1. PEGGY STURGESS
816-210-5795
psturgess@kc.rr.com
http://www.linkedin.com/in/peggysturgess
All Microsoft Applications Lotus/Excel Crystal Reports
Oracle Vidor A/R, AP
Space SQL SMS/CICS/PACS Monarch
Med/Den Terminology Impromptu Applications CD9/CPT Coding
RBMS Rules Base EMS Applications UNIX I & II
Internet / Intranet P2K Precedent Application Premier Billing System
Peachtree E-Time McKesson Software
Blackbaud Pay Data / Millennium PeopleSoft
Great Plains IMIS MAF Tools
Amdocs Applications
PROFESSIONAL EXPERIENCE
Timberline TeleAudit Group 4801 West 138th Street Leawood, KS 66224 (part-time) Oct 2008 - Present
Auditor
• Audit telephone invoices for client’s with excel spreadsheets
• Report spam with telecommunication companies
• Proposals
• Customer Service
CIBER 9200 Indian Creek Parkway Overland Park KS 66210 Feb 2010-March 2010
A member of a QA team in transferring information from User Interface Specification (UIS) and Business
Requirement Document (BRD) into an excel spreadsheet to prepare the requirements for upload into Quality Center
for testing support of Cabelas.com. Original project was estimated to take 6 – 8 weeks but was able to complete the
work in 3 weeks
K-Force Professional Staffing 10801 Mastin Blvd, Suite 100 Overland Park, KS 66210
YRC Logistics - 5200 110 Street Overland Park, KS (KForce Contractor)
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March 2007 – Sept 2007
Revenue Analyst
• Audit, rate freight and fuel invoices with Excel Pivot Tables, AR/AP
• Prepare Financial Statements for Freight Logistics
•Prepare, evaluate and maintain bank account reconciliations for the Company.
•Prepare various balance sheet reconciliations.
•Prepare and analyze the Company’s outstanding check report.
Embarq 5454 110th Street Overland Park, KS (KForce Contractor) Sept 2006 – March 2007
Accounting Analyst
• Design and Automate Processes for PeopleSoft Applications
• Design and automate process for retail stores
• Increase or deplete inventory revenue weekly, monthly, quarterly
• Assist with month end and year end inventory accounting
• Network Cost Recovery
• Monthly reconciliations
SPRINT / NEXTEL 6200 Sprint Pkwy Overland Park, KS 66251-6117 (KForce Contractor) July 2006-Sept 2006
Retail reconciliations
• Bank audit
• Monthly Reconciliations
• Open IT Tickets to resolve APCS issues
Saleaumua - - Medicine Shoppe 8345 Lenexa Dr. Lenexa KS March 2005 – April 2006
Accountant
• Accounts/Payable, accounts/receivable, Insurance and bank reconciliation/ payroll/maintain general ledger.
• Forecast budgets for upcoming year.
• Prepare monthly financials to senior management.
• Assist in closing the books each quarter.
• Assist in daily operations with the director of Pharmacy
Research Medical Center 2316 Meyer Blvd KCMO (Ajilon Contractor 8 months) Jun 2003 – Sept 2004
Patient Account Rep III
• Accounts Payable, Accounts Receivable, Insurance Adjustments, Cash Posting, Credit Balance, Patient Accounts

2. • Billing, Customer Service
• Admitting, verification of insurance of patients
PEGGY L. STURGESS
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SPRINT PCS 4950 College Blvd, Overland Park KS Jan 1999 – Feb 2003
Revenue Analyst III - - Specific point of contact on several Sprint PCS products initiatives for the development of MAF
system requirements and impacts. Revenue operations liaison for down-stream users of MAF System. Coordinate new project
with Product Development, MAF Marketing and CDR Archive. Provide flexibility and new functionality to the processing of the
MAF database .Accounts payable, receivable, and Fraud Analysis/Detection.
• Amdocs Ensemble Experience. Manipulating tables from a business process customer perspective. Putting values in and
setting up tables.
• Captured revenue of $500,000.00 in billable CDRS Due to Switch error
• Maintain Daily error Management System (EMS) by guiding errors to correct billing platform
• Detect fraud in billing and Identity Theft with Subscribers; back round check, vendors, credit card fraud and detection of
fraud rings’.
• Maintain daily and monthly metrics for EMS and MAF
• Develop and assisted in preparation of the project request for IT MAF level of efforts
• Managed Projects with Message Processing, IT MAF, TNA, OSSC, CDR Archive, Space SQL, Access Billing, Fraud
Buster, Roam EX, Re-Sellers, P2K Revenue Assurance and Affiliates Teams
• Develop Methods and Procedures (EMS & MAF)
FORTIS BENEFITS / ASSURANT INS. CO. 2323 Grand Blvd, Kansas City MO March 1984-Jan 1999
Accounting System Analyst III - - Project Management I
• Perform project management responsibilities with inter-department staff including Accounting, Marketing, Actuarial,
Auditing, Legal Compliance, Renewal, Underwriting, Fraud and Claims Departments
• Investigate fraudulent claims by providers, suspicious claimants and vendors
• Collaborate with programmers in writing specifications
• Develop new on-line mainframe applications in IMS, CICS and TSO
• Troubleshoot and resolve potential problems with internal departments including; daily and monthly backlog reports, daily/
monthly balancing reports and quarterly tax statements to employers
EDUCATION / PROFESSIONAL DEVELOPMENT
• University of Missouri - - (Ongoing) Kansas City, MO
• Major: Business Administration/Accounting/Finance
• Medical and Dental Terminology Certificate
• UNIX I & II Certificate
• Managing Projects In Organizations, Certificate
• Excel Managing Charts and Metrics Certificate
• Root Cause Analysis Certificate
• Introduction to Control Charts Certificate
• Structured Problem Solving Certificate
• Subject Matter Expert
COMMUNITY SUPPORT
Harvesters, Volunteer
Church Small Group, Leader
Habitat for Humanity, Volunteer
Community United Way Fund Allocation, Committee Chairperson
Kansas City Ski Club, Trip Captain
Friends of the Zoo, Volunteer
Sprint PCS Team Builder, Coordinator
REFERENCES AVAILABLE UPON REQUEST