Insights and Ideas to Transform Federal Program Management

1. THE 2009
Insights and Ideas to Transform Federal Program Management
May 6-8, 2009 | Arlington, VA
PROGRAM HIGHLIGHTS:
• Develop a Performance-Based Framework to Achieve Program Outcomes
• Apply an Objective Evaluation System to Measure Success
• Link Program Results to Fiscal Priorities for Taxpayer Transparency
Event Host: Official Media Sponsor:

2. WHO
What is Innovations in SHOULD
Government? ATTEND:
• Chief Human
The start of the Obama Administration brings with it unprecedented
Capital Officers
citizen expectations. The promises of the campaign and the mandate
for change are a call to government managers for transformation. In
• Human Capital
this new economic landscape, it is innovations in government that will
Planning Staff
deliver results to the American people. InnoGov.org is the platform for
sharing these innovations.
• Human Resources
Managers
A product of the leading good government groups, InnoGov.org
is a collection of forums, research and recommendations to bring
• Personnel Staff
insight and transformation to the federal government. Our goal is
to centralize the importance of performance, accountability and
• Workforce Planning
transparency in government. Our task is to disseminate the leading
Managers
best practices to government managers. Our promise is to help you
build the capacity to serve and defend our citizens.
• Staffing Directors
• Training Officers
“Change and reform can’t
IT IS
just be election-year slogans. They
must become fundamental principles
TIME
of government.”
... to Lead
PRESIDENT BARACK OBAMA
... to Strengthen
Organizational Capacity
... to Assess the Use
EVENT HOST
of Contractors in
Called “the leading think tank in performance measurement
for government” on OMB’s ExpectMore.gov, The Performance
Government Work
Institute has been a leader in Performance Management
Training and Policy since the 2000 administration transition.
... for Collaboration
As part of the Performance Coalition, a group of good government associations, the Institute
worked in 2000 to deliver recommendations to the then-new administration on what would
between Agencies
become the President’s Management Agenda. The Performance Institute has published
several research reports regarding performance management initiatives and trains over 10,000
... for Accountability to
government managers per year on performance-based topics. Dedicated to improving citizen
services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the
the People
most effective and tested methodologies for improving performance.
... for Innovative Solutions
OFFICIAL MEDIA SPONSOR
to Workforce Challenges
Federal News Radio is a primary source for news and information
about the business of the federal government for federal managers
and contractors. Both on-air and online, WFED explains the
IT IS TIME FOR
complicated world of the federal government and provides the most
CHANGE. ARE
relevant and topical news – in plain language – in a timely and accessible manner. Federal
News Radio can be heard on 1500 AM in the DC Metro, 820 AM in Frederick and worldwide at
YOU READY?
FederalNewsRadio.com.

3. AGENDA
AT-A-GLANCE
Federal Performance Policy Forum
Day One: Wednesday, May 6, 2009
7:30 Conference Registration and Continental Breakfast
8:30 KEYNOTE ADDRESS: Insight on the New Management Agenda
9:30 Leadership Panel: Understand Federal Policy and Achieve Program Results
10:45 Break and Refreshments
11:00 Spotlight on Congress: Examine the Congressional Appropriations Process and Its Impact on
Your Agency
12:00 Lunch Break
1:00 Develop a Performance-Based Framework to Achieve Program Outcomes
2:00 Apply an Objective Evaluation System to Measure Success
3:00 Break and Refreshments
3:15 Use Performance Information to Make Better Management Decisions
4:15 Day One Adjourns
Day Two: Thursday, May 7, 2009
7:30 Continental Breakfast
8:30 KEYNOTE ADDRESS: Examine the Role of the New Chief Performance Officer and White House
“SWAT Team”
9:30 Leadership Panel: Discover New Ways to Overcome Budgetary Challenges and Fund
Necessary Programs
10:45 Break and Refreshments
11:00 Spotlight on Congress: Build Your Congressional Relationships With Clear Performance Reporting
12:00 Lunch Break
1:00 Integrate Performance Measures With Your Program’s Budget
2:00 Understand the Latest Data Collection and Performance Reporting Guidelines
3:00 Break and Refreshments
3:15 Communicate Your Program’s Mission to Stakeholders and New Leadership
4:15 Conference Adjourns
Post-Conference Workshops: Friday, May 8, 2009
8:00 Workshop Registration and Continental Breakfast
WORKSHOP B:
8:30 WORKSHOP A:
Program Evaluation in Government
Strategic Planning in Government
12:00 Lunch Break/Workshop B Adjourns
3:00 Workshop A Adjourns
www.InnoGOV.org

