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Knowledge Management Presentation Summary

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Payam Ansari
Payam Ansari
BusinessEducation
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Knowledge Management ,[object Object],[object Object],[object Object],[object Object],Multimedia University, Malaysia
Knowledge , KM & KMS - Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge: 1) Tacit : - Subjective, cognitive, technical - Experiential learning - Hard to document - Hard to transfer / teach / learn 2) Explicit: - Objective, rational, - Easily documented - Easily transferred / taught / learned Knowledge , KM & KMS - Definition
Knowledge Management : KM is the process of capturing a company's collective expertise wherever it resides – in databases, Papers or people's heads! – and distributing it to wherever it can help produce the biggest payoff . (Knowledge Management Handbook By Jay Liebowitz , 1999 ) Knowledge , KM & KMS - Definition ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge , KM & KMS - Definition
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KMS - Approaches
[object Object],[object Object],[object Object],[object Object],KMS - Components
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM Tools
Reasons for adapting KM
Business uses of KM initiatives
Types of softwares purchased
Implementation challenges
1 ) Behavioral Challenges - Resistance to share Knowledge! Knowledge Management Challenges
1 ) Behavioral Challenges - Eagerness to access to MORE Information, MORE sources & MORE tools progressively! - Corporate Blogging! Knowledge Management Challenges
2 ) Political Challenges - Management support Knowledge Management Challenges
2 ) Political Challenges - Senior managers need to see the knowledge sharing improvement! Knowledge Management Challenges
How to confront these challenges??? Knowledge Management Challenges 1 ) Depreciative Enquiry - Formal brown bag session! - Discourage people from asking more questions, indirectly!
How to confront these challenges??? Knowledge Management Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to confront these challenges??? Knowledge Management Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Outsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identification of Knowledge Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identification of Knowledge Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
For those who are interested in KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Imagination is more important than Knowledge Thank You for Your Patience

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Knowledge Management Presentation Summary

  • 1.
  • 2.
  • 3. Knowledge: 1) Tacit : - Subjective, cognitive, technical - Experiential learning - Hard to document - Hard to transfer / teach / learn 2) Explicit: - Objective, rational, - Easily documented - Easily transferred / taught / learned Knowledge , KM & KMS - Definition
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 10. Business uses of KM initiatives
  • 11. Types of softwares purchased
  • 13. 1 ) Behavioral Challenges - Resistance to share Knowledge! Knowledge Management Challenges
  • 14. 1 ) Behavioral Challenges - Eagerness to access to MORE Information, MORE sources & MORE tools progressively! - Corporate Blogging! Knowledge Management Challenges
  • 15. 2 ) Political Challenges - Management support Knowledge Management Challenges
  • 16. 2 ) Political Challenges - Senior managers need to see the knowledge sharing improvement! Knowledge Management Challenges
  • 17. How to confront these challenges??? Knowledge Management Challenges 1 ) Depreciative Enquiry - Formal brown bag session! - Discourage people from asking more questions, indirectly!
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  • 24. Imagination is more important than Knowledge Thank You for Your Patience