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THE IMPORTANCE OF
SEAMLESS                                                                                                  Banks Can Realize Significant Sales
                                                                                                          Increases & Cost Reductions by Integrating

ONBOARDING                                                                                                Sales Automation, Onboarding Solutions
                                                                                                          & Customer Service, Survey Finds




   34%
                                     of respondents
                                     MANUALLY RE-KEY DATA                                                                                                           BELIEVE THAT THE
                                                                                                                                                                    MOST SIGNIFICANT

                                                                                                                      47
                                     from sales into onboarding tools
                                                                                                                                                                    SHORTCOMING
                                                                                                                                                                    of their current SFA tools
                                                                                                                                                                    is that they cannot view

                                                                                                                            %
              ADDITIONAL LABOR EXPENSE
                                                                                                                                                                    client data in real-time,
                                                                                                                                                                    nor can they initiate
              LOWER SPEED TO TRANSACTING                                                                                                                            inquiries or customer
                                                                                                                                                                    requests from it
              DATA INTEGRITY ISSUES



                                                                                                                8/10 SAID THEY WOULD INCREASE SALES TO
                                                                                                                EXISTING CLIENTS BY ABOUT 20% if they had
                                                                                                                seamless integration between sales force automation,
                                                                                                                onboarding applications and customer service processes




                                                                                                                67%
     Half the respondents say
     seamless integration would

                                           INCREASE CLIENT                                                      say little or no
                                           PORTFOLIO BY AT LEAST                                                information about the


                                           20%
                                                                                                                CLIENT’S ONBOARDING
                                                                                                                OR SERVICE CASES IS VISIBLE




CLICK HERE FOR MORE INFORMATION ABOUT
INTEGRATING YOUR SALES & ONBOARDING EXPERIENCE                                                                                                                   SHARE HERE




About Pegasystems
Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology
empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is
also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at www.pega.com.
Source: TechValidate Survey on the power of integrating sales force automation tools with treasury onboarding from 3,170 commercial/wholesale banking executives (Oct. 2012).

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The Importance of Seamless Treasury Onboarding Infographic

  • 1. THE IMPORTANCE OF SEAMLESS Banks Can Realize Significant Sales Increases & Cost Reductions by Integrating ONBOARDING Sales Automation, Onboarding Solutions & Customer Service, Survey Finds 34% of respondents MANUALLY RE-KEY DATA BELIEVE THAT THE MOST SIGNIFICANT 47 from sales into onboarding tools SHORTCOMING of their current SFA tools is that they cannot view % ADDITIONAL LABOR EXPENSE client data in real-time, nor can they initiate LOWER SPEED TO TRANSACTING inquiries or customer requests from it DATA INTEGRITY ISSUES 8/10 SAID THEY WOULD INCREASE SALES TO EXISTING CLIENTS BY ABOUT 20% if they had seamless integration between sales force automation, onboarding applications and customer service processes 67% Half the respondents say seamless integration would INCREASE CLIENT say little or no PORTFOLIO BY AT LEAST information about the 20% CLIENT’S ONBOARDING OR SERVICE CASES IS VISIBLE CLICK HERE FOR MORE INFORMATION ABOUT INTEGRATING YOUR SALES & ONBOARDING EXPERIENCE SHARE HERE About Pegasystems Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at www.pega.com. Source: TechValidate Survey on the power of integrating sales force automation tools with treasury onboarding from 3,170 commercial/wholesale banking executives (Oct. 2012).