1. Top 10 Property Management
Tips

2. Tip #1—Curb Appeal
Keep your community fresh &
appealing
• A well-managed property
should always look better than
its competitors
• Curb appeal is the bread and
butter of Multifamily. Plan ahead
and involve team members.
Encourage resident participation
and get your hands dirty by Let Block Multifamily Group (BMG)
planting bulbs in fall or gardens analyze your property for a FREE analysis.
in spring. In doing this, you Go to www.blockllc.com/free-analysis.
enable a strong sense of
ownership in the residents and
staff.

3. Tip #2—Prompt Maintenance
Report Quickly. Respond Quickly.
• A well-managed property should be
better maintained than its
competitors!
• Timing is key with maintenance calls
from residents, and complete the work
orders as quickly as possible. This helps
the property perform in three ways:
1. Building systems' function
Let Block Multifamily Group (BMG)
2. Promoting resident retention
analyze your property for a FREE analysis.
3. Reducing utility use. Go to www.blockllc.com/free-analysis.

4. Tip #3—Energy Efficiency
Proactively audit your property’s
energy usage!
• A well-managed property should be
greener than its competitors
• Energy monitoring involves more than just
placing setbacks on thermostats and timers
on common area lighting. It includes:
1. Preventative maintenance,
2. Analyzing usage trends,
3. Negotiating peak rates, and
Let Block Multifamily Group (BMG)
4. Researching rebates for upgrades.
analyze your property for a FREE analysis.
Go to www.blockllc.com/free-analysis.
And remember ... green practices attract green
tenants!

5. Tip #4—Internet Marketing
Being relevant means
being connected!
• The key to a robust and
successful Internet presence is
tying the proper website to
multiple social media
platforms and producing
relevant content. This will
push search results higher and Let Block Multifamily Group (BMG)
increase the interaction of analyze your property for a FREE analysis.
residents and prospects to Go to www.blockllc.com/free-analysis.
your rental product.

6. Tip #5—Reputation Management
Manage. Monitor. Respond.
• A well-managed property should
have a better reputation than its
competitors
• Keep tabs of what residents and
prospects are saying about your
property. Monitor as many review
sites as possible. This will cost a
little time and money, but it is well
worth it. If a resident posts a Let Block Multifamily Group (BMG)
complaint online, they expect a analyze your property for a FREE analysis.
response within the hour! Go to www.blockllc.com/free-analysis.

7. Tip #6—Resident Services
Make their home feel more
like home!
• A well-managed property should
feel more like home than its
competitor
• The key to effective resident
services: make them relevant! Try
ideas like cooking
classes, Bootcamp or Zumba fitness Let Block Multifamily Group (BMG)
classes, or after-hour socials. analyze your property for a FREE analysis.
Providing services that your
Go to www.blockllc.com/free-analysis.
residents actually want will increase
the likelihood of them calling your
property home for longer.

8. Tip #7—Vendor Relations
Cultivate positive vendor
relationships!
• A well-managed property should
build better vendor relationships
• On-site and regional managers
should proactively build
relationships with skilled workers.
Choose vendors that are in your
price range, are trustworthy, and do
very good work. Keep them Let Block Multifamily Group (BMG)
close, and they will come to the analyze your property for a FREE analysis.
rescue when the property needs it Go to www.blockllc.com/free-analysis.
most.

9. Tip #8—Pushing Revenue
Make pricing trends work
for you!
• A well-managed property should
set prices more strategically than
competitors
• Price units appropriately and keep
up with the competition. Corporate
and on-site teams must be
knowledgeable of pricing trends
and changes course as needed. Let Block Multifamily Group (BMG)
Programs like LRO, Rentpush, and analyze your property for a FREE analysis.
Yieldstar are very successful in Go to www.blockllc.com/free-analysis.
automating and managing revenue
management initiatives.

10. Tip #9—Market Trends
Understanding how shifts in
culture affect rentability!
• A well-managed property should
analyze trends better than its
competitors
• Concessions? Amenities? Green
design? Social media? What are the
hot topics and how is your
management company addressing
them? For your asset to Let Block Multifamily Group (BMG)
succeed, you need a ground-level analyze your property for a FREE analysis.
team that understands how shifts in Go to www.blockllc.com/free-analysis.
culture affect the rent ability of
your asset.

11. Tip #10—Invest in Staff
Invest in people who will invest in
the property!
• A well-managed property should
attract better staff than its
competitors
• Invest in people who will invest in
the property with their time, energy
and creativity. High quality
customer service and strong
resident relationships are the keys Let Block Multifamily Group (BMG)
to increasing resident retention. analyze your property for a FREE analysis.
Having the right people in place can Go to www.blockllc.com/free-analysis.
protect and increase the value of
the asset.

12. Block Multifamily Group
For more information contact:
Justin Larson
913.387.1113
jlarson@blockmultifamily.com