2. SUPPLY CHAIN SOLUTIONS OVERVIEW
2011 Revenue SCS Customer Profile
Supply Chain $1.61 Billion
Dedicated Contract Carriage $601 Million
Hi-Tech/Elec
Headquarters Miami Auto/Aero
CPG
Canada Toronto
Asia Shanghai Industrial
Retail
Mexico Mexico City
Other London
Food/
SCS Client Accounts 852
Bev
Retail
Total Distribution Footprint 30+ Million SF
Freight Under Management $314.5 Mllion CPG
Carriers Under Contract 1,700
Segment Service
Composition Composition
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3. WHO WE WORK WITH :: RETAIL VERTICAL
Ryder serves a diverse collection of retailers in various channels including mass
merchants, grocers and specialty retail. We are proud to support some of the
biggest retail brands in the world...all over the world.
We also support:
Lacks Home Furnshings | La Vie en Rose | RICKI’s | Cleo | The Bargain Shop
Reitmans | BootLegger | Prime Source | United Stationers | Atwoods
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4. WHO WE WORK WITH :: CPG VERTICAL
Ryder provide distribution and transportation solutions to a wide variety of the world's leading
consumer goods companies, including manufacturers and retailers of personal care, household,
and food and beverage products.
We also support:
Delphi Corporation | Domino’s Pizza | Dr. Pepper Snapple Group | Reckitt Benckiser
Georgia-Pacific | Gerber | Johnsonville Sausage | Cargill | Nestle
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5. WHO WE WORK WITH :: HIGH TECH/ELECTRONICS
Ryder serves a diverse collection of electronics manufacturers and retailers in
various channels . We are proud to support some of the biggest consumer
and retail brands in the world.
We also support: Delivering to other Top Retailers:
Lexmark | Cisco Systems | Pilot Pen Best Buy | Wal-Mart | BrandsmartUSA | The Home Depot | Do It Best
Toys ‘R Us | Foot Locker | Sav-A-Lot | Men’s Warehouse | Roots
Eddie Bauer | Jacob | Club Monaco
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6. CLIENT & INDUSTRY RECOGNITION
Widely recognized as a leading provider of logistics services, Ryder’s experience and
expertise encompasses small and large companies in virtually every industry. Ryder has
earned a reputation for world-class execution and innovation.
CLIENTS INDUSTRY TECH/OTHER
Inbound Logistics Magazine
Cisco #1 3PL Provider - 2007 to 2010 InformationWeek 500
Supplier of the Year – 2010, 2011 Leading Business User of Information
Best 3PL Provider - 11 consecutive
Best Service Logistics Supplier - Technology - 8 consecutive years
years
2011
Top 25 Greenest Logistics Providers -
Forbes
PepsiCo Best Big Companies in America - 2008
2009-2010
Supply Chain Q2 Warehouse
Excellence – 2010 Black Enterprise
Fortune Magazine
Most Admired Companies - 40 Best Companies for Diversity -
Domino’s Pizza 2008
10 consecutive years
Supply Partner Award – 2011
SupplyChainBrain Computerworld
General Motors 100 Great Supply Chain Partners Top 12 Green Users - 2008
Supplier of the Year – 2007, 2009,
– 2010, 2011
2011 Security Magazine
Logistics Management Security 500 - 2 consecutive years
Toyota Quest for Quality Award – 2009, 2010,
Supplier Diversity Award – 2012
2011
Carrier of the Year - 2011
Food Logistics Magazine
Top 70 3PL – 2009, 2011
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7. RYDER’S PORTFOLIO OF SERVICES
ORIGIN/DESTINA TIO
TRANSPORTATION DISTR IBUTION SUPPLY CHAIN
N
» Global Transportation » Order Fulfillment » Vendor & PO » Control Tower for end-
Management to-end supply chain
Management » Kitting, Packaging & management
» Dedicated Contract Assembly » Freight Consolidation
» Solutions Engineering
Carriage » Inbound Materials » Store-ready Pallet » Strategic
Management Construction Consulting/Decision
» Shipment Planning &
Execution » Value-added Services Support
» Vendor Managed
Inventory (Price Tagging, » Network Modeling
» Freight Procurement & & Optimization
Bundling)
Contract Management » Reverse Logistics » Total Landed Cost
» Deconsolidation
Services
» DC Bypass
IT SOLUTIONS
» Warehouse & Transportation Management » Inventory & Shipment Visibility Tools » Network Optimization Models
Systems
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9. GLOBAL TRANSPORTATION MANAGEMENT
Ryder currently manages in excess of $4.3 Billion in annual transportation
movement through our suite of services. We manage over 9 million shipments
through 5 global control towers and a network of 1,700 carriers.
