1. Next Generation Address Management with VitalQIP Mark Anthony, Perficent Steve Wiggins, Alcatel-Lucent 1

2. Today’s Speakers Webinar Host Mark Anthony Director, IP Competency Center Perficient Presenter Steve Wiggins Director of Product Management Alcatel Lucent 2

3. About Perficient Perficient is a leading information technology consulting firm serving clients throughout North America. We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities.

4. Today’s Explosion of new Devices and Protocols PROTOCOLS ENUMDocsisLTESIPIPv6 DEVICES Smart PhonesSIP PhonesSoftPhonesTabletsNetbookNotebooksIP Camera CONNECTIVITY CellularWIMAXIMSIPTVxDSL DATACENTERS VirtualizationStorageSaaSCloud computing MANUFACTURING RobotsRFID ReadersBar code readersIntelligent multiple docking stations APPLICATIONS Unified communicationsCollaborationVideoWeb 2.0 4

5. VitalQIP Architecture Administrative Clients Enterprise Server Distributed DNS and DHCP 5

6. VitalQIP offers end to end functions that suit specific needs. 6

8. Address Management Centralize and Automate IP Addresses 8

9. Address Allocation Using Rules based templates Automatically create these objects Use this Domain Use this DHCP server and templates 9

10. Access Control Automatically create these objects Multiple devices per user Use this DHCP server and templates Configurable amount of devices per user 10

11. VitalQIP the most flexible IP address management solution today 11

12. VitalQIP supports Multi-Vendor solutions VitalQIP virtual on WAN optimizer BIND DNS Alcatel-Lucent DHCP/DNS Alcatel-Lucent appliances Virtualized VitalQIP 12

13. Visual-IP space Client ID Web 2.0 Search Engine Release 7.3 13

14. UI Performance Improvements Percentage improvement from VitalQIP 7.2 PR3 baseline vs. VitalQIP 7.3 14

15. VitalQIP 7.3DHCP GENERATION PERFORMANCE Improvement may vary, measured performance improvement was using customer dataset under Sybase 15.5 15

16. New Web 2.0 Interactions Global actions Next / Previous to move within the hierarchy Tab navigation and optimized DB queries Column sort Re-arrange columns by drag & drop Object colored by DHCP config Tree navigation Contextual actions 16

17. Clear Error Messages Warns you from mistakes and typos 17

18. New Visual IP Space Filter by name or IP address Object colored by DHCP config Column sort Meaningful icons Last octet displayed Edit object by double click Scope, move, create, delete, ping 18

19. New global search Global fill form Multi-criteria search Direct access to objects, networks, subnets… Export results to csv file 19

20. Search profile Save search profile and criteria 20

21. Client_id support Client id authentication vs mac address 21

22. Security Starting with 7.3 & AMM 1.6 all VitalQIP and Appliance releases are checked with the Nessus scanner prior to General availability. 22

24. DNS anycast

25. High availability services (DHCP, DNS, anycast DNS)

26. Hardened Redhat OS

27. Light out administration

28. Remote start/stop services

30. Parallel deployment

31. Complete automated roll back

32. Single administration point

33. Version controlled and history in secured MySQL database

35. Parallel OS patch installation

36. One stop shop solution

37. Syntax & IP address checking23

38. Reduce Overall TCO with Appliances Reboot, restart, rollback on any appliance required Manage all remote DNS/DHCP from a single point Deploy, track services remotely with a single click Quick status & update indicator 24

39. Appliance manager software MySQL DB Storing version and history Multiple version can reside on an appliance with one active 25

40. Upgrades and downgrades performed in parallel Configuration history Smart packaging Pre requisites are SW controlled ensuring proper installation Errors provide links to detailed explanations 26

41. Appliances monitoring 27

42. Appliances monitoring Nagios Map shows appliances status by color Double click and expand the information 28

44. Software deployment and rollback

45. Start / Stop services

46. Monitor performance

47. Logs

48. Configure DHCP/DNS probes

50. VitalQIP Database

51. Configure DNS/DHCP

53. DNS anycast

54. NTP

55. TFTP

56. SNMP……. Model 500, 1200 or 5000 Appliance Management Module (AMM) Model 500, 1200 or 5000 Appliance Management Module (AMM) Model 500, 1200 or 5000 Appliance Management Module (AMM) 29

