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1 de 32
RE-THINKING THE FUTURE OF PUBLIC RELATIONS
2015
ABOUT US
BOSTON-BASED (with aggressive expansion plans)
mid-sized PR and digital media agency, 60+ employees
AWARD-WINNING COMMUNICATIONS
earned, owned, shared and select paid media plus
visual integration for better storytelling
DATA-DRIVEN COMMUNICATION PROGRAMS
that map to business objectives and align to a
customized measurement methodology that fuels
critical KPI metrics
AN EMPLOYEE FRIENDLY CULTURE
focused on programs that drive employee growth,
recognition and collaboration
2
OUR EXPERTISE
3
HEALTHCARE PRCONSUMER TECH PRTECHNOLOGY PR
PAN WORKS WITH THE BEST
4
BEST IN BOSTON
5
CONNECTED TO THE WORLD
PAN’S GLOBAL SERVICES OFFER OUR CLIENTS THE FLEXIBILITY TO WORK WITH BEST-OF-BREED PARTNER AGENCIES OR A GLOBAL NETWORK THAT
PROVIDES ACCESS TO EXPERTS IN MORE THAN 70 COUNTRIES. BELOW ARE SOME CLIENTS WHERE WE SERVE AS THE LEAD AGENCY FOR GLOBAL PR
AND MARKETING.
INFLUENCERS TO ENGAGE
7
Anton Chuvakin
Research Vice President at Gartner for
Technical Professionals (GTP) Security and Risk
Management group.
Dr. Eric Cole
Cybersecurity professional, instructor and
keynote speaker with over 20 years of
experience. He is a senior fellow with SANS and
a security consultant, tweeting about
cybersecurity and cyberdefense.
Rick Holland
Rick Holland is a principal analyst at Forrester
Research, where he serves Security & Risk
Professionals.
Lawrence Orans
Research VP at Gartner whose coverage
includes strategies for protecting against
advanced targeted threats.
Ken Westin
Security analyst at TripWire, Security and privacy
consultant. His endpoint security research and
tools are included in the Certified Ethical Hacker
training materials.
Brian Krebs
Renowned security blogger. Writes about
cybercrime. Author of 'Spam Nation', a NYT
bestseller. Wrote for The Washington Post.
Christopher Soghoian
Researcher and activist, working at the
intersection of technology, law and policy.
Principal Technologist with the Speech, Privacy
and Technology Project at the American Civil
Liberties Union. Tweets about privacy, security
and cryptography to 43.2K followers.
AN ENGAGED LEADERSHIP GROUP
8
PHIL NARDONE
President
& Founder
MARK NARDONE
Executive
Vice President
Biz Dev. & Marketing
ELIZABETH FAMGLIETTI
Senior Vice President
Human Resources
GARY TORPEY
Senior Vice President
Finance
A TEAM OF SEASONED EXPERTS
9
DAN MARTIN
Vice President
LISA ASTOR
Vice President
LAUREN ARNOLD
Vice President
GENE CAROZZA
Vice President
DARLENE DOYLE
Vice President
DAVID SAGGIO
PANDigital Director
SUSAN FRECHETTE
Social/Digital Strategist
JENNIFER BONNEY
Creative Director
TIM MUNROE
Vice President
Business Development
AGENCY SNAPSHOT
• Best year in the agency’s 20-year history with 2014 at $7.8M in annual
revenues and 2015 revenues targeted at $10M
• Revenue grew 28 percent in 2014
• Headcount currently at 60+ and growing, representing a 20% increase
from previous year
• PAN’s organic growth exploded by 70 percent in 2014 largely due to
additional services such as sharable content, social development and
influencer relations
10
$7.8M
IN ANNUAL REVENUE
28%
REVENUE GROWTH
in 2014
70%
INCREASE IN
ORGANIC GROWTH
in 2014
PAN OVER THE LAST DECADE
11
10th
Anniversary
Work from
home policy
First CMO
Round Table
PAN Rebrands
Move to Boston
$7.8M
IN ANNUAL REVENUE
SOME OF OUR 2014 CLIENT WINS
12
HEALTHCARE PR
CONSUMER PRTECHNOLOGY PR
• New Business Close Rate of more than 60%
• More than $2.5 Million in new business
• Agency’s first Million Dollar account win
• 43 long term wins
HOW WE ARE CONTINUING TO GROW
• Pursuing an agency acquisition strategy that looks West
• Evaluating a resource model in NYC (via hiring, acquisition, etc.)
