Ae bc ppt22

Recap
1© Aptech Training Ltd. FZE
Recap
In the previous lesson you learnt to:
• Analyse the impact of globalisation and outsourcing and use
appropriate vocabulary to give their opinions on the issues
• Identify active and passive sentences and understand how to form
passive sentences
• Understand the role of the passive voice in describing processes
For Aptech Centre Use Only

Are You Culturally Sensitive?

At the end of this lesson you will be able to:
• Use a range of vocabulary relating to cultural awareness
• Compare work culture in UK and Asian countries through
listening and speaking
• Prepare part of a cultural awareness training course for visitors
to their country
• Identify and use zero, first and second conditionals
Learning Objectives

Speaking Skills
Discussion: How Culturally Aware Are You?
• Why do working and business people need to be culturally aware?
• What kind of cultural gaffes or errors can you make when doing business
with foreigners?
Share any examples you have read or heard about or from your own experience.

Speaking Skills
Discuss These Situations with a Group
You are arranging a social evening for a group of business associates from Saudi
Arabia.
• Where would you have the event?
• What food, drinks and entertainment would you provide?
• What would you need to consider?
You are preparing for a business trip to China.
• What would you prepare in advance and what would you take with you?
A group of European employees are coming to work in your country.
• How would you prepare them for the experience?

The words in the box all relate to the idea of cultural awareness. Do you know them all? Do
you know how to pronounce them? Discuss their meanings with your group.
Use a dictionary to check the meanings of the words you are not sure of.
Vocabulary
(Un)cultured Prejudice Stereotype Preconceptions
Tolerance Harmonious Halal Kosher Vegan
Identity Diversity Attitudes Misconceptions
Ethics Ethnicity Enrichment Rituals

Listening Skills
Pre-Listening Task
• You will hear three people from London talking about their experience of working
in Asia: Japan, China, Sri Lanka and Korea.
• They will comment on four main areas.
• Can you predict some of the things they might say?
• Share your ideas with your group.
Listening

Listening Skills
Make notes in the chart. Some cells might be blank, if the speaker didn’t speak
about the topic.
Listening and Note Taking
Japan China Sri Lanka Korea UK
Roles of men and
women
Childcare/family
issues
Levels of formality
Working outside
normal hours

Listening Skills
Answers
Roles of men
and
Women
Noticeable
differences
‘Glass ceiling’
but women
have strong
roles in
community
(different to
men’s roles)
Differences in
roles, which
speaker found
difficult.
Speaker didn’t
notice any
difference in
the workplace.
Women reach
good levels in
career
There is still a
‘glass ceiling’ in
UK so few
women go into
top level
positions
Childcare/
family issues
Women give
up jobs and go
back when
children go to
school
Babysitters are
available and
grandparents
are involved in
childcare
Grandparents do
not feel
responsible for
childcare

Listening Skills
Answers
Levels of
formality
Men wear
suits. Extreme
politeness
needed
towards
superiors
China is more
hierarchical
Hierarchical.
Have to
address boss
as
sir/madam
Workers
couldn’t go
home before
boss, had to go
out for a drink
with the boss
Working
outside
normal
hours
Evening
socialising
expected
Evening
socialising
expected,
especially for
men. Drinking
expected. Word
discussions in
social setting
Was expected
that staff would
socialise and
drink
People
expect to
have a work
life balance

Listening Skills
• What do you think a British person who had worked in your country
would say about these topics?
• If you have any experience of the countries discussed, is it similar or
different to the speakers’?
Post Listening

Reading Skills
Reading: InterculturalTraining
Pre-Reading Task
• What do you think intercultural training is?
• How do you think companies could benefit from providing intercultural
training for its staff?
• The article refers to cultural awareness of a ‘soft skill’. Have you heard of
or used this term before?
• Now read and check what intercultural training is. Compare your ideas
with those in the article.

Reading Skills
Exercise
Now find the answers to these questions about the text.
1. What is the traditional view of intercultural training?
_____________________________________________________________
_____________________________________________________________
2. Does the research back up this view? Why? Why not?
_____________________________________________________________
_____________________________________________________________
3. Why does the writer question the figures produced by the research?
_____________________________________________________________
_____________________________________________________________
4. How do the two types of cultural awareness training differ?
_____________________________________________________________
_____________________________________________________________

Reading Skills
Exercise
Answers
1. The traditional view is that cultural awareness is a soft skill that does not
increase profits.
2. No. Research found that 20-30% of companies found lack of cultural
awareness is hampering business success.
3. Companies will have difficulty identifying problems due to their lack of
awareness.
4. One looks at a specific country or culture; the other looks more generally at
the importance of cultural skills.

