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Prepared by:
Paul Kahn – Experience Design Director
February, 2013
Media Lab, Aalto University
Helsinki, Finland
Structured Data
None / Some / All
1995-2012 = Gazillions of Websites
Our design problem was an evolution of visual literacy
— Readers were trained to find information in printed
books/magazines/newspapers
— Digital publications lack physical context
— Location and scope of information was invisible
Paul Kahn | 2
Clients = Publishers Users = Readers
Our Design Task was to connect Readers to Content
— Adapt graphic language – type, color, image – from the page
to the screen
— Create navigation systems that help users understand what
they can find on a website
— Communicate the structure of content in flexible repeatable
units
Paul Kahn | 3
2012=Massive Pattern of Nodes
2012=Nodes with Geo Context
Today Users are
— Convinced they can find what they want
“on the Internet”
— Producing & managing dematerialized content: photos,
videos, music, email, compound documents
— Creators & consumers with storage/creation and
retrieval/consumption needs
— Looking for something all the time
Paul Kahn | 6
Today Users want to
— Record, share, publish
— Be convinced, amused, in control
— Find, sort, sift and copy
— Mix, reorder and arrange
They don’t explicitly know what metadata is (in most cases)
They are solving problems by implicitly manipulating metadata
Paul Kahn | 7
Today’s IA/UX Problem
No Structure Leaping into a Vacuum Raw
Some Structure Stepping into a Marsh Eatable
Complete Structure Traversing a Field Cooked
Paul Kahn | 8
Every IA/UX problem is a Metadata Continuum
Structured Data Value Proposition
— People want to find things, they don’t want to “learn” how to
find things
— People understand how to use Structured Data
— No one wants to create Structured Data
— It is our task to leverage the Structured Data people already
understand
Paul Kahn | 9
Unstructured Data
Data Vacuum:
no metadata has been added to items
Even Data Vacuums include content & context
The 50-year-old Information Retrieval /
Library Science trade-off:
• Precision: finding only what you are looking for
• Recall: not missing anything that might contain what
you are looking for
Paul Kahn | 10
Data with no structure: Names
— A character-string a person, place or thing is known by
— People have many names: professional names, familiar
names, legal names
— Places and things have many names in different languages
— As data, a name presents a major problem:
it is not unique
— For example: “paul kahn”
Paul Kahn | 11
There are many “paul kahn”s
Paul Kahn | 12
Paul W.
Kahn, author
and Law
Professor at
Yale
University,
New Haven CT
Dr. Paul
Kahn,
Urologist in
Plantation FL
Paul Kahn,
General
Partner at
Himalaya
Capital
Ventures,
Silicon Valley,
CA
Roshi Paul
Genki Kahn
Spiritual
Director of
Zen Garland
in Wyckoff, NJ
Paul Kahn
Information
Architect,
Docent at
Media Lab,
Helsinki
What are most people searching for?
Paul Kahn | 13
Who is searching?
Paul Kahn | 14
Paul Kahn | 15
Use algorithms to surface what users might want to
see (and what we want them to see)
Cut to the chase
Paul Kahn | 16
Where did I put that document?
The tools we use:
— Personal Memory
— Folder names
— Desktop search
What kinds of structure can we present?
Paul Kahn | 17
Implicit metadata:
— Document type
— File name
— Document content
Semi-Structured Data
Data Marsh: some metadata without predefined language
or requirements
— Tagging : users add uncontrolled keywords
— Profile: users intentionally add metadata about themselves
— Time / Location stamps: where and when
— Tracking: users unintentionally add metadata about
themselves as interactions are tracked
Paul Kahn | 19
Aggregation/Reproduction Sites
— Sites that aggregate user-provided content
Slideshare / YouTube / Dailymotion / Vimeo /
SoundCloud / Flickr
— Sites where users create and republish content to
social networks
LinkedIn / Facebook / Twitter
Paul Kahn | 20
Paul Kahn | 21
Implicit metadata:
— Sort criteria
— Document type
Paul Kahn | 22
Implicit
metadata:
— Related
— More
Explicit Metadata
Paul Kahn | 23
Paul Kahn | 24
Structured Data
Paul Kahn | 25
Data Fields: where metadata has been explicitly added to
items according to an agreed-upon standard
— The Content is made to fit a pre-defined structure
— The required parts of the structure are completed
— Each metadata dimension qualifies and reinforces the
meaning of the content
— Many kinds of relationships can be harvested
Paul Kahn | 26
Item with Facets
Paul Kahn | 28
Map of the Market
Paul Kahn | 29
US Holocaust Memorial Museum Propaganda exhibit
NY Times Immigration Explorer
Paul Kahn | 31
Structured data ≠ Usable data
— Does the user
understand the
required data?
Paul Kahn | 32
Tell-all Telephone of Malte Spitz
Paul Kahn | 33
Open Paths data from my iPhone
Paul Kahn | 34
Tracking purchases
Paul Kahn | 35
Would the world be a better place if:
— Everything had a unique ID?
— Every digital object with a unique ID contained structured
data?
How does structured data affects quality of life questions?