58. VitalQIP Appliance Hardware Platforms Carrier Grade. Powered by two 64-bit Multi Core Intel® Xeon® Processors in a NEBS-3 compliant 1U form factor platform with mirrored RAID 1 and dual power supplies. 8GB memory (AMM and ESM). Model 5000 Platform Enterprise Grade. Powered by a high performance Intel Xeon X3430 Quad Core CPU, 1U platform, 4GB of Memory, 250GB SATA HD, 4 GigE NICs, dual dower supplies and remote lights-out card. Model 1200 Platform Ideal for Retail and/or Small Office applications. Powered by the 64-bit Intel® Atom 230 Processor on a compact, quiet Desktop platform. 1GB memory. Model 500 Platform 31

59. Performance Numbers Bits Model 5000 Platform Model 1200 Platform Model 500 Platform 32

60. Appliance Hardware Roadmap QIP 700 Low end AMM or AMS appliance 1U rack mount, one 250GB disk drive, Dual Core Intel Pentium processor, single Power supply, lights out card QIP 1200-RAID Same characteristics as 1200 with additional raid 5 and more disk installed QIP 6000 Large Enterprise appliance 16GB Memory ,Dual quad core Intel Xeon 2.4Ghz CPU’s, 5 TB raid 5 disk, dual power supply, 4 GigE lights out card. 33

61. Multiple Syslog servers DB import/export from the AMS SNMP on the AMS PKG Scheduler AM 1.7 34

62. Package Deployment Scheduling Package Deployment Scheduling - enables the user to schedule the package deployment either directly on the appliance or through appliance group from the AMS GUI. This helps the AMS GUI administrator to plan in advance and schedule the package deployment during off peak hours. 35

63. SNMP on the AMS Redhat™ SNMP server will be started on the AMS and all the advantages of SNMP monitoring and statistics can be utilized on the AMS. 36

64. VitalQIP DB Import/Export VIA AMS Authorized users to perform VitalQIP database export/import operations from the web interface. Multiple exports can be stored on the AMS based on disk availability. 37

65. Multiple Syslog Servers This enables AMS GUI users to define up to a maximum of 10 remote logging servers for each individual appliance to send syslog data to from AM 1.7 onwards. 38

67. Only 1 server in DNS-HA Pair is active at any given time

68. VIP points to active server

69. Heartbeat used to monitor status of active server and DNS service

70. Automatic failover to Standby server occurs in event of failure

71. Stealth Master configuration is best practice (not mandatory) for updating DNS zones

72. Stealth Master could also be resident on ESM appliance

73. VIP must be on same subnet

74. as Active/Standby servers

75. Standby server is hot/active

76. AMM1200 appliances are shown, but DNS-HA also runs on AMM500 and AMM5000 appliances (both appliances in pair should be of same model)

77. DNS-HA feature is only available on VitalQIP appliances

78. Crossover cable required for HeartbeatEnterprise Server (ESM) Clients DNS Queries/ Responses DNS Push 192.168.5.2 192.168.5.3 192.168.5.4 192.168.5.5 192.168.5.6 DNS Notify & Zone Transfer VIP Heartbeat Stealth Master DNS Server Secondary DNS Server (Active) Secondary DNS Server (Standby) Communication: DNS Server Sync DNS Queries DNS-HA Pair 39

80. DHCP-HA available on appliances (AMM500, AMM1200, AMM5000) as well as non-appliance servers

81. Recommended maximum is 5:1 (5 Primary servers can be supported by a single Failover DHCP server)

82. Failover server is “hot” and tracks DHCP “DORA” messages and leases

83. If heartbeat determines that Primary server/service is down, Failover takes over (client does not notice the change)

84. When Primary service is restored, Primary and Failover servers sync active lease databases and Primary takes over

85. Router “Helpers” point to both Primary and Failover server

86. Primary and Failover servers do not need to be on the same Subnet

87. No crossover cable needed for HeartbeatActive leases Active leases Active leases Heartbeat Failover DHCP Server DHCP-HA N:1 Failover DHCP Discover Messages 40

88. Q&A - Today’s Panelists Please ask your questions by typing in the chat window Steve Wiggins Director, Product Management Alcatel Lucent Mark Anthony Director, IP Competency Center Perficient Chris Pyne Manager, Business Development Perficient Jim Reiley Manager, Business Development Perficient 41

89. Thank You for Attending Today’s Webinar For more information about VitalQIP solutions, please contact your Perficient or Alcatel-Lucent account executive. To receive a copy of the slides or a link to the recorded session, please send an email request to kathy.gogan@alcatel-lucent.com 42

90. Thank You twitter.com/ALUEnterprise facebook.com/ALUEnterprise youtube.com/user/AlcatelLucentCorp