The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit

1. Presented by:
May 12-13, 2009 | Washington, DC
The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Optional Pre-Conference Seminar May 11, 2009
Optional Post-Conference Workshop May 13, 2009
The 2009 National
Law Enforcement Recruitment,
Retention and Diversity Summit
Recruiting and Retaining a Diverse and Talented Workforce for Law Enforcement
You Will Learn How to:
Equip Yourself and Your Agency with Tested Understand Legal Liabilities Associated with the
Retention Strategies Hiring Process
Guarantee that your agency establishes adequate training Avoid potential employer risks and legal liabilities when
and succession planning to retain your best employees hiring new employees and officers
Improve Your Recruiting Process to Discover
Collaborate with Community Partners to Enhance
Top Talent
Your Applicant Pool
Innovate a recruiting plan to attract talented, diverse
Promote private and public relationships to market your
and dedicated applicants
department and engage qualified applicants
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2. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Agenda-at-a-Glance
Pre-Conference Seminar: Monday, May 11, 2009
8:30 Pre-Conference Seminar Registration & Continental Breakfast
9:00 Professional Development and Career Advancement Programs
12:00 Lunch Break
1:00 Pre-Conference Seminar Resumes
4:00 Pre-Conference Seminar Adjourns
Day One: Tuesday, May 12, 2009
8:00 Conference Registration & Continental Breakfast
8:30 Keynote Address: Innovative Strategies in the Current Economy to Improve Recruitment and Retention
for Law Enforcement
9:45 Analyze Changing Shifts in Applicant Pool to Recruit Effectively
10:45 Break & Refreshments
11:00 Build and Implement a Diversity Workforce Recruitment Plan and Revitalize Your Selection Process
12:00 Lunch Break
Track A: Law Enforcement Recruitment & Retention Strategies Track B: Diversity Management
1:00 Re-evaluate and Expedite the Recruiting Process Effectively Manage the Multigenerational Law
Enforcement Workforce
2:00 Break & Refreshments
2:15 Identify Incentives to Retain Valuable Law Enforcement Personnel “Are You Talking to Me?” – Interpersonal Communications
3:15 Boost Veteran and Military Applicants to Increase Your Effective Strategies to Increase the Number of Sworn Female and
Departmental Capacity Minority Officers
4:15 Adjourn
Day Two: Wednesday, May 13, 2009
8:00 Continental Breakfast
8:30 Keynote Address: Implement Mentoring Programs at the Growing Stages of New Employees to Improve Retention
9:30 Break & Refreshments
Track C: Market Your Agency Track D: Legal and Liability Issues
9:45 Promote Your Agency through Proven Advertising Techniques Understand Equal Opportunity and Employment Law
10:30 Master Internet Advertising for Law Enforcement Examine the Importance of Selective Recruiting and Thorough
Training to Avoid Liability and Litigation
11:15 Closing Keynote: Build Powerful Partnerships with Local Communities
12:15 Conference Adjourns/Lunch Break/Post-Conference Workshop Registration
Post-Conference Workshop: Wednesday, May 13, 2009
Workshop A: Design an Advanced Marketing Plan to Lead a Workshop B: Develop and Implement a Succession Plan for
1:15
Successful Recruiting Campaign Your Agency
4:30 Post-Conference Workshops Adjourn
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3. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Who Pre-Conference Seminar: Monday, May 11, 2009
Should Attend: Pre-Conference Seminars are hands-on, interactive sessions with specially designed exercises
and projects that have immediate application. With this full-day application session, you will
enhance your training experience by establishing a reference point of knowledge, language
• Police Chiefs
and methodologies for the rest of the event. This seminar will dive deep into professional
• Deputy Chiefs development and career advancement programs to help improve your expertise and gain
knowledge of practical tools to implement from field experts. Enrollment space is limited, so
• Sheriff Offices
register today to reserve your place.