Paul Kahn | 36
Paul Kahn | 37
Contact Information
Paul Kahn
Experience Design Director
pkahn@madpow.com
Mad*Pow
Portsmouth | Boston | Louisville
www.madpow.com

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Designing for Structure in a Sea of Unstructured Data

  • 1. Prepared by: Paul Kahn – Experience Design Director February, 2013 Media Lab, Aalto University Helsinki, Finland Structured Data None / Some / All
  • 2. 1995-2012 = Gazillions of Websites Our design problem was an evolution of visual literacy — Readers were trained to find information in printed books/magazines/newspapers — Digital publications lack physical context — Location and scope of information was invisible Paul Kahn | 2
  • 3. Clients = Publishers Users = Readers Our Design Task was to connect Readers to Content — Adapt graphic language – type, color, image – from the page to the screen — Create navigation systems that help users understand what they can find on a website — Communicate the structure of content in flexible repeatable units Paul Kahn | 3
  • 6. Today Users are — Convinced they can find what they want “on the Internet” — Producing & managing dematerialized content: photos, videos, music, email, compound documents — Creators & consumers with storage/creation and retrieval/consumption needs — Looking for something all the time Paul Kahn | 6
  • 7. Today Users want to — Record, share, publish — Be convinced, amused, in control — Find, sort, sift and copy — Mix, reorder and arrange They don’t explicitly know what metadata is (in most cases) They are solving problems by implicitly manipulating metadata Paul Kahn | 7
  • 8. Today’s IA/UX Problem No Structure Leaping into a Vacuum Raw Some Structure Stepping into a Marsh Eatable Complete Structure Traversing a Field Cooked Paul Kahn | 8 Every IA/UX problem is a Metadata Continuum
  • 9. Structured Data Value Proposition — People want to find things, they don’t want to “learn” how to find things — People understand how to use Structured Data — No one wants to create Structured Data — It is our task to leverage the Structured Data people already understand Paul Kahn | 9
  • 10. Unstructured Data Data Vacuum: no metadata has been added to items Even Data Vacuums include content & context The 50-year-old Information Retrieval / Library Science trade-off: • Precision: finding only what you are looking for • Recall: not missing anything that might contain what you are looking for Paul Kahn | 10
  • 11. Data with no structure: Names — A character-string a person, place or thing is known by — People have many names: professional names, familiar names, legal names — Places and things have many names in different languages — As data, a name presents a major problem: it is not unique — For example: “paul kahn” Paul Kahn | 11
  • 12. There are many “paul kahn”s Paul Kahn | 12 Paul W. Kahn, author and Law Professor at Yale University, New Haven CT Dr. Paul Kahn, Urologist in Plantation FL Paul Kahn, General Partner at Himalaya Capital Ventures, Silicon Valley, CA Roshi Paul Genki Kahn Spiritual Director of Zen Garland in Wyckoff, NJ Paul Kahn Information Architect, Docent at Media Lab, Helsinki
  • 13. What are most people searching for? Paul Kahn | 13
  • 15. Paul Kahn | 15 Use algorithms to surface what users might want to see (and what we want them to see)
  • 16. Cut to the chase Paul Kahn | 16
  • 17. Where did I put that document? The tools we use: — Personal Memory — Folder names — Desktop search What kinds of structure can we present? Paul Kahn | 17
  • 18. Implicit metadata: — Document type — File name — Document content
  • 19. Semi-Structured Data Data Marsh: some metadata without predefined language or requirements — Tagging : users add uncontrolled keywords — Profile: users intentionally add metadata about themselves — Time / Location stamps: where and when — Tracking: users unintentionally add metadata about themselves as interactions are tracked Paul Kahn | 19
  • 20. Aggregation/Reproduction Sites — Sites that aggregate user-provided content Slideshare / YouTube / Dailymotion / Vimeo / SoundCloud / Flickr — Sites where users create and republish content to social networks LinkedIn / Facebook / Twitter Paul Kahn | 20
  • 21. Paul Kahn | 21 Implicit metadata: — Sort criteria — Document type
  • 22. Paul Kahn | 22 Implicit metadata: — Related — More
  • 25. Structured Data Paul Kahn | 25 Data Fields: where metadata has been explicitly added to items according to an agreed-upon standard — The Content is made to fit a pre-defined structure — The required parts of the structure are completed — Each metadata dimension qualifies and reinforces the meaning of the content — Many kinds of relationships can be harvested
  • 26. Paul Kahn | 26 Item with Facets
  • 27.
  • 29. Map of the Market Paul Kahn | 29
  • 30. US Holocaust Memorial Museum Propaganda exhibit
  • 31. NY Times Immigration Explorer Paul Kahn | 31
  • 32. Structured data ≠ Usable data — Does the user understand the required data? Paul Kahn | 32
  • 33. Tell-all Telephone of Malte Spitz Paul Kahn | 33
  • 34. Open Paths data from my iPhone Paul Kahn | 34
  • 36. Would the world be a better place if: — Everything had a unique ID? — Every digital object with a unique ID contained structured data? How does structured data affects quality of life questions? Paul Kahn | 36
  • 37. Paul Kahn | 37 Contact Information Paul Kahn Experience Design Director pkahn@madpow.com Mad*Pow Portsmouth | Boston | Louisville www.madpow.com