• Enhancing our engagement with independent
global PR networks
• Developing and enhancing new services such
as PANDigital
• Attracting seasoned talent across integrated communications
• Continuing to win new business opportunities
with a laser focused approach
• Developing organic opportunities throughout
the client base leveraging analytics, digital and
social offerings
13
6
7.8
10
2013 2014 2015
PAN Revenue
(in millions)
MOVING TO THE INTEGRATED MODEL
14
EARNED MEDIA
MEDIA RELATIONS
BLOGGER RELATIONS
INFLUENCER RELATIONS
SOCIAL MEDIA
FACEBOOK
TWITTER
LINKEDIN
YOUTUBE
PINTEREST
INSTAGRAM
VINE
OWNED CONTENT
BRAND MESSAGING
EMPLOYEE STORIES
CUSTOMER STORIES
WEBINARS, VIDEOS
WEBSITE
BLOG
PAID MEDIA
FACEBOOK SPONSORED POSTS
SPONSORED TWEETS
TWITTER CARDS
LEAD GENERATION
OUTBRAIN
[ANALYTICS, DATA INSIGHTS, PANOPTIC]
15
SAMPLE BRANDED CONTENT
16
A holistic method combining data-driven insight with reporting to provide clients with a richer
understanding of the quantitative and qualitative successes of their programs
17
OUR VOICE IN THE INDUSTRY
18
Beware the Rise of Crowdsourced Content Posing
as Journalism by Phil Nardone on Jan 8, 2014
Taco Bell’s ‘Blackout’ Offers New
Paths for Digital Marketing
DEVELOPING OUR TALENT
19
• Overall headcount grew by 20
percent in 2014
• An HR team that fosters a positive
environment rich with career
development opportunities
• Weekly HOW
• PANtastic Award
• A dedication to work-life balance
• Employee events every quarter
• PAN Ambassador program
A VIBRANT CULTURE
20
INDUSTRY RECOGNITION
21
BOSTON’S BEST PLACES TO WORK (BOSTON BUSINESS JOURNAL) I HOLMES WORLD PR REPORT I 8 BELL RINGER AWARDS (2015) I
TWITTER COMMUNICATIONS CATEGORY AWARD WINNER (PRNEWS DIGITAL AWARDS) I PAN RANKED 12 ON THE BBJ LIST OF LARGEST
PUBLIC RELATIONS FIRMS IN MASSACHUSETTS
NAMED PR
CHAMPION
CASE STUDIES
22
A WHOLE NEW WAY OF DOING THINGS CASE STUDY
TARGET
Introduced Integrate to the marketing audience by taking a
unified four-pronged approach of targeted media relations,
strategic analyst and influencer engagement, compelling content
development and a strong customer reference program.
ENGAGE
Took a laser-focused approach of an 80/20 split between
marketing trades and business press resulting in great
momentum building for Integrate.
AMPLIFY
Converted key analysts and influencers into influential Integrate
evangelists by thoughtful and regular social media engagement.
100+ PLACEMENTS
IN BUSINESS AND MARKETING PUBLICATION IN ONLY
8 MONTHS INCLUDING FORBES, VENTURE BEAT,
FORTUNE, INVESTOR’S BUSINESS DAILY,
ADEXCHANGER, CMSWIRE & ENTREPRENEUR
DROVE QUALIFIED
LEAD
THE VENTURE BEAT ARTICLE RESULTED IN 4
DIRECT LEADS
10+ THOUGHT
LEADERSHIP BYLINES
POSITIONING INTEGRATE EXECUTIVES AS
INDUSTRY LEADERS
MAXIMIZING THE FIRST 30 DAYS
TARGET
Kick-start the association between the Black Duck brand
and IT security with an aggressive, yet structured program
of media and influencer education.
ENGAGE
Deliver thoughtful Black Duck commentary, compelling
content and unique insights that highlight the company’s
deep expertise in open source security.
AMPLIFY
Guide media perceptions and understanding of open
source security and Black Duck’s important role within the
space. Maintain momentum with steady stream of media
interviews and strategic, on-message coverage.
