Blackberry userguide

Blackberry User Guide

IT& Automation © Ispat

Welcome to Blackberry

To begin your blackberry device, you must setup and turn on the
device, connect to the wireless network, and setup your supported
email account.

You can also choose to install the blackberry Desktop software so
that you can connect your device to your computer for data
synchronization and charging.


Setting of Device:
Insert the SIM card:
Your SIM card contains important information about your wireless service. Your SIM card
might be inserted already.

 Press the battery cover and release button,

 Side off the battery cover,

 If the battery is inserted remove it,

 Hold the SIM card with the metal contacts facing down so that the notches on the
card align with the notches on your device,

 Slide the SIM card in to the holder,

 Continue to slide the SIM card in to the holder until it stops,

 To remove the SIM card, press gently on the top of the SIM card and slide it out of
the holder.


Insert the battery :

 Press the battery cover release the button.
 Slide off the battery cover.
 Insert the battery so that connectors on the battery align with connectors on your
device.
 Replace the battery cover.

Note:
When you turn on the device, device will conform the date and time dialog box
appears. If the date and time are incorrect, click Edit. See “Set the date and time “
Set the date and time. If the date and time are correct, then press OK.


Message Setting


Send email Messages:
You must set up a supported email account to use with your device with before you can
send and receive email messages.

 Choose your email setup option.
 In the messages list, click the Track-pad, Click Compose Email.
 In the ‘To field’, add the email address or a contact name.
 In case if you do not know the email address, there is a look up option available. On selecting ‘Lookup’
you can get the desired email address.
 Type a message.
 Click the Track-pad.
 Click Send.

Send PIN Message:
A personal identity number (PIN) uniquely identifies each blackberry device on the network. If you know the
PIN of another Blackberry device user, you can send a PIN message to that user
To find your PIN, in the device Click Status:
In the message list, click the Track-pad, Click compose PIN,
 In the To field, type the PIN or a Contact name,
Type a massage,
 Click the Track-pad,
 Click Send.


Send SMS (text) Messages
 In the message list, click the Track-pad,
 Click compose SMS,
 Click [Use Once],
 Click SMS,
 Type an SMS- compatible phone number/ or choose from saved contacts,
 Click the Track-pad, Click Continue,
 Type a message,
 Click the Track-pad, Click Send,

Add Contacts
 In the address book , Click the Track-pad
 Click the Menu key
 Click the NEW Contact.
 Type the Contact information.
 Click the Track-pad
 Click Save.


Send MMS (Multimedia) Messages
 In the message list, click the Track-pad.

 Click compose MMS
 Click [Use Once]
 Click MMS
 Select a sending method for your MMS message
 Type an MMS compatible phone number or an email message
 Click Continue
 Type a massage
 Click Attach address, Attach Appointment, OR Attach Picture
 Click Continue
 Click Send


Lookup
Blackberry has a feature called ‘Lookup’ which can provide you with a person’s contact
details like email address, phone number, PIN number, etc. These details have been
synchronized with Lotus Contacts, so please update the relevant information in Lotus.
Step-by-step procedure for looking up a person’s details is mentioned below:
Email Lookup:
 Click the Menu key.
 Click compose email.
 Type the name in ‘To’ field.
 Select ‘Lookup’ for retrieving matching list.
Contact Lookup:
 Press the menu key.
 Scroll down and click ‘View contact’.
 This will give you the person’s email address, mobile number, PIN number of the
device, etc.


Set a Device Password
 In the device option , Click the Track-pad
 Click the General Setting.
 Set the password field to Enabled.
 Set the other security option.
 Click the Track-pad, Click Save.
 Type a device password.
 Retype a device password.
 Click the Track-pad and your password is set.

Lock and unlock the device
 With a device password set, on the home screen, Click Lock.
 To unlock your device, on the Lock screen, roll the Track-pad.
 Click Unlock.
 Type the Password, Press the Enter key.


Set the Date and Time
 In the device option, click the Date/Time.
 Set the Time Zone Option.
 Set the Time zone field.
 Clicks update Time.
 Click Save.

Enable Profiles
In the profiles list, click a notification profile, Click Enable.


Blackberry Messenger


Welcome to Blackberry Messenger
Blackberry Messenger enables you to chat with other Blackberry wireless
device users in real time using your Blackberry device. To use Blackberry
Messenger, you must have the Blackberry Messenger program installed
on your device.

Log in to Blackberry Messenger:

First time users of Blackberry Messenger must specify a display name
that identifies them to other users. They must also create the Password.
After creating a display name and password, you are logged in
automatically, when your Blackberry device turn on, and connected to the
wireless network.


Add the Contact Manage groups
 To add a group from your contact list.
 On the Contact List screen, Click the Track pad
 Click add a Contact.
 Clicks add group.
 Click [Use Once].
 Type a name.
 Click Request by E mail or PIN.
 Click OK
 Type an email address or PIN.
 Press the Enter key. To Move contact one group to another
 Add a message.  Click the Contact from your contact list screen.
 Click OK.  Click Move.
 Select a group.
Manage contacts
 To remove a contact from your contact list.
 Click the contact on the Contact list screen.
 Click delete Contact.
 Click delete.


