cost Setting Guidance Form is completed by the Assessment and
Enablement Case Manager and the Finance and Benefit Officer visits
to confirm any possible client contribution.
•They are then allocated to a Case Manager, Co-ordinator, Co-
ordination Employment Support Worker or Broker in the Co-
ordination team.
•Client chooses as part of the Support Plan what, how and by whom
the service will be delivered within the preset budget set by the
Assessment and Enablement team. This can be planned with
support from friends and family, Case Manager, Co-ordination
Employment Support Worker or a Broker.

3. Kent Adult Social Services
• Following Broker assistance the support plan is sent to the co-ordination
team for approval.
• The support plan and personal budget will be finalised, authorised and
service user informed by letter of the proposed budget / contribution and
then the appropriate services or funding can be put into place.
• Co-ordination Employment Support Worker or Case Manager completes
the Direct Payment Form (DP1) setup and associated paperwork. The
Direct Payment Agreement is signed by the Social Services representative
and the service user.
• The client’s Support Plan is reviewed annually or when required, to
determine if their needs are still being met and the plan can be revised as
necessary using the Positive Risk Policy guidelines.
• The Co-ordination team will also complete a Direct Payment Finance
Review Form (DP4) , 3 months following setup then depending on the
regularity on the Direct Payment Risk matrix assessment, either 3, 6, 12
months.

4. Kent Adult Social Services
Support Plan
Questions on the Support Plan: Family and friends
What is important to you?
Social Activities
Support with
personal care
Pets Carers I trust and feel
comfortable with
Respect To be able to do
things when I want to

5. Kent Adult Social Services
Questions on the Support Plan continued:
What do you want to change or improve in
your life?
To give my wife a break
from caring for me.
To choose who
supports me.

6. Kent Adult Social Services
Questions on the Support Plan continued:
To get out of the
house and socialise.
To choose where I go
for respite care.

7. Kent Adult Social Services
Questions on the Support Plan continued:
How will you be supported and are you
employing anyone to provide your support?
• I will employ a Personal Assistant and/or have an
agency to help with my assessed needs.
• I will be supported by agency staff provided and
managed by Kent Adult Social Services
• My family will take me to the day centre once a
week.
• I will go to a care home for 2 weeks to give my
husband / wife a rest from caring for me.

8. Kent Adult Social Services
Questions on the Support Plan continued:
How will you stay safe and well?
Spare keys
Internet
Emergency
support
Lifeline
Compromise Long term
planning

9. Kent Adult Social Services
Questions on the Support Plan continued:
Does the support cost more than the money in your
estimated personal budget?
How much does each service cost? If there is not enough funds
how will you pay the difference?
How do you receive the money in your personal
budget?
• Direct Payments through a bank account or Kent Card
• Budget and / or support managed by KASS
• Budget managed by an independent organisation
• Combination

10. Kent Adult Social Services
Questions on the Support Plan continued:
Knowledge /
Choice Information
Fear of
Finance Challenges change
Process
Responsibility
Availability

11. Kent Adult Social Services
Direct Payments
A way of empowering people to manage
their own care and personal budgets.
Paid into a clients own bank account or
onto a Kent Card which operates like a
normal visa card.
The client is responsible for managing the
money and using it as agreed by Kent Adult
Social Services as per the support plan. The
accounts are audited regularly.

12. Kent Adult Social Services
Direct Payments mean
• Personalised packages
• Choice
• Pay as you go

13. Kent Adult Social Services
Co-ordination Employment Support Workers
and Brokers offer the following support with:
• Personal Assistant recruitment,
interviewing, selection and retention of
staff, ensuring advice, guidance and
paperwork is in line with employment
legislation. This can include assistance with
employment checklists, Contract of
Employment, policies, procedures etc….

14. Kent Adult Social Services
So........
Personal Budgets
empower people to
make their own
choices about how
they spend their time,
what they do and the
type of support they
would like.
Basically, they keep control over their own lives,
which is something that most of us take for granted.