4. DAY
ONE
Wednesday, May 6, 2009
7: 30
Conference Registration and Continental Breakfast
8:30
KEYNOTE ADDRESS: Insight on the New Management Agenda
“We can no longer afford to sustain the old ways when we know there are new and more efficient ways to
getting the job done,” said President Barack Obama. The theme of change has moved beyond the campaign to
become the central motif of Obama’s presidency. One of the biggest changes Obama has promised to make is a
fundamental reconfiguration of former President George W. Bush’s Management Agenda. Obama has pledged to
eliminate ideological performance goals and replace them with goals Americans care about and that are based on
congressional intent and feedback from those served by government programs. Although few would disagree with
the reasoning, it is unclear how we will reach this goal. This Keynote will offer insights into Obama’s Management
Agenda and what government managers and employees should expect moving forward.
Frank Reeder
Founder, The Reeder Group
Member of the OMB Transition Review Team
9:30
LEADERSHIP PANEL: Understand Federal Policy and Achieve Program Results
There is one major question looming at the start of an Administration: which policies and programs should be kept
and which need to be modified or even thrown out? Each administration leaves a legacy of performance mandates
and policy outcomes for the next, but what does Obama need to do to achieve real improvement in federal policy
and program outcomes? And more importantly, who is responsible for achieving these improvements? Is it up to
senior officials and agency executives or is it up to the OMB? During this Leadership Panel, you will hear leading
federal policy experts discuss concrete ways to achieve desired policy outcomes.
10:45
Break and Refreshments
11:00
SPOTLIGHT ON CONGRESS: Examine the Congressional Appropriations
Process and Its Impact on Your Agency
“No money should be drawn from the treasury, but in consequence of appropriations made by law” states the United
States Constitution. In theory, appropriations are necessary to fund programs that keep Americans safe, educated
and secure. But with a national deficit approaching $1 trillion, are tax dollars really being put to their best use?
Obama’s pledge to conduct a line by line review of the federal budget to seek programs that are not performing and
to eliminate earmarks has been loud and clear, and its promise of eliminating waste has been aimed at Congress.
There are new ideas and mandates on where and how government money will be spent and this session will explore
the impact those policies will have on your agency.
12:00
Lunch Break
www.InnoGOV.org

5. DAY
ONE CONTINUED
Wednesday, May 6, 2009
1:00 3:00
Break and Refreshments
Develop a Performance-Based Framework
to Achieve Program Outcomes 3:15
Improving government performance has been a key
Use Performance Information to Make
component of every president’s platform in recent
Better Management Decisions
history. With the creation of a Chief Performance Officer
and White House “SWAT Team,” Obama has affirmed Your agency has developed performance measures,
his serious commitment to this promise. This goal implemented them and collected the data. Now you
of overall change cannot be achieved unless every have pages and pages of performance information,
government agency improves its own performance. but what do you do with it? More importantly, how do
This session will equip you with tools necessary to you report the data to taxpayers to be transparent and
develop a performance-based framework to achieve show results? During this session you will learn to use
results in your organization. the data you have gathered to make performance-
based management decisions.
• Understand why you should measure performance in
your agency and how to communicate the information • Use measures to manage and motivate employees
to new leadership • Manage your budget based on performance measures
• Develop a framework and a process for planning, • Develop performance reports to clearly show agency
management and evaluation results to citizens
• Illustrate the linkages between daily activities Samuel Mok
and outcomes National President
Dr. Richard Beck Association of Government Accountants
Director, Office of Planning and Performance
Management
Acting Performance Improvement Officer, Department
of the Interior 4:15
Day One Adjourns
2:00
Apply an Objective Evaluation System to
Measure Success
Every government agency is required to create and use a
set of performance measures, but how can you be sure
“The event is highly
your agency is measuring the right things? This session
will equip you with the knowledge to determine specific
informative, provides
questions your agency’s program evaluation must
answer and help you gather tools to choose the right
perspectives from all levels and
program evaluation model for your government program.
• Gather and review information about your
most angles and fills out one’s
organization’s mission, purpose, strategic plan,
structure and staffing
knowledge of performance in a
• Clarify the purpose of the evaluation and develop the
key questions to be used throughout the process
manageable way.”
• Implement, monitor and modify the evaluation
framework to accurately assess your program PETER BRIDGEMAN, United States Department of Agriculture