Reading Skills
Vocabulary
Find words in bold with the following meanings.
1. creating a situation that helps something to happen
2. a set of rules for behaving correctly in social
situations
3. doubts that someone has about something that
other people think is true or right
4. to prevent something from happening or progressing
normally
5. the extra energy or effectiveness that people or
businesses create when they combine their efforts

Reading Skills
Vocabulary
Answers
1. creating a situation that helps something to happen conducive
2. a set of rules for behaving correctly in social
situations
bottom line
3. doubts that someone has about something that
other people think is true or right
etiquette
4. to prevent something from happening or progressing
normally
scepticism
5. the extra energy or effectiveness that people or
businesses create when they combine their efforts
hamper

• Which of the cross cultural barriers listed in the article do you think would cause
the most problems in your context?
• Can you add any more potential problems to the list?
• Do you think your company could benefit from cross cultural training? In what
ways?
Critical Thinking

Grammar
Grammar: Zero, First and Second Conditional
Look at these sentences carefully and study the underlined verb forms.
0. When I go to Sri Lanka I always take cheese and chocolates for my friends.
1. If I visit America, I’ll be sure to drop in on your sister.
2. If I spoke Arabic, I’d find travelling to the Middle East much easier.
We can express them like this:
0. If/when + present tense + present tense/imperative
1. If + present tense + will + infinitive
2. If + past tense + would + infinitive

Grammar
Exercise
Identify the Conditional Form in these Sentences. Write 0, 1 or 2.
1. Would you take a train or a plane if you were going to Italy?
2. If you go to China, don’t give a clock as a gift.
3. If we have time, we’ll spend a few days in Paris.
4. Unless you book online, you’ll have to queue for over an hour.
5. If I lived in Switzerland, I would ski every weekend.
6. In French when you speak to an older person, you use ‘vous’ not ‘tu’ to
show respect.
Note: Unless means ‘if + not’For Aptech Centre Use Only

Grammar
Exercise
Answers
1. 2
2. 0
3. 1
4. 1
5. 2
6. 0

Grammar
Complete these Sentences so That They Make Sense
Complete these Sentences.
a. When you visit India, don’t __________________________________
_______________________________________________________
b. If I have the chance, I will ___________________________________
_______________________________________________________
c. If I had the chance to live in any country, I would _________________
_______________________________________________________
Share your ideas with your group and check each other’s grammar.

Grammar
Answers
a. When you visit India, don’t __________________________________
________________________________
b. If I have the chance, I will ___________________________________
c. If I had the chance to live in any country, I would _________________
Match the sentences above to the explanations.
• I probably won’t have this chance
• I probably will have this chance
• This is going to happen or happens regularly
forget to use a tour guide who can take
go to Sweden.
choose Canada.
you to places of interest.
Complete these Sentences so That They Make Sense

Grammar
Exercise
Write some examples of your own using each of the conditional types.
• Zero
______________________________________________________________
______________________________________________________________
• First
______________________________________________________________
______________________________________________________________
• Second
______________________________________________________________
______________________________________________________________For Aptech Centre Use Only

Grammar
Words Meaning‘if’
• Some other words can be used instead of ‘if’ but they cannot all be used
with all kinds of conditional sentences.
• As long as, provided that, providing that and assuming that go with first
conditional.
As long as
Provided that
Providing that
Assuming that
• Due to their meaning, they won’t work with the second conditional.
we get our visa on time, we will leave for China on Friday

Grammar
Words Meaning‘if’
• Assuming that you won the lottery… X (we can’t assume winning the
lottery!)
• Supposing is an alternative to ‘if’ for the second conditional.
Supposing you found $100 in the street, what would you do?

Are these sentences right () or wrong ()?
1. I’ll give you $200 supposing that you say nothing about this.
2. We’ll let him out of prison as long as he reports to the police station every day.
3. Providing that you won a million pounds, what would you do with it?
4. I’ll take them to court unless they don’t pay me what they owe.
5. We’ll have a picnic tomorrow provided that it doesn’t rain.
Are these Sentences Right orWrong?

Answers
1. I’ll give you $200 supposing that you say nothing about this.
2. We’ll let him out of prison as long as he reports to the police station every day.
3. Providing that you won a million pounds, what would you do with it?
4. I’ll take them to court unless they don’t pay me what they owe.
5. We’ll have a picnic tomorrow provided that it doesn’t rain.
Are these Sentences Right orWrong?






You are going to prepare a course for a group of people who are coming to work in your
country. The purpose is to make sure they understand the culture, including business
practices. They are from a range of European countries. Think about the following aspects:
• Dress in business and social situations
• Visiting people in their office and homes
• Greetings and gift giving
• Food and manners
• Men, women and elders
Present your ideas to another group. Which group showed the most cultural awareness?
Speaking Activity: Cultural Awareness Training

Test Your Knowledge
1. Match the columns to complete the sentences.
1 If I go out tomorrow, I would buy a big car.
2 If I were British, I’ll go shopping.
3 If I have enough money, you get tanned.
4 If you sit in the sun too long , I'll buy some new dresses.
5 If I won the jackpot, I would speak perfect English.

Test Your Knowledge
1. Answers
1 If I go out tomorrow, I’ll go shopping.
2 If I were British, I would speak perfect English.
3 If I have enough money, I'll buy some new dresses.
4 If you sit in the sun too long , you get tanned.
5 If I won the jackpot, I would buy a big car.

In a Nutshell…
In this lesson you learnt to:
• Use a range of vocabulary relating to cultural awareness
• Compare work culture in UK and Asian countries through listening and
speaking
• Prepare part of a cultural awareness training course for visitors to their
country
• Identify and use zero, first and second conditionals

Ae bc ppt22

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