15. Paraphrasing Woman: My deadline is next week, which means that I have a lot of work to be done. My baby sitter just called and she is going on a vacation.. I don’t know what to do Man: You’re worried that you’ll unable to finish your work because there’s no one to watch your kids.
16. Summarizing and Self-Disclosure. Man (with tie): So if I understand you want advice Man: Well yes I want some advice Man(with tie): So here is what you do…. Man: So your point is to do that…
17. Self-Disclosure Statements Woman: I Remember when something like this happened to me. Girl: So you understands the way I feel, when your boyfriend broke up with you Woman: Other girls have been in your situation also
Notas del editor
The people having good eye contact and focusing on the speaker… they are comfortable talking to them and the picture looks like they are all paying attention.
Show some facial expression
Remove all distraction and pay attention to the speaker
Concentrate on the speaker despite appearance age and speaking style
Don’t judge the speaker by your personal standard or emotions.
Rephrase the person speech.. Indicate that you are interested in the speaker’s word
The speaker may be casual conversation, expressing an idea wanting to trade information hoping to persuade
Ask question, show that you are paying attention to the speaker
Use suitable body language, facing the speaker, nodding etc.
Concentrate on the speaker voice, tone and body language. Read between the lines, ask for details when you are giving general information