1. telephone Language.Docx petra calero 1

2. !!!!!!!THE
PHONE’ THE TELEFHONE¡¡¡¡¡¡¡
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3. GOOD MORNIG CAN YOU TELL
Who´S calling
ME ? PLEASE
Please
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4. Introducing yourself
This is Paul Smith speaking.
Hello, this is paúl Smith from
Speakspeak International.
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5. I´m afraid Mr. Martin isn´t in at the moment
I´m sorry, he´s in a meeting at the moment.
I´m afraid he´s on another line at the moment
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6. telephone Language.Docx petra calero 6

7. telephone Language.Docx petra calero 7

8. Ta k i n g a m e s s a g e
Can i take a message?
Would you like to leave a message?
Can I give him/her a message?
I´ll tell Mr jones that you called
I´ll ask him/her to call you as soon
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9. Could i speak tojohn Martin, please?
I´d like to speak to John Matin, please.
Could yo put me through to John Martin , please?
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10. Just a moment, please.
Could you held the line, please?
Could you put me throughto John
Martin, plesase?
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12. I´m sorry , Idon´t understand. Could you repeat that.please?
I´m sotty, I can´t hear you very well. Could you speak up a
Little, please?
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13. More problems I´m afraid you´ve got the wrong
Number .
I´ve tride to get through several
Times but it´s always engaged.
Could you spell that, please?
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