10TOP TIER IT SECURITY MEDIA
OPPORTUNITIES (INTERVIEWS AND
BYLINES) IN THE FIRST MONTH
1.5MTOTAL UNIQUE VISITORS PER MONTH
FEATURE COVERAGE: CSO, DARK READING,
HACKSURFER, IDG, SC MAGAZINE
100%PROACTIVE, CREATIVE
MEDIA OUTREACH. NO
NEWS, NO PROBLEM!
CASE STUDY
100%YEAR-OVER-YEAR
INCREASE IN MEDIA
COVERAGE
LOOP: MOBILE PAYMENTS MARKET REALIZED
TARGET
Loop releases world’s first secure mobile wallet
accepted virtually everywhere to consumers
ENGAGE
Share the news on top business, technology and
consumer press
AMPLIFY
News shared on business sites such as ABC News,
Boston Globe, Yahoo! Tech and Forbes, as well as top
technology-trade publication such as Tech Crunch,
Engadget and GigaOM.
35BRIEFINGS
91UNIQUE ARTICLES
27BUSINESS PRESS FEATURES AROUND
MOBILE PAYMENTS MARKET
CASE STUDY
2.5MIMPRESSIONS
CASE STUDYTANGOE, INC. : STANDING OUT FROM THE CROWD
TARGET
Position Tangoe as an organization with a long history of
successful customer deployments, recurring revenue and a
vision that will lead the Telecom Expense Management
marketplace while going public
ENGAGE
Establish Tangoe CEO Al Subbloie as an industry thought leader,
market visionary and executive that has a focused approach to
the continued growth of Tangoe, Inc.
AMPLIFY
Secure a three-and-a-half-minute interview on FOX Business live
from the NASDAQ building immediately following the ringing of
the closing bell, and participate in a recorded interview with NPR
and the Connecticut Post
RE-FRAMING ARIBA
TARGET
Reposition a company from a dot-com player to C-level exposure
beyond its previous focus of spend management
ENGAGE
PAN broadened messaging from procurement to a “Networked
Economy” and created significant market visibility with cloud-
based offering while increasing presence in business-level
outlets around B2B collaboration.
AMPLIFY
Targeted influential CFOs, PAN convened Fortune 500 CFOs,
academia, SMEs and began a series of events to reach them with
Ariba’s new messaging. PAN also developed assets appealing
directly to this audience and CIOs to encourage dialogue and to
facilitate engagement with Ariba’s sales team.
MEDIASECURED SIGNIFICANT BUSINESS PRESS THAT FOCUSED ON SHIFTING
THE MINDSET OF CFOS W/ SPEND MANAGEMENT, INCLUDING THE
NEW YORK TIMES, FORBES, THE WALL STREET JOURNAL.
ACQUISITIONPAN CREDITED AS SERVING AS A CATALYST IN THE $4.3 BILLION
ACQUISITION OF ARIBA BY SAP. THIS ULTIMATELY LED TO SAP
REACHING OUT TO PAN TO SUPPORT IT’S CLOUD INITIATIVE.
CASE STUDY
28
JACKBE: HOW WE DID IT
TARGET
Earning trust among prolific influencers,
media and analysts to ensure the launch of
JackBe’s new Business Intelligence software
Presto 3.2 resonated through both traditional
and social channels.
ENGAGE
Implemented an integrated PR program
focused on extending JackBe’s thought
leadership and core messaging across
multiple channels and into new areas to
engage key influencers by hosting webinars,
creating digital content, and media outreach.
AMPLIFY
Secured coverage on FastCompany.com and
Entrepreneur.com, both key target
publications, and the result of a multi-tiered
media relations campaign.
550
TWEETS OF COVERAGE
12% INCREASE
IN WEB TRAFFIC TO JACKBE.COM
245SHARES ON LINKEDIN
CASE STUDY
128SHARES ON FACEBOOK
OUR IMPACT
29
PAN has helped many of our emerging company clients successfully execute on their exit strategies; resulting in over $4B in
marketing-specific acquisitions.
