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Key Insights and Digital Trends Shaping the Indian Online Space

© comScore, Inc.

Proprietary.

22 August 2013
Introduction

#FutureinFocus

Executive Summary
Media fragmentation is occurring at light speed in
today’s multi-platform environment, which features
not only computers, but smartphones, tablets,
gaming platforms and a seemingly ever-increasing
number of emerging devices.

comScore has been preparing for a future
scenario where most people will consume content
on the go and PCs would no longer be the centre
of the digital universe. This future is quickly
becoming a reality.

The strong swelling of mobile audiences, devices
and consumption habits have shown us that
consumers have become more platform agnostic in
their digital media consumption and happily switch
devices throughout the day and into the night to stay
up to date on email, news, social media etc.

The following report examines how the latest
trends in web usage, online video, mobile and
search, social and shopping are currently shaping
the Indian digital marketplace and what that
means for the coming year, as comScore helps
bring the digital future in focus.
FOR FURTHER INFORMATION, PLEASE CONTACT:

A Singh
worldpress@comscore.com

© comScore, Inc.

Proprietary.

2
Key Takeaways
India is now the world’s third largest internet
population
Riding on a 31% year-on-year increase, India’s
online population grew to 73.9 million. With an
extended online universe in excess of 145
million the market is at a tipping point for online
businesses
Younger males and women aged 35-44
emerge as power users
Three-quarters of India’s Online population is
under 35. Males in the segment and women
aged 35-44 are amongst the heaviest users
Online Retail is on the rise
Local While 60 percent of web users in India
visit online retail sites, time spent on shopping
sites still has huge growth potential. The space
is dominated by local retailers led by Myntra,
Flipkart and Jabong among others

© comScore, Inc.

Proprietary.

Social networking still captures majority of
screen time
Social Networks capture the largest percentage of
consumers’ time in the region. Facebook
continues to be the number one social network
with a 28% increase in traffic and a reach of 86%.
LinkedIn emerges as number two, while Pinterest
and Tumblr are the fastest growing networks.

Entertainment and online video continues to
grow
The online video audience in India grew an
astounding 27 percent in the past year, YouTube
continues to be the top video property with more
than 55% share. International publishers including
Facebook, Yahoo and Dailymotion get a majority
of the 54 million who watched videos. Local
content is distributed mainly through the Youtube
platform dominated by Bollywood.

3
Content
SETTING THE SCENE
Global Overview

5

Indian Online Landscape

9

Indian Mobile Landscape

16

2013 INDIA DIGITAL FUTURE IN FOCUS
Digital Audience Behaviour

19

Social Networking

23

Online Retail

27

Entertainment and Online Video

31

News and Information

35

Online Travel

41

Sports

44

Real Estate

48

Search

52

Conclusion

56

Tweet-bits

60

Methodology

61

About comScore

63

© comScore, Inc.

Proprietary.

4
#FutureinFocus

GLOBAL OVERVIEW

© comScore, Inc.

Proprietary.
Distribution of Worldwide Internet Audience
The US is no Longer the Center of the Online Universe

34%
Outside US

87%
Outside US

Middle
East - Africa
9%
North
America
14%

Latin
America
9%
Asia
Pacific
41%

Europe
27%

66%

13%
1996

2012

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 to March 2013

6
India’s share in Asia Pacific Grows
Second Largest Online Population in the Region
Total 644 MM

Rest of APAC,
13.9%
Share of Asia Pacific Online Population

Total 604 MM

Rest of APAC,
13.5%

Southeast Asia,
9.4%

Southeast Asia,
9.6%

Japan, 12.2%

Japan, 11.4%

India, 9.3%

India, 11.5%

China, 55.2%

China, 54.0%

Mar-12

Mar-13

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 to March 2013

7
Time Spent and Growth Across Regions
US Users Spent Most Time, Whilst Asia Pacific Outgrows Rest of the World

Hours per Visitor

37.2
26.8

Global Average:
23.4 Hours a Month

26.1
17.3

North America

Europe

Latin America

17.2

Middle East - Africa

Asia Pacific

Unique Visitors (MM)

+7%

604

644
+5%

391

412
+12%

+1%
215

217
131

Asia Pacific

Europe

© comScore, Inc.

Proprietary.

+3%

North America

147

Latin America

130

134

Mar-12
Mar-13

Middle East Africa

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 to March 2013

8
#FutureinFocus

INDIAN ONLINE LANDSCAPE

© comScore, Inc.

Proprietary.
India is the World’s Third Largest Internet Population
Overtakes Japan by Adding 17.6 Million Users in the Past Year

Total Unique Visitors (000)

With an extended online universe in
excess of 145 million the market is at
a tipping point for online businesses

62,617

62,122

52,701

43,021

39,147

28,929

United
States

73,640

191,374

China

73,872

348,177

India’s Internet audience grew by
17.6 million users since March 2012,
a year-over-year increase of 31%

India

Japan

Russian
Federation

Brazil

Germany

France

United
Kingdom

Italy

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 to March 2013

10
Indian Online Population grows steadily
73.9 Million Indians Surfed the Web via a Home or Work Computer

Growth Over 1 Year

56,318

73,872

+31%

Total Unique Visitors (000)

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 to March 2013

11
India’s Y/Y Online Population Growth Second Only to Brazil’s

Unique Visitors (MM)

Brazil

37%

62.1
56.3

India

Philippines

Year on Year

45.5

73.9
6.1
7.4

22%

14.1
16.1

Vietnam

14%

Russian
Federation

56.0
62.6

Mar-12

© comScore, Inc.

31%

Proprietary.

12%

Mar-13

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 and March 2013

12
India’s Online Population Skews Significantly Younger Than Other
BRIC Countries with 75% Under the Age of 35

WW

% of Population

China

26%

28%

India

Russia

Brazil

26%

20%

31%

14%

24%

36%

39%

25%

31%

30%

20%

Persons: 15-24

Persons: 25-34

Persons: 45-54

10%

16%

22%

30%

13%

7%

6% 3%

15%

7%

12%

8%

Persons: 55+

© comScore, Inc.

Proprietary.

Persons: 35-44

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

13
Females Comprise 39% of the Indian Internet Population
Women Also Spend Less Time Online than Men

Female Share of Internet Population

Average Hours per Visitor

47%

45%

39%

52%

49%
38.5
32.5

24.1

27.0

27.8

22.6
16.5

WW

15.7

12.7

China

India
Males 15+

© comScore, Inc.

10.8

Proprietary.

Russia

Brazil

Females 15+

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

14
Average Hours Online per User

Women 35-44 are Heaviest Internet Users Among Age/Gender Groups
Among Men, 25-34 year-olds are the Heaviest Internet Users

13.7

12.8 13.1
12.0

11.6 11.6
10.4 10.8

10.7
9.7

Males
15-24

Females
25-34

© comScore, Inc.