6. DAY
TWO
Thursday, May 7, 2009
7:30
Continental Breakfast
8:30
KEYNOTE ADDRESS: Examine the Role of the New Chief Performance Officer
and White House “SWAT Team”
In these troubled economic times, the importance of measuring the effectiveness of government programs has
never been more necessary. The appointment of the nation’s first Chief Performance Officer reflects the centrality of
reducing waste and inefficiency in Obama’s presidency. In this newly created role, Nancy Killefer will be responsible
for streamlining the processes of all government programs and restoring the American public’s trust during this
economic crisis. For too long, millions of taxpayer dollars have been spent on poorly performing programs because
of lack of oversight and accountability. This newly created position aims to make government more efficient,
accountable and transparent.
9:30
LEADERSHIP PANEL: Discover New Ways to Overcome Budgetary
Challenges and Fund Necessary Programs
President Barack Obama has recently said it is time to rethink outmoded ways of doing things, that it’s time to
embrace new systems and technologies and to take initiative in developing better practices. With the increased
emphasis on eliminating programs that we don’t need and that don’t work, agency leaders cannot afford to sustain
the old ways of doing things. Program directors need to step up and think of new and more efficient ways to fund
and manage the programs within their federal agency.
10:45
Break and Refreshments
11:00
SPOTLIGHT ON CONGRESS: Build Your Congressional Relationships With
Clear Performance Reporting
The constant transitional leadership in the federal government is filled with instances of waste, mismanagement
and lack of change and knowledge management. For history not to repeat itself, it will take cooperation between
the new Administration and Congressional leadership, especially across party lines, to maintain and improve
government performance. While Congress and the new Administration have a number of opportunities to provide
their perspectives on specific performance issues and performance goals, opportunities also exist for Congress
to enhance its focus to enable a more systematic assessment of key programs and performance goals. Agency
executives must work to develop an effective strategy for obtaining and acting on congressional views on what to
measure, how to measure it, and how to best present this information to a congressional audience.
12:00
Lunch Break
www.InnoGOV.org

7. DAY
TWO CONTINUED
Thursday, May 7, 2009
1:00 3:00
Break and Refreshments
Integrate Performance Measures With
Your Program’s Budget 3:15
Although agencies have made progress in improving
Communicate Your Program’s Mission to
their operations in recent years, they often lack the basic
Stakeholders and New Leadership
management capabilities needed to address current and
emerging demands. Many government programs were It has always been important to keep a clear line of
designed decades ago to address earlier challenges. communication between your organization and all
Maintaining outmoded commitments and operations stakeholders. However, with a new Administration
makes it more difficult to address the needs and that is promising a line-by-line review of the federal
demands of a changing world and nation. During this budget and numerous cuts to programs that are not
session you will learn why it is important to integrate your performing, it is imperative that you communicate
budget with well-defined outcome goals to validate your your program’s mission to the new leadership. You
program’s existence. must ensure your program goals are aligned with your
agency’s mission so that you can clearly communicate
• Understand the relationship between budgetary
your program’s importance to all stakeholders.
resources and performance results
• Obtain the input of internal and external stakeholders
• Learn to effectively communicate your agency’s
to integrate your program with your agency’s mission
programs and activities and how these contribute to its
strategic goals • Identify all parties impacted by adopting new
strategies and define a way to engage stakeholders
• Align performance planning and budgeting to
fully utilize performance measures to improve • Learn how to use analytical tools to increase the
program management effectiveness and transparency of stakeholder activities
Patrick Kennedy
Undersecretary for Management
Department of State
4:15
2:00 Conference Adjourns
Understand the Latest Data Collection and
Performance Reporting Guidelines
Over the past 8 years, executive branch reform efforts
have attempted to shift the focus of federal government
management from a preoccupation with activities to the
results, or outcomes, of those activities. However, despite
“This conference was very
having more performance measures available, federal
managers reported no significant increase in the use of
informative to practitioners of
performance information in management decision making.
• Learn how to collect forward-looking information and
performance management.”
identify the challenges in collecting consistent and
reliable data
ELISSA PITTERLE, Department of State
• Analyze performance data to determine your course
of action and align performance reports to agency
decision making cycles
• Create a system that enables citizens to monitor
agency performance in the programs that directly
reflect their lives
www.InnoGOV.org

