Container for the Panel discussion about Design Processes and the place IA has in it. Panel was held at the IA Summit 2007 in Las Vegas, Nevada, USA. The moderator was Peter Boersma, the panelists Livia Labate, Larisa Warnke, Leisa Reichelt, Josh Seiden and Peter Merholz.

1. IA Summit 2007 Where does IA fit in the design process? Moderator: Peter Boersma, Info.nl info . nl FULL SERVICE INTERNET AGENCY

12. My experience 2000 – 2002 Satama Unified Process 2002 – 2005 Standards for User Experience (StUX) 2002 – now From “T-model” to “Patterns+Process=?” What: helped specify and roll-out a RUP-based process for a web agency with an extra first phase and a user-centered layer. Result: a booklet, an online database with descriptions, templates & examples of deliverables, plus training materials for all employees. Later followed by SUP-light.

13. Satama Unified Process Artefacts Discovery Scan Inception Elaboration Construction Transition Analysis Insight Customer representation & Online offering Functional & Supplementary Requirements Interaction & Technical Design User & Technical Prototype Usability, Technical & eBrand Validation Launch Plan Project & Scope Plan Customer representation & Online offering Functional & Supplementary Requirements Interaction & Technical Design User & Technical Prototype Usability & Technical Validation Launch Plan Project Plan Interaction & Technical Design Software components Technical Validation Production environment Project Plan Guidelines Usability & Technical Validation Launched Service Project Plan & Closing Document VI Validation VII Launch Project management IV Analysis & design III Requirement capture II Business modeling I User exploration V Implementation

14. My experience 2000 – 2002 Satama Unified Process 2002 – 2005 Standards for User Experience (StUX) 2002 – now From “T-model” to “Patterns+Process=?” What: Define and promote EzGov’s (*) user-centered design additions to a RUP-based software/web-application design process. Result: a process diagram, 1-page descriptions of deliverables, wall-sized posters. (*) Yes, the competitor of govWorks in the movie “Startup.com”

15. StUX Process Artefacts

16. My experience 2000 – 2002 Satama Unified Process 2002 – 2005 Standards for User Experience (StUX) 2002 – now From “T-model” to “Patterns+Process=?” What: Thinking, writing and speaking about design processes. Result: An ongoing series of conference sessions, keynotes, blog postings and panels on IA/UX/design processes and deliverables.

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