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Lbm company overview_linked_in_v2.0
- 1. LBM Direct Marketing Company Overview
- 2. About LBM Established in 1996 Provider of Complete Customer Lifecycle Solutions delivered through „Intelligent Contact‟ UK‟s leading fully integrated Data, Customer Intelligence, Digital, Technology and Multichannel Contact service provider 2,000 employees 7 UK sites “We help both B2B and B2C £50m+ turnover organisations to maximise value from their customer relationships”
- 3. LBM Strategy Only 3 things to know Complete Customer Lifecycle Solutions, delivered through Intelligent Contact (Digital Services + Data Services + Customer Intelligence + Multichannel Contact + Technology Services) Be the Best in our clients‟ opinion Everything our clients want, and more
- 4. Selection of LBM Clients We deliver winning outcomes for respected brands in many sectors
- 5. Growing Client Relationships Everything our clients want and more “10 year partnership, initially 15 “16 months, following a advisors, now over 500 across recommendation from O2 14 campaigns” Ireland, outperformed incumbent partners within 4 weeks” “5 years, from 10 advisors, growing “4 years with LBM, growing from 12 to over 450 across 16 campaigns to 150 customer advisors” covering Welcome, Acquisition, and Inbound & Retention” “3 year strategic partnership “2 years, initially data provisioning, delivering data, customer intelligence, now includes a hosted campaign telemarketing and digital services” portal” “3 years, from 16 advisors top 200 “5 years, from supplying B2B across 7 campaigns” marketing data, to now fully integrated email and telemarketing campaigns”
- 6. Complete Customer Lifecycle Solutions Delivered through Intelligent Contact Customer Lifecycle Solutions Products & Services Our Differentiated Approach Benefits to our Clients
- 8. What LBM offer Complete Customer Lifecycle Solutions delivered through „Intelligent Contact‟, enabling clients to maximise value from the relationships they have with their customers UK‟s only fully integrated Data, Customer Intelligence, Digital, Technology and Multichannel Contact services provider Proven solutions to optimise performance, customer experience and ROI.
Notas del editor
- LBM provide complete customer lifecycle solutions to enable our clients to maximise value from the relationships they have with their customers. Key to success is LBM’s unique approach, known as ‘Intelligent Contact’. This combines a blend of digital, data, customer intelligence, multichannel contact and technology services to optimise performance, customer experience and ROI.