8. POST-
CONFERENCE
WORKSHOPS
Friday, May 8, 2009
Workshops are designed to be an interactive way for participants to learn the latest management techniques in order
to implement them in their workplace. The workshops provide a platform to learn practical applications of current
best practices. Space in these comprehensive workshops is limited, so be sure to reserve your seat today.
8:00
Workshop Registration and Continental Breakfast
8:30
WORKSHOP A: Strategic Planning in WORKSHOP B: Program Evaluation in
Government Government
The quality of an agency’s strategic plan sets the Every government agency is required to measure and
course for its performance management efforts from manage their program’s performance. However, it is
that point on. Implementing a strong strategic plan what to do with the data you’ve collected that is often
that clearly defines the mission and goals of your the difficult part. After implementing a performance
organization is the first step to improving performance. measurement system for your program, there are
By aligning your organization’s performance goals with several questions that every manager should ask: How
your strategic plan, you will be able to validate your sure are you that you are measuring the right things?
program’s existence to all stakeholders and ensure Is your program performing activities that are not
tangible results for your agency. aligned with its mission? A strong program evaluation
framework will ensure that your agency is accurately
• Discover why traditional strategic planning processes
assessing all programs.
often fall short of delivering results
• Learn to tailor evaluations to your agency’s needs to
• Identify the characteristics and requirements of
improve program performance every year
successful strategic plans, planning processes and
implementation • Outline a formal framework for conducting
program evaluations
• Clearly communicate agency priorities and goals to all
stakeholders • Demonstrate how measures relate to inputs, outputs,
impacts and outcomes
• Develop results-oriented strategies to achieve
departmental outcomes • Define individual program success and the
consequences of failure
• Appoint initiative owners to keep strategic initiatives
on track • Create a performance-based evaluation blueprint to
assess program performance
12:00
Lunch Break/Workshop B Adjourns
3:00
Workshop A Adjourns
www.InnoGOV.org

9. Bring Training to Your Agency
One of the more popular vehicles for accessing the Institute’s educational
offerings is the delivery of on-site trainings and management facilitations.
Bringing a training or facilitation in-house gives you the opportunity to
customize a program that addresses your exact challenges and provides a
To ensure professional success,
more personal learning experience, while virtually eliminating travel expenses.
you must continually expand your
Whether you require training for your department or for an organization-wide
skills and education. The bar
initiative, the advanced learning methods employed by The Performance
has been raised in government
Institute will create an intimate training atmosphere that maximizes
agencies and organizations, and
knowledge transfer to enhance the talent within your organization.
managers want to hire, promote
and work with the most skilled
CUSTOMIZATION
individuals possible.
We realize that not all obstacles can be overcome by applying an “off-the-
To address this need, The Institute
shelf solution.” While many training providers will offer you some variation of
offers a Certificate in Government
their standard training, The Performance Institute’s subject matter experts
Performance Management. Attend
will work with you and your team to examine your programs and determine
the three “core” courses and an
your exact areas of need. The identification of real life examples will create a
additional three “elective” courses
learning atmosphere that resonates with participants while at the same time
based on the topics that meet your
providing immediate return on your training investment. Using interactive
agency’s unique needs. The skills
exercises that employ actual projects or scenarios from your organization,
you acquire will then be used to
instructors can address specific challenges and align the curriculum of
complete a “capstone project” on
each session to your objectives. While the majority of on-site trainings are
a particular issue that you and our
focused on smaller groups, The Performance institute also has the ability
department are facing, which will
to accommodate organizational-wide training initiatives. Utilizing multiple
then be evaluated by an expert
instructors, The Institute has the capacity to deliver courses to groups of up
member of our staff.
to 300 participants per day.
Benefits of Certification:
AREAS OF EXPERTISE
ADVANCE YOUR CAREER
On-site delivery of single courses, certification programs and entire
Education and professional
packages of specialized courses are available in the following areas:
certification are becoming necessary
• Strategic Planning
for promotion and requirements for
• Performance Measurement coveted positions. In the Certified
• Project Management Government Performance Manager
program, you will acquire the skills
• Lean Six Sigma
and tools to make you the lead
• Workforce Management
performance management resource
• Performance-Based Budgeting for your organization.
• Performance-Based Contracting
MEET NEW CERTIFICATION
• Performance Reporting REQUIREMENTS To hold a position
• Program Evaluation as a performance manager in
government you must demonstrate
• Administrative Management
compliance with new skills sets
• Leadership and Change
required by OMB and Congress.
Receiving your certificate is one key
For more information about in-house training options available to way to demonstrate your skills.
you, please contact Mark Bryan at 703-894-0481 x 225 or email him
CUSTOMIZE A PROGRAM TO
at Bryan@PerformanceWeb.org.
FIT YOUR NEEDS Working with
Institute training managers, you can
select courses that will have direct
“The presenters were extremely application and impact to your work.
knowledgeable.” For more information about
certification, please contact
Damian Wingate at 703-894-0481
DIANE GELBURD, National Resources Conservation Service
or email him at
Wingate@PerformanceWeb.org