• Human Resource Directors
• Recruiters 8:30
Pre-Conference Seminar Registration & Continental Breakfast
• Strategic Planners
• Training Personnel 9:00
• Law Enforcement Managers Professional Development and Career Advancement Programs
• Administrative Staff Officers are much more likely to stay in an agency where they are shown career growth and
leadership opportunities. Providing these chances along with continued education, your
• Professional Standards Staff
officers will feel engaged, empowered and content. Please join us in this interactive seminar
…and anyone involved in human
to learn how to improve your professional development curricula.
resources for law enforcement
• Help officers identify career opportunities within their current role or agency
• Develop career ladders for levels of officers in your agency
• Utilize talent you currently have and enhance performance through education,
Reasons
training and mentoring
12:00
Lunch Break
to Attend:
1:00
Pre-Conference Seminar Resumes
1. Acquire Proven Best Practices for
Recruitment, Selection and Hiring
4:00
Pre-Conference Seminar Adjourns
2. Develop and Implement Effective
Succession Planning
3. Enhance Your Marketing Strategy
to Attract Top Talent
4. Improve Accountability and
Departmental Performance
5. Reduce Liability and Enhance
Management of Sensitive Issues
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4. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Answering Day One: Tuesday, May 12, 2009
8:00
the Call Conference Registration & Continental Breakfast
8:30
Keynote Address: Innovative Strategies in the Current Economy
to Improve Recruitment and Retention for Law Enforcement
The Law Enforcement Development
Center has teamed up with The Police The economic environment has altered the applicant pool and has forced agencies to be
Policy Studies Council to create more precise in their recruitment and retention practices. Hear the latest perspectives on
Answering the Call, a quarterly journal improving law enforcement efforts and strategies in a declining economy to attract the most
for law enforcement and first responders. qualified candidates. Examine new developments to:
Answering the Call provides an in-depth • Align your innovative recruitment and retention initiatives to satisfy your budget
look at today’s hottest issues, including
• Reorganize your department to meet budgetary requirements
law enforcement management,
• Leverage community partnerships to support and extend the reach of
emergency preparedness, use of force,
innovative initiatives
funding and grants, technological
• Promote short term recruitment campaigns as part of more comprehensive
innovations, and more!
longer term strategies
To download the latest issue of Answering
Robert Kanaski
the Call, please visit
Assistant Chief
www.PerformanceWeb.org/ATC
San Diego Police Department
9:45
Analyze Changing Shifts in Applicant Pool to Recruit Effectively
• Understand the changing trends in your applicant pool to anticipate their demands
• Utilize retirees in a new capacity in your department
• Offer and market on-the-job training during your recruitment process to appeal
to a diverse workforce
WINTER 2008
A QUARTERLY JOURNAL FOR LAW ENFORCEMENT
10:45
& FIRST RESPONDERS
Presented by The Performance Institute and The Police Policy Studies Council
Break & Refreshments
11:00
Build and Implement a Diversity Workforce Recruitment Plan and
Featuring
Revitalize Your Selection Process
• Examine and improve current personality and assessment methods
• Explore the pros and cons of various tactics, such as structural panel interviews and
their addition to the application process
• Ensure your agency’s selection process attracts high quality and diverse applicants
LAW ENFORCEMENT MANAGEMENT USE OF FORCE HOMELAND SECURITY FUNDING
Sgt. Barry Denton
SEX OFFENDER MANAGEMENT NARCOTICS EMERGENCY PREPAREDNESS
Answering the Call Winter TECHNOLOGY 1
2008
Louisville Police Department
12:00
Lunch Break
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5. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Day One: Tuesday, May 12, 2009, Continued
1:00
Track A: Law Enforcement Recruitment & Retention Strategies Track B: Diversity Management
Re-evaluate and Expedite the Recruiting Process “Are You Talking to Me?” – Interpersonal
Communications
• Implement an efficient recruiting process that ensures quality
applicants are interviewed • Develop effective messages to successfully deliver your point
• Craft a recruiting process to keep the applicant excited and • Know your audience to gain attention and
engaged with your department communicate appropriately
• Advocate speed and quality when recruiting applicants to • Identify internal and external variables which can effect
ensure a ‘yes’ from a potential new hire your message
Robert Kanaski Director Glenn Luedtke
Assistant Chief Sussex County EMS
San Diego Police Department
3:15
Track B: Diversity Management Track A: Law Enforcement Recruitment & Retention Strategies
Effectively Manage the Multigenerational Law Boost Veteran and Military Applicants to Increase
Enforcement Workforce Your Departmental Capacity
• Learn the different components and characteristics of the multi- • Market your agency to military recruits with
generational workforce positive comparisons
• Recognize the challenges to leading a team composed of • Create and maintain contact with prospective recruits while