Terms not Disclosed
Acquired for $400M
Acquired for $600M
Acquired for $1.5B
Terms not Disclosed
30
CONTACT INFORMATION
PAN Communications
255 State St.
Boston, MA 02109
617.502.4300
www.pancommunications.com
Contact:
Mark Nardone
Executive Vice President
617.502.4311
mnardone@pancomm.com
31
About PAN

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About PAN

  • 1. RE-THINKING THE FUTURE OF PUBLIC RELATIONS 2015
  • 2. ABOUT US BOSTON-BASED (with aggressive expansion plans) mid-sized PR and digital media agency, 60+ employees AWARD-WINNING COMMUNICATIONS earned, owned, shared and select paid media plus visual integration for better storytelling DATA-DRIVEN COMMUNICATION PROGRAMS that map to business objectives and align to a customized measurement methodology that fuels critical KPI metrics AN EMPLOYEE FRIENDLY CULTURE focused on programs that drive employee growth, recognition and collaboration 2
  • 4. PAN WORKS WITH THE BEST 4
  • 6. CONNECTED TO THE WORLD PAN’S GLOBAL SERVICES OFFER OUR CLIENTS THE FLEXIBILITY TO WORK WITH BEST-OF-BREED PARTNER AGENCIES OR A GLOBAL NETWORK THAT PROVIDES ACCESS TO EXPERTS IN MORE THAN 70 COUNTRIES. BELOW ARE SOME CLIENTS WHERE WE SERVE AS THE LEAD AGENCY FOR GLOBAL PR AND MARKETING.
  • 7. INFLUENCERS TO ENGAGE 7 Anton Chuvakin Research Vice President at Gartner for Technical Professionals (GTP) Security and Risk Management group. Dr. Eric Cole Cybersecurity professional, instructor and keynote speaker with over 20 years of experience. He is a senior fellow with SANS and a security consultant, tweeting about cybersecurity and cyberdefense. Rick Holland Rick Holland is a principal analyst at Forrester Research, where he serves Security & Risk Professionals. Lawrence Orans Research VP at Gartner whose coverage includes strategies for protecting against advanced targeted threats. Ken Westin Security analyst at TripWire, Security and privacy consultant. His endpoint security research and tools are included in the Certified Ethical Hacker training materials. Brian Krebs Renowned security blogger. Writes about cybercrime. Author of 'Spam Nation', a NYT bestseller. Wrote for The Washington Post. Christopher Soghoian Researcher and activist, working at the intersection of technology, law and policy. Principal Technologist with the Speech, Privacy and Technology Project at the American Civil Liberties Union. Tweets about privacy, security and cryptography to 43.2K followers.
  • 8. AN ENGAGED LEADERSHIP GROUP 8 PHIL NARDONE President & Founder MARK NARDONE Executive Vice President Biz Dev. & Marketing ELIZABETH FAMGLIETTI Senior Vice President Human Resources GARY TORPEY Senior Vice President Finance
  • 9. A TEAM OF SEASONED EXPERTS 9 DAN MARTIN Vice President LISA ASTOR Vice President LAUREN ARNOLD Vice President GENE CAROZZA Vice President DARLENE DOYLE Vice President DAVID SAGGIO PANDigital Director SUSAN FRECHETTE Social/Digital Strategist JENNIFER BONNEY Creative Director TIM MUNROE Vice President Business Development
  • 10. AGENCY SNAPSHOT • Best year in the agency’s 20-year history with 2014 at $7.8M in annual revenues and 2015 revenues targeted at $10M • Revenue grew 28 percent in 2014 • Headcount currently at 60+ and growing, representing a 20% increase from previous year • PAN’s organic growth exploded by 70 percent in 2014 largely due to additional services such as sharable content, social development and influencer relations 10 $7.8M IN ANNUAL REVENUE 28% REVENUE GROWTH in 2014 70% INCREASE IN ORGANIC GROWTH in 2014
  • 11. PAN OVER THE LAST DECADE 11 10th Anniversary Work from home policy First CMO Round Table PAN Rebrands Move to Boston $7.8M IN ANNUAL REVENUE
  • 12. SOME OF OUR 2014 CLIENT WINS 12 HEALTHCARE PR CONSUMER PRTECHNOLOGY PR • New Business Close Rate of more than 60% • More than $2.5 Million in new business • Agency’s first Million Dollar account win • 43 long term wins