35-44

Proprietary.

45-54

55

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

15
#FutureinFocus

INDIAN MOBILE LANDSCAPE

© comScore, Inc.

Proprietary.
Non-PC traffic growth starting to accelerate in 2013
Mobile and Tablet shares grows to 14.2%
100%

95%

23%
90%

Non-PC
Traffic:
14.2%

85%

77%

80%

75%
Jan-13

Feb-13
PC

Mobile

Tablet

© comScore, Inc.

Mar-13

WiFi

Cellular

Other

Proprietary.

Source: comScore Device Essentials –India, March13 (includes unknown mobile handsets)

17
Percentage of users

Mobiles and tablets preferred choice of access for many
Weather, Blogs and Music Increasingly Accessed “on the go”

26%

74%

66%

33%
Weather

76%

Blogs

Entertainment Music

60%

40%

Car Rental

PC

© comScore, Inc.

24%

Proprietary.

Mobile + Tablet

Source: comScore Device Essentials July 2013

18
#FutureinFocus

DIGITAL AUDIENCE BEHAVIOUR

© comScore, Inc.

Proprietary.
Social Networking Captures Large Share of PC Screen Time in India
Share of Time Spent on Services (Email, IM) Also Significant

Share of Total Minutes Spent Online

100%
90%
80%

29%

35%
43%

70%

45%
61%
All Other

60%

13%
11%

50%
40%

News/Information
Retail

9%

Entertainment

13%

Social Networking

25%

38%

Services

30%

33%

20%
9%

20%

3%
10%

16%

13%

WW

23%

China

9%

15%

0%

© comScore, Inc.

India
Proprietary.

Russia

Brazil

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

20
Fastest Growing Web Categories in India
Blogs Category Showed Phenomenal Growth, Adding 11.6m New Users
Year on Year
7,221
Apparel

85%

Total Unique Visitors (000)

13,390

7,339
Comparison Shopping

52%

11,141

24,278
Blogs
35,906

48%

8,109

Financial
Information/Advice

43%

11,571

Mar-12

© comScore, Inc.

Proprietary.

Mar-13

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 and March 2013

21
Top Web Properties - India
Unique Visitors (000)
Google Sites

Minutes per Visitor

69,393

Facebook

167.9

59,662

Yahoo! Sites

217.7

38,909

Microsoft Sites

31,332

72.1
19.4

Wikimedia Foundation Sites

24,934

11.1

Times Internet Limited

23,968

17.5

BitTorrent Network

22,640

Network 18

18,549

Ask Network
Rediff.com India Ltd

16,187
13,897

© comScore, Inc.

Proprietary.

0.1

25.7
4.0
35.2

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

22
#FutureinFocus

SOCIAL NETWORKING

© comScore, Inc.

Proprietary.
Social Networking Continues to Grow in India
Facebook Leads the Charge

86% 217 28%
Indian Web Users Visit a
Social Networking Site

Minutes Are Spent on
Facebook by an Average
User

Increase in Facebook
Visitors in the last 12
months

59,642,000
Users visited Facebook on their PC’s

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

24
Business-Focused LinkedIn in #2 Spot
Twitter, Orkut, Tumblr and Pinterest among top 7
Minutes per Visitor

Unique Visitors (000)
Linkedin

TWITTER.COM

ZEDGE.NET

18.7

11,127

9.1

3,884

14.5

2,954

Orkut

Yahoo! Profile

1,939

TUMBLR.COM

8.2

2,044

1,855

PINTEREST.COM

1.7

7.9

9.2

1,514

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

25
Social – New Kids on the Block
Tumblr & Pinterest Emerge as the Fastest Growing Networks
Year on Year
7,029

Linkedin

11,127
4,588

TWITTER.COM

-15%

3,884
3,705

ZEDGE.NET

-20%

2,954
6,442

Orkut

-68%

2,044
1,931

Yahoo! Profile

-

1,939
806

TUMBLR.COM

+130%

1,855

PINTEREST.COM

220

Mar-12

1,514

© comScore, Inc.

+58%

Proprietary.

Mar-13

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2012 and March 2013

+589%

26
#FutureinFocus

ONLINE RETAIL ON THE RISE

© comScore, Inc.

Proprietary.
Online Retail Market in India is Underdeveloped vs. BRIC Peers
Significant opportunity to increase penetration and engagement
Reach of Retail Category

Worldwide

Average Time Spent on Retail
Category (Minutes)
74.4%

China

84.3

84.1%

India

28.4

60.3%

Russia

36.9

62.7%

Brazil

77.3%

© comScore, Inc.

Proprietary.

168.2

58.5

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, June 2013

28
Local Retailer Myntra Shows Highest Growth and Leads the Category
Highest Per-User Engagement is on Flipkart.com
Unique Visitors (000)

Minutes per Visitor

MYNTRA.COM

+156%

FLIPKART.COM

+77%

12,649

+124%

12,425

Jabong.com

13,173

Amazon Sites

+31%

SNAPDEAL.COM

+10%

+119%

8,109

Indiatimes Shopping

+151%

16.2

6.3

8,447

HOMESHOP18.COM

6.0

© comScore, Inc.

Proprietary.

11,924

6,092

7.6

7.8

3.1

1.9

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, June 2013

29
Largest Retail Subcategories Include Apparel, Computer and
Electronics Sites, and Comparison Shopping
% Reach of Retail Categories

11.0%
7.0%

Health Care

15.0%

16.0%

Comparison
Shopping

Computer
Software

8.0%

Retail - Movies

13.0%

21.0%

80%

Computer
Hardware

Apparel

Highest % Growth in 3 months (Retail Category)

26%

Retail - Food

Consumer
Electronics

25%

Tickets

© comScore, Inc.

18%

Jewelry/Luxury
Fragrances/Cosmetics
Goods/Accessories

Proprietary.

17%

Health Care

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, June 2013

30
#FutureinFocus

ENTERTAINMENT & ONLINE VIDEO

© comScore, Inc.

Proprietary.
Entertainment and Online Video Remain Popular
YouTube is the Number One Destination for Videos

74% 31.5 27%
of Internet Users in
India Visited an
Entertainment Site

Million Viewers Watched
Videos on Google Sites
(YouTube)

Increase in the Indian
Online Video Audience
over a year

54,025,000
Watched an Online Video on their PC’s

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, Mar’2013 & Video Metrix Mar’2013

32
Facebook,Yahoo! And YouTube Lead
Times Internet Only Local Publisher in Top 10
Unique Visitors (000)
Google Sites

31,519

Facebook

18,606

Yahoo! Sites
DAILYMOTION.COM
Viacom Digital
VEVO

8,243
4,275
3,724
2,880

Times Internet
Limited
Amazon Sites

58%

2,388

2,095

Metacafe

1,511

Vimeo

Of All Videos Viewed
were on Google Sites
(YouTube)

1,397

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Video Metrix, March 2013

33
Tseries, Sony and UMG Top3 YouTube Partners
StarIndia Keeps Users Glued On Longer
Unique Visitors (000)

Minutes per Visitor

tseriesmusic

9,436

SonyBMG

7,249

UMG

4,802

erosentertainment

4,611

shemarooent

4,447

ZEFR

4,094

StarIndia

4,019

Fullscreen

3,916

rajshri

3,886

8.8
7.3
8.0
9.2

4,030

saregama

15.3

© comScore, Inc.