10. LOGISTICS &
REGISTRATION
Venue: Tuition:
The Federal Performance Policy Forum will be held at The The tuition rate for the Federal Performance Policy Forum is
Performance Institute in Arlington, VA, just one block east of the as follows:
Courthouse Metro stop on the Orange Line. A public parking
Offerings for On-site Early Bird Regular
garage is located just inside of the building.
Government Rate* Rate
Employees
The Performance Institute
1515 North Courthouse Rd., Suite 600 Policy Forum $899 $699 $799
Arlington, VA 22201
Workshop A: Full-Day $650 $550 $599
703-894-0481
Workshop
Hotel: Workshop B: Half-Day $450 $350 $399
Workshop
A limited number of rooms have been reserved at the Arlington
Rosslyn Courtyard by Marriott at the prevailing rate of $209 until
April 8. This rate is based on the Government Per Diem and is Offerings for Private On-site Early Bird Regular
subject to change. Please call the hotel directly and reference Sector Employees Rate* Rate
code “Federal Performance Policy Forum” when making
Policy Forum $1,299 $999 $1,099
reservations to get the discounted rate. The hotel is conveniently
Workshop A: Full-Day $850 $750 $799
located three blocks from the Rosslyn Metro station. Please ask
Workshop
the hotel about a complimentary shuttle that is also available for
your convenience. Workshop B: Half-Day $650 $550 $599
Workshop
Arlington Rosslyn Courtyard by Marriott
*For the Early Bird Rate, register before February 25, 2009
1533 Clarendon Blvd.
Arlington, VA 22209
Group Discounts:
Phone: 703-528-2222
Phone: 1-800-321-2211 For more information on group discounts for the Federal
www.courtyardarlingtonrosslyn.com Performance Policy Forum, please contact Damian Wingate at
703-894-0481 or email him at Wingate@PerformanceWeb.org
Hotel and travel expenses are not included in conference tuition.
Cancellation Policy Quality Assurance
For live events: The Performance Institute will provide a full refund less $399 The Performance Institute strives to provide you with the most productive and
administration fee for cancellations four weeks before the event. If cancellation occurs effective educational experience possible. If after completing the course you feel there
within two weeks prior to conference start date, no refund will be issued. Registrants is some way we can improve, please write your comments on the evaluation form
who fail to attend and do not cancel prior to the event will be charged the entire provided upon your arrival. Should you feel dissatisfied with your learning experience
registration fee. and wish to request a credit or refund, please submit it in writing no later than 10
business days after the end of the training to:
For webinars: The Performance Institute will provide a full refund less $50
administrative fee for cancellations four weeks before the event. If cancellation The Performance Institute: Quality Assurance
occurs within two weeks prior to conference start date, no refund will be issued. 1515 N. Courthouse Road, Suite 600
Registrants who fail to attend and do not cancel prior to the meeting will be charged Arlington, VA 22201
the entire registration fee.
Note: As speakers are confirmed six months before the event, some speaker
All the cancellation requests need to be made online. Your confirmation email contains changes or topic changes may occur in the program. The Performance Institute is
links to modify or cancel registrations. Please note that the cancellation is not final until not responsible for speaker changes, but will work to ensure a comparable speaker is
you receive a written confirmation. located to participate in the program.
Payment must be secured prior to the conference. If payment is not received by If for any reason The Performance Institute decides to cancel this conference, The
the conference start date, a method of payment must be presented at the time of Performance Institute accepts no responsibility for covering airfare, hotel or other
registration in order to guarantee your participation at the event. costs incurred by registrants, including delegates, sponsors and guests.
Discounts
• All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount.
• Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at the time of registration.
• All discount offers cannot be combined with any other offer.
• Discounts cannot be applied retroactively
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11. LOGISTICS &
Registration Form for the
REGISTRATION
Federal Performance Policy Forum
TO REGISTER
Call 703-894-0481
Fax this form to: 703-894-0482 or
Visit www.innoGOV.org
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Sponsorship
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NAME TITLE
and training provider, The
Performance Institute is an expert
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and innovations. We connect
decision-makers with respected
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Priority Code: P900-WEB