these groups they are still in the service
• Engage employees from each age group, with particular • Benefit from training and discipline provided by
emphasis on the youngest employees on your team military service
Dan Schiele Sgt. Barry Denton
Captain Louisville Police Department
City of Sacramento
Joseph E. Rooney Police Facility Track B: Diversity Management
Effective Strategies to Increase the Number of
2:00
Sworn Female and Minority Officers
Break & Refreshments
• Collaborate on cutting-edge recruiting strategies for targeting
women and minorities in your community
2:15
Track A: Law Enforcement Recruitment & Retention Strategies • Identify effective retention and development procedures to
propel women and minorities into leadership roles
Identify Incentives to Retain Valuable Law
• Market incentives that will attract minorities and women to
Enforcement Personnel
your applicant pool
• Update retirement and other benefits to promote your agency Dan Schiele
as an “employer of choice” Captain
• Discover innovative incentive programs to retain City of Sacramento
experienced officers
Joseph E. Rooney Police Facility
• Ensure employee engagement and motivation
4:15
Adjourn
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6. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Day Two: Wednesday, May 13, 2009
8:00
Continental Breakfast
The 2009 National Law 8:30
Enforcement Recruitment, Keynote Address: Implement Mentoring Programs at the
Retention and Diversity Summit Growing Stages of New Employees to Improve Retention
will be held this year May 11- Mentoring programs are an effective way to help and guide new recruits. By instituting
13, 2009 during Police Week. training and mentoring programs early on, you can assist new employees in identifying future
expectations and prepare them for greater responsibilities. These types of programs will
First started in 1962, May 15
enhance learning and amplify job growth.
is now known as Peace Officers
• Foster and encourage a constructive dialogue between new hires and
Memorial Day and the week in seasoned officers
which it falls is National Police • Provide professional development to enhance learning in the workplace
• Create a mentorship program to develop employee learning and
Week. Join The Performance
understanding of different job functions
Institute and other law
Dr. Frank A. Colaprete
enforcement officers from around Adjunct Professor, Keuka College;
the country who participate in Lead Consultant, Justice Systems Solutions, LLC
this unique event.
9:30
Break & Refreshments
9:45
9:45
Track C: Market Your Agency
Track D: Legal and Liability Issues
Promote Your Agency through
Understand Equal Opportunity
Proven Advertising Techniques
and Employment Law
• Market new departmental initiatives
showcasing growth potential • Gain knowledge of legal ramifications
of equal opportunity employment
• Ensure your marketing activities are
tailored to fit your specific agency • Learn court decisions and federal
diversity needs mandates to avoid pitfalls and
attain requirements
• Study recruitment methods including
advertising campaigns, career fairs • Understand the civil rights law to
and successful community initiatives effectively recruit a qualified and
diverse team
Sgt. Barry Denton
Louisville Police Department
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7. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Day Two: Wednesday, May 13, 2009, Continued
10:30
Track C: Market Your Agency
“Great info. Very Master Internet Advertising for Law Enforcement
• Conduct a successful online recruitment advertising campaign and identify what
Useful. Made me makes a website effective
• Maximize the Internet to attract the most qualified applicants while simultaneously
think outside satisfying your agencies diversity goals.
• Harness web 2.0 principles to penetrate and communicate with a diverse population
the box!”
Danielle Woodward, Personnel Track D: Legal and Liability Issues
Director, City of Owensboro,
Examine the Importance of Selective Recruiting and Thorough Training
Kentucky Police Department
to Avoid Liability and Litigation
• Examine why diversity hiring and officer retention is an ever-changing
area of human capital management
• Follow legal guidelines when selecting and hiring for your agency
• Establish the latest training programs to reduce allegations and litigation
11:15
Closing Keynote: Build Powerful Partnerships with
Local Communities
• Expand working relationships with local organizations and businesses to raise
awareness of job opportunities
• Participate in community events to increase the visibility of your department
• Establish partnerships with schools and local youth communities to showcase
diversity and commitment to social responsibilities
12:15
Conference Adjourns/Lunch Break/Post-Conference Workshop Registration
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8. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Post-Conference Workshops
Post-Conference Workshops are designed to be an interactive way for participants to learn
the latest techniques in implementing a successful recruitment and succession plan in their
workplace. Workshops provide a platform to learn practical applications of current
best practices. Space in these comprehensive workshops are limited, so be sure to reserve
your seat today.