Proprietary.

7.9
27.6

8.3
6.9
8.9

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Video Metrix, March 2013

34
#FutureinFocus

NEWS/INFORMATION

© comScore, Inc.

Proprietary.
News/Information Market also Underdeveloped vs. BRIC Peers
Average of 33.5 Minutes Spent on These Sites
Reach of News/Information Category

Worldwide

Average Time Spent on
News/Information Category (Minutes)
69.7

76.1%

China

50.4

61.1%

India

33.5

56.8%

Russia

70.9%

Brazil

88.4%

© comScore, Inc.

Proprietary.

28.8

60.7

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

36
Newspapers and General News Sites Garner the Most Attention

21,518

% Reach of News/Information
Categories

Newspapers
24,889

26,676
General News
28,104

1,566
Weather
1,771

1,450
Mar-12

Politics
1,192

© comScore, Inc.

Proprietary.

Mar-13

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

37
Web Users in India Source News from Local and International Sites
Times of India Leads Visitors and Yahoo has Highest Engagement
Unique Visitors (000)
The Times of India

Minutes per Visitor
9.9

10,944

Yahoo!-ABC News Network

14.0

9,922

HT Media Ltd

6.2

7,607

India.com Sites

7,181

About

6,762

Jagran Sites

5.1
2.9
12.0

6,063

NDTV

5,516

ONEINDIA.COM Sites

5,417

India Today Group

5,189

10.3

IBN Live

© comScore, Inc.

3,966

Proprietary.

12.0
8.3
12.0

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

38
Indian News Sites Attract Substantial Share of Visitors from Abroad
Share of Audience
Outside India

Visitors from Inside vs. Outside India
The Times of India

10,944

NDTV

5,516

The Economic Times

3,842

ONEINDIA

3,966

HT Media Ltd

33%

27%

1,431

24%

2,434

18%

1,154

5,000

UV (000) from India

© comScore, Inc.

27%

1,926

5,189

0

40%

1,851

7,607

India Today Group

40%

3,656

5,144

IBN Live

7,311

Proprietary.

10,000

15,000

20,000

UV (000) from Outside India

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

39
Blogs Have Seen High Growth in India Over Past Year
Engagement Remains Low
Reach of Blogs Category

Worldwide

China

Average Time Spent on Blogs Category
(Minutes)
29.5

53%

13.8

28%

India

10.3

49%

Russia

19.8

46%

Brazil

83%

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

51.5

40
#FutureinFocus

ONLINE TRAVEL

© comScore, Inc.

Proprietary.
Travel Category Gets More Users
Time Spent on Travel Sites is Also Higher Than Others
Reach of Travel Category

Worldwide

Average Time Spent (Minutes)
25.6

36%

China

15.4

25%

India

26.7

38%

Russia

25.9

30%

Brazil

37%

© comScore, Inc.

Proprietary.

15.9

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

42
Local Travel Sites Highly Popular
Highest Visiting and Per-User Engagement on Indian Rail sites
Unique Visitors (000)

Y
e
a
r

Indian Railways

+40%

MakeMyTrip
Yatra Online

3,352

+22%

TripAdvisor Inc.

3,176

-35%

CLEARTRIP.COM

2,645

+37% INDIARAILINFO.COM

2,495

+125%

o
n

+9%

-49%

Y
e
a
r

2,253

Minutes per Visitor

GOIBIBO.COM

G
REDBUS.IN
r +25%
o
Holidayiq
w +102%
t
h +19% MUSTSEEINDIA.COM

© comScore, Inc.

13,675

25.5

7,602

7.6
3.8
5.5
6.4
25.2
3.5

1,620
1,597
1,584

Proprietary.

6.5
2.4
3.4

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

43
#FutureinFocus

SPORTS

© comScore, Inc.

Proprietary.
Sports Sites Reach a Quarter of the Indian Web Audience
Average Time Spent Still Below Global Averages
Reach of Sports Category

Worldwide

China

India

Russia

Average Time Spent on Sports Category
(Minutes)
55.1

38%

31.0

20%

29.6

26%

51.3

24%

Brazil

53%

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

50.1

45
Cricket Heavily Drives Visiting to Sports Sites in India
ESPN is Top Site in the Category for Visiting and Consumption

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, June’12 – June ‘13

46
Average Time Spent on Sports Sites
(Minutes per Visitor)

Consumption on Sports Sites is Driven Heavily by Males
Among Females, 45-54 Year Olds Have Heaviest Usage in the Category

35.1

35.9
31.4

29.9
26.8
20.7
18.4
16.1

Males
15-24

© comScore, Inc.

Proprietary.

19.3

16.3

Females
25-34

35-44

45-54

55

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

47
#FutureinFocus

REAL ESTATE

© comScore, Inc.

Proprietary.
Visiting to Real Estate Sites Still Has Room For Growth
Average Time Spent is 16.9 Minutes per Visitor
Reach of Real Estate Category

Worldwide

18%

China

19%

Average Time Spent on Real Estate
Category (Minutes)

India

Russia

17%

14%

© comScore, Inc.

17.4

16.9

8%

Brazil

27.8

Proprietary.

15.3

16.6

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

49
Top Indian Real Estate Sites
Unique Visitors (000)

Minutes per Visitor

MAGICBRICKS.COM

99ACRES.COM

Sulekha Property

846

618

551

MAKAAN.COM

383

Sulekha Rentals

382

© comScore, Inc.

15.8

1,391

COMMONFLOOR.COM

INDIAPROPERTY.COM

19.3

1,809

Proprietary.

5.9

9.6

7.5

9.5

10.8

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

50
Substantial Interest in Indian Real Estate Comes from Outside Country
Indicates Interest in Investment or Vacation Properties from Abroad
Share of Audience
Outside India

MAGICBRICKS.COM

1,809

99ACRES.COM

1,391

COMMONFLOOR.COM
INDIAPROPERTY.COM
Sulekha Property

846

208

160

138

618

189

551

10%

10%

14%

23%

94

15%

MAKAAN.COM

383

54

12%

Sulekha Rentals

382

66

15%

UV (000) Within India

© comScore, Inc.

Proprietary.

UV (000) Outside India

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore Media Metrix, March 2013

51
#FutureinFocus

SEARCH

© comScore, Inc.

