NRF Recruitment Update and Trends
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Peter Cosgrove gave a presentation on the NRF update and global recruitment trends. The key points were: - The NRF has grown substantially in recent years in membership, media coverage, awards attendees, and profit/loss. Education programs and Garda vetting have also expanded. - Globally, there are 140,000 employment agencies with a total turnover of €259 billion. Europe accounts for 40% of sales. Agency workers help support jobs growth during economic expansion. - In Ireland, the recruitment industry turnover was €1.6 billion with 69,700 temporary placements and 26,000 permanent placements. Industry expectations are for 14% growth in 2013. - Future trends include more competitors
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NRF Recruitment Update and Trends
- 1. NRF update and Recruitment overview Date: April 25th Speaker: Peter Cosgrove
- 2. AGENDA • NRF Update • Global Update on Recruitment • Ireland Update • Future Trends • Conclusion
- 3. NRF UPDATE
- 4. What has the NRF ever done for us?
- 5. Membership 83% of the industry 95% of the industry 20132010
- 6. Media 5 Articles in national press 40 Articles in national press 20132010
- 9. Profit/ Loss -12,500 + 14,000 20132012
- 10. One on one meetings with members 5 per year 40+ per year 20132010 20132010
- 11. Breakfast briefings 6 briefings 25 (average) attendees 20132010 12 briefings 60 (average) attendees FEEDBACK RATING 4.1/ 5
- 13. Garda Vetting ~30,000 people vetted since 2010 2013
- 14. Representation Events NRF speaking at or attending on behalf of the industry
- 15. GLOBAL UPDATE ON RECRUITMENT
- 16. Key figures of the industry • 140,000 employment agencies /179,000 branches • Global turnover -€ 259 billion • Japan and the USA are the global country leaders • Europe has 40% of total worldwide sales revenues. • 46 million agency workers were employed by private agencies across the globe
- 18. All the big players do a lot more than recruitment
- 20. Correlation between GDP and use of agency work Agency workers help jobs growth
- 21. 12.9 million gained work through an agency in the US
- 22. Agencies: Are the following factors good or bad for you?
- 23. Agencies: What marketing tactic has best bang-for-buck?
- 24. Clients – what would you like agencies to improve?
- 25. Clients – how do you hear of agencies that you use? Don’t ignore all traditional methods
- 26. IRELAND UPDATE
- 27. IRELAND UPDATE
- 28. Ireland data from survey • Ireland agency turnover 1.6 billion (1.4 billion) • 69, 700 Temps (55,000) • Perm placements 26,000 (21,000)Margins are decreasing however…
- 29. Ireland data from survey • Industry Expectations: 14% growth in 2013
- 30. FUTURE TRENDS
- 31. The competitors keep coming
- 32. Decentralised Preferred Supplier Master Vendor Managed Services Total Talent Management Evolving contingent models..
- 34. #nowthatchersdead: Fans Think Cher Died After Thatcher
- 35. Trend happening in the US
- 38. Clients: Clever Sourcing If agencies are not innovative, clients will use their inhouse teams
- 40. Using Data
- 41. The power of data - How data alerted a store to a teenager being pregnant
- 42. Image: © Entropia Gaming – this virtual asteroid sold for 330,000 dollars at auction!
- 43. RMS AND PLAGUE INC. RMS inserted their logo into the game “plague” – great for graduate engagement
- 45. CONCLUSION
- 46. • Opportunities are global but the reverse is true also • Quality critical to clients • Industry evolving faster than ever (RPO, online, technology) • Agency workers will continue to rise • Innovation is key • Don’t ignore the candidate experience ….its still a great place to work Takeaways
- 47. Maimonides' Eight Levels of Charity (2) To give to the poor knowing to whom one gives, but without the recipient knowing from who he received (3) Giving anonymously to a known recipient (4) Giving publicly to an unknown recipient (5) Giving before being asked. (6) Giving adequately after being asked. (7) Giving willingly, but inadequately (8) When one gives unwillingly (1) The greatest level is to support someone with a gift or loan or entering into a partnership with him or finding employment for him so that he is no longer dependent up on other
Notas del editor
- Good morning – welcome to the Annual NRF conference – deliaghted you could join us for what we hope to be a great half day of contentAfter 10 minutes 70% of the audience start day dreaming…Given its recrutment and I heard this joke recently I thought I woud start with itJoke - Russell Clements to start
- I sat there 6 yeasrs ago giving out about the NRF – so please if you want to help make it better – give us your time – don’t just want to be on the committee – you can help in lots of ways
- There is alittle bit of what did the NRF ever do for us…
- Based on a UK agency having the equivalent staff numbers as an NRF one the fee is £14,500 or €17,000 as opposed €1500. Broken down into - UK agency pays £12,384 for assistance in HR and Legal and an additional £2176 for every day membership. Their events are all charged separately per person and this includes breakfast briefings/workshops/conference -- where by with the help of sponsors NRF is free to most events…………
- Plus radio coverage and speaking engagements
- Kevin green who runs the REC - the UK equivalent and clearly much much bigger – their annual awards had under 400 – so we punch aboue our weight
- Plus a conference in Cork also
- Including linkedin briefings and regional briefings – we listened to what you wantedWe are sold out at 80% of briefings
- Goal – FETAC accreditationImprove the industry standing – make it more professional
- 60,000 people vetted in last 6 years
- We are never going to be a policemen of the industryWe also cannot make rulings on practices of jobsites – as we could be seen as operating a cartel – you need to vote with your wallet and not renewThis from a committee that all have day jobs…We don’t police agencies – we have neither the manpower or the weight to do soWe do not keep exceelent data because we ask and we don’t receiveIrish GovernmentPARESEurociettGlobal Ciett conferenceEuropean CommissionKerry jobs FairCareer ZooOECD conferenceDigital Education Conference
- I wanted to give you some of the global stats on recruitment – just to gove you a flavour of how other countries are finding things
- There are 140.000 private employment agencies worldwide totalising 179.000 branches.Total worldwide turnover in 2009 was € 259 billion, up from 209 million.Japan and the USA are the global leaders by total annual sales revenues, accounting for 24% and 22% respectively, followed the UK [12%].Europe is the leading regional entity with 40% of total worldwide sales revenues.12.4 million agency workers were employed by provate agencies across the globe
- There are 140.000 private employment agencies worldwide totalising 179.000 branches.Total worldwide turnover in 2009 was € 259 billion, up from 209 million.Japan and the USA are the global leaders by total annual sales revenues, accounting for 24% and 22% respectively, followed the UK [12%].Europe is the leading regional entity with 40% of total worldwide sales revenues.12.4 million agency workers were employed by provate agencies across the globe
- Srtill decline up to 2012 – although the delcine less marked.
