Successful implementation of HR technology does not depend on the robustness of the platform, but on employee engagement during the process

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KEY POINTS
A key challenge for all HR organisations is how to choose the right technology in line with the budget and
implement it correctly
As companies go global, HR technology helps them to maintain a standard interface for all employees. If it
is implemented in a bad way, it can have adverse effects on the morale and motivation of employees
Indian organisations still view technology as a tool for process efficiency rather than an opportunity to
increase their touch points with employees

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Here in India, organisations are looking for intelligent recruitment applications
that can streamline and make the recruitment process faster and efficient.
Whatever is the basis for selecting a technology, the most important aspect
while choosing a technology service is whether the provider has a product
roadmap.

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The topmost trend for HR organisations in the coming times is the reliance on
technology for talent acquisition and retention. Progressive recruiters have
started
using consumer and social technologies such as LinkedIn to acquire and retain
talent. Secondly, the use of data to make informed hiring decisions is gaining
more prominence. Thirdly, the trend of mapping skills against jobs based on data
is changing the way organisations manage their workforce.

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A few valuable technology advancements in the recent past have been
1.Online Assessments
2.Simulation-based Assessments
3.Automated spoken English Assessments
4.Analytics
5.Video Interviews

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Over the last few decades, Indian companies have not only championed the
cause of building better technologies, but also have been proactive in its adoption
to optimise benefits.
These days, companies are looking at automating or deploying technology to its
truest sense – in running assessments and surveys.

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Cloud and social media technologies have the capabilities of catalysing a variety
of functions in an HR ecosystem, making them more efficient and effective. It is
the next evolution to talent acquisition and management. Time and again,
technology was deployed without keeping in mind the basic ethos of the building
blocks of the HR functions.

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Service providers and organisations view the mobile technology space as the
most promising thanks to its deep penetration in the Indian market. Soon,
enterprise learning on the mobile platform will likely see a boom. The ability to
map an individual’s talent profile against enterprise requirements and then create
on-the-go and measurable learning solutions to cater to that approach will define
the future of HR services in the coming times.

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The following trends are driving technology enhancements leading to development
of new features:
1.Social Recognition
2.Gamification
3.Health & Wellness
4.Cloud Computing and SaaS
5.Mobile

14. HR Technology
June 2013
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