Proprietary.
India Now The 4th Largest Audience of Searchers in the World
Unique Searchers in India Grew by 28%

+8%

Growth in Unique Searchers
March 2012 to March 2013

Worldwide, the number
of unique searchers
grew by 6% over the
same time period

Unique Searchers (MM)

320.4
296.2
+5%

230.0

241.9

-4%
+28%

80.4 76.9
52.6

China

United
States

© comScore, Inc.

Proprietary.

Japan
Mar-12

67.5

India

+2%

59.6 60.9

Germany

+35%

44.7

60.5

Brazil

Mar-13
Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore qSearch, March 2012 and March 2013

53
India’s Low Search Rate per Searcher Indicates Market Upside
Average of 94.5 Searchers per Searcher is Well Below Global Average

182.1

Searches per Searcher

Average Searches per Searcher

WW Avg.
119.7
Searches
/Searcher

137.9
127.8
114.5
94.5
78.3

China

United
States

© comScore, Inc.

Japan

Proprietary.

India

Germany

Brazil

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore qSearch, March 2013

54
Google Accounts for Vast Majority of Searches in India
Average of 33.5 Minutes Spent on These Sites

Key Search Statistics: India
67.5 million unique searchers

6.4 billion searches
7.6 billion search result pages

Composition of Internet Searches in India

1.6 billion search visits

90%

© comScore, Inc.

Proprietary.

Internet Audience 15+ accessing Internet from a Home or Work PC
Source: comScore qSearch, March 2013

Google Sites
Yahoo! Sites
Ask Network
Facebook
All Other

55
#FutureinFocus

CONCLUSION

© comScore, Inc.

Proprietary.
2013: Putting the Future in Focus

ADAPTABLE ANALYTICS REQUIRED
This past year saw digital media’s continued rise
in prominence as part of peoples’ personal lives
and in business environments. Consumers are
quickly becoming platform agnostic in their digital
media consumption and in today’s world they can
choose when and how they’d like to consume
content. It might be that they started watching a
film at home on their TV, continued watching it on
their smartphone on the way to work, and finished
watching it in bed at night on their tablet.

© comScore, Inc.

Proprietary.

It’s the pinnacle of convenience for consumers,
but an utter headache from an audience
measurement and advertising analytics
standpoint. comScore has adapted to this
changing digital world to become a trusted
resource for understanding cross-platform
consumer behaviour and enabling multi-platform
unification of all data.
Consumers have already adopted multiple
platforms and devices – now it’s the businesses
who need to follow if they desire a unified,
platform-agnostic view of consumer behaviour.

57
2013: Putting the Future in Focus

MULTI-PLATFORM TAKES CENTER STAGE
With the platform shift in full swing, businesses will
be challenged in the coming year to stay ahead of
consumers’ usage curve and deliver them with the
content they want, when and where they want it. It
will also be imperative to maintain revenue
streams in the core digital channels while
capturing market share and monetizing emerging
channels. Doing so will require businesses to get
even smarter in how they scale their content to
other platforms by developing integration
strategies that deliver unique offerings to
advertisers.

© comScore, Inc.

Proprietary.

Integration between delivery of content and the
ability to deliver campaigns in a multi-platform
fashion remains a challenge, but the companies
who facilitate this form of platform agnostic
strategy will enhance value to marketers,
simplify campaign management for agencies
and foster greater pricing equilibrium between
their content channels. As the bridge between
traditional and digital platforms, online video will
play an important leading role in how these
integration strategies materialize.

58
2013: Putting the Future in Focus

VALIDATION MATTERS
In the last quarter (Apr-Jun’13) more than 111
billion display ad impressions were delivered
across India’s websites. This number, set to go up
by approximately 20% over a year, indicates an
increasing level of comfort with a medium capable
of delivering strong marketing ROI.
While delivering advertising at scale remains
important, an increased premium on accountability
and performance means advertisers may be
sacrificing quantity for quality – whether that
means leveraging more rich media, experimenting
with larger ad units, or demanding ad viewability.

© comScore, Inc.

Proprietary.

comScore’s vCE benchmark study about
viewable impressions over 1000’s of
campaigns, showed that an average of 54%
ads were never actually seen by their target
audiences. It is more important than ever for
advertisers to evaluate campaign viewability to
improve optimisation and maximise the return
on their media spend.
Look for advertisers to demand more
accountability and publishers to reconfigure site
design and ad inventory to improve
performance in the coming year.

59
Tweet-bits
•

At 73.9 million India’s is the 3rd Largest Online Population in the world, 2nd in Asia Pacific
http://cmsc.re/hGKMc #FutureinFocus

•

31% year-on-year growth makes India the fastest growing online population in Asia Pacific, 2nd in the world
behind Brazil http://cmsc.re/hGKMc #FutureinFocus

•

Non-PC traffic in India zooms ahead, grows from 10.9% to 14.2% in 2013 http://cmsc.re/hGKMc
#FutureinFocus

•

75% of the Indian online population is under 35 yrs old http://cmsc.re/hGKMc #FutureinFocus

•

Women aged 35-44 are the heaviest internet users among all age/gender groups http://cmsc.re/hGKMc
#FutureinFocus

•

Indian blogging audience grew 48%, close to 36 million. 26% blog traffic from Mobile and Tablets
http://cmsc.re/hGKMc #FutureinFocus

•

25% of PC screen time is spent on social, 86% Indian web users visit a social networking site
http://cmsc.re/hGKMc #FutureinFocus

•

On an average, 217 minutes are spent on Facebook every month by Indian users http://cmsc.re/hGKMc
#FutureinFocus

•

Myntra leads India’s online retail category in terms of users, Flipkart gets highest per-user engagement
http://cmsc.re/hGKMc #FutureinFocus

•

54,025,000 Indians watched online videos on their PC’s; 27% increase over a year http://cmsc.re/hGKMc
#FutureinFocus

© comScore, Inc.

Proprietary.

60
#FutureinFocus

METHODOLOGY

© comScore, Inc.

Proprietary.
Methodology and Definitions
This report utilises data from the comScore suite of products, including
comScore MMX Multi-Platform (Beta), comScore qSearch, comScore
Video Metrix, comScore MobiLens, and comScore Device Essentials.

comScore MMX
The comScore MMX suite of syndicated products sets the standard for
digital audience measurement and media planning. Powered by Unified
Digital Measurement™, the revolutionary measurement approach that
bridges panel-based and website server-based metrics to account for 100
percent of a site’s audience, MMX delivers the most accurate and
comprehensive suite of audience metrics, providing valuable demographic
measures, such as age, gender, household income and household size.
MMX reports on more than 70,000 entities, with audience measurement for
43 individual countries and 6 global regions, as well as worldwide totals.
The comScore MMX product suite includes individual products utilised
within this report including comScore MMX Multi-Platform (Beta),
comScore qSearch, comScore Ad Metrix and comScore Video Metrix.
http://www.comscore.com/Products/Audience_Analytics/MMX

© comScore, Inc.