To Remove a contact group End Conversation
 Click a group name from your contact list screen.  Click the Track-pad

 Click delete group.  Click end Conversation.

 Click delete. Set your Availability Status
Send an Instant Message  Click the track wheel on the contact list screen.

 Click the Contact from your contact list screen.  If your status is currently “Available “.

 Click Start Conversation.  Click Available

 Type a Message.  If your Status is currently “Unavailable”.

 Press the Enter key.  Click Unavailable.
 Click OK
Open an existing Conversation
 On the contact list screen. Set your Availability alert
 Click a Contact.  To receive notification when a contact is available

 Click open Conversation.  Click an Unavailable contact on the contact list
screen.
 Click Set Alert to turn on availability alert.
 Click invite to invite additional users.
 Click Clear Alert to turn off availability alert.


Transfer Contacts from Device to Outlook


Procedure to Transfer the Mobile Contacts to MS Outlook
Connect you HH with your desktop Manager in your PC. If you device is connected with
BES server then you need to turn off wireless synchronization.
1. In the installed Blackberry Manager software in your PC / laptop click Synchronize button on
Desktop Manager,


2. Click on Configuration Tab then click on Configure Synchronization. Before selecting
configuration click on reset configuration.


3. Click on Choose under Address Book (on the right side of the pop up window).


4. Please click what you want to do shown in the below picture


5. Click on you organizer apps (like, MS outlook, Lotus notes etc)
  Select desired apps  select Synchronization and click OK twice go back to Synchronize tab 
click on Synchronize Now.
 6.The above setup for transfer the Blackberry Handel Contacts to MS outlook procedure. Reference of
the above 4 picture if select the Tow way sync the Data will flow in booth the side (Outlook  BB
Handel.)
 Blackberry Handset Problems:
 1.Network Selection is not automatically picking up.
 2.Handset is very slow.
 3.If mail sent by blackberry, is not going properly. The same mail is showing in the handset is sent, but
the mail are not sent.
 4.Some times sent mails are received after 3 or 4 days. And the same mails are visible in the inbox twice.
 Action:
 1.Check the handset Menu Option Network and select Network as Manual and select your
network (IDEA).
 2.Handset is slow.
 3.To do so go to Address Book -> click Menu -> Options -> Wireless Synchronization: No -> click Menu
and Save the changes.


Frequently Asked Questions
How do I compose an email or PIN message from the To screen?

 To compose a message .
 Click [Use Once] the Track-pad.
 Click Email or PIN or incase if email address is not known select ‘Lookup’
 Type an email address or a PIN.
 Click Continue.

To add multiple recipients to your message,
 Click Add To, Add Cc, or Add Bcc.
 Click Continue.


Why can’t I send messages?
 Verify that you are in a wireless coverage area and that your BlackBerry® device is
connected to the wireless network .

Can I stop a message from being sent?
 Yes, provided that you are not in a wireless coverage area or that your BlackBerry®
device is not connected to the wireless network. If a clock icon appears beside the
message, delete the message to stop it from being sent.
 If you are in a wireless coverage area and your device is connected to the wireless
network, messages should be sent automatically, so you cannot stop the message
from being sent.

Can I file messages?
 Yes. If you have turned on wireless email reconciliation for your BlackBerry® device,
any messages that you file on your device are also filed in your desktop email
program.


Why were some of my messages deleted from the device?

 If your BlackBerry® device memory is full, your device deletes the oldest messages
from the messages list to accommodate new ones. It does not delete saved
messages.

How do I stop email messages from being sent to my device?
 If you are using the BlackBerry Desktop Software, in the Redirector Settings tool,
clear the Redirect incoming messages to your handheld check box.
 If your BlackBerry® device is integrated with an account that uses BlackBerry
Enterprise Server™ version 4.0 or later, in the messages options, click Email Settings.
Set the Send Email To Handheld field to No.

How do I stop messages that are sent from my desktop email program
from appearing on my device?
 In the messages options, click Email Settings. Click the track-wheel. Click Folder
Redirection. Clear the check box beside the Sent Items folder.


SMS Messages

Can I verify that my SMS message has reached its recipients?
 Yes. In the device options, click SMS. Set the Delivery Reports field to On.
 When your SMS message reaches its recipient, a D appears beside the check mark in
a messages list.

Can I hide sent messages?
 Yes.
 Messages options.
 Click General Options.
 Set the Hide Sent Messages field to Yes.
 Click Save.

Why were some of my messages deleted from the device?
 If your BlackBerry® device memory is full, your device deletes the oldest messages
from the messages list to accommodate new ones. It does not delete saved
messages.


Attachments
How do I view password-protected file attachments?
 On the attachment screen,
 Click the file name.
 Click Password.
 Type the password.

Can I set the amount of memory that my device uses for file attachments?
 Yes. In the open attachment, click the Track-pad. Click Options. Set the Cache Size
field.

How do I change how file attachments are displayed?
 Click Options.
 Set the Font Family and Font Size fields.
 Click Save.