Understand New 1:15
1:15
Workshop A: Workshop B:
Trends in the Design an Advanced Marketing Develop and Implement a
Applicant Pool to Plan to Lead a Successful Succession Plan for Your Agency
Recruiting Campaign This workshop will help you make meaningful
Design a Successful distinctions between high-and low-performing
Please join us in this interactive workshop to
employees and maximize the benefits of
learn advanced techniques in improving your
Recruitment Process performance measurement and training.
recruitment plan. Gain the necessary tools to
Overcome obstacles through oversight and
attract qualified applicants and maximize the
policy standardization.
benefits of your partnerships.
• Establish a process for recruiting and
• Foster relationships with local partners
developing skills for advancement while
to increase agency’s visibility and
ensuring a return on investment
ability to network amongst broader
• Identify and track high-potential
communities
employees for leadership positions
• Diversify your applicant pool using new
• Determine potential difficulties in
media technology and other advanced
succession planning
recruiting tools and techniques
• Engage and instill pride and passion
into your officers to increase the ROI of
your recruitment efforts
4:15
Post-Conference Workshops Adjourn
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9. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Post-Conference Webinar
Post-conference webinars are an extension of learning beyond the three-day
event. This 90 minute webinar will enhance your program experience and
provide additional resources for immediate implementation of a statewide gang
intelligence database.
Expand Recruitment Diversity Management in Law Enforcement: Breakdown
Efforts to Attract Cultural Barriers
Qualified and Skilled Date: Wednesday, June 3, 2009
Time: 1:00-2:30 PM EST
Candidates
During this interactive webinar, you will learn to understand the employee’s cultural
differences to provide a healthy work environment. It is essential for agencies
to learn strategies to improve communication, build good working relationship,
recognize the diversity among staff and identify the appropriate management
styles. To enhance your own diversity management skills, join the Law Enforcement
Development Center’s Breakdown Cultural Barriers webinar on June 3, 2009.
CODE: F599
“This is exactly what I wanted. A good
‘How-To’ build a new recruitment program.
Good and helpful.”
Michael Holguin, Police Sergeant, Texas Police Department
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10. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Upcoming Events
Sponsorship
Opportunities
The 2009 National Summit on Juvenile Re-entry
June 24-26, 2009
As a conference and training provider,
• Improve Service Delivery and Case Management for Youth
The Performance Institute is an expert in
Employment Services
bringing together leaders to share and
discuss best practices and innovations. • Demonstrate best practices in aftercare coordination
We connect decision-makers with
• Develop skills to help successfully reenter education system or job market
respected solution providers.
The Institute offers five different pre-
Use of Force
designed sponsorship packages:
July 7-9, 2009
• Event Co-Sponsor
• Balance the Need to Keep Your Officers Safe with the Legal Risk Framework
• Session Sponsor
• Devise an All-Encompassing Policy for Defensive Tactics
• Luncheon Sponsor
• Exhibit Booth Sponsor • Minimize Excessive Force Liability Concerns for Your Agency
• Examine New Technology and Training Techniques
For more information on sponsorships or
to get started, contact Jessica Ward at
Sex Offender Registration and Management
703-894-0481 or
Ward@PerformanceWeb.org
August 24-26, 2009
• Leverage Resources to Improve Oversight of Agency Requirements
• Strengthen Online Monitoring and Investigation Practices
• Improve Communication Strategies and Public Awareness
• Improve Sex Offender Monitoring and Registry Managemen
For More Information About these Upcoming Events, Visit
www.PerformanceWeb.org/LE or Please Contact Chris Joseph at
703-894-0481 x224 or email him at Joseph@PerformanceWeb.org.
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11. The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit
Logistics & Registration Registration
Venue & Hotel 1. ONLINE at www.PerformanceWeb.org
2. VIA FAX to 703-894-0482
The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit will
be held at The Performance Institute Training Center in Arlington, VA. A public parking 3. VIA PHONE to 703-894-0481
garage is located inside of the building for $10/day. Continental breakfast, lunch and
4. VIA MAIL to 1515 N. Courthouse Road, Sixth Floor
refreshments will be provided for delegates on each day.