- Srtill decline up to 2012 – although the delcine less marked.
- Agency work provides entry into labour marketEurope employs 10.4 million agency workers every year
- I always thought we were optimists but we are a miserable bunch really
- Referrals – still the best wayKYC –KYC – story of Chinese duty free travelers representing 25% of the luxury goods market
- Joke - Russell Clements to startAlso – glamour – trips to kerrybrussels and Cork
- Joke - Russell Clements to startAlso – glamour – trips to kerrybrussels and Cork
- There are 140.000 private employment agencies worldwide totalising 179.000 branches.Total worldwide turnover in 2009 was € 259 billion, up from 209 million.Japan and the USA are the global leaders by total annual sales revenues, accounting for 24% and 22% respectively, followed the UK [12%].Europe is the leading regional entity with 40% of total worldwide sales revenues.12.4 million agency workers were employed by provate agencies across the globe
- There are 140.000 private employment agencies worldwide totalising 179.000 branches.Total worldwide turnover in 2009 was € 259 billion, up from 209 million.Japan and the USA are the global leaders by total annual sales revenues, accounting for 24% and 22% respectively, followed the UK [12%].Europe is the leading regional entity with 40% of total worldwide sales revenues.12.4 million agency workers were employed by provate agencies across the globe
- Joke - Russell Clements to startAlso – glamour – trips to kerrybrussels and Cork
- And our clients as cvompetitors
- Talk of words like co-sourcing, shared risk,commodotisation
- nowthatchersdeadCustomers - china
- in baseball there was a book written called Moneyball about the Oakland A’s on using data to measure the best talent
- You have heard the phrase facts tell, stories sell, for those of you who never heard this story about the store Target I will recount it quicklyA father is irate when his 15 year old daughter receives info about pregnancy clothes, from Target, on a mail drop. He complains about the inappropriateness to the shop but subsequently apologises as he unfortunately find out his 15 y/o is pregnant. Target looked into their data and it found that she had changed from scented to unscented shampoo and had bought a range of vitamins mainly bought by pregnant women – all of this had generated her profile as 89% chance of being pregnant, so the store knew before the father knew – that’s how data analytics are now tracking us
- On the screen behind is the Crystal Palace Space Station from the game Entropia – it is entirely virtual and was sold at auction for 330,000 real dollars.Gaming was a 10 billion dollar industry in 1990, its now 50 billion and is estimated to be 80 billion by 2014.People spend 8 billion real dollars per year buying virtual items that only exist in video games.Entropia – a virtual asteroid was bought for 635,000 dollars – near Planet CalypsoFarmville – 70 million players, many who play every day!
- Why collaborate? RMS builds innovative risk solutions to help the insurance sector quantify financial risk based around manmade and natural disasters such as Pandemics! The algorithms that run Plague are similar to the algorithms we build. As a relatively unknown business yet a market leader in a sector we helped pioneer we could see how we could use the game to 1. raise awareness of RMS through guerrilla marketing and 2. attract/engage candidates by playing the game.How we use the game now (as determined by business requirement)Attraction/Engagement: Careers fairs: grads are invited to play the game, their names are added to a leader board and they can play as many times as want to, to stay at the top of the board. itunes vouchers are given to the top three.Grads remember the game, remember us and as theirs a strategy to doing well in the game those who are successful are invited to interview with us.Other plans to use the game: Plague-off: send the game to specific university courses, players send screen shots of their scores to us, top 3 at each Uni receive itunes vouchers. Courses are specific to our business (science or technology) to encourage applications to the graduate courses. Twitter competition to attract more followers, similar to above. (rmsjobs) When looking for life & health modellers will have them play the game to see if they can create better algorithms. Graduates play game in assessment centre style environment to determine team players/individual contributors.ROI so far: Candidates have applied to us having become aware of RMS through the game Candidates applied as they found the concept of collaborating with a game like Plague Inc innovative. General increased awareness of RMS by gamersFarmville – 70 million players, many who play every day! Cityville – starbucks…Pfizer case study – they had tried to crack a problem a potential HIV cure – they got 20 gamers in a room with “fold-it” a modelling game
- The Candidate experienceDo we recognise the person looking for a job is human- has a mortgage to pay – how is the experience for them (esp with mobile)We need to be more conscious now more than ever about what candidates say about us as that is how we wuill represent the brand
- Joke - Russell Clements to startAlso – glamour – trips to kerrybrussels and Cork
- Maimonides was a physician and a wise Jewish scholar. He coined “The 8 Laws of Charity,” indicating 8 different levels that range from a satisfactory way of giving
- Maimonides was a physician and a wise Jewish scholar. He coined “The 8 Laws of Charity,” indicating 8 different levels that range from a satisfactory way of giving