Chester County SHRM Respect Model Presentation 2-25-11
1. Increasing Employee Engagement by Fostering a Culture of RESPECT ™ by Dr. Paul Marciano Chester County SHRM February 25, 2011 Whiteboard, LLC Maximizing Human Capital
2. Work Ethic – Fixed or Fixable? Fixed Internal Got it or don’t Fixable Environment Potential for it
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6. Published in The New Yorker 4/19/2010 by Farley Katz "It's the only way I can get myself out of bed in the morning."
17. Engagement Behaviors 1 2 3 4 5 Creates the mess Walks past mess without thought Hopes not to see it, will clean-up if personal benefit Cleans-up what he/she sees Helps clean-up, fix & prevent
40. WHITEBOARD, LLC Maximizing Human Capital through Targeted Behavioral Solutions Paul L. Marciano, Ph.D. 908.268.7272 [email_address] www.paulmarciano.com
Notas del editor
If we don’t know what we’re trying to motivate employees toward, then how can we put programs/interventions move them toward it? Yet, rarely does anyone even ask that question – all I hear is “We want more motivated employees!”
Caution Will Rogers
Ellen Langer at Harvard and Chixamiyha at Chicago – ‘withitness”
If a diamond is a girl’s best friend, then engaged employee’s are a companies greatest asset