Phone

How do I make calls from the Home screen?
 In the phone options,
 Verify that the Dial From Home Screen field is set to ‘Yes’.
 Click Save
Please Note: You can make calls from the Home screen, but you cannot use Home
screen shortcuts.

How do I edit the phone number to which my calls are forwarded?
 To edit a call forwarding phone number that you have added, delete the current phone
number and type a new phone number.

Can I set the phone to display frequently called numbers?
 Yes. You can set the phone to display a list of frequently or recently called numbers
instead of call logs. In the phone options, click General Options. Set the Phone List
View field.


How do I stop my device from answering or ending calls automatically?
 If you use a holster with your BlackBerry® device, you can set how calls are handled
when you insert or remove your device from the holster.

To stop your device from answering calls automatically when you remove
it from the holster, in the phone options,
 Set the Auto Answer .
 Calls field to No.
 Click Save.

To stop your device from ending calls automatically when you insert it in
the holster,
 Phone options.
 Set the Auto End Calls field to “No”
 Click Save.


Contacts

How do I add multiple contacts with the same name to my contact list?
 In the address book options,
 Set the Allow Duplicate Names field to Yes,
 Save the changes.

Can I clear all the categories that apply to a contact, task, or memo?
 Click Categories.
 Click Clear Selection.

How do I know how many contacts, calendar entries, tasks, or memos I
have saved?
 In the address book, calendar, tasks, or memo options, the Number of Entries field
displays how many contacts, calendar entries, tasks, or memos are saved.


Calendar

How do I expand the number of hours that are shown in the calendar?
 In the calendar options.
 Set the Start Of Day and End Of Day fields.

How do I scroll through the calendar in each view?
In Day view,
 Roll the Track-pad .
 Roll the Track-pad
 Select a day in the navigation bar.
 Click the track-wheel to view the selected day.
 Hold the Alt key and roll the track-wheel to move from one day to the next.
In Week view,
 Roll the Track-pad.
 Hold the Alt key and roll the track-wheel to move horizontally through the days of the
week.


Can I set a snooze time for task and calendar reminders?
 Yes.
 In the tasks or calendar options,
 Set the Snooze field.
 Click Save .

Can I show tasks in the device calendar?
 Yes.
 Select calendar options,
 set the Show Tasks field to Yes.

Can I set a snooze time for task and calendar reminders?
 Yes.
 Select tasks or calendar options.
 Set the Snooze field.
 Click Save


Browser

How do I change my browser settings?
 Select the browser
 Click Options.
 Click Save.
How do I change the browser home page?
 Browser options.
 Click Browser Configuration. Home Page Address field, change the web page
address.
How do I change the type of content that the browser accepts?
 Browser options.
 Click Browser Configuration.
 Set the Content Mode field.


How do I change which browser opens when I click a link in an open
message?
 Click Device options.
 Click Advanced Options.
 Click Browser.
 Set the Default browser configuration field.

On my browser home page, when I hold the Escape button, the program closes. Can I
change this?
 Yes.
 Click Browser options.
 Click General Properties.
 Select the Prompt Before Closing Browser On Escape check box.
 A dialog box appears before the browser closes.


Do’s
 Note down your IMEI number and PIN number,
 Keep your device away from medical devices,
 Security pin code should be used to avoid misuse of your mobile phones,
 Do not put your device in contact with liquids,
 MMSs / SMSs received should be checked for their source before opening,
 Mobile phone keypad should be locked after every use,
 Delete all images, SMS /MMS from your mobile phones which you might have received or
stored. Otherwise this may land you in trouble and unwanted embarrassment,
 Anti-virus software should be loaded in the mobile phone,
 Use your mobile phone only when necessary,
 Use only approved accessories with your device,
 Maintain the prescribed distance between your device and your body,
 Turn off your device in aircrafts,
 Turn off your device in explosive environments,
 Do plug in your significant Blackberry when you see the Battery is low,
 Idea BlackBerry Helpdesk Toll Free Number 1800270123.


Don’ts
 Do not put your device in contact with liquids,
 Do not put your device in contact with magnets. Your device might produce loud
sounds,
 Do not use your device while driving,
 Do not use your device while refueling,
 Do not use or store your device in extreme temperatures,
 Do not handover your mobile phone to unauthorized service centers, to avoid
CLONING,
 Don't give me ambiguous information (160 Character is not a lot!) in a text message
or information impossible to understand because it’s in texting gibberish. Test your
messages to be sure that a recipient understands them and they are crystal clear,
 Don't use just mobile as a stand-alone medium,
 Don’t Use WAP Browser on your Blackberry Handheld, its chargeable,
 Do not use BlackBerry device as a modem, as it is not covered under the default plan
and chargeable@2p/kb,
 Don’t destroy all accessories of your Blackberry Handheld.( It’s a Ispat Industries Ltd.
Property),
 Do not keep your Blue Tooth open at all times-you may receive unwanted images and
viruses.


Thank You…

Blackberry Helpdesk@Ispat


Blackberry userguide

Recommended

Recommended

More Related Content

Similar to Blackberry userguide

Similar to Blackberry userguide (20)

Recently uploaded

Recently uploaded (20)

Blackberry userguide