Proprietary.

62
ABOUT COMSCORE
comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web,
mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments.
A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom
services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and
Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™
(CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than
2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN,
France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal
McCann, Verizon, ViaMichelin and Yahoo!.

STAY CONNECTED
www.comscore.com
www.facebook.com/comscoreinc
www.linkedin.com/company/comscore-inc

www.youtube.com/user/comscore

© comScore, Inc.

Proprietary.

63
#FutureinFocus

India Digital
Future in Focus 2013
Key Insights and Digital Trends from India

Email:

www.comscore.com

Media Requests: worldpress@comscore.com

www.facebook.com/comscoreinc
www.facebook.com/comscoreinc
@comScoreAPAC
@comScore

© comScore, Inc.

Proprietary.

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India digital-future-in-focus-2013

  • 1. Key Insights and Digital Trends Shaping the Indian Online Space © comScore, Inc. Proprietary. 22 August 2013
  • 2. Introduction #FutureinFocus Executive Summary Media fragmentation is occurring at light speed in today’s multi-platform environment, which features not only computers, but smartphones, tablets, gaming platforms and a seemingly ever-increasing number of emerging devices. comScore has been preparing for a future scenario where most people will consume content on the go and PCs would no longer be the centre of the digital universe. This future is quickly becoming a reality. The strong swelling of mobile audiences, devices and consumption habits have shown us that consumers have become more platform agnostic in their digital media consumption and happily switch devices throughout the day and into the night to stay up to date on email, news, social media etc. The following report examines how the latest trends in web usage, online video, mobile and search, social and shopping are currently shaping the Indian digital marketplace and what that means for the coming year, as comScore helps bring the digital future in focus. FOR FURTHER INFORMATION, PLEASE CONTACT: A Singh worldpress@comscore.com © comScore, Inc. Proprietary. 2
  • 3. Key Takeaways India is now the world’s third largest internet population Riding on a 31% year-on-year increase, India’s online population grew to 73.9 million. With an extended online universe in excess of 145 million the market is at a tipping point for online businesses Younger males and women aged 35-44 emerge as power users Three-quarters of India’s Online population is under 35. Males in the segment and women aged 35-44 are amongst the heaviest users Online Retail is on the rise Local While 60 percent of web users in India visit online retail sites, time spent on shopping sites still has huge growth potential. The space is dominated by local retailers led by Myntra, Flipkart and Jabong among others © comScore, Inc. Proprietary. Social networking still captures majority of screen time Social Networks capture the largest percentage of consumers’ time in the region. Facebook continues to be the number one social network with a 28% increase in traffic and a reach of 86%. LinkedIn emerges as number two, while Pinterest and Tumblr are the fastest growing networks. Entertainment and online video continues to grow The online video audience in India grew an astounding 27 percent in the past year, YouTube continues to be the top video property with more than 55% share. International publishers including Facebook, Yahoo and Dailymotion get a majority of the 54 million who watched videos. Local content is distributed mainly through the Youtube platform dominated by Bollywood. 3
  • 4. Content SETTING THE SCENE Global Overview 5 Indian Online Landscape 9 Indian Mobile Landscape 16 2013 INDIA DIGITAL FUTURE IN FOCUS Digital Audience Behaviour 19 Social Networking 23 Online Retail 27 Entertainment and Online Video 31 News and Information 35 Online Travel 41 Sports 44 Real Estate 48 Search 52 Conclusion 56 Tweet-bits 60 Methodology 61 About comScore 63 © comScore, Inc. Proprietary. 4
  • 6. Distribution of Worldwide Internet Audience The US is no Longer the Center of the Online Universe 34% Outside US 87% Outside US Middle East - Africa 9% North America 14% Latin America 9% Asia Pacific 41% Europe 27% 66% 13% 1996 2012 © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 to March 2013 6
  • 7. India’s share in Asia Pacific Grows Second Largest Online Population in the Region Total 644 MM Rest of APAC, 13.9% Share of Asia Pacific Online Population Total 604 MM Rest of APAC, 13.5% Southeast Asia, 9.4% Southeast Asia, 9.6% Japan, 12.2% Japan, 11.4% India, 9.3% India, 11.5% China, 55.2% China, 54.0% Mar-12 Mar-13 © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 to March 2013 7
  • 8. Time Spent and Growth Across Regions US Users Spent Most Time, Whilst Asia Pacific Outgrows Rest of the World Hours per Visitor 37.2 26.8 Global Average: 23.4 Hours a Month 26.1 17.3 North America Europe Latin America 17.2 Middle East - Africa Asia Pacific Unique Visitors (MM) +7% 604 644 +5% 391 412 +12% +1% 215 217 131 Asia Pacific Europe © comScore, Inc. Proprietary. +3% North America 147 Latin America 130 134 Mar-12 Mar-13 Middle East Africa Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 to March 2013 8
  • 9. #FutureinFocus INDIAN ONLINE LANDSCAPE © comScore, Inc. Proprietary.
  • 10. India is the World’s Third Largest Internet Population Overtakes Japan by Adding 17.6 Million Users in the Past Year Total Unique Visitors (000) With an extended online universe in excess of 145 million the market is at a tipping point for online businesses 62,617 62,122 52,701 43,021 39,147 28,929 United States 73,640 191,374 China 73,872 348,177 India’s Internet audience grew by 17.6 million users since March 2012, a year-over-year increase of 31% India Japan Russian Federation Brazil Germany France United Kingdom Italy © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 to March 2013 10
  • 11. Indian Online Population grows steadily 73.9 Million Indians Surfed the Web via a Home or Work Computer Growth Over 1 Year 56,318 73,872 +31% Total Unique Visitors (000) © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 to March 2013 11
  • 12. India’s Y/Y Online Population Growth Second Only to Brazil’s Unique Visitors (MM) Brazil 37% 62.1 56.3 India Philippines Year on Year 45.5 73.9 6.1 7.4 22% 14.1 16.1 Vietnam 14% Russian Federation 56.0 62.6 Mar-12 © comScore, Inc. 31% Proprietary. 12% Mar-13 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 and March 2013 12