  • 13. HOW WE ARE CONTINUING TO GROW • Pursuing an agency acquisition strategy that looks West • Evaluating a resource model in NYC (via hiring, acquisition, etc.) • Enhancing our engagement with independent global PR networks • Developing and enhancing new services such as PANDigital • Attracting seasoned talent across integrated communications • Continuing to win new business opportunities with a laser focused approach • Developing organic opportunities throughout the client base leveraging analytics, digital and social offerings 13 6 7.8 10 2013 2014 2015 PAN Revenue (in millions)
  • 14. MOVING TO THE INTEGRATED MODEL 14 EARNED MEDIA MEDIA RELATIONS BLOGGER RELATIONS INFLUENCER RELATIONS SOCIAL MEDIA FACEBOOK TWITTER LINKEDIN YOUTUBE PINTEREST INSTAGRAM VINE OWNED CONTENT BRAND MESSAGING EMPLOYEE STORIES CUSTOMER STORIES WEBINARS, VIDEOS WEBSITE BLOG PAID MEDIA FACEBOOK SPONSORED POSTS SPONSORED TWEETS TWITTER CARDS LEAD GENERATION OUTBRAIN [ANALYTICS, DATA INSIGHTS, PANOPTIC]
  • 15. 15
  • 17. A holistic method combining data-driven insight with reporting to provide clients with a richer understanding of the quantitative and qualitative successes of their programs 17
  • 18. OUR VOICE IN THE INDUSTRY 18 Beware the Rise of Crowdsourced Content Posing as Journalism by Phil Nardone on Jan 8, 2014 Taco Bell’s ‘Blackout’ Offers New Paths for Digital Marketing
  • 19. DEVELOPING OUR TALENT 19 • Overall headcount grew by 20 percent in 2014 • An HR team that fosters a positive environment rich with career development opportunities • Weekly HOW • PANtastic Award • A dedication to work-life balance • Employee events every quarter • PAN Ambassador program
  • 21. INDUSTRY RECOGNITION 21 BOSTON’S BEST PLACES TO WORK (BOSTON BUSINESS JOURNAL) I HOLMES WORLD PR REPORT I 8 BELL RINGER AWARDS (2015) I TWITTER COMMUNICATIONS CATEGORY AWARD WINNER (PRNEWS DIGITAL AWARDS) I PAN RANKED 12 ON THE BBJ LIST OF LARGEST PUBLIC RELATIONS FIRMS IN MASSACHUSETTS NAMED PR CHAMPION
  • 23. A WHOLE NEW WAY OF DOING THINGS CASE STUDY TARGET Introduced Integrate to the marketing audience by taking a unified four-pronged approach of targeted media relations, strategic analyst and influencer engagement, compelling content development and a strong customer reference program. ENGAGE Took a laser-focused approach of an 80/20 split between marketing trades and business press resulting in great momentum building for Integrate. AMPLIFY Converted key analysts and influencers into influential Integrate evangelists by thoughtful and regular social media engagement. 100+ PLACEMENTS IN BUSINESS AND MARKETING PUBLICATION IN ONLY 8 MONTHS INCLUDING FORBES, VENTURE BEAT, FORTUNE, INVESTOR’S BUSINESS DAILY, ADEXCHANGER, CMSWIRE & ENTREPRENEUR DROVE QUALIFIED LEAD THE VENTURE BEAT ARTICLE RESULTED IN 4 DIRECT LEADS 10+ THOUGHT LEADERSHIP BYLINES POSITIONING INTEGRATE EXECUTIVES AS INDUSTRY LEADERS
  • 24. MAXIMIZING THE FIRST 30 DAYS TARGET Kick-start the association between the Black Duck brand and IT security with an aggressive, yet structured program of media and influencer education. ENGAGE Deliver thoughtful Black Duck commentary, compelling content and unique insights that highlight the company’s deep expertise in open source security. AMPLIFY Guide media perceptions and understanding of open source security and Black Duck’s important role within the space. Maintain momentum with steady stream of media interviews and strategic, on-message coverage. 10TOP TIER IT SECURITY MEDIA OPPORTUNITIES (INTERVIEWS AND BYLINES) IN THE FIRST MONTH 1.5MTOTAL UNIQUE VISITORS PER MONTH FEATURE COVERAGE: CSO, DARK READING, HACKSURFER, IDG, SC MAGAZINE 100%PROACTIVE, CREATIVE MEDIA OUTREACH. NO NEWS, NO PROBLEM! CASE STUDY 100%YEAR-OVER-YEAR INCREASE IN MEDIA COVERAGE