Arlington, VA 22201
The Performance Institute
1515 North Courthouse Rd., Suite 600
❍ Yes! Register me for The 2009 National Law Enforcement Recruitment,
Arlington, VA 22201
Retention and Diversity Summit
703-894-0481
❍ Add the Pre-Conference Seminar
A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by
❍ Add the Post-Conference Workshop
Marriott at the prevailing rate of $209.00 until April 10, 2009. This rate is based on the
❍ Add the Post-Conference Webinar
Government Per Diem and is subject to change. Please call the hotel directly and reference
code “2009 Recruitment and Retention” when making reservations to get the discounted
❍ Please call me. I am interested in a special Group Discount for my team
rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please
ask the hotel about a complimentary shuttle that is also available for your convenience.
Delegate Information
Arlington Rosslyn Courtyard by Marriott
1533 Clarendon Blvd.
Arlington, VA 22209
Phone: 703-528-2222 Name Title
Phone: 1-800-321-2211
www.CourtyardArlingtonRosslyn.com
Hotel and travel costs and not included in the conference tuition Office Organization
Tuition & Group Discounts
Address
The tuition rate for attending The 2009 National Law Enforcement Recruitment, Retention
and Diversity Summit is as follows:
Early Bird Rate Regular Rate
City State Zip
Conference Only $799 $899
Pre-Conference Seminar $399 $499
Telephone Fax
Post-Conference Workshop $199 $299
Post-Conference Webinar -------- $199
**For the Early Bird Rate, register by March 2, 2009 and Use the Discount Code: EBDC Email
For more information on group discounts for The 2009 National Law Enforcement
Recruitment, Retention and Diversity Summit please contact Chris Joseph at
Payment Information
703-894-0481 ext. 224 or email him at Joseph@ManagementWeb.org.
Training Form/Purchase Order Check (accepted by mail only)
Credit Card
Cancellation Policy
For live events: The Performance Institute will provide a full refund less $399 administration fee for cancellations four
weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be
issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee.
Credit Card Number Expiration Date
For webinars: The Performance Institute will provide a full refund less $50 administrative fee for cancellations
four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund
will be issued. Registrants who fail to attend and do not cancel prior to the meeting will be charged the entire
registration fee.
Name on Card 3 Digit Card verification #
All the cancellation requests need to be made online. Your confirmation email contains links to modify or cancel
registrations. Please note that the cancellation is not final until you receive a written confirmation.
Payment must be secured prior to the conference. If payment is not received by the conference start date, a method
of payment must be presented at the time of registration in order to guarantee your participation at the event.
Billing Zip Code
Quality Assurance
Please make checks payable to: The Performance Institute
The Performance Institute strives to provide you with the most productive and effective educational experience pos-
sible. If after completing the course you feel there is some way we can improve, please write your comments on the Priority Code: L268-WEB
evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to
request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to:
Discounts
The Performance Institute: Quality Assurance, 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201
• All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive
Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in
any discount.
the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable
• Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at
speaker is located to participate in the program.
the time of registration.
If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no re- • All discount offers cannot be combined with any other offer.
sponsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. • Discounts cannot be applied retroactively
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12. About The Performance Institute
Called “the leading think tank in performance measurement for government” on OMB’s
ExpectMore.gov, The Performance Institute has been a leader in Performance Management
training and policy since the 2000 administration transition. As part of the Government
Performance Coalition, a group of good government organizations, the Institute worked in
2000 to deliver recommendations to the then new administration on what would become
the President’s Management Agenda.
In 2009, the Institute is leading Innovations in Government: From Transition to
Transformation, or InnoGOV.org, a collection of forums, research and recommendations to
bring insight and transformation to the federal government. The goal of InnoGOV.org is to
centralize the importance of performance, accountability and transparency in government
and to disseminate the leading best practices to government managers.
The Performance Institute has published several research reports regarding performance
management initiatives and trains over 10,000 government managers per year on
performance-based topics. Dedicated to improving citizen services and taxpayer
transparency, the Institute uses a best-practices foundation to deliver the most effective and
tested methodologies for improving performance.
For More Information, Visit Our Website at
www.PerformanceWeb.org
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