  • 13. India’s Online Population Skews Significantly Younger Than Other BRIC Countries with 75% Under the Age of 35 WW % of Population China 26% 28% India Russia Brazil 26% 20% 31% 14% 24% 36% 39% 25% 31% 30% 20% Persons: 15-24 Persons: 25-34 Persons: 45-54 10% 16% 22% 30% 13% 7% 6% 3% 15% 7% 12% 8% Persons: 55+ © comScore, Inc. Proprietary. Persons: 35-44 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 13
  • 14. Females Comprise 39% of the Indian Internet Population Women Also Spend Less Time Online than Men Female Share of Internet Population Average Hours per Visitor 47% 45% 39% 52% 49% 38.5 32.5 24.1 27.0 27.8 22.6 16.5 WW 15.7 12.7 China India Males 15+ © comScore, Inc. 10.8 Proprietary. Russia Brazil Females 15+ Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 14
  • 15. Average Hours Online per User Women 35-44 are Heaviest Internet Users Among Age/Gender Groups Among Men, 25-34 year-olds are the Heaviest Internet Users 13.7 12.8 13.1 12.0 11.6 11.6 10.4 10.8 10.7 9.7 Males 15-24 Females 25-34 © comScore, Inc. 35-44 Proprietary. 45-54 55 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 15
  • 16. #FutureinFocus INDIAN MOBILE LANDSCAPE © comScore, Inc. Proprietary.
  • 17. Non-PC traffic growth starting to accelerate in 2013 Mobile and Tablet shares grows to 14.2% 100% 95% 23% 90% Non-PC Traffic: 14.2% 85% 77% 80% 75% Jan-13 Feb-13 PC Mobile Tablet © comScore, Inc. Mar-13 WiFi Cellular Other Proprietary. Source: comScore Device Essentials –India, March13 (includes unknown mobile handsets) 17
  • 18. Percentage of users Mobiles and tablets preferred choice of access for many Weather, Blogs and Music Increasingly Accessed “on the go” 26% 74% 66% 33% Weather 76% Blogs Entertainment Music 60% 40% Car Rental PC © comScore, Inc. 24% Proprietary. Mobile + Tablet Source: comScore Device Essentials July 2013 18
  • 19. #FutureinFocus DIGITAL AUDIENCE BEHAVIOUR © comScore, Inc. Proprietary.
  • 20. Social Networking Captures Large Share of PC Screen Time in India Share of Time Spent on Services (Email, IM) Also Significant Share of Total Minutes Spent Online 100% 90% 80% 29% 35% 43% 70% 45% 61% All Other 60% 13% 11% 50% 40% News/Information Retail 9% Entertainment 13% Social Networking 25% 38% Services 30% 33% 20% 9% 20% 3% 10% 16% 13% WW 23% China 9% 15% 0% © comScore, Inc. India Proprietary. Russia Brazil Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 20
  • 21. Fastest Growing Web Categories in India Blogs Category Showed Phenomenal Growth, Adding 11.6m New Users Year on Year 7,221 Apparel 85% Total Unique Visitors (000) 13,390 7,339 Comparison Shopping 52% 11,141 24,278 Blogs 35,906 48% 8,109 Financial Information/Advice 43% 11,571 Mar-12 © comScore, Inc. Proprietary. Mar-13 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 and March 2013 21
  • 22. Top Web Properties - India Unique Visitors (000) Google Sites Minutes per Visitor 69,393 Facebook 167.9 59,662 Yahoo! Sites 217.7 38,909 Microsoft Sites 31,332 72.1 19.4 Wikimedia Foundation Sites 24,934 11.1 Times Internet Limited 23,968 17.5 BitTorrent Network 22,640 Network 18 18,549 Ask Network Rediff.com India Ltd 16,187 13,897 © comScore, Inc. Proprietary. 0.1 25.7 4.0 35.2 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 22
  • 24. Social Networking Continues to Grow in India Facebook Leads the Charge 86% 217 28% Indian Web Users Visit a Social Networking Site Minutes Are Spent on Facebook by an Average User Increase in Facebook Visitors in the last 12 months 59,642,000 Users visited Facebook on their PC’s © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 24
  • 25. Business-Focused LinkedIn in #2 Spot Twitter, Orkut, Tumblr and Pinterest among top 7 Minutes per Visitor Unique Visitors (000) Linkedin TWITTER.COM ZEDGE.NET 18.7 11,127 9.1 3,884 14.5 2,954 Orkut Yahoo! Profile 1,939 TUMBLR.COM 8.2 2,044 1,855 PINTEREST.COM 1.7 7.9 9.2 1,514 © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 25
  • 26. Social – New Kids on the Block Tumblr & Pinterest Emerge as the Fastest Growing Networks Year on Year 7,029 Linkedin 11,127 4,588 TWITTER.COM -15% 3,884 3,705 ZEDGE.NET -20% 2,954 6,442 Orkut -68% 2,044 1,931 Yahoo! Profile - 1,939 806 TUMBLR.COM +130% 1,855 PINTEREST.COM 220 Mar-12 1,514 © comScore, Inc. +58% Proprietary. Mar-13 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2012 and March 2013 +589% 26
  • 27. #FutureinFocus ONLINE RETAIL ON THE RISE © comScore, Inc. Proprietary.
  • 28. Online Retail Market in India is Underdeveloped vs. BRIC Peers Significant opportunity to increase penetration and engagement Reach of Retail Category Worldwide Average Time Spent on Retail Category (Minutes) 74.4% China 84.3 84.1% India 28.4 60.3% Russia 36.9 62.7% Brazil 77.3% © comScore, Inc. Proprietary. 168.2 58.5 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, June 2013 28
  • 29. Local Retailer Myntra Shows Highest Growth and Leads the Category Highest Per-User Engagement is on Flipkart.com Unique Visitors (000) Minutes per Visitor MYNTRA.COM +156% FLIPKART.COM +77% 12,649 +124% 12,425 Jabong.com 13,173 Amazon Sites +31% SNAPDEAL.COM +10% +119% 8,109 Indiatimes Shopping +151% 16.2 6.3 8,447 HOMESHOP18.COM 6.0 © comScore, Inc. Proprietary. 11,924 6,092 7.6 7.8 3.1 1.9 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, June 2013 29
  • 30. Largest Retail Subcategories Include Apparel, Computer and Electronics Sites, and Comparison Shopping % Reach of Retail Categories 11.0% 7.0% Health Care 15.0% 16.0% Comparison Shopping Computer Software 8.0% Retail - Movies 13.0% 21.0% 80% Computer Hardware Apparel Highest % Growth in 3 months (Retail Category) 26% Retail - Food Consumer Electronics 25% Tickets © comScore, Inc. 18% Jewelry/Luxury Fragrances/Cosmetics Goods/Accessories Proprietary. 17% Health Care Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, June 2013 30
  • 31. #FutureinFocus ENTERTAINMENT & ONLINE VIDEO © comScore, Inc. Proprietary.
  • 32. Entertainment and Online Video Remain Popular YouTube is the Number One Destination for Videos 74% 31.5 27% of Internet Users in India Visited an Entertainment Site Million Viewers Watched Videos on Google Sites (YouTube) Increase in the Indian Online Video Audience over a year 54,025,000 Watched an Online Video on their PC’s © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, Mar’2013 & Video Metrix Mar’2013 32
  • 33. Facebook,Yahoo! And YouTube Lead Times Internet Only Local Publisher in Top 10 Unique Visitors (000) Google Sites 31,519 Facebook 18,606 Yahoo! Sites DAILYMOTION.COM Viacom Digital VEVO 8,243 4,275 3,724 2,880 Times Internet Limited Amazon Sites 58% 2,388 2,095 Metacafe 1,511 Vimeo Of All Videos Viewed were on Google Sites (YouTube) 1,397 © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Video Metrix, March 2013 33