Nuevo Laredo, Mexico
Full Service
Management
PLA N PROCURE EXECUTE
Nuevo Laredo, Mexico
» Network Design » Select Carriers » Load Planning
» Optimal Shipment
Planning » Procure Carrier » Tender & Accept
Commitments
» Mode Optimization » Control Movements
» Carrier Contract
Management
Hong Kong, China
Fort Worth, Texas
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10. DEDICATED CONTRACT CARRIAGE
Dedicated Contract Carriage (DCC) is composed of a variety of transportation solutions
form solely providing truck drivers and equipment, through complete administration and
management of goods transport. Our 650 dedicated fleets and 900 maintenance facilities
provide industry leading coverage throughout North America.
Turnkey Transportation Solution
SERVICE PROCESS SYSTEMS
Preventative Maintenance
» Onsite Fleet » Proven Safety » Web Visibility
Management, Dispatch Program
and Administration » GPS Tracking
» Continuous » Electronic Dispatch
» Driver Hiring, Training,
Testing and Improvement
Culture » Onboard
Compensation
Communications
» Programmed
Preventative
Integrated with Mfg
Maintenance & Distribution
Onboard Computers
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11. DISTRIBUTION & VALUE-ADDED SERVICES
Ryder’s North American distribution solutions include the design, implementation, and
management of warehouse operations and the distribution of products in and out of
these warehouses. Services include:
Warehouse Facilities Management – Services associated
with the operation of a warehouse facility.
Value Added
Cross-Docking – Management of continuous product flow Services:
through a warehouse that typically never enteres a storage » Product Customization &
location. Testing
» Kitting
Vendor Managed Inventory (VMI) – management of a shared » Bundling/Unbundling
warehouse facility where multiple vendors store product for » Sequencing & Line-side
one client. Assembly
» Sort & Recycle
Multi-Client/Shared Facilities – Management of a facility
» Returns Management
shared by multiple clients.
» Inventory Management
Facility Design/Network Design & Planning – Design of one, » And many more..
or a network of, new or existing warehouse locations.
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12. ASIA ORIGIN SERVICES
Ryder operates an extensive logistics network
To N. America
throughout Asia to serve our clients. With more than 30
years of expertise through our CRSA Logistics and
Ryder Container Terminal operations, we offer a wide
range of services:
» Vendor & PO Management
» Freight consolidation
» Container stuffing
» Store-ready pallets
» Value-added services
(e.g. price tagging and garments-on-hanger)
Price Tagging
Store ready pallets
Freight consolidation 12
13. NORTH AMERICA DESTINATION SERVICES
Ryder operates both multi-client and client-specific
solutions for some of North America's largest and
most complex Retail/CPG companies.
Transload to Deconsolidation to
DC Service LTL/FTL to Store/DC
Our NAFTA-wide network ensures seamless cross
border flow and timely product arrival for our Container Inbound Raw Materials to
Land-Bridge Manufacturing
clients.
Services include:
» Port Drayage » Cross Docking
» Deconsolidation » Retail Configuration
» DC Bypass » Postponement
ia
As
m
Fro
Pick-Pack Operation
Central Indiana
Deconsolidation Facility
Vancouver, British Columbia Multi-client Facility
Mexico
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14. RYDER’S END-TO-END SOLUTION
Ryder’s global supply chain capabilities
provide our clients with the opportunity to
select and bundle services for seamless
supply chain activities.
Eliminate third party hand-offs, lost visibility
and multiple parties to manage.
Bundled Services
» Vendor & PO Management
» Packaging & Consolidation
» International Transportation
» Deconsolidation & Transloading
» Domestic Transportation
» Last Mile Delivery
Proprietary and Confidential | 14
15. PERFORMANCE MANAGEMENT
People Involvement (PI)
Five LEAN guiding principles govern every activity we » People at all levels feel they are important team members
conduct in our own and our customers' warehouses. These » Empowered to make decisions on how their job is
performed
principles allow us to find efficiencies and root out waste » Held accountable for decisions
to improve customer satisfaction and reduce costs. Continuous Improvement (CI)
» Every aspect of business is challenged to get better
» Good yesterday improved for acceptable today
LEAN GUIDING PRINCIPLES
Short Lead Time (SLT)
» Reduce the time it takes to complete a task
» Eliminate waste from every process step
Built-In Quality (BIQ)
» Do it right the first time
» Eliminates costly reworks and downstream quality
inspections
Standardization (S)
» Document work processes/best practices
» Use standard operating procedures to train new
employees
» Act as baseline for continuous improvement
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16. EXECUTION IS EVERYTHING
When it comes to your supply chain,
it isn’t enough to understand
logistics –
Execution is Everything.
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17. For more information on Supply Chain
Solutions, visit our website at:
www.RyderSCS.com