12. INNOGOV’S
CALENDAR OF EVENTS
POLICY FORUMS INSIGHT BREAKFASTS
The 2009 Federal Workforce Policy Forum Performance Management for
Insights and Ideas to Transform the Federal Workforce Intelligence: Unique Challenges in
June 10-12, 2009 | Arlington, VA Defining Outcomes and Measures
June 30, 2009 | 8-10 AM | Arlington, VA
Program Highlights:
• Strengthen organizational capacity through strategic recruitment, The Acquisition Workforce:
development and retention Defining the Job Requirements
and Competencies of the Future
• Determine the correct balance of contracted versus government-performed work
Contractor Workforce
• Promote improved learning, communication and collaboration
July 23, 2009 | 8-10 AM | Arlington, VA
throughout government
Labor Relations: Balancing the Rights
Designed for: Chief Human Capital Officers, Human Capital Planning Staff,
of Union Members and the Public
Human Resources Managers, Personnel, Workforce Planning Managers,
Interest
Staffing Directors, Training Officers
August 27, 2009 | 8-10 AM |
The 2009 Federal Technology Policy Forum Arlington, VA
Insights and Ideas to Transform Federal IT
July 15-17, 2009 | Arlington, VA
INSIGHT WEBINARS
Program Highlights:
• Emphasize the central role of technology to achieve citizen transparency
Process Improvement: Utilizing Lean
and satisfaction
Six Sigma and Project Management
• Develop and maintain a collaborative, efficient and secure infrastructure
for Dramatic Improvements in Costs,
• Utilize new technology to promote an ongoing dialogue between citizens Efficiency and Quality
and their government May 20, 2009 | 12 PM
Designed for: Chief Technology Officers, Chief Information Officers, IT
Planning and Budgeting for DoD:
Managers, IT Directors
Applying a Strategic, Risk-based
The 2009 Federal Financial Policy Forum Framework to Determine Priorities
Insights and Ideas to Transform Federal Financial Management June 23, 2009 | 12 PM
August 12-14, 2009 | Arlington, VA
IT Security: Managing the Delicate
Program Highlights:
Balance between Information
• Link agency budgets with annual performance plans Security and Citizen Transparency
August 19, 2009 | 12 PM
• Communicate fiscal priorities to executive, legislative and citizen stakeholders
• Manage tight budgets in this new economic landscape
Designed for: Financial Managers, Chief Financial Officers, Fiscal Analysts,
Accountants, Financial Management Analysts, Project Analysts, Budget Officers
THE 2009 GOVERNMENT PERFORMANCE SUMMIT
Innovations in Government to Deliver Results to the American People
September 23-25, 2009 | Washington, DC
The Eleventh Annual Summit Features insights for program, budget, workforce, finance, IT and acquisition managers.
Coming soon to GovernmentPerformance.org.