  • 34. Tseries, Sony and UMG Top3 YouTube Partners StarIndia Keeps Users Glued On Longer Unique Visitors (000) Minutes per Visitor tseriesmusic 9,436 SonyBMG 7,249 UMG 4,802 erosentertainment 4,611 shemarooent 4,447 ZEFR 4,094 StarIndia 4,019 Fullscreen 3,916 rajshri 3,886 8.8 7.3 8.0 9.2 4,030 saregama 15.3 © comScore, Inc. Proprietary. 7.9 27.6 8.3 6.9 8.9 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Video Metrix, March 2013 34
  • 36. News/Information Market also Underdeveloped vs. BRIC Peers Average of 33.5 Minutes Spent on These Sites Reach of News/Information Category Worldwide Average Time Spent on News/Information Category (Minutes) 69.7 76.1% China 50.4 61.1% India 33.5 56.8% Russia 70.9% Brazil 88.4% © comScore, Inc. Proprietary. 28.8 60.7 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 36
  • 37. Newspapers and General News Sites Garner the Most Attention 21,518 % Reach of News/Information Categories Newspapers 24,889 26,676 General News 28,104 1,566 Weather 1,771 1,450 Mar-12 Politics 1,192 © comScore, Inc. Proprietary. Mar-13 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 37
  • 38. Web Users in India Source News from Local and International Sites Times of India Leads Visitors and Yahoo has Highest Engagement Unique Visitors (000) The Times of India Minutes per Visitor 9.9 10,944 Yahoo!-ABC News Network 14.0 9,922 HT Media Ltd 6.2 7,607 India.com Sites 7,181 About 6,762 Jagran Sites 5.1 2.9 12.0 6,063 NDTV 5,516 ONEINDIA.COM Sites 5,417 India Today Group 5,189 10.3 IBN Live © comScore, Inc. 3,966 Proprietary. 12.0 8.3 12.0 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 38
  • 39. Indian News Sites Attract Substantial Share of Visitors from Abroad Share of Audience Outside India Visitors from Inside vs. Outside India The Times of India 10,944 NDTV 5,516 The Economic Times 3,842 ONEINDIA 3,966 HT Media Ltd 33% 27% 1,431 24% 2,434 18% 1,154 5,000 UV (000) from India © comScore, Inc. 27% 1,926 5,189 0 40% 1,851 7,607 India Today Group 40% 3,656 5,144 IBN Live 7,311 Proprietary. 10,000 15,000 20,000 UV (000) from Outside India Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 39
  • 40. Blogs Have Seen High Growth in India Over Past Year Engagement Remains Low Reach of Blogs Category Worldwide China Average Time Spent on Blogs Category (Minutes) 29.5 53% 13.8 28% India 10.3 49% Russia 19.8 46% Brazil 83% © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 51.5 40
  • 42. Travel Category Gets More Users Time Spent on Travel Sites is Also Higher Than Others Reach of Travel Category Worldwide Average Time Spent (Minutes) 25.6 36% China 15.4 25% India 26.7 38% Russia 25.9 30% Brazil 37% © comScore, Inc. Proprietary. 15.9 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 42
  • 43. Local Travel Sites Highly Popular Highest Visiting and Per-User Engagement on Indian Rail sites Unique Visitors (000) Y e a r Indian Railways +40% MakeMyTrip Yatra Online 3,352 +22% TripAdvisor Inc. 3,176 -35% CLEARTRIP.COM 2,645 +37% INDIARAILINFO.COM 2,495 +125% o n +9% -49% Y e a r 2,253 Minutes per Visitor GOIBIBO.COM G REDBUS.IN r +25% o Holidayiq w +102% t h +19% MUSTSEEINDIA.COM © comScore, Inc. 13,675 25.5 7,602 7.6 3.8 5.5 6.4 25.2 3.5 1,620 1,597 1,584 Proprietary. 6.5 2.4 3.4 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 43
  • 45. Sports Sites Reach a Quarter of the Indian Web Audience Average Time Spent Still Below Global Averages Reach of Sports Category Worldwide China India Russia Average Time Spent on Sports Category (Minutes) 55.1 38% 31.0 20% 29.6 26% 51.3 24% Brazil 53% © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 50.1 45
  • 46. Cricket Heavily Drives Visiting to Sports Sites in India ESPN is Top Site in the Category for Visiting and Consumption © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, June’12 – June ‘13 46
  • 47. Average Time Spent on Sports Sites (Minutes per Visitor) Consumption on Sports Sites is Driven Heavily by Males Among Females, 45-54 Year Olds Have Heaviest Usage in the Category 35.1 35.9 31.4 29.9 26.8 20.7 18.4 16.1 Males 15-24 © comScore, Inc. Proprietary. 19.3 16.3 Females 25-34 35-44 45-54 55 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 47
  • 49. Visiting to Real Estate Sites Still Has Room For Growth Average Time Spent is 16.9 Minutes per Visitor Reach of Real Estate Category Worldwide 18% China 19% Average Time Spent on Real Estate Category (Minutes) India Russia 17% 14% © comScore, Inc. 17.4 16.9 8% Brazil 27.8 Proprietary. 15.3 16.6 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 49
  • 50. Top Indian Real Estate Sites Unique Visitors (000) Minutes per Visitor MAGICBRICKS.COM 99ACRES.COM Sulekha Property 846 618 551 MAKAAN.COM 383 Sulekha Rentals 382 © comScore, Inc. 15.8 1,391 COMMONFLOOR.COM INDIAPROPERTY.COM 19.3 1,809 Proprietary. 5.9 9.6 7.5 9.5 10.8 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 50
  • 51. Substantial Interest in Indian Real Estate Comes from Outside Country Indicates Interest in Investment or Vacation Properties from Abroad Share of Audience Outside India MAGICBRICKS.COM 1,809 99ACRES.COM 1,391 COMMONFLOOR.COM INDIAPROPERTY.COM Sulekha Property 846 208 160 138 618 189 551 10% 10% 14% 23% 94 15% MAKAAN.COM 383 54 12% Sulekha Rentals 382 66 15% UV (000) Within India © comScore, Inc. Proprietary. UV (000) Outside India Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore Media Metrix, March 2013 51
  • 53. India Now The 4th Largest Audience of Searchers in the World Unique Searchers in India Grew by 28% +8% Growth in Unique Searchers March 2012 to March 2013 Worldwide, the number of unique searchers grew by 6% over the same time period Unique Searchers (MM) 320.4 296.2 +5% 230.0 241.9 -4% +28% 80.4 76.9 52.6 China United States © comScore, Inc. Proprietary. Japan Mar-12 67.5 India +2% 59.6 60.9 Germany +35% 44.7 60.5 Brazil Mar-13 Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore qSearch, March 2012 and March 2013 53
  • 54. India’s Low Search Rate per Searcher Indicates Market Upside Average of 94.5 Searchers per Searcher is Well Below Global Average 182.1 Searches per Searcher Average Searches per Searcher WW Avg. 119.7 Searches /Searcher 137.9 127.8 114.5 94.5 78.3 China United States © comScore, Inc. Japan Proprietary. India Germany Brazil Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore qSearch, March 2013 54
  • 55. Google Accounts for Vast Majority of Searches in India Average of 33.5 Minutes Spent on These Sites Key Search Statistics: India 67.5 million unique searchers 6.4 billion searches 7.6 billion search result pages Composition of Internet Searches in India 1.6 billion search visits 90% © comScore, Inc. Proprietary. Internet Audience 15+ accessing Internet from a Home or Work PC Source: comScore qSearch, March 2013 Google Sites Yahoo! Sites Ask Network Facebook All Other 55
