The document discusses the recruitment and selection process. It covers reasons for recruitment, workforce planning, changing employment patterns, recruitment methods like internal promotion and external hiring, and the stages of recruitment including preparing job descriptions, advertising openings, shortlisting candidates, interviewing, testing, and conducting reference checks. The goal is to choose the best candidate to fill openings while understanding modern workforce trends.

1. Recruitment and Selection

6. What is Workforce Planning? Workforce planning is about deciding how many and what types of workers are required

11. The Recruitment Process

19. A Good Job Advertisement Accurate Describes the job and its requirements accurately Short Not too long-winded; covers just the important ground Honest Does not make claims about the job or the business that will later prove false to applicants Positive Gives the potential applicant a positive feel about joining the business Relevant Provides details that prospective applicants need to know at the application stage (e.g. is shift-working required; are there any qualifications required)

30. Test Your Understanding http://www.tutor2u.net/business/quiz/recruitmenttraining/quiz.html

31. Recruitment and Selection