  • 25. LOOP: MOBILE PAYMENTS MARKET REALIZED TARGET Loop releases world’s first secure mobile wallet accepted virtually everywhere to consumers ENGAGE Share the news on top business, technology and consumer press AMPLIFY News shared on business sites such as ABC News, Boston Globe, Yahoo! Tech and Forbes, as well as top technology-trade publication such as Tech Crunch, Engadget and GigaOM. 35BRIEFINGS 91UNIQUE ARTICLES 27BUSINESS PRESS FEATURES AROUND MOBILE PAYMENTS MARKET CASE STUDY 2.5MIMPRESSIONS
  • 26. CASE STUDYTANGOE, INC. : STANDING OUT FROM THE CROWD TARGET Position Tangoe as an organization with a long history of successful customer deployments, recurring revenue and a vision that will lead the Telecom Expense Management marketplace while going public ENGAGE Establish Tangoe CEO Al Subbloie as an industry thought leader, market visionary and executive that has a focused approach to the continued growth of Tangoe, Inc. AMPLIFY Secure a three-and-a-half-minute interview on FOX Business live from the NASDAQ building immediately following the ringing of the closing bell, and participate in a recorded interview with NPR and the Connecticut Post
  • 27. RE-FRAMING ARIBA TARGET Reposition a company from a dot-com player to C-level exposure beyond its previous focus of spend management ENGAGE PAN broadened messaging from procurement to a “Networked Economy” and created significant market visibility with cloud- based offering while increasing presence in business-level outlets around B2B collaboration. AMPLIFY Targeted influential CFOs, PAN convened Fortune 500 CFOs, academia, SMEs and began a series of events to reach them with Ariba’s new messaging. PAN also developed assets appealing directly to this audience and CIOs to encourage dialogue and to facilitate engagement with Ariba’s sales team. MEDIASECURED SIGNIFICANT BUSINESS PRESS THAT FOCUSED ON SHIFTING THE MINDSET OF CFOS W/ SPEND MANAGEMENT, INCLUDING THE NEW YORK TIMES, FORBES, THE WALL STREET JOURNAL. ACQUISITIONPAN CREDITED AS SERVING AS A CATALYST IN THE $4.3 BILLION ACQUISITION OF ARIBA BY SAP. THIS ULTIMATELY LED TO SAP REACHING OUT TO PAN TO SUPPORT IT’S CLOUD INITIATIVE. CASE STUDY
  • 28. 28 JACKBE: HOW WE DID IT TARGET Earning trust among prolific influencers, media and analysts to ensure the launch of JackBe’s new Business Intelligence software Presto 3.2 resonated through both traditional and social channels. ENGAGE Implemented an integrated PR program focused on extending JackBe’s thought leadership and core messaging across multiple channels and into new areas to engage key influencers by hosting webinars, creating digital content, and media outreach. AMPLIFY Secured coverage on FastCompany.com and Entrepreneur.com, both key target publications, and the result of a multi-tiered media relations campaign. 550 TWEETS OF COVERAGE 12% INCREASE IN WEB TRAFFIC TO JACKBE.COM 245SHARES ON LINKEDIN CASE STUDY 128SHARES ON FACEBOOK
  • 29. OUR IMPACT 29 PAN has helped many of our emerging company clients successfully execute on their exit strategies; resulting in over $4B in marketing-specific acquisitions. Terms not Disclosed Acquired for $400M Acquired for $600M Acquired for $1.5B Terms not Disclosed
  • 30. 30
  • 31. CONTACT INFORMATION PAN Communications 255 State St. Boston, MA 02109 617.502.4300 www.pancommunications.com Contact: Mark Nardone Executive Vice President 617.502.4311 mnardone@pancomm.com 31

Notas del editor

  1. Deleted the clients we don’t work with anymore, added new ones.
  2. Deleted clients we don’t work with anymore, added new ones.
  3. Do we need to adjust any of these?
  4. Should we delete this?
  5. Take Susan out?
  6. Took out clients we don’t have anymore, need to add new clients.
  7. Add jackbe?