  • 57. 2013: Putting the Future in Focus ADAPTABLE ANALYTICS REQUIRED This past year saw digital media’s continued rise in prominence as part of peoples’ personal lives and in business environments. Consumers are quickly becoming platform agnostic in their digital media consumption and in today’s world they can choose when and how they’d like to consume content. It might be that they started watching a film at home on their TV, continued watching it on their smartphone on the way to work, and finished watching it in bed at night on their tablet. © comScore, Inc. Proprietary. It’s the pinnacle of convenience for consumers, but an utter headache from an audience measurement and advertising analytics standpoint. comScore has adapted to this changing digital world to become a trusted resource for understanding cross-platform consumer behaviour and enabling multi-platform unification of all data. Consumers have already adopted multiple platforms and devices – now it’s the businesses who need to follow if they desire a unified, platform-agnostic view of consumer behaviour. 57
  • 58. 2013: Putting the Future in Focus MULTI-PLATFORM TAKES CENTER STAGE With the platform shift in full swing, businesses will be challenged in the coming year to stay ahead of consumers’ usage curve and deliver them with the content they want, when and where they want it. It will also be imperative to maintain revenue streams in the core digital channels while capturing market share and monetizing emerging channels. Doing so will require businesses to get even smarter in how they scale their content to other platforms by developing integration strategies that deliver unique offerings to advertisers. © comScore, Inc. Proprietary. Integration between delivery of content and the ability to deliver campaigns in a multi-platform fashion remains a challenge, but the companies who facilitate this form of platform agnostic strategy will enhance value to marketers, simplify campaign management for agencies and foster greater pricing equilibrium between their content channels. As the bridge between traditional and digital platforms, online video will play an important leading role in how these integration strategies materialize. 58
  • 59. 2013: Putting the Future in Focus VALIDATION MATTERS In the last quarter (Apr-Jun’13) more than 111 billion display ad impressions were delivered across India’s websites. This number, set to go up by approximately 20% over a year, indicates an increasing level of comfort with a medium capable of delivering strong marketing ROI. While delivering advertising at scale remains important, an increased premium on accountability and performance means advertisers may be sacrificing quantity for quality – whether that means leveraging more rich media, experimenting with larger ad units, or demanding ad viewability. © comScore, Inc. Proprietary. comScore’s vCE benchmark study about viewable impressions over 1000’s of campaigns, showed that an average of 54% ads were never actually seen by their target audiences. It is more important than ever for advertisers to evaluate campaign viewability to improve optimisation and maximise the return on their media spend. Look for advertisers to demand more accountability and publishers to reconfigure site design and ad inventory to improve performance in the coming year. 59
  • 60. Tweet-bits • At 73.9 million India’s is the 3rd Largest Online Population in the world, 2nd in Asia Pacific http://cmsc.re/hGKMc #FutureinFocus • 31% year-on-year growth makes India the fastest growing online population in Asia Pacific, 2nd in the world behind Brazil http://cmsc.re/hGKMc #FutureinFocus • Non-PC traffic in India zooms ahead, grows from 10.9% to 14.2% in 2013 http://cmsc.re/hGKMc #FutureinFocus • 75% of the Indian online population is under 35 yrs old http://cmsc.re/hGKMc #FutureinFocus • Women aged 35-44 are the heaviest internet users among all age/gender groups http://cmsc.re/hGKMc #FutureinFocus • Indian blogging audience grew 48%, close to 36 million. 26% blog traffic from Mobile and Tablets http://cmsc.re/hGKMc #FutureinFocus • 25% of PC screen time is spent on social, 86% Indian web users visit a social networking site http://cmsc.re/hGKMc #FutureinFocus • On an average, 217 minutes are spent on Facebook every month by Indian users http://cmsc.re/hGKMc #FutureinFocus • Myntra leads India’s online retail category in terms of users, Flipkart gets highest per-user engagement http://cmsc.re/hGKMc #FutureinFocus • 54,025,000 Indians watched online videos on their PC’s; 27% increase over a year http://cmsc.re/hGKMc #FutureinFocus © comScore, Inc. Proprietary. 60
  • 62. Methodology and Definitions This report utilises data from the comScore suite of products, including comScore MMX Multi-Platform (Beta), comScore qSearch, comScore Video Metrix, comScore MobiLens, and comScore Device Essentials. comScore MMX The comScore MMX suite of syndicated products sets the standard for digital audience measurement and media planning. Powered by Unified Digital Measurement™, the revolutionary measurement approach that bridges panel-based and website server-based metrics to account for 100 percent of a site’s audience, MMX delivers the most accurate and comprehensive suite of audience metrics, providing valuable demographic measures, such as age, gender, household income and household size. MMX reports on more than 70,000 entities, with audience measurement for 43 individual countries and 6 global regions, as well as worldwide totals. The comScore MMX product suite includes individual products utilised within this report including comScore MMX Multi-Platform (Beta), comScore qSearch, comScore Ad Metrix and comScore Video Metrix. http://www.comscore.com/Products/Audience_Analytics/MMX © comScore, Inc. Proprietary. 62
  • 63. ABOUT COMSCORE comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments. A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than 2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon, ViaMichelin and Yahoo!. STAY CONNECTED www.comscore.com www.facebook.com/comscoreinc www.linkedin.com/company/comscore-inc www.youtube.com/user/comscore © comScore, Inc. Proprietary. 63
  • 64. #FutureinFocus India Digital Future in Focus 2013 Key Insights and Digital Trends from India Email: www.comscore.com Media Requests: worldpress@comscore.com www.facebook.com/comscoreinc www.facebook.com/comscoreinc @comScoreAPAC @comScore © comScore, Inc. Proprietary.